# Page 2 | Zoho People Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zoho People the right Attendance Tracking solution for you? Explore 321 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110931/Zoho-People/reviews

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Zoho People

4.4 (321)

[View alternatives](https://www.capterra.com/p/110931/Zoho-People/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Zoho People

## Showing most helpful reviews

Showing 26-50 of 321 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Raffi A.  
manager  
Education Management  
Used the software for: 1-2 years

### "Simple, Reliable, and Effective HR Solution"

January 29, 2026

5.0

Overall, our experience with Zoho People has been very positive. It has helped us move away from manual HR processes and spreadsheets and shift to a more structured and organized system. Daily HR tasks are now faster, more accurate, and much easier to manage. It has improved transparency, reduced errors, and saved a lot of administrative time. We are very satisfied with the system and would confidently recommend Zoho People to organizations looking for a reliable and easy-to-use HR solution.

Pros

What I like most about Zoho People is how simple yet powerful it is. It has made our HR work much easier by bringing everything into one place — attendance, leave, employee records, approvals, and reports. The system is very flexible, and we were able to customize it based on our internal processes, which was a big plus. The interface is clean and easy to understand, even for staff who are not very tech-savvy. Integration with other Zoho products is smooth, which helps us manage operations more efficiently. Their customer support team is also responsive and supportive whenever we need help.

Cons

The initial setup takes some time, especially when you want to customize workflows properly. There is also a small learning curve at the beginning, but once the team gets used to it, everything becomes smooth. Other than that, we haven’t faced any major issues.

Review Source

Emmanuel B.  
Technical Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "A flexible and affordable HR platform for growing teams"

January 14, 2026

5.0

Overall, Zoho People has been a reliable and scalable HR solution. Once configured correctly, it simplifies HR processes, improves visibility, and reduces manual work. It is well suited for growing organizations that want structure without investing in expensive enterprise HR software. Ongoing improvements and ecosystem integration add long term value.

Pros

Zoho People offers a wide range of HR features in a single platform, including leave management, attendance tracking, employee records, and basic performance management. The system is highly customizable, which makes it suitable for different company policies and workflows. Integration with other Zoho applications works well and helps create a connected HR and operations environment. Pricing is competitive, especially for small to medium sized businesses.

Cons

The user interface can feel overwhelming at first due to the number of features and configuration options. Initial setup requires time and planning, particularly for organizations new to HR systems. Some advanced features are locked behind higher tier plans, which may limit functionality for very small teams. Reporting could also be more intuitive without additional customization.

Switched from

[HR.my](https://www.capterra.com/p/176644/HR-my/)

We switched from hr.my because the user interface was limiting and the platform lacked the level of integration we required. Zoho People offers a more intuitive experience and integrates seamlessly with other business tools, which allows for better workflow automation and improved operational efficiency.

Review Source

MOHAMED S.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Value for money"

February 11, 2026

4.0

Pros

Zoho People created a unified portal where employees could raise questions about payroll, travel, or policies. HR could set Service Level Agreements (SLAs) to ensure queries were answered within a specific timeframe. IT could attach FAQs to specific categories so employees could find answers themselves before even submitting a "case." The Service Builder allowed for a "drag-and-drop" approach to HR.

Cons

Unless We are on a premium support plan, getting a resolution for an urgent bug can take 24–48 hours, often involving a lot of back-and-forth emails. Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific technical glitch you’re experiencing.

Review Source

Dr Samantha S.  
Product Head  
Computer Software  
Used the software for: 1-2 years

### "Better HRMS for Organizations, Simple but all required features"

February 26, 2026

5.0

Pros

• Easy employee database management • Leave & attendance tracking is straightforward • Good automation for approvals/workflows • Integrates well with other Zoho apps • Customizable forms & fields • Cloud-based — access from anywhere

Cons

• UI feels slightly outdated in some modules • Mobile app needs performance improvements • Reporting customization is limited • Initial setup takes time • Notifications/email triggers can be inconsistent

Switched from

[greytHR](https://www.capterra.com/p/150850/greytHR/)

we did not have all features to use in greytHR, and we are using ZOHO workplace which easily integrates with HRMS also

Review Source

JK

Joyce K.  
Human Resources Director  
Consumer Goods  
Used the software for: 1-2 years

### "Dynamic HR Handle "

May 22, 2025

5.0

Ability of us (all employee) to have our schedules, leaves, benefits and performance view updates no matter where one is. Ease, security and quick approvals perfecting remote collaboration.

