# Page 22 | BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is BambooHR the right Human Resources solution for you? Explore 3108 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110968/BambooHR/reviews

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BambooHR

4.6 (3108)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 22 - Reviews of BambooHR

## Showing most helpful reviews

Showing 526-550 of 3108 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RC

Raima C.  
Human Resources  
Government Administration  
Used the software for: 2+ years

### "2022 Review"

February 10, 2022

4.0

It has been great!

Pros

User friendly, electronic signature, and so much more.

Cons

\-Enable scanning directly into BambooHR -I would consider using time management if it would feed directly into Pelorus

Reason for choosing BambooHR

Cost effective, Utah based, User friendly

Review Source

VR

Verified Reviewer  
HR Director  
Construction  
Used the software for: 2+ years

### "Easy as 1, 2, 3"

November 15, 2022

5.0

Less paperwork, less staffing time to process recruiting, interviewing, hiring, onboarding.

Pros

Personnel files and folders are all in one place...from the point of hire, to goals, to promotions.

Cons

The cost of the software seems to be on the high end...particularly, if you take on a few of the modules.

Review Source

LY

Laurie Y.  
Human Resources  
Automotive  
Used the software for: 6-12 months

### "I would recommend this software."

December 1, 2022

3.0

For the most part I have been very satisfied with the software. The customer service is outstanding and I love the hold music and the overall tone of the company. This is a growing company that makes improvements all the time based on suggestions from users. The implementation process was easy as well.

Pros

This software is easy to use and the customer service is outstanding.

Cons

You cannot generate individual employee reports such as timesheets or payroll record without exporting to another program and then deleting what you do not need.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[Ripley](https://www.capterra.com/p/198458/Ripley/)

Reason for choosing BambooHR

I sales associated contacted me almost immediately after my inquiry (I waited a week for another). The company is based in the USA. It seemed more user friendly than other software, the price was good, and there was no contract.

Review Source

SB

Susan B.  
CFO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Managing Growth in the work place"

May 23, 2022

5.0

Excellent. Easy to use and has cut way back on paperwork and copies we had to make. We literally have gone from 40 employees to 78 and this process has really helped us.

Pros

We love the onboarding. It is clear and precise and those responsible for various steps can see and participate in the process. All the paperwork can be completed for onboarding on line. Fantastic and it is saved in the right files. Also like that our annual renewal paperwork we required from all staff is streamlined and staff can sign off on it on line. Reviews and increases are easy to do now. And lastly, we get the right information to the right departments in a timely manner!

Cons

Bamboo is very easy to work with as far as being innovative and creating processes as we can. It would be great if we could add links to forms.

Reason for choosing BambooHR

Efficiency, ease and high recommendations. Cost was very reasonable for our organization and it provided all that we needed to succeed.

Review Source

HD

Heather D.  
HR & Safety Compliance Manager  
Veterinary  
Used the software for: 2+ years

### "Bamboo is EXTREMELY user friendly!"

May 26, 2022

5.0

Excellent. It has been easy for employees to navigate, the ability to talk to a live person "chat with us now" function is great for getting things done or getting answers quickly. Bamboo is also cntantly updating the platform - the 30/30 videos are very helpful to stay up to date on improvements.

Pros

It is easy to use, looks great and easily customizable.

Cons

Some features like having a "search" function for company announcements or the ability to set up email alerts for changes. For example I would like to receive an email when there is an addition or change to the "notes" tab.

Reason for choosing BambooHR

It worked best for our company and employees - the simplicity for employees not experienced with technology is an asset.

Review Source

AL

Angie L.  
Talent Manager  
Construction  
Used the software for: 1-2 years

### "Construction Company Review of BambooHR"

December 9, 2022

5.0

I have loved BambooHR from day one. Implementation was easy and almost pain-free, but our implementation team did a great job. This program makes my life and our associates lives easier.

