--- title: "BambooHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BambooHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/110968/BambooHR/" page_type: "product" language: "en" --- # BambooHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BambooHR ## What is BambooHR? The BambooHR all-in-one platform gives your growing organization the foundation it needs to build a thriving workplace now and far into the future. It brings together best-in-class solutions, capabilities, and integrations in one place, with a single source of data, so you can directly impact the employee experience while managing the tasks, workflows, and reporting that keep HR running. When the hardest part isn't doing the work but deciding what's right, HR Consulting gives you a consultant who knows HR strategy and knows your BambooHR setup. You get guidance on the decision and help getting it built into your account, from the same partner. ## What is BambooHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Recruiting](https://www.capterra.com/recruiting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 3,629 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Intuitive and accessible platform Comprehensive HR process automation Limited payroll integration options High and variable pricing Starting price $10 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Performance Management System / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BambooHR?[Manage this product listing](https://www.g2.com/products/bamboohr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BambooHR 4.6 (3,629) VS. [4.6 (5,316)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $10 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3,591) Ease Of Use 4.7 (1,933) Value For Money 4.5 (2,696) Value For Money 4.5 (1,589) Customer Service 4.5 (2,810) Customer Service 4.6 (1,662) ## BambooHR alternatives [4.9 (4,314)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1,934)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86714/WebPay/) Highest Rated [Rippling](https://www.capterra.com/p/172127/Rippling/) [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172127/Rippling/) [Paycom](https://www.capterra.com/p/130949/Paycom/) [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130949/Paycom/) [View all alternatives](https://www.capterra.com/p/110968/BambooHR/alternatives/) ## FAQs about BambooHR Overview ### What problems does BambooHR solve? BambooHR solves scattered employee records, paper-based onboarding, inaccurate PTO tracking, and manual HR follow-ups by centralizing employee data, automating hiring and onboarding tasks, and giving staff self-service access to time-off, documents, and benefits. HR teams, managers, payroll staff, and small to mid-sized businesses benefit most from the resulting visibility and efficiency. Answer based on 2376 reviews Overview ### Which roles and teams benefit most from BambooHR? BambooHR is most used by HR managers, HR directors, generalists, and recruiters who need centralized employee records, onboarding, time-off tracking, and hiring workflows. Operations leaders, office managers, and executives such as CEOs, COOs, owners, and presidents rely on it for workforce visibility, policy consistency, reporting, and smoother day-to-day people administration. Answer based on 3463 reviews Overview ### What company size and industries is BambooHR built for? BambooHR is built primarily for small businesses, which make up 71% of reviewers, with computer software leading at 12%. It centralizes employee, payroll, time, and benefits data for smaller teams, while also serving midsize businesses at 22% and enterprises at 7%, especially in IT services and construction. Answer based on 3554 reviews Features and Usability ### What are the key features of BambooHR? BambooHR includes core HR features like employee management, employee records, time off management, and employee self service, plus differentiators such as onboarding workflows with electronic signature, applicant tracking, payroll, and customizable reporting. Reviewers also frequently mention the employee directory, org chart, and role-based permissions for information access. Answer based on 1304 reviews Pricing ### How much does it cost and what fees or limitations are included? BambooHR starts at $10/user/month for Core, with Pro at 17 and Elite at 25 per user monthly, plus a free trial. Reviewers often call it affordable for small businesses and good value, but some say add-ons like payroll, time tracking, or performance tools can raise total costs. Answer based on 316 reviews Integrations ### Which third-party tools and platforms does BambooHR integrate with? BambooHR integrates with over 100 third-party tools, including Indeed, Slack, Google Calendar, Paylocity, Paychex Flex, Greenhouse, Deputy, and Okta. Reviewer mentions point most often to recruiting, communication, scheduling, payroll, and identity management connections, with additional catalog integrations covering performance, recognition, and learning platforms. Answer based on 361 reviews Getting Started and Support ### How easy is it to onboard and train a team on BambooHR? BambooHR is generally quick to onboard, with live online sessions, webinars, videos, and documentation that help teams learn fast. Employees and nontechnical managers usually get comfortable quickly, while admins often need more time for setup, permissions, reporting, and custom workflows. Reviewers also note strong support during implementation and follow-up questions. Answer based on 250 reviews Getting Started and Support ### What customer support options does BambooHR offer, and how do users rate the experience? BambooHR offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as prompt, knowledgeable, and helpful during setup and day-to-day questions. Some report longer chat queues, slower replies during busy periods, reliance on tutorials for complex issues, and frustration over not having a dedicated contact. Answer based on 703 reviews Security ### How does BambooHR handle data security and access control? BambooHR uses customizable access levels, multiple administrator roles, field-level permissions, security profiles for documents, SSO with Google and Azure AD, automatic inactivity logout, security checks, paycheck masking, and two-step verification. Some reviewers say permissions can be confusing or rigid, mobile admin access is limited, and repeated authentication or login requirements can be frustrating. Answer based on 337 reviews ## Who uses BambooHR? