# Page 27 | BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is BambooHR the right Human Resources solution for you? Explore 3108 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110968/BambooHR/reviews

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BambooHR

4.6 (3108)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 27 - Reviews of BambooHR

## Showing most helpful reviews

Showing 651-675 of 3108 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IK

Iris K.  
Accountant  
Construction  
Used the software for: 2+ years

### "Bamboo HR helps the Company Succeed"

August 21, 2023

4.0

Pros

Bamboo HR is user friendly, and you can find the information you need very easily.

Cons

At times it is unclear to the prospective employee on how to navigate Bamboo HR. Maybe there can be an easier way to have an applicant submit forms.

Review Source

AW

Anna W.  
Director of Business Operations and HR  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Game Changer"

January 31, 2024

5.0

BambooHR has been a game changer for us. We have seen an increase in applicants and we save time on a daily basis through the use of the product.

Pros

BambooHR made our application process smooth for both administrative users and applicants. We are able to track someone from first application to hiring and then easily transfer over to the onboarding process.

Cons

Our only negative was that it did not integrate well with our payroll system that we were already utilizing, but even then I think we could work around this if we had the skillset to develop.

Review Source

CR

Christine R.  
Human Resources Administrator  
Civic & Social Organization  
Used the software for: 2+ years

### "Employee Time off tracking"

February 10, 2022

4.0

Excellent. Customer service always get back right away with clear steps and explanations.

Pros

The employee time off function is user friendly and well laid out. Employees can easily go in and request time off based on their needs; sick days, vacation days, unpaid time off, bereavement etc.. Once the request is made it is sent to the employees manager/supervisor for approval/denial and then uploaded and recorded into the employees BambooHR. Employees can view time off history, and up coming request. From an HR prospective this easily notifies, calculates remaining time, and records time off requests. Any adjustments to time off can be easily edited and adjusted.

Cons

Lack of training videos for administrators to access.

Reason for choosing BambooHR

Price, layout and ease of use, the overall HRIS system offers alot.

Review Source

CT

Cay T.  
Director of Operations  
Education Management  
Used the software for: 6-12 months

### "We love BambooHR!"

December 6, 2022

5.0

As an administrator I love using BambooHR, and as an employee it's great too. I have gotten a lot of feedback from staff that they like the user friendly interface and enjoy using BambooHR. It really feels like a one stop shop for us with database management, reporting, time tracking & performance.

Pros

BambooHR is SO easy to use! For both admin and employees. It pulls many disparate parts of HR together for us. My talent management person loves it! It's easy to use, nice to look at, and I love the sense of humor that BambooHR seems to embody. It really automates things while keeping a personal touch and enabling us to do so as well.

Cons

I wish the reporting module was more sortable within BambooHR. When I share reports with supervisors I don't want them to have to pull a csv and sort there. I would like them (for example) to be able to pull a time off balance report and sort by that balance, or some other column, rather than just the employee name. I would also like the groups to be more granular so that we could customize groups.

Review Source

JJ

Jenielle J.  
HR Manager  
Insurance  
Used the software for: 2+ years

### "LOVE BambooHR"

February 10, 2022

5.0

Amazing! No concerns. I did a lot of research on other companies before I picked BambooHR and I'm so glad I did.

Pros

Everything! User friendly and I like that they send out updates monthly on changes they made and things that are coming up. They are always improving and their help desk is helpful.

Cons

Can't think of anything. Maybe have it catered more to the Country the organization resides in.

Alternatives considered

[WorkBright](https://www.capterra.com/p/144809/WorkBright/)

Reason for choosing BambooHR

I love everything it offered and it is customizable.

Review Source

Shelly H.  
Talent Acquisition Specialist  
Medical Practice  
Used the software for: 2+ years

### "Grow with Bamboo"

January 23, 2024

5.0

Having Bamboo organizes all of our candidates from application process, all the way to on boarding. The time it saves the company is priceless.

Pros

The ease of use has made on-boarding a quicker process that everyone can utilize and stay well informed about each candidate.

Cons

Use of the service on a mobile form has its limitations.