Pros

Ease of automating HR time consuming tasks, single page with rich employee and candidates information, effective strategies of tracking attendance, simplicity of benefits administration as well as conflict-free scheduling among many more.

Cons

My experience is enough evidence this application can lift any size of organization to unexpected level,no improvement I can recommend at this moment.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Limited customisation capabilities and high cost even while starting

Review Source

Selwyn T.  
Chief Executive  
Human Resources  
Used the software for: 1-2 years

### "Zoho People the most user friendly and cost effective SAAS HR system"

January 1, 2026

4.0

Very comprehensive and automatically communicates to the various other Zoho HR software including Recruit, Payroll, Expense and many others

Pros

Extremely intuitive and User friendly that requires no prior tech knowledge or experience. Well laid out sequence of applications that logically makes sense.

Cons

Subscription through remote location overseas is a bit of a challenge. Unable to pay through international cards when not in the actual place of license.

Review Source

Koustab M.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good for SMBs and Others"

February 1, 2026

5.0

It has been great, no such complaints as well, the team is very responsive and helpful as well, must recommend

Pros

very good and low cost for small organisations with minimum commitment, enterprises usability is definitely there, must recommend for others

Cons

steep learning curve for your team and it takes some time to get used to new teams, it works better if you have all the other zoho apps synced as well.

Review Source

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: I used a free trial

### "Zoho People is great for employee, attendance and leave management, best HR solution"

March 1, 2026

5.0

Very nice experience with zoho people it's completely smoothened my employee management, attendance and leave management and also task assignment

Pros

Zoho people is a great and value for money solution to streamline HR process. Also Onboarding, offboarding, is very easy to use.

Cons

Some functions are hidden so i have to spend more time to search and work on them like leave assigning is more cruicial that how much leave i want to allow to my employee and i can't able to find those functions.

Review Source

Nishant T.  
Sr. Analyst  
Financial Services  
Used the software for: 6-12 months

### "Great employee management tool for people, by people ! "

May 26, 2025

5.0

Overall its indeed a great tool for people data management, offering 360 degree services around wide range of HR tasks with highly simple, efficient and customisable software capabilities

Pros

\- Simple and efficient HRMS platform with a seamless integration capability across Zoho's product ecosystem (Zoho CRM, Zoho Payroll etc) - Enable easy management of HR related tasks like managing attendance, performance, leaves, employee personal and professional data records etc - Cost effective and affordable for all - Customisation are offered according to users need - Self service portal enables employees with easy apply of leaves, checking attendance, updating info in the system, view payslips etc

Cons

\- Slow responses on queries form support team - Being too simple UI, it can make people feel outdated and less intuitive - Sometime integration with back end or third party tool create a problem

Review Source

JM

Jonathan M.  
COO and EVP Corporate Security  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Reliable HR System for My Growing Organization"

November 25, 2025

5.0

Overall, Zoho People has been a solid backbone while we build our company’s internal operations. It takes some setup, but once configured properly it runs smoothly and reliably. We use it daily for onboarding, leave management, document control, and access permissions. Support has been quick to respond when something doesn’t behave as expected. It’s not a flashy platform, but it gets the job done and scales well with a growing team.

Pros

Zoho People is flexible, which is exactly what I needed while standing up a new HR structure. The leave policies, workflows, and role permissions are easy to customize once you get the hang of them. The Google Workspace integration saves a ton of time and keeps everything centralized. For a smaller org scaling up, it feels like the right balance of capability and control.

Cons

Some parts of the interface feel dated and a bit buried. A few settings are scattered across different menus, so the learning curve can be steeper than expected. The default automation rules can also be overly aggressive if you don’t tweak them, like the labels pushing too hard. Nothing deal-breaking, just areas that need polish.

