---
title: "Zoho People Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Zoho People Software - reviews, pricing plans, popular comparisons to other Attendance Tracking products and more."
source_url: "https://www.capterra.com/p/110931/Zoho-People/"
page_type: "product"
language: "en"
---

# 

 Zoho People Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho People

## What is Zoho People?

With Zoho People's flexible attendance management, you can capture attendance entries in real time through the web or mobile app, facial recognition, and biometric integrations. Keep your mobile workforce agile with IP-based restrictions and geofencing, customize attendance settings based on the needs of your organization, regularize attendances, configure pay periods, and generate insightful reports.

## What is Zoho People used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Recognitions

Shortlist

Overall rating

Based on 361 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Pros & cons

Efficient attendance and leave tracking

Comprehensive HR process automation

Slow and inconsistent support response

Frequent bugs and technical glitches

Starting price

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Employee Scheduling / 2025
-   Training / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Zoho People alternatives

Highest Rated

[4.9 (4,870)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,557)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,310)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/110931/Zoho-People/alternatives/)

## FAQs about Zoho People

Overview

### What problems does Zoho People solve?

Zoho People solves manual HR administration, scattered employee records, attendance errors, slow leave approvals, and disconnected onboarding and performance workflows by centralizing data, self-service, and automation. HR teams, managers, and growing small to midsize businesses benefit most, especially those replacing spreadsheets and coordinating remote or shift-based staff.

Answer based on 166 reviews

Overview

### Which roles and teams benefit most from Zoho People?

Zoho People is most used by HR teams, recruiters, operations managers, and business leaders who need to centralize employee records, attendance, leave, and onboarding. IT administrators support setup and access controls, while executives and owners use reporting and workflow visibility to monitor workforce operations and improve policy compliance.

Answer based on 339 reviews

Overview

### What company size and industries is Zoho People built for?

Zoho People is designed for small, medium, and large businesses, with strongest adoption among small businesses at 77% and Information Technology and Services at 25%. It also serves midsize businesses at 15% and enterprises at 8%, with additional use across Computer Software at 9% and Marketing and Advertising at 5%.

Answer based on 345 reviews

Features and Usability

### What are the key features of Zoho People?

Zoho People includes core HR management features like employee records, attendance tracking, leave management, and employee self-service. Reviewers also highlight differentiators such as customizable forms and workflows, performance management with appraisals and goal tracking, plus integrations with other Zoho apps and third-party systems for connected HR operations.

Answer based on 90 reviews

Integrations

### Which third-party tools and platforms does Zoho People integrate with?

Zoho People integrates with Zoho CRM, Zoho Expense, Zoho Survey, Zoho BugTracker, Zoho Sheet, Zoho Writer, and OnePlace Operations & Finance. It also supports over 20 integrations across communication, accounting, and productivity tools, including Microsoft Teams, Google Workspace, QuickBooks Online, DocuSign, and Zapier.

Answer based on 67 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Zoho People?

Zoho People offers in-person training, live online sessions, webinars, documentation, and videos. Most employees and nontechnical users get comfortable quickly with basic tasks, but admins often need more time for setup, permissions, workflows, and customization. Reviewers describe a clear learning curve at first, especially during self-implementation.

Answer based on 33 reviews

Getting Started and Support

### What customer support options does Zoho People offer, and how do users rate the experience?

Zoho People offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive and helpful, especially through tickets and live chat, but experiences are mixed: complex issues can take longer, phone contact can be harder to reach, and documentation or self-service guidance may feel incomplete.

Answer based on 64 reviews

Security

### How does Zoho People handle data security and access control?

Zoho People uses role-based access, field- and form-level permissions, customizable access controls, multi-factor authentication, OTP login, secure cloud document storage, geolocation limits, and office restrictions. Reviewers generally find data handling reliable and secure, though permission setup and access control screens can be complex and less intuitive during implementation.