Review Source

Joel M.  
Quality engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "BambooHR is an easy and simple platform but very powerfull"

March 12, 2022

4.0

Pros

It’s simple but powerful, all features are easy to find and has some nice things like time off management or check who is on holidays that makes our days a bit easier

Cons

I use bamboohr just to check holidays and information from my company but I find everything there so I don’t have any con

Review Source

AS

Adriene S.  
Director of Human Resources  
Education Management  
Used the software for: 2+ years

### "Sussex County Public Schools"

May 24, 2022

5.0

Pros

BambooHR has been a lifesaver. When I enter my current HR position, there was no HR system in use. All reports were completed using spreadsheets. Bamboo has been a time saver, and I have been able to navigate the system with ease. When the occasions occur whereby I may need assistance, Bamboo's customer service department is easy to reach, pleasant to talk to, and customize the conversations to meet the division's needs. Also, I love the hiring system. It allows my department to provide offer letters and have access to Indeed & Glassdoor and ZipRecruiter as a part of our contracted services.

Cons

My division would like to use the Time-Off Tracking system, but it needs to integrate with the Bright system which is currently used by Payroll.

Reason for choosing BambooHR

Very competitive price for all the bells and whistles I believe that our division is the only one using BambooHR in the state. The others have elected programs that offer payroll/HR combo. Our division must use Bright because the county requires it. It would be nice to have payroll with HR, but it is not a requirement.

Review Source

IM

Isabel M.  
Manager of Customer Experience/People Resources  
Information Technology and Services  
Used the software for: 2+ years

### "Good for small business'"

May 31, 2022

5.0

I use it daily and in general it was a great addition to our company

Pros

Easy to use, easy to maintain. All employees give great feedback about the day to usage.

Cons

There is NO room for customizations. Some areas we create our own work around as there was a HARD no to make changes. When we were onboarding, we were told we would be able to have customizations - and that was not the case. Please improve your e signature process - it is very limiting

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP does not have a great HR component - we use it only for Payroll now

Review Source

VR

Verified Reviewer  
Manager of Human Resources and Development  
Utilities  
Used the software for: 2+ years

### "Life changing "

May 16, 2023

5.0

Excellent

Pros

We did not have a system in place when covid hit and everything was on paper. This has allowed us to work remotely, easily track and hire, and work collaboratively not in the same room.

Cons

We have had a very positive experience with bamboohr. We didn’t have a system to compare it to but we are pleased with the system.

Review Source

KH

Kayla H.  
Accounting Supervisor  
Insurance  
Used the software for: 6-12 months

### "User-friednly solution! "

May 2, 2023

5.0

Our experience has been so positive! We have loved transitioning to a digital time off tracking system and onboarding program and love the simplicity of the system.

Pros

BambooHR has been such a quick and easy implementation for our company and is so user friendly. We have employees ranging from 21-65 and all have been able to quickly and easily jump on board with using BambooHR in their daily functions. The transition was almost seamless.

Cons

I wish that it was easier to test onboarding tasks and processes without creating test employees. I also wish that you could cancel signature assignments should you realize that they are no longer needed instead of the employee having to fill them out regardless as that can be an inconvenience to the employee.

Review Source

JG

Joe G.  
HR Generalist  
Publishing  
Used the software for: 6-12 months

### "Great value for a very human system"

December 1, 2022

5.0

Overall a fantastic HRIS, and good value for money if you're a smaller organization. If you're a large organization, you'd probably be better served with other tools, but it's hard to find other larger HRIS tools that offer the quality that BambooHR offers.

Pros

Super intuitive UX, offers a lot of beneficial tools for small to mid-size companies. Always upgrading and improving their product to better the employee experience.

Cons

Payroll and performance systems are a little lacking, and would also really like to see BambooHR go fully into the surveying functionality more than they currently do.

Alternatives considered

[Ease](https://www.capterra.com/p/156433/EaseCentral/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing BambooHR

Previously integrated it at other companies

Switched from

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Paylocity isn't a good HRIS, but it's a good payroll software. There's a reason it's not called "HR-locity" in my opinion.

Review Source

JF

Janaya F.  
Senior Human Resources Officer  
Financial Services  
Used the software for: 2+ years

### "BambooHR is your go to HR tool"

September 20, 2021

5.0

I am solving many HR issues with BambooHR and I love the experience.

Pros

I can't even specifically mention features, it's almost everything that I like about BambooHR. It let's me sets goal, do performance management, recruitment, onboarding, leave management and administer benefits. I can also upload any document and assign signature for any registered employee. I find this very easy because I used to do this with pdf version which required back and forth. Now I can request a signature to any concerned parties. I also love how easy it is for recruitment, screening and setting status and communicating that status has never been easy. It also sends an automated email when performance time is due and I like it because I might be swapped and forget to fill in my performance review.

