# Page 8 | Zoho People Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Zoho People the right Attendance Tracking solution for you? Explore 321 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110931/Zoho-People/reviews

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Zoho People

4.4 (321)

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Last updated March 13th, 2026

# Page 8 - Reviews of Zoho People

## Showing most helpful reviews

Showing 176-200 of 321 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Prasanna M.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent for automation of routine tasks"

August 29, 2017

4.0

Pros

This covers all the basic HR and Administration capabilities that one business needs. We selected enterprise edition and think this is worth the money that we are paying. Simplicity to use and ability to customize the forms and add workflows. The mobile app is quite useful.

Cons

There are few forms that we cannot customize and Time Tracker is one among them. This is one form where each company would like to customize and this is very much required capability. Also, there appears to be a bug with mobile app (for custom forms, the privileges aren't working as designed).

Review Source

NJ

Nivin J.  
System Engineer  
Oil & Energy  
Used the software for: 6-12 months

### "Helps to enable intra business communication for your business enterprise."

August 5, 2018

4.0

Pros

Enables great collaboration and effective communication between employees. You can easily track the allocated tasks. The communication is quite quick thereby reducing the waiting time. It uses several channels like emails, chats, calls, and reminders, to get you connected with your team. you can check out the calendars and schedule events. The free version is rich in features, like you can add unlimited members and custom applications.

Cons

The task management module could include more features. It is quite difficult to set up the application. The application does not allow easy navigation.

Review Source

VR

Verified Reviewer  
Senior Account Manager  
Computer Software  
Used the software for: 6-12 months

### "ERP for Human Resource"

November 6, 2018

4.0

Overall a software which can help the entire HR management needs. Helps out in easy HR team related functions and seamless for employee details management. Need tweaks for any business which falls out of standard business nomenclature of functionality. Is value for money once entire flow is understood. Showcases entire organization hierarchy in an easy way. Rich in HR management functions and can be integrated with other HR related tools like payroll management.

Pros

Benefits like: A complete Leave Module application- Leave application, Approval, Leave Balance etc Employee Profile Maintenance with complete details management Seamless Attendance management solution Company Policies broadcast facility with feeds mechanism like facebook Provide rich functionalities and can be customized accordingly to suit any business needs.

Cons

Disadvantages like: Need rigorous customizations Customer support weak Need third party customizations help to suit small business needs Don't have systematic flow on modules

Review Source

JY

Jim Y.  
Business Development Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoho People Review"

November 8, 2022

5.0

Pros

Ease of Use.No DowntimeAll HR, accounting, Leave features at one place.

Cons

Works really well, wouldn't want to change a thing

Review Source

hA

hassan A.  
UI/UX Designer  
Computer Software  
Used the software for: 1-2 years

### "functional with poor stability "

December 18, 2018

3.0

i think the code need refactor and more work in performance

Pros

zoho people integrated with other zoho product so i can start chat on zoho people and continue the chat on zoho cliq, have many feature so i can do alomst any thing

Cons

almost each time i try to check in or check out i have to make sure the action is done because many time it's fail and there is no feedback or error displayed. the performance need improves

Review Source

VR

Verified Reviewer  
Tech Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Great HR software"

November 6, 2018

4.0

Helps me keep track of employees on boarding and training

Pros

It's a great software for keeping track of all the individuals in a company. It tracks everything from personal information to position in the company in a detailed and organized manner.

Cons

It's a simple program with a simple purpose, you get more use buy purchasing and integrating with their other products as well.

Review Source

SJ

Sahil J.  
Recruitment Professional  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho People review"

June 17, 2022

4.0

Pros

It is very easy to access and use & time tracking feature is very good. It improves the effectiveness of employees.

Cons

Attendance tracker. There should be an auto log out if someone forgets to logs out.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Small businesses still need HR Apps"

August 23, 2016

4.0

With Zoho People we can keep track of company leave time, log training hours, qualifications, request reimbursement for out of pocket expenses, everything we used to do with countless spreadsheets. We are a small business but it save a lot of time to have everything on Zoho

Pros

No more dealing with spreadsheets, set up People and keep all the information from each year online at your fingertips.

Cons

You do have to build all of the forms yourself unless can make do with the pre-fab ones. It's not hard work but don't expect a ready made template when you have company specific forms you want to use.

Review Source

JP

James P.  
ICT Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Affordable Human Resource and workforce system "

September 23, 2020

5.0

Its prety easy to work with hence very short trainning period.

Pros

It is very easy to use and keeps our employee database very easily updated. It has almost a fiully employee cycle from employment do dismissal/resignation.

Cons

Does not have ontergration with Zoho Payrol if you are not in the USA or India hence requirring expenditure in a third party payrol solution.

Review Source

AK

Anagha K.  
Lead- HR Operations  
Information Technology and Services  
Used the software for: 2+ years

### "One tool to manager Entry to Exit"

October 4, 2019

4.0

Pros

The best advantage of the software is we can customize the form and mail alerts the way we want it.

Cons

Lack of timely response from the Support team. Zoho should come up will payroll tool

Review Source

VR

Verified Reviewer  
Research Team Lead  
Research  
Used the software for: I used a free trial

### "good for small businesses"

June 15, 2017

4.0

Pros

the leave tracking, time tracking is really good - if only it also had a very robust time tracker including screenshots etc - like time doctor or hubstaff - it'd be just perfect. That said it has been very useful for HR management and payroll

Cons

its a little complex to set up. takes a while to get used to the software and find your way around. Some preset leave policies in line with a few countries' labour laws would make life so much easier!

Review Source

VR

Verified Reviewer  
Founder & development lead  
Computer Software  
Used the software for: 6-12 months

### "HR for small companies"

December 4, 2018

3.0

Pros

Cloud based and with mostly everything to keep track of employees in a small business from employee records, file manager to evaluation.