Pros

All features we use on BambooHR have made my life easier. Applicant Tracking, PTO Tracking, Onboarding, Goal Setting, etc. I could not handle the volume of work needed for this position without BambooHR.

Cons

The only downfall for us being a construction company is that BambooHR does integrate or "talk to" the accounting software we use. Payroll is done in house and job costed in house which makes things more complicated than other industries.

Reason for choosing BambooHR

Pricing, implementation lead time, customization

Review Source

Angelina C.  
Technical recruiter  
Computer Software  
Used the software for: 2+ years

### "Efficient HR management and recruiting solution"

April 25, 2023

4.0

A great solution with a good UI which helps streamline HR and recruiting tasks. There are plenty of integrations and options for employee self service. The customer support is also very helpful. You cannot go wrong with this.

Pros

It has a very user friendly interface which is easy to navigate. It's also easy to onboard new employees. The integration with linkedin is seamless and easy to use. HR reporting is great too, making it easy to track the performance of employees.

Cons

The pricing options could be better compared to other ATS solutions. It also doesn't have a built in LMS system for which companies need to invest in another resource.

Switched from

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Company's decision to migrate

Review Source

MM

Maryanne M.  
Corporate Services Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love Bamboo!"

February 11, 2022

5.0

Staff really like Bamboo as it makes booking time off much easier, also signing documents and accessing their information. The Bamboo Support Team are amazing - whenever I have needed to contact them, they have responded swiftly and are always great to deal with, even if the issue is that I am being a bit of an idiot!!

Pros

Just being able to organise all employee information and documents in one, safe, place is great, as well as easy time off booking and tracking. The recruitment side of things is so easy with Bamboo - again, it keeps everything together in one place, including correspondence with candidates, and the application, offer, and onboarding processes are easy to set up and save an enormous amount of time. Signature templates - we really love these! Being able to send out documents and get proper electronic signatures on them is a huge benefit for us.

Cons

We would love to be able to use the Payroll function, but we are UK-based, and it only works in the US. It is very American in language, and it would be good to be able to change some of that, e.g. use CV instead of Resume. Small things, and certainly not game changers in terms of us using Bamboo.

Reason for choosing BambooHR

We were initially going to go with People HR, as it is significantly cheaper than Bamboo. But, in the initial set-up discussions we realised we would not be able to configure it in the way that would work best for us, and we would be able to do that with Bamboo, so we went back to Bamboo.

Review Source

CH

Colleen H.  
Director/Partner  
Public Relations and Communications  
Used the software for: 2+ years

### "User Friendly Software"

December 27, 2021

5.0

Pros

As a business partner who is not a HR professional, this software helps to keep me on track and ensures all information/documents our company needs to gather on team members to remain in compliance is completed. Employment history is also useful and knowing the information on past employees is stored safely in BambooHR is very helpful as I am confident this information is not going to be lost or damaged if there is a computer crash, etc. The software is very user friendly and also provides an opportunity to onboard new employees with their help! Self-service is the wave of the future and also helps the new team member become familiar with the software before they even begin working for our company. This has been very useful and I have received multiple compliments on our on-boarding process through the use of BambooHR. It's also a nice touch to introduce new employees electronically before they have met. Goal tracking has been useful in many ways. It keeps the managers engaged with their direct reports and also allows senior management to keep an eye on what is happening as far as education and growth. It helps us keep a birds-eye view on performance and growth on a continuous basis. If a team member is falling behind it's a useful tool to have in our arsenal to show them where they are falling behind and why there are concerns regarding their growth and performance. Bottom line, It helps get to the bottom of issues before they become major problems.

Cons

To be honest I haven't come across any components of the software that I do not care for.

Review Source

MP

Molly P.  
HR Director  
Information Technology and Services  
Used the software for: 2+ years

### "Bamboo Makes My Life Easier"

February 10, 2022

5.0

I like working with Bamboo, the customer service team is very responsive.

