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With BambooHR's workforce management capabilities, you can create custom, self-service HR workflows to be more efficient in your decision-making processes as a company and protect the integrity of your data. Eliminate bottlenecks by streamlining your approval processes, paving the way for your company to grow faster.
Provider
BambooHR
Located In
United States
Foundation
2008
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Webinars, Videos, Documentation
Support
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat
BambooHR brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination you need to sleep soundly.
Content Source: BambooHR
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Reviewers highlight BambooHR's user-friendly interface and robust HR management capabilities, which simplify various HR processes and tasks. They value the platform's reporting and analytics tools, which provide valuable insights for data-driven decision-making. Furthermore, the ability to centralize HR documentation and automate tasks has significantly improved organizational efficiency and reduced administrative overhead.
Users find BambooHR's integration capabilities with payroll and time tracking systems beneficial for enhancing HR efficiency and employee self-service. However, they encounter challenges with payroll integration issues, processing complications, and limited functionality, particularly for international employees. These limitations often require manual workarounds and can complicate the payroll process, detracting from the overall user experience.
Pros
Its been very pleasant, I have been enjoying using BambooHR. Its so wonderful to have it customizable to my preferences, and not only that to navigate easily.
Payroll, Benefits, Time Tracking, Performance Management, etc. I've enjoyed working with their team and appreciate all the help they have provided.
It's quite nice to have a central hub for most of the information I need as an employee of a growing company. It has a nice user interface and all seems pretty intuitive to operate.
I love how easy it is to find my coworkers and see who's on vacation. I love how easy it is to request time off and also locate employee contacts if I need it.
Cons
I think notifications is the missing feature notifications of new Hires. Notifications before Time off.
This happened nearly every year after I have spent almost an hour writing, and then POOF! all of it would be lost.
There have been almost no updates to the UX/UI and the platforms visuals. It's hard to navigate around, unintuitive and overall tiring.
I was ashamed to use this as the face of my company to new hires. The user permissions structure was confusing also.
Most Recent Video User Review for BambooHR
SEE ALL VIDEO REVIEWSBambooHR Review: BambooHR The First & Last Solution For HR Needs.
Kurt K.
"Great HR Software for Small Businesses"
Overall: Overall, this is a great HR application for small businesses. There are a lot of very useful out-of-box features available, and the pricing model doesn't change if you are under a certain number of users so there is room for growth without continuously increasing your costs. Compared to other HR applications we researched, this was the most user-friendly for the best price. If you are looking to automate some of your HR work, I highly recommend implementing BambooHR. It has greatly improved the organization of our HR processes.
Pros: BambooHR is an easy to use and very comprehensive HR software that offers a lot of valuable and high-use out-of-box features. Our initial primary uses of the software were aggregation and consolidation of personnel information, PTO tracking, and general communication of company announcements to the team. As we got further into the product offerings, we also began to heavily utilize the onboarding, offboarding, and recruiting features, all of which were previously done using very manual processes. BambooHR allowed us to discontinue using spreadsheets and other manual forms for very common and basic HR functions, while housing them under one roof. It also provided our employees with a easier way to contribute to their own personnel profiles, and while as request and track PTO.
Cons: To properly utilize BambooHR according to your companies specific HR processes, there is a lot of individual and time-intensive setup involved. The platform is fairly customizable, but only if you are willing to invest significant time into configuring the features. While we expected a significant time investment into setting up the application, we were disappointed to learn that we would not have a dedicated account manager to help us with the setup process. We had to learn everything about the platform on our own through the BambooHR help portal, or by calling the customer service number and waiting for a representative to be available. We also experience a price increase only a few month after signing up for the service. We were also disappointed to learn that the integrations with Google and Slack are very limited, and while some information can be passed between the systems, we needed to customize some of the API calls in order to share more useful information with the team. There are definitely some limitations to their integrations.
"Its a All-In-One HR application"
Overall: Overall, this application is 9/10 for me. It has the very user friendly interface which anyone can use easily without training (Super easy to use). Its Self-Service is a game changer meaning i dont have to email HR for every little thing like updating address or seeing my benefit or vacation. If you are new to the company, Onboarding is very smooth. Also, im grateful for its mobile version which lets me check my performance at anytime and anywhere. I can access my history, upcoming holiday and employee information from this very application.
Pros: Honestly, this app is all in one application that saves a lot of time as a employee while making us feel empowered. Whether it's about setting goals, onboarding o requesting time off, it has everything thus saving a lot of back-and-forth hassle. Instead of asking HR for every single change/update, we can do it ourself through this application. Other features i liked about this app is the performance monitoring and the transparency of my own career history, upcoming holidays and many more.
Cons: There is not much complaint from my side regarding this app but it would have been perfect if it had payroll Built-in instead of add-on service but its still great.
"Unethical pricing practices, poor customer service/poor treatment of loyal longstanding customers"
Pros: They made the administrative side of HR so much easier for us. Easy tracking, automatic reminders, clearly display everything to staff, conduct performance reviews, onboarding and offboarding simplified. All great. Really helped our business get to the next level with staffing. We were so deeply upset when their business practices forced us to find a different product.
Cons: After almost 4 years as a loyal customer, they restructured their subscription packages moving us from top tier to mid tier and moving some of the add-on features we were paying extra for into the top tier. At that point they told us that unless we upgraded with a 75% price increase we would no longer receive upgrades to those features. The point of subscription software is that we are paying for the continual development and upgrades. It is totally not ok to force existing customers to pay monthly for legacy software. I tried to negotiate with them and ask for some kind of compromise, like grandfathering us into top tier only for those features or perhaps a discount on top tier for a period of time. They absolutely refused to work with me, straight up refused to let me talk to a manager, insisted that I had to take the full price increase to retain updates for the features I'd already been using for years. When I told them that was a terrible way to treat a loyal customer and that I would take my business elsewhere they were fine with it. Perhaps because we are a small business, they don't see it worth their time to keep us as a customer. I would warn everyone away from BambooHR as you can't trust the prices they tell you you'll pay. Unreliable, predatory, and awful way to treat loyal customers. From a company that preaches about treating people well from an HR perspective, they sure don't understand how to treat customers.
"Creating Structure with Bamboo HR"
Overall: While we've been using Bamboo HR for nearly two years, we have yet to fully utilize all of their features. I look forward to scaling our Centre with the confidence that Bamboo HR can scale with us.
Pros: The ability to quick implement a robust human resource information system, providing structure and stability to organizations who otherwise may not have the resources to create similar systems on their own.
Cons: Largely, the cost of add-ons and customization for small, non-profit and charitable organizations. However, the per-person cost does help keep things reasonable, we just have difficulty scaling to receive the discounts of larger organizations.
"Awesome Experience!"
Overall: Customer service is amazing and we have overall had a great user experience.
Pros: It made our onboarding seamless and we saw increased applicants because of the ease of the hiring process.
Cons: We have liked everything so far. There are a few reports that would be helpful for us to have, but nothing that is keeping us from a solid operation.