Cons

Some features are poorly made like vacation and sick hours tracking system. In our case we have to keep track on a separate Excel sheet because whatever zoho People offers isn't the real thing. We let employees know their balances on every paycheck and let them request vacation or sick through the app.

Review Source

VR

Verified Reviewer  
Android Developer  
Computer Software  
Used the software for: 6-12 months

### "Good idea, but not that good implementation"

August 2, 2018

4.0

Pros

UX is great as for pretty complex system, like this.

Cons

Our company have to deal with lots of \`silly\` bugs, which should be in such system. Had problems with attachments, problems with additional integrations. Our manager has to spend time on calls with support to report about bugs in the most essential features. Developers fix most of bugs fast, but I honestly don't understand why system wasn't tested well before rolling-out.

Review Source

Adrian Ș.  
Solutions Manager  
Research  
Used the software for: I used a free trial

### "Powerfull features, that allows a business to take control of its software by using point and click and drag and drop actions."

August 11, 2017

5.0

Pros

I really like the fact that it offers large customization options to the administrator without requiring programming skills. It also integrates with the email system like a charm, without any configuration and the emails are sent very quick. The data structure is efficient and it also gives some interesting automation options.

Cons

From the admin point of view, I have noticed some limitations for field values. For example I can not use a formula to set a data type field through workflow to display the current date when triggered. Also, the process of designing a template for a document takes time because you have a small area where you see the document you create and you can not use preview features. You just have to save and test it somewhere else every time.

Review Source

VR

Verified Reviewer  
Manager  
Education Management  
Used the software for: I used a free trial

### "Good Tool But Expensive"

December 13, 2022

3.0

Zoho people is no doubt one of the best HR management tool. In my opinion, the software is great if you can afford it. We are small organization and its bit expensive for us.

Pros

Loved the user interface. The features are awesome and its a pack of all the necessary features of HR management tool

Cons

There were some glitches but the updated version cleared out all those glitches. Its bit expensive for a small organization and there are other options at better pricing.

Review Source

MR

Mansha R.  
proposal specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Best application for management "

February 28, 2023

4.0

Pros

I really loved the check in and check out feature.It has a lot of interesting features like Attendance,time tracker and much more.

Cons

There were a few bugs in earlier versions

Review Source

CC

Coleen C.  
Senior Director  
Management Consulting  
Used the software for: Less than 6 months

### "Decent product; Poor customer support"

April 25, 2017

4.0

Pros

Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.

Cons

Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad: 1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it. 2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality." 3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.

Review Source

Sharon G.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Good way to manage timesheets"

July 15, 2021

4.0

I mainly use Zoho to track the hours I work for clients; once I got the hang of it, it worked well.

Pros

The timesheets feature is very powerful; you can set up different projects and track how much time has been spent on each one.

Cons

Initially I found it rather unintuitive to log my time; had to watch a tutorial, which made it clearer.

Review Source

AM

Ashraf M.  
Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Brilliant Software for Employees"

September 18, 2018

5.0

I have been using this software for more than a couple of years now and have had the best experience as an employee, where i get to see each and every information that i need in detail, like my leave balances, my profile information, my travel details, its a must have software for every organisation

Pros

It is the most prolific and advanced software once can use while being in a fast paced organisation, its easy to use and has lot of detailed information.

Cons

Its Flawless, good job on that, give the developer a rise in pay.

Review Source

VB

Veronica B.  
HR Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Good product to start automating processes in your company"

May 13, 2021

3.0

ok platform for the value.

Pros

Implementing Zoho People helped us automate some of the processes, such as leave requests, birthday celebrations, annual reviews reminders. I appreciate very much the flexibility of the platform, it is very customisable and supports particularities for various types of companies.

Cons

I had a tiny language barrier while implementing the platform. I can't think of anything else.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Zoho People

price mostly

Review Source

Pamela C.  
CEO  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Zoho People is a hidden gem! I am glad that I found it. I use it for my company and my clients."

July 20, 2017

4.0

Pros

The ability for staff to check in from remote locations. This is a terrific feature because I can track the geographic location as well. We are a remote team so this works well for us. We use Zoho People to provide HR services to our clients as well.

Cons

It does not integrate with a payroll system (well actually it does - Zoho Payroll, which is only available in CA.)

Review Source

JT

Johanna T.  
Office Assistant  
Oil & Energy  
Used the software for: 6-12 months

### "It is easy to use, effective and user friendly "

August 7, 2018

4.0

Overall I love this system. It is efficient and as I said before, people management made easy

Pros

Ability to track leave made easy. Recruitment process readily available. Job performance tracked effectively, Performance appraisals, people management, company organogram, and departments easily manageable.

Cons

I am still busy familiarising myself with the system. I will give you feedback as soon as I have encountered any cons.

Review Source

VR

Verified Reviewer  
Associate Software Integrator  
Computer Software  
Used the software for: Less than 6 months

### "Review On People"

September 10, 2022

5.0

Pros

Its best application for time tracking Used for attendance management of employee && leave tracking

Cons

Its is paid app need to buy before use Others are all prons

Review Source

Harish U.  
Associate Manager- Performance Marketing  
Financial Services  
Used the software for: Less than 6 months

### "Zoho People- Simple yet Powerful"

September 10, 2022

5.0

Pros

Mobile App is truly bliss- easy to apply leaves and see employee data base in mobile

Cons

Some of features are not editable- if employee is not given option to edit personal details like address- there should be way to request for change

Review Source

JYB

Jean Yves B.  
President  
Computer Networking  
Used the software for: 6-12 months

### "null"

June 1, 2017

2.0

Review Source

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