Pros

The ease of use for employees is great. I love the ability to send out an email to all. Having the supervisors have the ability to review items for their teams has become increasingly important as we grow.

Cons

The interface between payroll and bamboohr can be cumbersome. I like the improvements made in the last year, and look forward to more changes in the future.

Reason for choosing BambooHR

Ease of use, price

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

so many things,

Review Source

VL

Verónica L.  
People Associate  
Food & Beverages  
Used the software for: 1-2 years

### "A quite complete HRIS"

December 4, 2022

4.0

Great! And it's so important to see improvements for the feedback we provide.

Pros

The support is quick when replying to requests. Overall I love using BambooHR.

Cons

1\. The pre-existing reports are not 100% trustable. For example: if you book vacations and they're not approved yet, they won't count as used vacations, and it already caused constraints when exporting info for payroll purposes. A few days after the payroll was completed, the manager approved vacations and it didn't count for payroll. 2. The applicant tracking system could have a stronger tagging functionality, to make it easier to categorize candidates and find them when recruiting.

Reason for choosing BambooHR

It wasn't me choosing.

Review Source

DC

Deirdre C.  
Group HR  
Textiles  
Used the software for: 2+ years

### "Intuitive system, easy to adapt"

February 16, 2022

5.0

Excellent. Would highly recommend.

Pros

So easy to use, and easy to program from the back end. Has saved us so much time - where we used to spend days trying to gather data, and file hardcopies of documents - now we have everything readily available at the click of a switch.

Cons

We have so many divisions - filtering down to the one you want doesn't take long but I would have organised our divisions better during set up!

Alternatives considered

[OrangeHRM](https://www.capterra.com/p/49068/OrangeHRM/)

Reason for choosing BambooHR

Easier to use, on the cloud, GDPR compliant, no flat fee, no upgrade fees. Just a simple $ per head cost.

Review Source

GS

Gretchen S.  
HR Manager  
Computer Software  
Used the software for: 1-2 years

### "Solid HR basics for smaller businesses"

March 28, 2023

4.0

If my company were all US-based and limited to 100 employees, we could be very happy with Bamboo for a long time. However, I would need to strategize how to get folks engaged. Many of our employees have Bamboo for time off requests, but they have trouble taking advantage of some of the other features available in Bamboo.

Pros

Bamboo is a great value for basic HR needs. The pricing is what makes it really competitive, and it's the reason my company has used it for such a long time.

Cons

As my company has grown, we've really felt the lack of certain features you'll find in bigger/badder software meant for midsize and enterprise clients. The inability to customize and get as granular as we need for our global workforce started to pinch at a certain point.

Review Source

JA

Judy A.  
Office Manageer  
Construction  
Used the software for: 2+ years

### "Our BambooHR Experience"

February 10, 2022

5.0

We have not had any issues with BambooHR. They do require email contact for issues but are always very quick to respond and help resolve the issue(s).

Pros

It had what we needed for time tracking. It is also very user friendly.

Cons

Limits on some reporting options, but overall a great product.

Review Source

Jamie S.  
Human Resources Consultant  
Sports  
Used the software for: 2+ years

### "Applicant Tracking System: BambooHR"

May 31, 2022

5.0

Automating hiring and onboarding processes.

Pros

Managing employee data has been streamlined on BambooHR. Hiring and onboarding capabilities are among the capabilities that I like on this tool.

Cons

It has been easy to find the right talent through BambooHR.

Review Source

KP

Kristen P.  
Delight Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "BambooHR has Changed the Way HR Supports Our Management Teams "

November 4, 2022

5.0

BambooHR has provided us with the support to easily work in hybrid and remote environments. Plus, communication between management, employees, and HR has never been more streamlined! Before BambooHR, we communicated primarily through email throughout the company. Our HR office was stacked with file storage to organize employee files, and information required us to be on-site in the HR office to access. Announcements were often posted in our break room and through email.

