--- title: "Page 2 | Zoho People Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Zoho People the right Performance Management System solution for you? Explore 378 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/110931/Zoho-People/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Zoho People 4.4 (378) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of Zoho People ## Showing most helpful reviews Showing 26-50 of 378 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mohan R. Vijaya Enterprises Import and Export Used the software for: 1-2 years ### "Reliable HR Software for Growing Organizations" August 4, 2026 5.0 My overall experience with Zoho People has been positive. It is a comprehensive HR management platform that helps streamline employee lifecycle processes, including onboarding, attendance, leave management, performance management, learning, and offboarding. The system's customization capabilities allow organizations to tailor workflows, forms, and approvals to meet specific business requirements. Automation features reduce manual effort and improve process efficiency, while self-service options enhance the employee experience. Integration capabilities and mobile access add further convenience. Although some advanced configurations can be complex, the platform continues to evolve with new features and enhancements, making it a reliable and scalable solution for HR operations. Pros What I like most about Zoho People is its flexibility and ability to automate HR processes efficiently. The platform offers a user-friendly interface, making it easy for employees, managers, and HR teams to perform tasks with minimal training. Its customizable workflows, forms, and approvals help streamline processes such as onboarding, leave management, performance reviews, and employee data management. I also appreciate the strong reporting capabilities, which provide valuable insights for decision-making. The integration options, mobile accessibility, and continuous feature improvements make Zoho People a reliable and scalable HR solution that supports organizational growth and enhances the overall employee experience. Cons One area where Zoho People could improve is the user experience in certain advanced configurations. While the platform is highly customizable, setting up complex workflows, forms, approvals, and integrations can sometimes require significant effort and technical knowledge. Reporting and analytics, although useful, can be limited for organizations needing highly detailed or dynamic dashboards. Occasionally, feature updates may introduce changes that require users to adapt their existing processes. Customer support response times can also vary depending on the complexity of an issue. Additionally, some modules would benefit from more built-in flexibility to reduce the need for custom scripting and workarounds. Review Source BM Brian M. ICT Support Financial Services Used the software for: Less than 6 months ### "How Zoho improved my team's collaboration as well as a tracking general performance" October 5, 2026 4.0 From our previous experience, Zoho was a welcome relief. We were relying on excel to do tracking, could only use the previous system to handle leave despite the huge sums we had subscribed to. When we explored the market, we found several alternatives but the customer service was not that great and finally we got our solution. Pros We went for Zoho because of performance management, attendance tracking, team collaboration, organisation target view as well as cost savings. We were able to do nearly 95% of the setup without even going to the Zoho team because the tutorials as well as videos are easy to understand. The customer service is also great when it comes to having negotiations and this made it more better compared to our previous provider. The app is really amazing. we can create tasks do follow up check in remotely and also send messages company wide on alerts so it is awesome. Cons The only problem we had was with Zia, the ai they used which does not have a history section to refer to past conversations. The settings are also taking some doing but once you get the hang of it it becomes easy. Alternatives considered [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Reason for choosing Zoho People They were the lowest compared to the rest. They also had extra sections which we did not have to pay for. Plus the setup is comparable to them. Review Source Malith H. CEO Computer Software Used the software for: I used a free trial ### "A powerful and flexible HR platform with a detailed setup process" August 3, 2026 5.0 My overall experience has been positive. We are a small IT company and needed a structured way to manage employee information, leave, attendance, remote work, approvals, and company policies. Zoho People has allowed us to bring these processes into one system instead of managing them informally. The platform offers many useful configuration options and appears suitable for both small teams and growing companies. However, the setup process requires careful attention because some options can affect