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 96% positive reviews out of 703 Most users describe ease of use as a key benefit, highlighting intuitive navigation and minimal training requirements. Kiara C. Customer Support Specialist, 10,001+ employees. "Everything is laid out clearly and the user experience feels very intuitive, even when using features for the first time." Limited payroll integration options 41% negative reviews out of 319 Some users report payroll lacks seamless integration, requiring manual data entry and complicating processes for diverse needs. Mark H. Operations Manager, 11 - 50 employees. "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is." Comprehensive HR process automation 96% positive reviews out of 445 Most users report HR management centralizes employee data, automates tasks, and streamlines workflows for efficiency. amit S. Team Lead, 501 - 1,000 employees. "It is great for managing employee data and on-boarding, making HR tasks much simpler and more efficient." High and variable pricing 44% negative reviews out of 223 Some users comment pricing is costly, lacks transparency, and extra features or users significantly increase expenses. Geeta T. Director Human Resources, 11 - 50 employees. "Very expensive product, very similar to other HR Management Systems, doesn't offer anything unique" Clean and organized interface 95% positive reviews out of 380 Most reviewers indicate the user interface is visually appealing, logically structured, and easy for all employees to adopt. Marie Ann S. Senior network development, 11 - 50 employees. "The interface is clean, simple, and user-friendly, allowing new users to get started quickly without extensive training." Frequent glitches and slow support 64% negative reviews out of 208 Some reviewers describe experiencing occasional system glitches, inconsistent workflows, and delayed customer support responses. cole A. Technician, 11 - 50 employees. "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) BambooHR supports all three features that reviewers rate most highly: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses manage pay processes accurately, organize core HR tasks in one place, and maintain complete employee records, giving teams the tools to handle daily operations more efficiently and make informed workforce decisions. Payroll Management 4.3 (552) 58.70% of 552 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.6 (634) 73.82% of 634 reviewers that rated this feature as important or highly important This aspect helps you manage employee data, onboarding, benefits, and performance from a single platform. Reviewers appreciate the user-friendly interface, automation, e-signature collection, and self-service, but some mention the training module could be improved. Employee Database 4.6 (1,143) 72.27% of 1143 reviewers that rated this feature as important or highly important BambooHR offers a centralized, customizable employee database that streamlines storing, accessing, and updating staff information. Reviewers appreciate the intuitive interface, robust reporting, self-service options, and organizational charts, though some want more flexibility in custom fields and archiving. Mobile Access 4.6 (198) 73.74% of 198 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Time & Attendance 4.3 (209) 55.50% of 209 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Vacation/Leave Tracking 4.6 (600) 71.00% of 600 reviewers that rated this feature as important or highly important It gives you real-time visibility into leave balances, requests, and approvals. Reviewers appreciate the transparency, calendar view, and ease of use for both employees and managers, though some note occasional confusion with future PTO calculations and syncing with payroll. BambooHR 190 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Ad hoc Reporting: Generate one-off reports that meet information requirements - Agent Governance: Helps routing complex or critical decisions to humans, keeping oversight central to operations - AI Job Description: Users can generate job descriptions with generative AI. - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attrition and Engagement Prediction: Supports analysis sentiment and behavior data to signal disengagement or flight risk. - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Time Capture: Automate recording of time to reduce human error - Autonomous Task Execution: Completes tasks independently without constant human intervention - Autonomous Task Execution: Helps perform end-to-end HR tasks like onboarding, leave approvals, or resume screening with minimal guidance. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Search: Searches for qualified candidates by integrating with career sites. - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Sourcing Metrics: Reports where applicants are finding job listings. - Candidate Tracking: Record interactions, notes, and developments with candidates - Candidate-Facing Statuses: Enables candidates to view their position in the process. - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses - Conversational Assistants: Helps to engage employees through natural-language dialog to answer HR questions and guide workflows. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Templates: Pre-made examples and templates for emails - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: BambooHR offers a centralized, customizable employee database that streamlines storing, accessing, and updating staff information. Reviewers appreciate the intuitive interface, robust reporting, self-service options, and organizational charts, though some want more flexibility in custom fields and archiving. - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Escalation Management: Define a process for transferring calls/tickets to management - Event Calendar: A list of events with their respective dates - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Mobile: Compatible with mobile devices - For Small Businesses: Designed for small businesses - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Health Insurance Administration: Set up and manage health insurance benefits for employees - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Automation: Autonomously perform or assist with HR tasks across the employee lifecycle - HR Management: This aspect helps you manage employee data, onboarding, benefits, and performance from a single platform. Reviewers appreciate the user-friendly interface, automation, e-signature collection, and self-service, but some mention the training module could be improved. - HR System Integration: Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Human‑in‑the‑Loop Governance: Helps routing complex or critical decisions to humans, keeping oversight central to operations. - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: BambooHR enables you to post jobs across multiple boards like Indeed, ZipRecruiter, and Glassdoor with one click. Users think it streamlines candidate tracking, collaboration, and communication, though some mention limited integration with LinkedIn and global job boards. - Job Requisition: Request a new hire, explain the need, and determine available budget - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Negative Feedback Management: Identify, track, and respond to negative feedback - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Online Time Tracking: Track employee and task times using internet connection - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Integration: Facilitates integration with multiple third-party payroll systems - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Proactive Nudges & Conversation Support: Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders. - Proactive Tasking: Provide proactive or multi-step task support, not only reactive conversational responses - Project Time Tracking: Measure time to completion or hours worked for projects - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Punch card: Clock in and out online or with a card - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Retirement Plan Management: Set up and manage retirement benefits for your employees - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Database: A collection of records that can be retrieved based on specific queries - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Tracking: Track employee skills, competencies, training & qualifications - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - System Integration & Data Access: Helps fetch data from HRIS, ATS, payroll, ERP, and external sources to inform agent actions. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Team Management: Organizing a group of people to accomplish a task - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: With this capability, you can easily request, approve, and track time off in one place. Reviewers indicate it simplifies PTO management, offers clear balances, integrates with Google Workspace and Slack, and reduces manual work, though some wish for more schedule capabilities and broader integrations. - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: It gives you real-time visibility into leave balances, requests, and approvals. Reviewers appreciate the transparency, calendar view, and ease of use for both employees and managers, though some note occasional confusion with future PTO calculations and syncing with payroll. - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Building: Enables the building of custom recruiting workflows. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (3,576) 4.4 Based on 3,576 reviews ## Pricing Value for money 4.5 (2696) Free Trial [View pricing plan details](https://www.capterra.com/p/110968/BambooHR/pricing/) Core $10.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Pro $17.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Add-on options for Payroll, Benefits Administration, and Time Tracking Elite $25.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Compensation Management - Custom Dashboards & Analytics - HR Benchmarks - Premium Services - BambooHR Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Value for money 4.5 (2,696) 4.5 Based on 2,696 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Docusign](https://www.capterra.com/p/121506/Docusign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2810) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2,810) 4.5 Based on 2,810 reviews ## User reviews Overall rating 4.6 Based on 3,629 reviews Filter by rating 5(2386) 4(1068) 3(140) 2(19) 1(16) Mentioned topic Sorted by most recent LC Lisa C. Sr. Vice President Computer Software ### "Best Platform Experience Ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2026 My overall experience with BambooHR has been amazing! I tell everyone how much I love the platform. I receive several requests every day inviting me to demo other HR platforms, and my response is always the same: delete, delete, delete! 😊 I’m extremely happy with BambooHR and have no interest in looking at other platforms. Pros What I like most about BambooHR is that our employees LOVE it for both their HR and payroll needs. As the HR/Payroll Administrator, I also appreciate how easy and intuitive the platform is to navigate. It makes finding the information I need quick and straightforward, which saves me a tremendous amount of time. Cons I am happy to report I have yet to experience any "Cons". I know that must seem odd, and I wouldn't hesitate to say if I had a con to report. Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) It was terrible. At the time I switched to BambooHR, their system was not user friendly. All of our staff hated it! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sophia C. HR MANAGER Consumer Goods ### "BAMBOO HR IN ACTION" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 28, 2026 Excellent! I have my reports ready for my management meetings, with stats, history and factual data. Pros It is user friendly. The chat is very efficient and the ease of accessing information makes it easy to use. Cons Waiting for a live agent Bot cannot answer unique questions if asks, always have to divert to a live agent Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RW Ronda W. General Manager Hospitality ### "Great HRIS for a small company - user friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 28, 2026 This was the first HRIS system our company implemented and it was a great choice. It's user friendly, wasn't intimidating for managers or employees, and has provided us with everything we need. We switched to BambooHR payroll this year and are already seeing the benefits. Pros Implementing BambooHR for our "HR department of one" was a game changer. It allowed me to provide consistency in so many areas including onboarding, employee files, and job posting. The time savings was incredible. Cons I think the performance review section could be a little more user friendly. We want to encourage managers to do reviews ahead of time; therefore, we want to remind them prior to the anniversary date. The system doesn't remind managers and start the 30 days clock until the day of their anniversary. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reasons for choosing BambooHR Price, ease of use. I had used Workday at another place of employment so was familiar with it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DG Daisy G. Disclosure Specialist Real Estate ### "Easy, Convenient, and User-Friendly HR Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 28, 2026 My overall experience with BambooHR has been very positive. It makes HR-related tasks more convenient, keeps important information organized, and provides a smooth and efficient employee experience. Pros I like how user-friendly and organized BambooHR is. It makes it easy to access employee information, submit time-off requests, complete HR tasks, and stay updated on important company information. Cons There isn’t much that I dislike about BambooHR. Some features may take a little time to get familiar with, but overall, the platform is straightforward and easy to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HM Helen M. HR Manager Construction ### "Would recommend if you want a system that is easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 28, 2026 Positive, have never had an issue. I was concerned about being over charged one time and they corrected it. Honest company. Pros Whenever I have had an issue their support, mainly the virtual chat, has been amazing. Very quick, which is always nice. Cons I wish there was more customization, like people reporting to multiple managers, more compensation tiers, training automatically updating when a new one is added... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC michelle C. Director of HR Law Practice ### "BEST DECISION TO SWITCH TO BAMBOO HR PAYROLL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 28, 2026 fabulous, almost seamless. VERY HAPPY. Was literally best payroll decision (our firm has used them ALL, this one was the winner hands down! Pros EASE OF USE! great for a small business with quirky payroll. SOOO HAPPY! very user friendly and lots of ways to stay in the loop without almost any effort at all! Cons Lack of general handholding which is hard to find anyway these days. It sometimes takes a little more hunting down to find how to do something but always able to locate it Switched from [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) Asure was literally making mistakes in our payroll - always having reporting issues and fines in many states. They were quite rigid when posting payroll if you needed to correct something or add a special additional payroll Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) [SurePoint Practice Pro](https://www.capterra.com/p/200358/SurePoint-Practice-Pro/) Reasons for choosing BambooHR ease of integration and use and general high references that were given Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SU Sukriti U. HR Generalist Health, Wellness and Fitness ### "Amazing HRIS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 28, 2026 Amazing product with most HRIS needs solved in one go! Love the interface for hiring, onboarding, candidate and pipeline management especially! Pros Interface, automated candidate update emails, and the ability to customize based on the specific needs of the business and company. I do also love that the Customer Support team is very responsive and usually takes care of most complex queries in a very time sensitive manner! Cons Updates to the system that are not needed, and they also feel so sudden. I hate that the task bar moved to the bottom left, including the setting icon. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CP Christine P. Controller Accounting ### "Buy it, you won't be upset!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2026 Wonderful! The options, the navigation, the response time from the support center, the reminders, and consistency:) Pros Bamboo is easy to use, partners with many third parties for integration, super fast support center, and many webinars for consistent learning. Cons NA, I have not had a bad experience with this tool and have recommended it to many agency partners who have transitioned. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BF Bethany F. HR Specialist Government Administration ### "Time Saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2026 We are very happy we chose BambooHR. Their customer support is fabulous and quick to respond. If they can't find the answer I am looking for, the research it and get back to me. BambooHR makes us feel important and that we are more than just a customer number. Pros BambooHR's interface is very easy to use. Because it is so easy to use, it makes managing HR functions easier and less time consuming. Cons Wish we could send emails to employees right in BambooHR and have the email record saved to the employee profile there. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) Reasons for choosing BambooHR Very easy user interface. Better value for the money. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lori B. Firm Administrator Accounting ### "Great value with many added benefits! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2026 The value for the money and ease of small business management has been outstanding. Also, the job posting has been a major plus. Overall, I have had an excellent experience over the last 9 years. Pros I like the ease of use and especially the PTO tracking/approval system. Compared to the system I attempted to use within our outsourced payroll portal, BambooHR makes tracking PTO a breeze! Cons I would like to see more availablity of online chat when I have a question or need customer support. Overall, Support availability has been quick and efficient. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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