Pros

From a manager's standpoint, it's incredibly easy to navigate around BambooHR to find annual review documents, approve OOO/PTO requests, and access timecards. The software has also provided a way to quickly see who is out of the office at any given moment, access our other HR resources, implement a digital company directory, and sign off on HR forms. I no longer need to search emails for PTO request approvals or other communications—I simply access my BambooHR inbox from my laptop or even on my mobile device while I travel. In addition, BambooHR has also allowed us to create a branded portal with our own brand colors and logo, which is quite a nice touch. BambooHR's mobile app makes it simple to find incoming out of office requests, company links, a directory, and file access. I can also submit requests and access my own information pretty quickly.

Cons

There is facial recognition available the app, but it's a toggle that needs to be activated within Settings once you log in. There isn't a pop-up when logging in that offers you this option, which makes logging into the mobile app a little clunky upon first use. In both the mobile device and the browser app, a calendar view provides a summary of who is out of office each date. However, there is not a filter option to isolate this view to your direct reports. This makes it difficult to quickly approve time-off requests if you are unable to quick reference a calendar for when team members will be out of office.

Review Source

KP

Kim P.  
Founder  
Human Resources  
Used the software for: 2+ years

### "I Love BambooHR"

October 9, 2023

5.0

Excellent!

Pros

I can't say enough good things about BambooHR. I am an HR Consultant so I work with a lot of my client's HRIS systems and this one is, hands down, the best. It is so easy to use and has everything you will ever need. It is the one software program I recommend to all my clients now. I happened upon it because one of my current clients was already using it and I was sold from that point forward. When I see people list cons on there, I wonder if they are really using it to the full capacity or just not sure how to best utilize it. I have yet to have any issues and I've been using it for at least 5 years now.

Cons

The only con I see is when BambooHR does the implementation as it just takes too long. I can do it in a week or less so I usually offer my clients this service when they work with me.

Review Source

MF

Mikayla F.  
Executive Director of Human Resources  
Education Management  
Used the software for: 2+ years

### "I Love BambooHR "

December 6, 2022

5.0

Overall, I love BambooHR and would recommend it to any small to medium-sized company that is looking for a simple solution to connecting and managing their workforce.

Pros

The best thing about BambooHR is how user-friendly it is for all of our employees. The interface is so efficient which limits the amount of time we spend training new employees on the software. I also love the level of support we receive from BambooHR when we need it. Their customer service is top-tier!

Cons

Although we have seen Bamboo grow and adapt in many ways over the years, there are still features that we'd love to see come to life. I appreciate the ability to suggest new product developments, but I sometimes feel limited when it comes to exit interviews and report customization.

Alternatives considered

[PowerSchool](https://www.capterra.com/p/175664/PowerSchool/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Review Source

ML

Marlene L.  
Human Resources Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Impressive HR Tool"

September 13, 2023

5.0

It has been wonderful. The support team is knowledgeable and offers ideas to streamline HR processes.

Pros

It's easy to use and has the ability to organize and streamline HR processes in one great program!

Cons

More robust Hiring Module - allow open positions to be converted to internal offers.

Reason for choosing BambooHR

Our CTO highly recommended the product.

Review Source

Alex D.  
UI Designer  
Computer Software  
Used the software for: 6-12 months

### "BambooHR Review."

November 13, 2023

4.0

Pros

As a user, the first thing I notice in the software is the interface. I appreciate the straightforward UX of the program. I like that I can easily use the time tracking system for my vacation or sick days. Likewise, I always know the company structure, and at the right moment, I can find the contacts of the colleague I need.

Cons

Outdated UI design, but it isn't scary at all. Some users may find certain aspects of the software less customizable than they'd prefer, especially in terms of report customization or specific HR workflows.