multiple areas of the system. After completing the main configuration, the platform has been useful and works well for our current requirements. Pros Zoho People provides a comprehensive set of HR tools in one platform. I especially liked the leave management, attendance tracking, approval workflows, employee hierarchy, holiday calendars, remote check-ins, breaks, and policy acknowledgement features. The system is highly configurable, and once it is set up correctly, employees and managers can clearly understand their responsibilities and follow a structured process. Cons The initial setup can be complicated and time-consuming, especially for someone without previous HR software experience. Some important settings are spread across different sections, and the relationship between attendance policies, shifts, working hours, and reports is not always immediately clear. More guided setup instructions and simpler explanations inside the platform would improve the experience. Alternatives considered [BetterHR](https://www.capterra.com/p/200225/Workforce-Guardian/) Reason for choosing Zoho People Easy to set up and it gives me a chance to try it out before make payments. Review Source VB Vanitha B. HR Executive Industrial Automation Used the software for: 1-2 years ### "Efficient and User-Friendly HR Management Software" July 15, 2026 5.0 My overall experience with Zoho People has been very positive. I have used it to manage employee onboarding, attendance, leave management, employee records, shift scheduling, and regularization requests. The platform is easy to use and helps automate many HR processes, reducing manual work and improving accuracy. I have also worked with Zoho support to configure policies and resolve technical issues when needed. Overall, Zoho People has been an effective tool for managing day-to-day HR operations efficiently. Pros What I liked most about Zoho People is its user-friendly interface and the way it simplifies daily HR tasks. It makes attendance tracking, leave management, employee records, and onboarding easy to manage in one place. The automation features reduce manual work, and the reports help monitor employee data efficiently. I also liked that it can be integrated with Zoho Payroll, which makes payroll processing more accurate and efficient. Cons One thing I liked least about Zoho People is that some configurations, such as attendance policies, leave settings, and workflow customizations, can be a bit complex and sometimes require support from the Zoho team. Occasionally, changes take time to reflect, and troubleshooting certain issues can take longer than expected. However, overall, it is a reliable HR management system. Review Source SS Selvakumar S. Head of Operations Mining & Metals Used the software for: Less than 6 months ### "Comprehensive HRMS for Growing Businesses" June 19, 2026 4.0 We recently evaluated and implemented Zoho People as part of our HRMS and employee management setup. The platform offers a comprehensive set of features covering employee information management, attendance, leave tracking, onboarding, document management, and workflow automation. Its seamless integration with other Zoho applications makes it particularly attractive for organizations already using the Zoho ecosystem. For small and growing businesses, Zoho People provides excellent value for money with flexible pricing plans and the ability to scale as the organization grows. While the platform is feature-rich, there is a learning curve during the initial setup, especially when configuring permissions, forms, workflows, and access controls. Overall, it is a powerful and cost-effective HRMS solution that can cater to both small businesses and larger organizations. Pros • Seamless integration with other Zoho applications. • Cost-effective for small and growing organizations with minimal upfront commitment. • Strong security features, including role-based access controls and multi-factor authentication. • Flexible plans that allow organizations to scale as their needs evolve. • Comprehensive employee lifecycle management covering onboarding, attendance, leave, files, and HR workflows. • Highly customizable forms, workflows, and approval processes. Cons • User permissions, roles, and form-level access controls can be challenging to understand during initial setup. • Some administration screens, particularly Access Control and Permissions, could be more intuitive and user-friendly. • Customer support response times could be improved for implementation-related queries. • Self-implementation may require significant time investment, especially for organizations setting up complex workflows and policies for the first time. • Certain advanced configurations have a steep learning curve and may benefit from improved documentation and guided setup wizards. Alternatives considered [greytHR](https://www.capterra.com/p/150850/greytHR/) Reason for choosing Zoho People GreytHR had a fixed pricing which increased the per person licensing expenses Review Source AB Akinwunmi B. Assistant Manager HR and Admin. Marketing and Advertising Used the software for: Less than 6 months ### "Zoho People HR is World Class " June 6, 2026 4.0 It has made my life easy as an HR person,considering time attendance used to be manually done. Time Attendance with geo fencing capabilities and now they have even introduced ai into the app,that really makes things easier. Leave management is also top notch,nothing like having to manually keep record of staff leave in the past and present.Not flly explored the staff performance module,well we are getting there gradually. Reliability,price and affordability is why we chose zoho and no regrets on that,oh i forgot to mention the customer service is also top notch.They respond alsmot immediately to questions and enquiries Pros It perfectly aligns with the reason why we wanted the software. Staff Attendance/Late comers but what stands out for me is the geo fencing capabilities and extracting staff information for data report to Senior Management team Cons Basic user-friendly modules, staff who are not familiar with HR software might struggle a bit in using it Alternatives considered [BizEdge](https://www.capterra.com/p/10006421/BizEdge/)[SeamlessHR](https://www.capterra.com/p/10006912/Core-HR/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing Zoho People IT was the easiest decision for me to recommend because i have used them before,they have the experience and technical know how and also very affordable as against some HR softwares in Nigeria Review Source VR Verified Reviewer Manager Research Used the software for: 2+ years ### "Very Happy" April 2, 2026 5.0 Pros It is designed to be easy to use, providing a user-friendly experience, while also being flexible enough to be managed efficiently from the administrator's point of view, ensuring smooth operations and ease of oversight. Cons Forms need more options to include additional fields, similar to how Google Forms allows users to customize and add a variety of question types and data fields. Alternatives considered [Keka](https://www.capterra.com/p/149253/Keka/) Reason for choosing Zoho People Cost was a major reason for this decision Switched from [Dayforce](https://www.capterra.com/p/205376/Dayforce-HCM/) for cost related reasons and for technology upgrade Review Source Raffi A. manager Education Management Used the software for: 1-2 years ### "Simple, Reliable, and Effective HR Solution" January 29, 2026 5.0 Overall, our experience with Zoho People has been very positive. It has helped us move away from manual HR processes and spreadsheets and shift to a more structured and organized system. Daily HR tasks are now faster, more accurate, and much easier to manage. It has improved transparency, reduced errors, and saved a lot of administrative time. We are very satisfied with the system and would confidently recommend Zoho People to organizations looking for a reliable and easy-to-use HR solution. Pros What I like most about Zoho People is how simple yet powerful it is. It has made our HR work much easier by bringing everything into one place — attendance, leave, employee records, approvals, and reports. The system is very flexible, and we were able to customize it based on our internal processes, which was a big plus. The interface is clean and easy to understand, even for staff who are not very tech-savvy. Integration with other Zoho products is smooth, which helps us manage operations more efficiently. Their customer support team is also responsive and supportive whenever we need help. Cons The initial setup takes some time, especially when you want to customize workflows properly. There is also a small learning curve at the beginning, but once the team gets used to it, everything becomes smooth. Other than that, we haven’t faced any major issues. Review Source AK Ajith K. Senior software engineer Consumer Services Used the software for: 2+ years ### "Senior software engineer" July 21, 2026 4.0 Pros What I liked most about Zoho People was how easy it made everyday HR tasks. The interface is clean and intuitive, so it didn't take long to find what I needed. Features like leave management, attendance tracking, and employee records are well organized, which helped save time and reduced manual work. I also appreciated that it brings multiple HR processes into one platform, making it easier to stay organized and manage employee information efficiently. Cons One downside of Zoho People is that some advanced features can feel a bit complex to configure, especially for first-time users. The interface is generally user-friendly, but certain workflows require multiple steps, which can slow things down. Reporting and customization options are powerful, but they have a learning curve, and occasional performance lag can be noticeable when working with larger datasets. Review Source MOHAMED S. CEO Information Technology and Services Used the software for: 1-2 years ### "Value for money" February 11, 2026 4.0 Pros Zoho People created a unified portal where employees could raise questions about payroll, travel, or policies. HR could set Service Level Agreements (SLAs) to ensure queries were answered within a specific timeframe. IT could attach FAQs to specific categories so employees could find answers themselves before even submitting a "case." The Service Builder allowed for a "drag-and-drop" approach to HR. Cons Unless We are on a premium support plan, getting a resolution for an urgent bug can take 24–48 hours, often involving a lot of back-and-forth emails. Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific technical glitch you’re experiencing. Review Source DS Divyansh S. CTO, CFO Hospital & Health Care Used the software for: Less than 6 months ### "Simple, Efficient, and Employee-Friendly HR Solution" June 20, 2026 5.0 Overall, Zoho People is a reliable and efficient solution for managing workforce operations, especially for teams looking for a user-friendly and hassle-free HR platform. Pros I’ve been using Zoho People for our team, and it has genuinely streamlined our HR processes. One of the biggest advantages is how simple and intuitive the check-in and check-out system is—our employees were able to adapt to it almost instantly without any training. The user interface is clean, well-structured, and very easy to understand, which makes day-to-day usage smooth for everyone. Beyond attendance, it offers a well-rounded set of features for leave management, employee records, and performance tracking. The automation options help reduce manual work, and everything is organized in one place, which saves a lot of time. Cons The admin side of the platform can feel a bit tricky at times. While the employee interface is very intuitive, navigating the admin dashboard and configuring certain settings may require a learning curve initially. Some features aren’t as straightforward as expected, especially when setting up policies or customizing workflows. However, once you get familiar with the system, it becomes more manageable. Review Source Vijayakumar M. Director Computer Software Used the software for: 6-12 months ### "Easy and affordable" June 19, 2026 5.0 Pros Ease of use and very affordable. Their mobile app is very responsive and fast. Their customer support is very helpful when complained issues are fixed quickly. Very useful for managing our employees attendance and payroll. Cons No cons as of now in the Zoho people app as we are using for more than 9 months. Comfortable for our use. Alternatives considered [Razorpay](https://www.capterra.com/p/179263/Razorpay/) Reason for choosing Zoho People Lower cost than the other products in the market Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: 1-2 years ### "Zoho people is good" May 22, 2026 5.0 Good and i highly recomment to sme and individuals who need easy to use system to manage thier employees Pros Easy to use, sufficent for small and medium companies and organization. Doesnt require extensive training Cons Prices are a bit higher. AI agents are missing, reports need to be easier to access and build and integration should be free Review Source SN Srijan N. Technical Director Computer & Network Security Used the software for: I used a free trial ### "Flexible, Powerful & Ideal for 24×7 Workforce Management" September 11, 2026 5.0 Overall, my experience with Zoho People has been very positive. It provides a comprehensive and flexible platform for managing employees, attendance, shifts, leave and workforce operations. The extensive customization is particularly valuable for managing 24×7 teams with different shift patterns. While some advanced configurations have a learning curve, the overall functionality and value make it a strong HR management solution. Pros The flexibility in managing shifts, rosters, weekly offs, and employee-specific schedules is excellent, especially for 24×7 operations. Attendance, check-in/check-out, geo-fencing, and leave management are well integrated. The extensive customization and automation options make it easy to adapt Zoho People to our operational requirements. Overall, it significantly reduces manual HR and attendance management. Cons Some advanced settings and configurations can be difficult to discover initially. The shift and attendance setup can feel a little complex for new administrators. The user interface could be more intuitive for certain administrative tasks. More detailed in-product guidance would make configuration easier. Review Source SM Srivardhan M. HR Executive Consumer Services Used the software for: I used a free trial ### "A Comprehensive and User-Friendly HR Management Platform" September 1, 2026 5.0 Overall, my experience with Zoho People has been positive. It provides a centralized platform for managing employee information, attendance, leave, and HR processes efficiently. The system helps reduce manual work, keeps employee records organized, and makes day-to-day HR management more streamlined. While there is a slight learning curve with some features and configurations, once set up, it is a reliable and useful HR management solution. Pros Zoho People provides a user-friendly and centralized platform for managing employee information, attendance, leave, and other HR processes. I particularly like its ease of use, organized employee records, and the ability to