Cons

The app for the mobile can be improved. I have an admin access on Bamboo but I can't upload documents for signature request and also do the other things I can do on my laptop. It can also be better improved by integrating it with some apps like Slack.

Review Source

Victoria M.  
HR Director  
Hospitality  
Used the software for: 2+ years

### "Efficient management of human resources."

August 15, 2023

4.0

With BambooHR, the management of our employees' working hours and goals has exceeded our expectations, as we have been able to increase the productivity of our employees with a stricter control.It allows us to track the performance of each employee and generate detailed reports on which to make decisions.

Pros

BambooHR is a platform with very well-designed features for the overall management of our company's human resources.It has allowed me to identify weaknesses and lazy employees that prevented better overall performance.It allows us to calculate salaries and deductions accurately, which saves us a lot of time.

Cons

It is an excellent tool, I have no complaints.

Review Source

JM

John M.  
Director of Human Resources  
Construction  
Used the software for: 1-2 years

### "From spreadsheets and paper to a real HR system"

May 18, 2022

5.0

Overall a very positive experience. We were using our accounting system, spreadsheets, and scanned paper to manage HR. It has really freed up menial administrative time.

Pros

I like the ease of use for the average user. Our team, as well as new, onboarding employees, can figure out nearly everything without a problem. I like the constant innovation.

Cons

I do not like the forced access control of some features where assumption by BambooHR effectively dictates a company structure in regards to software interaction, withholding some approval features behind full-admin access. It also does not work well with the fluid reporting structure of the construction industry, where direct report relationships change rapidly; this causes problems with time off approval, performance reviews, goal setting, the org chart, etc. I also want to use two-factor authentication, but do not want to force employees to use another app to do so. Less tech-savvy employees found in construction, struggle with simple tasks; this is too complex.

Review Source

RC

Rebecca C.  
Director of People  
Computer Software  
Used the software for: 2+ years

### "Great Product for what we need it for!"

May 17, 2022

4.0

It was easy to implement and overall is serving the purpose. I don't think we use the performance management tool as it is intended and I'm not sure our people actually enjoy that aspect of it. We are such a small company that feedback is usually immediate between manager/employee

Pros

I feel this system is very intuitive and easy to use. It's not hard to find your way around it or to find help topics if you are stuck. It's perfect for a small size company. I like how the company keeps you updated on what they are working on and how it will affect you. I like that we can pay a year in advance. The help desk is responsive in a timely manner.

Cons

I think we came in early to BambooHR and it was very basic. I'm seeing new features and product offerings though often and i've liked the changes they have made to the system. With COVID- i would like to see more availability of pulse surveys available to all clients instead of only those buying into a certain package. I think pulse surveys should be included with people who have your performance assessment package (like us)

Review Source

EG

Erin G.  
HR Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "BambooHR is the best"

May 25, 2023

5.0

BambooHR has been amazing. I use it multiple times a day. Customer service is very responsive and helpful. I am so grateful that my predecessor chose this product.

Pros

It is very easy to use and streamlined. It is very customizable and the reports and analytics have made my job so much easier. The more I continue to use the software the more features of it I implement with my staff. It is great to have all the information I need in one place and I can decided who has access to which features.

Cons

It would be great if you could upload documents and edit them the have fillable text boxes.

Review Source

GL

Gasant L.  
Senior Customer advocate  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Great all in one application for an organizations HR needs"

November 21, 2023

5.0

Overall easy to use app. For almost 3 years I've been using this app and haven't gotten any issues (not once) All information is recorded in one place which makes it super cool!

Pros

Bamboo HR allows me to track and apply for Paid time off, sick, and all forms of leave. It's also tracked in one place where you're able to see when it was applied for to keep track. It's also a great application to track personal goals and allows you to update the progress as you go along

Cons

Nothing at this time. All my needs are met when using Bamboo!

Review Source

PM

Patty M.  
Human Resources Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "HR Department of One's DREAM!"

February 18, 2022

4.0

As an HR Department of One, I have used BambooHR in 3 industries over the last 6 years and it has been a lifesaver every time. Cant live without Bamboo and wouldn't want to!

Pros

Easy to use, innovative, unique, and affordable. Support by phone is great, support by email is usually helpful, but with our time zone difference I always have to wait an extra business day to hear back. Chat support is hit or miss, but usually helpful for the most part.

Cons

Some reports/features have glitches (takes extra time to call or email support but they eventually get resolved), some things like adjusting pay schedules or writing complex PTO policies can really be daunting even to someone with 6 years BambooHR experience.