Review Source

LG

Likitesh G.  
COO  
Marketing and Advertising  
Used the software for: I used a free trial

### "A feature-rich HRMS that offers great value for money."

November 21, 2025

5.0

Overall, Zoho People is a robust HRMS that handles our core HR operations effectively. Once you get past the learning curve of the setup, it becomes a very powerful tool for user account management and automating daily HR tasks. It integrates perfectly with the rest of the Zoho ecosystem.

Pros

I appreciate the high level of customization. The ability to create custom forms and workflows allows us to tailor the system exactly to our company's needs. The value for money is also excellent compared to other enterprise HR tools. The leave and attendance tracking features are seamless and work well on the mobile app.

Cons

The initial setup and implementation can be a bit overwhelming because there are so many settings. The user interface (UI) feels slightly outdated in some modules. occasionally, customer support can take a little while to resolve complex technical tickets.

Review Source

IA

Isa A.  
GM  
Information Technology and Services  
Used the software for: I used a free trial

### "Zoho People"

March 19, 2026

5.0

Overall, Zoho People is a reliable and user-friendly HR solution that simplifies day-to-day operations and improves efficiency across the team. Highly recommended.

Pros

From attendance tracking and leave management to employee records, everything is organized in one place and easy to manage. The automation features save us a lot of time, especially with approvals and reporting.

Cons

One small downside is that some features are a bit hidden in the system and require some time to explore and fully understand—but once you get familiar with it, everything becomes much smoother.

Alternatives considered

[Vacation Tracker](https://www.capterra.com/p/189276/Vacation-Tracker/)

Reason for choosing Zoho People

easy to deploy and customize with more integrated features

Review Source

KA

Karl A.  
Operations Manager  
Construction  
Used the software for: I used a free trial

### "Great HRMS"

January 9, 2026

4.0

Overall, my experience with Zoho People has been positive. It has streamlined HR processes, improved record-keeping, and automated routine tasks, saving time and reducing errors. While some advanced features have a learning curve, the platform is reliable, scalable, and a valuable tool for managing HR operations efficiently.

Pros

Zoho People is intuitive and easy to navigate. It centralizes employee records, attendance, leave management, and approvals in one place, which significantly improves efficiency.

Cons

Some features can be a bit overwhelming for new users, and the mobile app occasionally lags when handling complex workflows.

Review Source

MM

Mathew M.  
Summer Talent Intern  
Financial Services  
Used the software for: 6-12 months

### "Saves time and makes HR management effortless"

December 2, 2025

4.0

Pros

Zoho People has saves time and makes hiring process Effortless and you can set automation in onboarding and offboarding. It also reduces errors and makes workflow runs smoothly.

Cons

Zoho people integrates with a variety of other platforms to make sure the tool works clear with existing tools hence no dislike.

Review Source

Chirag S.  
CTO  
Computer Hardware  
Used the software for: Less than 6 months

### "Great product with room forimprovement"

January 7, 2026

4.0

Pros

Good , Value for Money Product, best for emerging startups like us, with integratable features for both product and service verticals

Cons

Initial setup is a bit hectic, integrated help module would be great for smaller teams to setup the software, can get a bit glitchy at times

Review Source

Ananyaa B.  
HR  
Financial Services  
Used the software for: I used a free trial

### "Good Platform"

December 18, 2025

4.0

Pros

It is a feature-rich platform and it is easy to set up. Helpful in managing HR process and helps with some automation.

Cons

Difficult to get assistance from the zoho team. There should be a demo available. Customer support is really bad.

Review Source

PB

Prasad B.  
Web Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Feature rich HR Solutions platform"

March 5, 2025

4.0

Zoho People has a bundle of features, but for new users, the setup process can be a little complicated.

Pros

Zoho People is simple to use and navigate, and it provides more customization options to meet our needs.

Cons

Zoho People do not have advanced payroll systems; also, while setting up initials, we have to take help of customer support

Switched from

[HRMantra](https://www.capterra.com/p/128706/HRMantra/)

Compared to HRMantra, Zoho People is well-known, reasonably priced, and simple to use.