track attendance and leave efficiently. It reduces manual HR work and makes it easier to access and manage employee-related information in one place. Cons The initial setup and configuration can be a little complex, especially for new users. Some features also require multiple steps to access or manage, and the reporting options could be more flexible and customizable. Improving the user interface and simplifying certain workflows would make Zoho People even more convenient for HR teams. Review Source VR Verified Reviewer HR Executive Information Technology and Services Used the software for: I used a free trial ### "Well organised HR software " September 23, 2026 5.0 It's good for all HR functions and all the features are well organised. Especially the structure of the features is very good. I learned about many HR functions through Zoho people. With practice, the features become easier to use. Pros I liked all the features, but mostly I liked Onboarding and Attendance. All the features are well organised. It will help HR functions easily. Cons I genuinely didn't see any difficult settings, but there are many options and settings in Zoho people. It took me some time to learn, but they become easier to understand with practice. Review Source Luis Alfonso C. Director Computer & Network Security Used the software for: Less than 6 months ### "Plataforma integral de RR. HH. alineada con la LFT en México" April 15, 2026 5.0 Zoho People nos ha ayudado a optimizar y automatizar procesos de recursos humanos, desde la incorporación hasta la desvinculación, pásando por el control de asistencia y asignación de turnos. Pros Es una plataforma integral de gestión de recursos humanos que simplifica la administración del talento y se adapta a las exigencias de la Ley Federal del Trabajo (LFT) en México. Cons La interfaz puede ser intuitiva para las funciones básicas, algunas de las configuraciones más complejas o la personalización de flujos podrían requerir una curva de aprendizaje más pronunciada Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho People Zoho People resulto con mayor facilidad de personalización Review Source RG Rishabh G. Head of Mangement Architecture & Planning Used the software for: I used a free trial ### "A Practical and Efficient HR Management Solution" October 13, 2026 5.0 Overall, my experience with Zoho People has been positive. It is a useful HR management platform that simplifies attendance tracking, leave management, and employee record maintenance. It helps reduce manual work and improves efficiency in day-to-day HR operations. While there is some room for improvement in usability, it serves its purpose well for managing routine HR activities. Pros I liked the easy-to-use interface and the convenience of managing attendance, leave requests, and employee information in one place. It helps streamline routine HR tasks and makes employee management more organised. Cons Some features could be more intuitive, and navigation can occasionally feel less straightforward. A few improvements in the interface and reporting options could make the overall experience even better. Review Source SP Shubham P. Founder and Director E-Learning Used the software for: Less than 6 months ### "Simple, Flexible, and Easy to Configure" July 29, 2026 5.0 Setup was smooth and straightforward. Helped us organise attendance and leave management efficiently. Flexible enough to adapt to our company's policies. Day-to-day administration has become much easier. Overall, we've had a positive experience and look forward to exploring more features. Pros Easy to configure for attendance and leave management. Flexible leave and attendance policies. Approval workflows are simple and efficient. User-friendly interface for everyday use. Good value for money for small and growing businesses. Cons Some settings are difficult to locate during the initial setup. Navigation can be improved for first-time administrators. A guided setup wizard for new users would be useful. Review Source MM Muhammed M. HR Manager Media Production Used the software for: Less than 6 months ### "HR department " October 3, 2026 5.0 Our overall experience with Zoho People has been excellent. The platform is user-friendly, efficient, and well-organized, making HR management much easier. Features like attendance tracking, leave management, shift scheduling, and employee records have helped us streamline our daily operations. The interface is simple to navigate, and the automation features reduce manual work while improving accuracy and productivity. It also provides better transparency between employees and management. The flexibility to customize settings according to company requirements is particularly useful. Overall, Zoho People has been a reliable and valuable solution for managing our workforce professionally, and we are satisfied with its performance. Pros Value for Money, Employee Management, User Friendly, Security, Customer Support, Biometric attendance. Cons Billing and payment, Payroll reports, attendance reports issues, limited storage space and minimum trail version Review Source SP Suraj