Reason for choosing BambooHR

Because I've used Bamboo for over 6 years and brought it with me to my current company 2 years ago

Review Source

GFM

Gcebile Furtunate M.  
engineer  
Civil Engineering  
Used the software for: 1-2 years

### "BambooHR is so amazing"

June 8, 2023

4.0

Bamboo HR makes benefits easy to see and easy to manage and also easy to communicate across the organization

Pros

The tool is completely amazing.Everything is laid out at the click of a button.I love that everything i need i there.The tool is user friendly and requires little training.

Cons

Everything has been working so great..I am very happy with the features provided by bamboo HR.No need to modify new features

Review Source

Maurice A M.  
Operations Director  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Integrating most departments to HR"

January 16, 2019

4.0

Pros

In our company's setup, we have multiple departments using BambooHR as our primary way to help synchronise onboarding and offboarding requirements. We have an internal workflow in which whenever there's an onboarding/offboarding; it will send a message to the IT Depot (that would be me) to prepare equipment for the new hire, another one to the Accounting Depot to set up payroll, and so on. My favourite section of BambooHR is the assets tab, which gives you insights on what equipment each employee holds, when it was assigned, serial number, return date, and so on. We love how simple, intuitive, and customizable are the employee's profiles. We have employees in multiple countries, so the fields and requirements for each is custom according to our needs. Depending on your needs, you're able to search and pull data easily.

Cons

Email notifications can get quite spammy, especially during hiring seasons. I'm an admin user in BambooHR, and from time to time my inbox would get filled with BambooHR notification from new hires, probation period reminds, etc. All that is great, however, there's no direct way to disable email notification from a user's end.

Review Source

AT

Andy T.  
COO  
Automotive  
Used the software for: 2+ years

### "Great value for Small Company with leadership juggling many tasks"

December 6, 2022

5.0

I would highly recommend BambooHR

Pros

The ability to create electronic signature docs from blank templates is what intrigued us. Finding all of the other benefits were tremendous add-ons

Cons

The Trax payroll integration a couple of years ago when we were using it was a bit clunky. There may have been upgrades since then

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Workday Workforce Management](https://www.capterra.com/p/264766/Workday-Payroll-and-Workforce-Management/)

Reason for choosing BambooHR

cost, ease of deployment

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Additional value added services

Review Source

TM

Tyler M.  
HR Ops Manager  
Hospitality  
Used the software for: Less than 6 months

### "An easy-to-use HRIS that does exactly what they say in the demo! :)"

November 10, 2022

5.0

A great experience, the sales guy \[SENSITIVE CONTENT\] is super engaging and doesn't over promise anything. He is very supportive and has remained a support since implementation. Overall, a great software and very happy with our choice.

Pros

The software is really easy to use and has saved the entire team a lot of time, our admin processes have been halved in time due to our old system being quite difficult to use and clunky. Itis admin user friendly and user friendly for the rest of the company. We were supported a lot through the implementation phase and no questions were unanswered. Sometimes systems integration can be boring, but bamboo seemed to turn it on its head and make it interesting. Bamboo offers a range of videos and work instructions that mean figuring out problems is quite simple.

Cons

The support side after implementation were a little slower than we expected on one occasion that involved billing and I felt like I was chasing for an answer for some time.

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)

Review Source

ES

Evelyn S.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Returning to BambooHR"

May 31, 2022

5.0

We moved from BambooHR in January of this year to Paycor as we had outsourced all of our financials. We went with their payroll system - Paycor. Not a good experience from the beginning! Bamboo is so much easier to navigate and utilize.

Pros

I love the ease of use and the esthetics of the program. So easy to navigate and my employees love it!

Cons

I can't think of anything a the moment.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Our experience with Paycor was not a good one. Overly complicated for what we need. Hard to navigate and not user friendly. So happy to be back with BambooHR and TRAX!!

Review Source

Meghan B.  
Business Operations & Payroll Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Ease of Employee Time Off Tracking"

February 11, 2022

5.0

I love it! It has saved me several hours a month for my workload and others. Managers can approve their team's time off and have other views of employee data. This saves everyone time and decreases company bottlenecks.

Pros

We were attracted to BambooHR for the ease of the policy and time off tracking features.

Cons

Now we have upgraded to the advantage package and the software is very learn as you go. There is a large database to self teach and help support email but there isn't an account manager or someone who onboards you per se.

Reason for choosing BambooHR

I had used it before at a previous company.

Review Source

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