Answer based on 15 reviews

Features

### What features does Zoho People offer for HR management?

Zoho People covers core HR needs with attendance, leave, onboarding, self-service, workflows, and performance tools. Small and midsize businesses often find the feature set broad and affordable, especially with Zoho integrations, though some teams find setup complex, navigation crowded, and certain advanced or payroll-related needs less flexible.

Answer based on 90 reviews

## Who uses Zoho People?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Efficient attendance and leave tracking

95% positive reviews out of 56

Most reviewers indicate attendance tracking simplifies monitoring, leave management, and reporting, improving HR efficiency.

Nanda K.

HR Operation, 2 - 10 employees.

"Managing attendance, leave, and employee data is very straightforward, and the self-service feature reduces a lot of manual work for HR."

Slow and inconsistent support response

64% negative reviews out of 50

Most users comment customer support is slow, unhelpful, and difficult to reach during urgent situations.

Bhavin P.

Director, 2 - 10 employees.

"Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support"

Comprehensive HR process automation

100% positive reviews out of 45

Most reviewers describe hr management as intuitive, centralizing employee data, automating tasks, and reducing manual work.

Ajith K.

Senior software engineer, 1,001 - 5,000 employees.

"I also appreciated that it brings multiple HR processes into one platform, making it easier to stay organized and manage employee information efficiently."

Frequent bugs and technical glitches

68% negative reviews out of 37

Most users report bugs and issues cause slow loading, occasional system hangs, and unreliable feature performance.

MURALI KRISHNA S.

HR, 11 - 50 employees.

"Occasional bugs and slow loading in some modules"

Integrated employee management tools

100% positive reviews out of 23

Most reviewers find management features streamline HR, performance, and personnel processes in a single platform.

Banashree P.

HR Head, 11 - 50 employees.

"Although we were unable to fully utilize the platform due to organizational changes, our initial evaluation showed that it is a comprehensive and user-friendly HR management solution."

## Features

AI summary

Based on 6,039 Attendance Tracking reviews

Capterra data shows that buyers of attendance tracking software rank the following features as their top priorities:

-   **Clock In/Out** (**65%** of reviewers rated this feature as critical)
-   **Time Tracking** (**55%**)
-   **Timesheet Management** (**53%**)

Zoho People supports all three features that reviewers consider most important: **Clock In/Out**, **Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record employee hours accurately, monitor time worked across teams, and manage timesheets more efficiently, allowing teams to improve payroll accuracy, track attendance consistently, and keep daily workforce records organized.

Clock In/Out

4.6 (21)

95.24% of 21 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

Time Tracking

4.7 (24)

83.33% of 24 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Timesheet Management

4.5 (48)

64.58% of 48 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Mobile Access

4.5 (24)

58.33% of 24 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Payroll Management

4.4 (45)

66.67% of 45 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Employee Database

4.6 (73)

72.60% of 73 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Zoho People 122 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Academic/Education: Software specialized for schools (K-12 & Post-Secondary)
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Biometric Recognition: Facial or other physical recognition to confirm identity
- Bite-Sized Learning: Learning content offered in small, focused chunks covering a single skill or topic.
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Corporate/Business: Software specialized for corporate use
- Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students
- Course Management: Create, organize, and assign courses to users
- Course Tracking: Track which progress and course materials have been completed by each user
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eLearning Companies: Software specialized for companies that sell courses/content
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Self Service: Gateway through which employees can access the system
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- For Accountants: Software specialized for accountants and accounting firms
- For Cloud: Software that is accessible through the cloud with an active internet connection
- Geofencing: Virtual perimeter for a real-world geographic area
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Gradebook: Track student's scores and grades on course materials
- Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Leave Tracking: Manage and track employee attendance
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Offline Time Tracking: Track employee and task times without internet connection
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Integration: Facilitates integration with multiple third-party payroll systems
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Peer Appraisals: Peer/teammate feedback and review on individual's performance
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Punch card: Clock in and out online or with a card
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Review Cycle Tracking: Follow the progression of a task associated with performance reviews
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Self-Service Content Curation: Assembling information about a topic of interest and building content paths without assistance from third parties
- Shift Management: Facilitate the scheduling and coordination of employee shifts
- Shift Scheduling: Schedule shifts via online calendars and available employees
- Shift Swapping: Managing and trading shift details between employees
- Sick Leave Tracking: Track and manage sick leave time
- Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers
- Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Management: Track employee/learner's progression through training programs
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Video Conferencing: Connect with meeting participants remotely over video
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (358)