P. IT Head Facilities Services Used the software for: Less than 6 months ### "A Flexible and User-Friendly HRMS for Growing Organizations" July 22, 2026 5.0 My overall experience with Zoho People has been very positive. It provides a structured way to digitize employee records, attendance, leave, and other day-to-day HR processes. The platform is flexible, easy to use, and suitable for a growing organization. I also like that we can start with the required HR features and expand the system with payroll and other Zoho applications as our requirements grow. Pros Zoho People provides a simple and well-organized platform to manage HR operations in one place. I particularly like its employee database, attendance and leave management, self-service features, and customizable workflows. The interface is user-friendly, and the ability to integrate with other Zoho applications makes it a scalable solution as the organization grows. Cons The initial configuration can take some time, especially when setting up attendance policies, workflows, and custom HR processes for the first time. Some advanced features also require additional Zoho applications or integrations. However, once properly configured, the system is quite easy to manage. Review Source VR Verified Reviewer Admin Owner Information Technology and Services Used the software for: 6-12 months ### "Mature and robust SaaS product." May 19, 2026 3.0 Good. Most of features and very intuitive, gives a lot of details and works buttery smooth. Just as expected. Pros Easy to setup and use. Test Data management is good. Can remove dummy data also, video links for learning are essential and works well. Cons some aspects are still cumbersome to setup/ SMB people need to get started with doing their work with minimal number of fuss. Review Source AK Amaljith K. Director Marketing and Advertising Used the software for: Less than 6 months ### "Easy-to-Use HR Management Platform" September 23, 2026 4.0 Overall, my experience with Zoho People has been positive. It has made day-to-day HR management much easier by bringing attendance, leave, employee information, and other HR processes into one platform. The interface is easy to navigate, and it helps reduce manual work and improve organization. There is some room for improvement in customization and advanced reporting, but overall it is a useful and reliable HR management solution. Pros What I like most about Zoho People is its user-friendly interface and the way it simplifies HR management. Features like attendance tracking, leave management, employee records, and workflow automation are well organized and easy to use. It saves time on routine HR tasks and makes it easier to manage employees and keep everything in one place. Cons The main limitation is that some advanced features and settings can take time to understand and configure. The reporting and customization options could also be more flexible, especially for businesses with specific HR workflows. Overall, the system works well, but the initial setup and customization can require some effort. Review Source Luis Alberto R. Manager Information Technology and Services Used the software for: Less than 6 months ### "Gran experiencia" May 11, 2026 5.0 No hemos tenido inconvenientes con la configuración, aunque no hay soporte directo, es muy comprensible debido a que se paga como suscripción Pros Tiene muchas herramientas de configuración, puedes personalizar la herramienta para cumplir con cada necesidad Cons Tal vez su interfaz, aunque es lo de menos, la plataforma es muy funcional. Como recomendación pondría una mejor UI. Switched from [Buk](https://www.capterra.com/p/208706/Buk/) Buk engaña en el proceso comercial, promete funcionalidades que no son posibles. Review Source JF Jabir F. Manager Computer Networking Used the software for: Less than 6 months ### "Efficient and User-Friendly HR Management Tool" May 1, 2026 4.0 We have been using Zoho People for managing our team, and it has significantly improved our overall efficiency. The platform is intuitive and easy to navigate, making it simple for both HR teams and employees to use on a daily basis. Features such as attendance tracking, leave management, and employee data management are well-structured and reliable. One of the key strengths is its flexibility and customization, allowing us to adapt workflows according to our business needs. Integration with other Zoho applications also enhances productivity and ensures smooth data flow across functions. While the system is robust, there is room for improvement in advanced reporting and some UI elements, which can be further refined. Overall, Zoho People is a dependable and scalable HR solution suitable for growing organizations looking to streamline their HR processes. Pros Easy to use and implement Strong attendance and leave management features Good integration with Zoho ecosystem Customizable workflows Cons Reporting features can be more advanced Minor UI improvements needed Customer support response time can sometimes be slower during complex issue resolution Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.