# BambooHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BambooHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/110968/BambooHR --- # BambooHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BambooHR ## What is BambooHR? The BambooHR all-in-one platform gives your growing organization the foundation it needs to build a thriving workplace now and far into the future. It brings together best-in-class solutions, capabilities, and integrations all in one place, with a single source of data. You’ll directly impact the employee experience all while managing important tasks, workflows, and data solutions, functionality, and integrations to build now and into the future. ## What is BambooHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Recruiting](https://www.capterra.com/recruiting-software/) Recognitions Shortlist Overall rating Based on 3,453 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Intuitive and accessible platform Comprehensive HR process automation Payroll integration and flexibility issues High and escalating costs Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Performance Management System / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## BambooHR alternatives Highest Rated [4.9 (4,826)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (5,288)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (3,064)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/110968/BambooHR/alternatives/) ## FAQs about BambooHR Overview ### What problems does BambooHR solve? BambooHR solves scattered employee data, paper-based onboarding, manual PTO tracking, and disconnected hiring workflows by centralizing records, e-signatures, approvals, reports, and self-service in one system. HR teams, office managers, payroll staff, and growing small to midsize companies benefit most from faster onboarding, cleaner records, and better visibility into employee status. Answer based on 2288 reviews Overview ### Which roles and teams benefit most from BambooHR? BambooHR is most used by HR leaders, HR generalists, recruiters, and office or operations managers who need to centralize employee records, onboarding, time-off tracking, and hiring workflows. Executives and business owners use it for workforce visibility, compliance oversight, and reporting, while managers support performance reviews and day-to-day people operations. Answer based on 3338 reviews Overview ### What company size and industries is BambooHR built for? BambooHR is built primarily for small businesses, which make up 71% of reviewers, and is most common in computer software at 12%. It centralizes employee, payroll, time, and benefits data for smaller organizations, with additional adoption among midsize businesses at 22%, plus IT services at 8% and marketing at 5%. Answer based on 3429 reviews Features and Usability ### What are the key features of BambooHR? BambooHR includes core HR features like employee management, employee profiles, document management, and employee self service. Reviewers also highlight differentiators such as onboarding workflows with electronic signature, applicant tracking, time off management and time tracking, plus customizable reporting for headcount, turnover, and payroll-related data. Answer based on 1289 reviews Pricing ### How much does it cost and what fees or limitations are included? BambooHR starts at $10/user/month for Core, with Pro at 17 and Elite at 25 per user monthly, plus a free trial. Reviewers often call it affordable for small businesses, but some say it feels pricey for startups, and add-ons like Payroll, Time Tracking, Benefits Administration, or performance features can raise total costs. Answer based on 302 reviews Integrations ### Which third-party tools and platforms does BambooHR integrate with? BambooHR integrates with Indeed, Slack, Google Calendar, Paychex Flex, Greenhouse, Deputy, TalentLMS, and Okta, and supports over 100 integrations overall. Reviewer mentions center on recruiting, communication, scheduling, payroll, and identity tools, while the catalog also shows links to platforms such as 15Five and Absorb LMS. Answer based on 355 reviews Getting Started and Support ### How easy is it to onboard and train a team on BambooHR? BambooHR is generally easy to onboard and train teams on, with live online sessions, webinars, videos, and documentation available. Reviewers say employees and nontechnical users usually learn it quickly with little training, while admins need more time for setup, permissions, custom workflows, and training tracking, especially during early implementation. Answer based on 236 reviews Getting Started and Support ### What customer support options does BambooHR offer, and how do users rate the experience? BambooHR offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and helpful during setup and troubleshooting, with useful videos and articles. Some report longer chat queues, slower replies during busy periods, and frustration when answers rely too heavily on tutorials. Answer based on 664 reviews Security ### How does BambooHR handle data security and access control? BambooHR uses customizable access levels, multiple administrator roles, field-level permissions, security profiles for documents, SSO options like Google and Azure AD, approval-based profile changes, automatic inactivity logout, and two-step verification. Some reviewers say permissions can be confusing or restrictive, mobile access is limited, and login requirements can feel cumbersome. Answer based on 315 reviews ## Who uses BambooHR? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 442 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 442 reviews Administrative 23% Administrative 23% Customer Services & Support 10% IT & Software Development 9% Engineering 9% Others 49% Top industries Based on 442 reviews Financial Services 26% Non-Profit Organization Management 19% Accounting 19% Construction 18% Other 18% ## Pros and Cons Intuitive and accessible platform 96% positive reviews out of 628 Most reviewers find ease of use valuable, highlighting intuitive navigation, minimal training needs, and simplified HR tasks. Shani S COO, 51 - 200 employees. "It's very intuitive and you can tell that it's designed by people who are passionate about people management." Payroll integration and flexibility issues 42% negative reviews out of 314 Some reviewers describe payroll as lacking seamless integration, requiring manual work, and offering limited automation or customization. Mark H Operations Manager, 11 - 50 employees. "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is." Comprehensive HR process automation 96% positive reviews out of 429 Most reviewers describe HR management as streamlined, centralizing employee data, automating tasks, and improving workflow efficiency. Sathwika M SDET, 51 - 200 employees. "It has significantly streamlined our HR processes and improved efficiency across the team." High and escalating costs 44% negative reviews out of 216 Some reviewers indicate pricing is expensive, with add-on fees, per-employee charges, and limited transparency for smaller businesses. Christian A Manager, 2 - 10 employees. "The only thing holding me back is the lack of transparency in showing the pricing for core vs pro on their website." Modern, clean user experience 95% positive reviews out of 330 Most reviewers report the user interface is visually appealing, logically organized, and easy for teams to adopt quickly. Fabrizio G Architectural Designer, 51 - 200 employees. "The interface is very clean and easy to access all the features and the overall resources management quality through the product is productive and the performance management is very simple." Frequent glitches and slow support 64% negative reviews out of 202 Some reviewers report bugs, inconsistent workflows, occasional crashes, and slow customer support response times, especially outside the US. cole A Technician, 11 - 50 employees. "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Database 4.6 (1,047) 70.49% of 1047 reviewers that rated this feature as important or highly important With this capability, you centralize all employee data, documents, and org charts in one accessible, customizable system. Reviewers appreciate its user-friendly interface, robust search, permission controls, and self-service options, though some want more flexibility in custom fields and archiving. HR Management 4.6 (583) 72.21% of 583 reviewers that rated this feature as important or highly important This aspect helps you manage employee records, onboarding, benefits, and compliance in one place. Reviewers indicate it saves time, supports e-signatures, and is intuitive for both HR and employees, though some mention the training module could be improved and interface changes affect usability. Vacation/Leave Tracking 4.6 (572) 69.76% of 572 reviewers that rated this feature as important or highly important You can easily request, approve, and monitor vacation and leave balances, with real-time visibility for employees and managers. Some reviewers find the calendar and 'who’s out' view valuable, but note occasional confusion with future-dated PTO and limited customization for complex policies. Time Off Management 4.6 (449) 67.26% of 449 reviewers that rated this feature as important or highly important It gives you an automated way to request, approve, and track time off, with visibility for both employees and managers. Users think the process is simple, transparent, and saves time, especially with integrations to Google Workspace and Slack, though some want broader reporting options. Job Posting 4.5 (400) 65.75% of 400 reviewers that rated this feature as important or highly important BambooHR offers streamlined job posting with customizable templates, automated distribution to sites like Indeed, ZipRecruiter, and Glassdoor, and integrated applicant tracking. Reviewers appreciate easy collaboration and tracking, but some wish for more job board integrations, especially with LinkedIn. Payroll Management 4.3 (524) 56.87% of 524 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently BambooHR 158 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A record of all activities within the system, including user access, changes made, etc. Automate recording of time to reduce human error Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Web page to host job postings, show role descriptions or receive applications from potential candidates Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Configure existing workflows to meet your organization's needs Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Determine what amounts employees should contribute towards their benefits from each paycheck Digitally deposit correct payroll amounts into individual employee's bank accounts Set up and manage short and/or long term disability insurance benefits Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Digitally sign online documents Pre-made examples and templates for emails Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks With this capability, you centralize all employee data, documents, and org charts in one accessible, customizable system. Reviewers appreciate its user-friendly interface, robust search, permission controls, and self-service options, though some want more flexibility in custom fields and archiving. Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Public or private sharing of digital files such as documents, audio/video, images, and more Compatible with mobile devices Designed for small businesses Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Set up and manage health insurance benefits for employees Compliant with HIPAA, which sets standards for sensitive patient data protection This aspect helps you manage employee records, onboarding, benefits, and compliance in one place. Reviewers indicate it saves time, supports e-signatures, and is intuitive for both HR and employees, though some mention the training module could be improved and interface changes affect usability. Set up and manage health savings and flexible spending accounts for your employees Document completed by employee to assist with career and personal development to reach short term and long term goals Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Create, share, and manage the distribution of job descriptions/duties Manage and track all job information and associated tasks BambooHR offers streamlined job posting with customizable templates, automated distribution to sites like Indeed, ZipRecruiter, and Glassdoor, and integrated applicant tracking. Reviewers appreciate easy collaboration and tracking, but some wish for more job board integrations, especially with LinkedIn. Request a new hire, explain the need, and determine available budget Predict labor requirements based on past and present data/trends Facilitate training materials that help employees grow and progress in their positions Manage and track employee attendance Set up and manage life insurance benefits for your employees Send messages to multiple recipients at the same time Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple languages Pay employees in multiple states with correct tax deduction amounts in each Different tiers of pricing and billing for different employees and situations Identify, track, and respond to negative feedback Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Provides real-time feedback and assessments on employee performance, skills, and accomplishments Select benefits and provide information needed to participate in a benefit via an online portal Track employee and task times using internet connection Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Manage and record overtime hours for hourly employees Facilitates integration with multiple third-party payroll systems Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Peer/teammate feedback and review on individual's performance Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Create, manage, and track policies and procedures within an organization Measure time to completion or hours worked for projects Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Clock in and out online or with a card Pre-written repository of questions that can be reused within a course or for assessment or interviews Analyze and gain insights into data in real-time Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Search through the software for stored resumes Upload and store resumes Set up and manage retirement benefits for your employees Follow the progression of a task associated with performance reviews Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Track employee skills, competencies, training & qualifications Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Integrate with Talent Managment software to better track learners progress and training sessions Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy It gives you an automated way to request, approve, and track time off, with visibility for both employees and managers. Users think the process is simple, transparent, and saves time, especially with integrations to Google Workspace and Slack, though some want broader reporting options. Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance You can easily request, approve, and monitor vacation and leave balances, with real-time visibility for employees and managers. Some reviewers find the calendar and 'who’s out' view valuable, but note occasional confusion with future-dated PTO and limited customization for complex policies. Utilize third party services to cover unforeseen labor needs Interact with data visualization elements, such as charts and graphs, to drill down into data Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (3,400) 4.4 Based on 3,400 reviews ## Pricing Value for money 4.5 (2533) Free Trial [View pricing plan details](https://www.capterra.com/p/110968/BambooHR/pricing/) Core $10.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Pro $17.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Add-on options for Payroll, Benefits Administration, and Time Tracking Elite $25.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Compensation Management - Custom Dashboards & Analytics - HR Benchmarks - Premium Services - BambooHR Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Value for money 4.5 (2,533) 4.5 Based on 2,533 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2644) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2,644) 4.5 Based on 2,644 reviews ## User reviews Overall rating 4.6 Based on 3,453 reviews Filter by rating 5(2252) 4(1031) 3(136) 2(19) 1(15) Mentioned topic Sorted by most recent KR Kimberly R. Specialist Non-Profit Organization Management ### "Bamboo Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 My overall experience gas been good, never any issues. I also had the Bamboo application on my Iphone. Pros Easy to use never had any issues. I like the fact that you can add a picture. I been with Bamboo since 2023 Cons Never had any issues, Bamboo has photo options, and user friendly. I love the spell correct feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OS Oliver S. Senior staff