4.4

Based on 358 reviews

## Pricing

Value for money

4.4 (312)

[View all Pricing Plans](https://www.capterra.com/p/110931/Zoho-People/pricing/)

Value for money

4.4 (312)

4.4

Based on 312 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (318)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (318)

4.1

Based on 318 reviews

## User reviews

Overall rating

4.4

Based on 361 reviews

Filter by rating

5(195)

4(136)

3(21)

2(7)

1(2)

Mentioned topic

Sorted by most recent

SM

Sunny M.

HR Managaer

Retail

### "Thorough platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 5, 2026

Help videos are great! It has taken lots of hours to research the different capabilities, but overall, meets the needs of our business.

Pros

The capabilities of the platform. There are detailed help videos and many different features available.

Cons

Complexity in set up It takes a lot of time to work through all the features and to customize them to your needs.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing Zoho People

Price plans are more reasonable for our company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Srivardhan M.

HR Executive

Consumer Services

### "A Comprehensive and User-Friendly HR Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 1, 2026

Overall, my experience with Zoho People has been positive. It provides a centralized platform for managing employee information, attendance, leave, and HR processes efficiently. The system helps reduce manual work, keeps employee records organized, and makes day-to-day HR management more streamlined. While there is a slight learning curve with some features and configurations, once set up, it is a reliable and useful HR management solution.

Pros

Zoho People provides a user-friendly and centralized platform for managing employee information, attendance, leave, and other HR processes. I particularly like its ease of use, organized employee records, and the ability to track attendance and leave efficiently. It reduces manual HR work and makes it easier to access and manage employee-related information in one place.

Cons

The initial setup and configuration can be a little complex, especially for new users. Some features also require multiple steps to access or manage, and the reporting options could be more flexible and customizable. Improving the user interface and simplifying certain workflows would make Zoho People even more convenient for HR teams.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Aisha A.

Founder

Luxury Goods & Jewelry

### "We love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 19, 2026

overall experience ahs been very positive, we are able to properly manage and approve leaves, stay on top of tasks and have all policy documents in one place for constant reviews.

Pros

We love this soo much for task Management, scheduling and tracking, it a very great assistance for managing payroll, bills and payment and internal memos and communications to provide stellar customer support to customers.

Cons

we have not used it well enough to have discovered something we don't like, but we use other Zoho facilities and can say security is top notch.

Alternatives considered

[SeamlessHR](https://www.capterra.com/p/10006912/Core-HR/)

Reasons for choosing Zoho People

we have been using other Zoho facilities and have been impressed so far

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BO

Barbara O.

Director People and Culture

Human Resources

### "Great value for money"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2026

Generally, Zoho has been the people management system that has met most of my HR needs while been affordable.

Pros

Zoho People is very affordable, great value for money, and meets our HR requirements. The support team is also very responsive and helpful.

Cons

Zoho is not very user-friendly and requires technical know-how to make the best use of all its features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NN

Najina N.

HR Manager

Marketing and Advertising

### "Organized HR management for growing teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2026

I've used Zoho People for HR and operations at Peakok Digital and overall its nbeen solid for day to day HR Management

Pros

Attendance,leave,employee docs,onboarding and announcements all in on dashboard.No more chasing people on whatsapp for what's you leave balance or send me your aadhar

Cons

Basic reports are great but if you want a very specific report-like late chck ins by project -you endup exporting to excel and doing it manually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Mansa W.

Director

Maritime

### "recommended for hr management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 4, 2026

Pros

It's excellent for employee management. I recommend this as an addon to any organization. It's a great HR tool!