Review Source

JD

Jesse D.  
Co-Founder  
Media Production  
Used the software for: 1-2 years

### "Minimum HR's Workload Experience!!! "

January 16, 2025

5.0

Automatically reduce HR workload and improve efficiency on employee scheduling.

Pros

Dependable price tags and premiums. HR workload automation and reduction. Ease of employees scheduling at milestone.

Cons

Kudos to its vendor, they have implemented all it was purpposede for.

Review Source

Vincenzo P.  
Founder e Director  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Happy to discovered"

January 25, 2026

4.0

Pros

The easier to use and the activities we can handle using the platform. We have created a virtual copy of our office team asset and now handle the team it's become too easy.

Cons

Till now we didn't find any specified issue. Everything seems quickly and easy to be used. Well done for now

Review Source

Keith B.  
President  
Real Estate  
Used the software for: Less than 6 months

### "My thoughts on Zoho"

February 9, 2026

4.0

It was average. I'd like for it to be an easier onboarding process but there's a learning curve. Overall it was smooth once I figured it out.

Pros

I like how we can set up teams across the projects and track the teams work across various projects.

Cons

It was a bit confusing initially. Time logs must roll up to timesheets and then projects vs jobs. We messed up the configuration a couple times.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Quickbooks is very expensive for their products.

Review Source

CB

Carol B.  
Social Care  
Civic & Social Organization  
Used the software for: I used a free trial

### "Has almost everything that we need"

March 8, 2026

4.0

Yes, it has been good in comparison to some of the others we're trialling but we really like it a lot.

Pros

Still in the trial period but good so far! Has almost everything we need for asmall/medium business.

Cons

Some of the features that would make go for it are unavailable in the trial. Still considering though.

Alternatives considered

[TalentHR](https://www.capterra.com/p/10005096/TalentHR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Zoho People

We haven't yet decided, still trialling and hope to extend trial

Review Source

BJ

Bobby J.  
Director  
Outsourcing/Offshoring  
Used the software for: I used a free trial

### "Zoho People, the right software at the right price"

October 29, 2025

4.0

Over all, its a system that fits does what we need at a price that we value. All other providers are far too expensive for what they do.

Pros

Zoho People ius Easy to use with good online example of the work flow on you tune and great online documentation

Cons

Some of the menu navigations can be a bit hard to follow. Some of the menu's have changed and yet the online Videos do not reflect this.

Alternatives considered

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reason for choosing Zoho People

Zoho has the right functionality at the right price.

Review Source

VJ

Vedant J.  
Operations Manager  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "ZOHO review"

December 11, 2025

5.0

The portal is very good. We are planning on migrating our entire HRMS to this tool. The security is also good. And we are in the process of implementing our hr guidelines here.

Pros

The features are quite extensive and you can manage all your HR operations from a single, uniform platform. The user account management is quite easy and you can access all the data from one place

Cons

Facing issues with getting the right documentation or videos to navigate the portal. Other than that everything is good

Review Source

CP

Cedric P.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Setup is difficult, but once done, automations makes everything easy"

October 14, 2025

4.0

Once the consultant was hired, everything was easy. Zoho People could do everything I asked for and then some. If you are a nontechnical founder, you may have some trouble with it. Just outsource and get it done.

Pros

The amount of automations available. Once I hired a consultant to help, they were able to mind map my thoughts and bring them to life in Zoho People.

Cons

The setup of the automations. It was very confusing at first and overwhelming as I had never used Zoho People before. I was able to hire a consultant to help me build out my first automations, but that was an unexpected cost in addition to the monthly platform fee.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Zoho People

Price and automations were the most important things for me to consider

Review Source

RT

Rahul T.  
Founder CEO  
Construction  
Used the software for: I used a free trial

### "Must try for startups"

November 3, 2025

5.0

Pros

Very easy to use. User-friendly app. Managing team, tracking their productivity is very smooth. Overall- Best experience.

Cons

A video should be there to guide a newcomer on how to onboard people, creating holidays, shift timings, and attendance.

Review Source

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