Review Source

KK

Kelly K.  
Office Manager  
Human Resources  
Used the software for: 2+ years

### "Every small business needs BambooHR on their side"

December 22, 2021

5.0

Pros

Highly customizable HRIS that is easy to you and deploy out to your team. A super fun onboarding process that keeps each employee engaged at all levels in your organization.

Cons

I dont have any cons that come to mind. I am not sure how this would be made any easier but fine tuning the benefits administration can be a learning curve.

Reason for choosing BambooHR

I have onboarded 5 different small businesses to BambooHR since I discovered them in 2015. I am not employed by them, nor is this a paid review. I promote their product because they are truly committed to customer satisfaction and they are always bringing on new features to support their client's needs and create a better product. They get my highest recommendation for organizations of all sizes. An organization that is willing to go the extra mile and has its client's best interest at heart.

Review Source

TP

Tracie P.  
Finance & HR Coordinator  
Libraries  
Used the software for: 2+ years

### "This brought us into the modern world"

February 10, 2022

5.0

This has been a game changing addition to our department and I don't know what I would do without it. The customer service is better than any other vendor I have EVER worked with.

Pros

We are a small HR team and tracked everything on spreadsheets. This took an exorbitant amount of staff time to keep updated. I love the time tracking, our mother organization deducts leave one month after it is taken and so no one ever really knew how much leave they had. The electronic signature feature has been a game changing time saver. Supervisors being able to view employee documents at any time without having to come to our main location to pull the heavy paper file has been fantastic. And I always have current data at my fingertips including historical items that we used to have to go wade through old memos to reconstruct.

Cons

There's not much to not love. I wish there were a few more features on the application part. I wish I could have files stored that employees could fill out and forward to us without having to ask us to send them a signature request.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing BambooHR

Customer service, they offered a free trial, user interface, and ease of use

Review Source

SD

Shireen D.  
HR Business Partner  
Management Consulting  
Used the software for: 2+ years

### "A great customizable tool if you have the capacity to customize it."

May 17, 2022

5.0

Reporting and email alerts is very useful.

Pros

The cost and the fact that we could customize it to what we had wanted.

Cons

ATS isn't robust, performance capability is basic.

Reason for choosing BambooHR

Our company was too small for Workday and the cost was quite high. PeopleHR's customer service was based in the UK and the time difference for North America didn't work for customer suport.

Review Source

Shayla B.  
Human Resources Specialist  
Internet  
Used the software for: 2+ years

### "One of the right tools for HR work"

March 8, 2023

4.0

Our company uses BambooHR to track employees' time off for vacation, illness, and other reasons. All of our HR records may be conveniently filed away there, too, for instantaneous access by every staff member. The ATS has been a huge help in streamlining our hiring procedures.

Pros

BambooHR excels in making its features accessible to a wide range of users. Like how every month brings new features that make my work easier.

Cons

There isn't a single feature of this program that I don't enjoy. A new feature that could be helpful is the ability to specify which days of the week a person is "off," so that they do not appear in the calendar at all on those days they are not scheduled to work.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)

The organization and clarity of the pages make it simple to locate any type of information, be it a document, a colleague's contact information, the department's structure, etc.

Review Source

AI

Annique I.  
Performance and Rewards Administrator  
Insurance  
Used the software for: 1-2 years

### "Bamboo HR in a Caribbean Context "

February 1, 2024

5.0

Very good experience. Thier levels of service is consistent from the sales team to support team. This makes approaching them with queries or concerns extremely easy. Feedback is timely and consise.

Pros

Bamboo removes the use of multiple systems and platforms that don't speak to each other . All employee data from oboarding to offboarding is housed in one area where relevant persons have the relevant access to view. Ease of use and acces to mulitple learning experiences also sets Bamboo apart from other systems tested.

Cons

There are a few things in the Performance module that are not customizable. In our context scoring is extremely imortant to us. Notifications on when persons complete reviews would also make this more effecient. Right now I have to manually check to see who is completed.

Review Source

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