Cons

Still exploring the features so can't say what I least like yet. However I think it will be great if the admin settings is available in the basic plan as well and not just in zoho plus

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mohan R.

Vijaya Enterprises

Import and Export

### "Reliable HR Software for Growing Organizations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 4, 2026

My overall experience with Zoho People has been positive. It is a comprehensive HR management platform that helps streamline employee lifecycle processes, including onboarding, attendance, leave management, performance management, learning, and offboarding. The system's customization capabilities allow organizations to tailor workflows, forms, and approvals to meet specific business requirements. Automation features reduce manual effort and improve process efficiency, while self-service options enhance the employee experience. Integration capabilities and mobile access add further convenience. Although some advanced configurations can be complex, the platform continues to evolve with new features and enhancements, making it a reliable and scalable solution for HR operations.

Pros

What I like most about Zoho People is its flexibility and ability to automate HR processes efficiently. The platform offers a user-friendly interface, making it easy for employees, managers, and HR teams to perform tasks with minimal training. Its customizable workflows, forms, and approvals help streamline processes such as onboarding, leave management, performance reviews, and employee data management. I also appreciate the strong reporting capabilities, which provide valuable insights for decision-making. The integration options, mobile accessibility, and continuous feature improvements make Zoho People a reliable and scalable HR solution that supports organizational growth and enhances the overall employee experience.

Cons

One area where Zoho People could improve is the user experience in certain advanced configurations. While the platform is highly customizable, setting up complex workflows, forms, approvals, and integrations can sometimes require significant effort and technical knowledge. Reporting and analytics, although useful, can be limited for organizations needing highly detailed or dynamic dashboards. Occasionally, feature updates may introduce changes that require users to adapt their existing processes. Customer support response times can also vary depending on the complexity of an issue. Additionally, some modules would benefit from more built-in flexibility to reduce the need for custom scripting and workarounds.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Malith H.

CEO

Computer Software

### "A powerful and flexible HR platform with a detailed setup process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

August 3, 2026

My overall experience has been positive. We are a small IT company and needed a structured way to manage employee information, leave, attendance, remote work, approvals, and company policies. Zoho People has allowed us to bring these processes into one system instead of managing them informally. The platform offers many useful configuration options and appears suitable for both small teams and growing companies. However, the setup process requires careful attention because some options can affect multiple areas of the system. After completing the main configuration, the platform has been useful and works well for our current requirements.

Pros

Zoho People provides a comprehensive set of HR tools in one platform. I especially liked the leave management, attendance tracking, approval workflows, employee hierarchy, holiday calendars, remote check-ins, breaks, and policy acknowledgement features. The system is highly configurable, and once it is set up correctly, employees and managers can clearly understand their responsibilities and follow a structured process.

Cons

The initial setup can be complicated and time-consuming, especially for someone without previous HR software experience. Some important settings are spread across different sections, and the relationship between attendance policies, shifts, working hours, and reports is not always immediately clear. More guided setup instructions and simpler explanations inside the platform would improve the experience.

Alternatives considered

[BetterHR](https://www.capterra.com/p/200225/Workforce-Guardian/)

Reasons for choosing Zoho People

Easy to set up and it gives me a chance to try it out before make payments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

JO M.

founder

Education Management

### "Reasonable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 2, 2026

Its very reasonable, It is very reasonable also.I tried other apps and changed to zoho.I am planning to use zoho social also

Pros

Very helpful for new comers and those who do business. It is very reasonable also.I tried other apps and changed to zoho

Cons

Bit complex for newcomers . It is very reasonable also.I tried other apps and seems bit complicated

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Danny P.

Manager

Electrical/Electronic Manufacturing

### "Zoho People"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 31, 2026

Pros

Better integration with other zoho apps, Better all in one features, Affordable Rates. Better user friendly.

Cons

There is no option to opt in for indian server for better pricing. Higher rates for employee profiles who do not access the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/110931/Zoho-People/reviews/)

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