accountant Accounting ### "Clean and effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 24, 2026 Pros Visually appealing and easy to navigate. I like that with one-on-one performance reviews, you don't see the other person's comments until after you have both submitted your answers. Cons Once when I went back into a PDF that I saved as draft, it doesn't load back up properly at first (I could see the typing boxes but not the other contents of the PDF). However, it loaded up again after a couple of refreshes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sandra M. Owner Food & Beverages ### "Reliable and still user-friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 23, 2026 Pros I appreciate how BambooHR is intuitive to use and always up to date. The payroll functionality keeps upgrading to be convenient for my recent concerns. Cons Now my principal concern is a prompt customer service and the pricing to get access to further functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Marissa H. Collections Financial Services ### "Collections " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 overall, my experience has been exceptional and has been so easy to navigate as this is my first time using bamboo HR Pros It's easy to use, communication is amazing, very much recommend to all companies hesitant on using this platform within their company! Cons So far, I have not had a negative experience and have not come across something I don't like about Bamboo HR. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mary Louise B. Manager, People and Culture Civil Engineering ### "They listen." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2026 Overall, my experience with BambooHR is positive. They keep their users informed and they seek regular feedback on their products. I am excited to see how BambooHR continues to evolve. Pros BambooHR is easy to use from all levels - employee to HR. The interface is clear and simple, but still provides all functions needed to manage employee information. BambooHR listens to their users and regularly makes updates to improve the system. Cons The Job Posting section does have a few limitations - limited sorting/filtering options in the hiring section. However, as mentioned, BambooHR does listen to their users and they have made other improvements to the hiring section in the past. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH kimberly h. artist Arts and Crafts ### "BambooHR is the BEST" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2026 Pros Ease of Use, a great value for your money, the customer support is the best, payroll and small business management is easy with BambooHR. Cons Least is the cost, it's kind of high for a small business not unlike my small business. I paint art alot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kelly L. Product Owner Retail ### "Credit from a PM/PO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 22, 2026 Overall, I like the tool. It covers most of the features and functionality I need, and I haven't encountered any issues or errors so far, which is great. One area for improvement would be the availability of training materials and documentation. Having more onboarding resources, guides, or tutorials would make it easier to learn the platform and take full advantage of its features. Pros Easy to use with an intuitive, user-friendly interface. It covers most of the features a small business needs, including recruitment and hiring processes. It is also a cost-effective solution, making it a great fit for smaller businesses. Cons I couldn't find any publicly available user manuals or onboarding materials. I would love the opportunity to learn more about the tool and explore its features before making a commitment, but it doesn't seem like there is a way to do that currently. It would be helpful if prospective users had access to documentation, tutorials, or a demo environment to better evaluate the platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Shelbie C. Construction Specialist Construction ### "Construction Specialist Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Positive experience overall. Again, it's very easy to use with submitting time off requests, reviewing company holidays and celebrations. Pros Very easy to use especially submitting time off requests and reviewing all the information I need for my role. Cons Having to use google authenticator for every log in. I also have trouble logging in using my phone rather than using the web. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IR Irma R. VIS Disaster Inspector Real Estate ### "Great HR Platform for Small Business Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 21, 2026 Overall Experience: BambooHR helped us organize HR processes, improve communication, and manage employee information more efficiently. Pros BambooHR is easy to use, simplifies employee management, and streamlines job posting and onboarding processes. The platform offers good value for money and responsive customer support. Cons Certain integrations require additional setup, and some features may be limited for larger organizations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Web Developer Marketing and Advertising ### "BambooHR review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 20, 2026 Pros A great tool for hr departments to handle employee data and hiring process management. It also organises the documents very well. Cons It needs to add more features like AI assistants to track documents and hiring processes faster and more efficiently to increase productivity. Switched from [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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