# Page 28 | BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is BambooHR the right Human Resources solution for you? Explore 3108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110968/BambooHR/reviews --- BambooHR 4.6 (3108) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 28 - Reviews of BambooHR ## Showing most helpful reviews Showing 676-700 of 3108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kari S. Sr Manager Finance and Facilities Biotechnology Used the software for: 2+ years ### "Love BambooHR" December 1, 2022 5.0 Pros BamboHR is a great HR tool to help keep your employees' information safe, current and available at your fingertips. No more searching in online servers or lost paperwork. Cons It's very robust and takes a bit of time to get to know. It is intuitive but it has so many wonderful features, it does take time to understand and use them all effectively. The support staff is truly amazing and helpful though! Review Source CA Christina A. Accounting & HR Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Middle of the road software that needs improvement" September 15, 2017 3.0 We are currently researching other HR software. I'm not sure which is better, software that contains the modules needed with obvious and crippling flaws or software that is easy to use both by admin and employees with limited modules. Pros The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork. Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete. Cons The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator. The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved. I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form. When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious. For the price, there needs to be more development in the software. Review Source JT Jessica T. HR Generalist Education Management Used the software for: 1-2 years ### "Easy management system! " April 2, 2024 4.0 Pros The thing I like most about BambooHR is that it is an easy place to not only store employee documents, reviews and information, but it is easy to access and navigate. We have some employees who are not as proficient in technology and they have picked this right up! You can also create any kind of report you want to for any category, which has been super helpful for us! Cons When power editing employees on certain things, it does not edit only the employees who you have changed information for, but creates a new line for everyone. Review Source VR Verified Reviewer HR Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "BambooHR" December 12, 2022 5.0 I started this job with no HRIS at all, not even a single HR spreadsheet, so I needed something that would be quick to deploy, a lot of self-service for employees and easy to understand by all users.I'm really pleased with my experience so far. Pros So far, I've enjoyed the procrument process. I saw 10 platform demos' in 1 week, shortlisted 3 and Bamboo was our final choice. Anthony at BambooHR made it easy to understand how to use it as a HR manager and also did a great job of 'selling' it to the organisation.I've also found implementation to be very straight forward to. Cons So far, nothing of note.I have feedback that it is far to 'USA centric' and I've given them a website of 'global' holidays so they can include public holidays per country. I've also asked them to include the tax reference numbers of each country, make veteran status a 'toggle' feature. Reason for choosing BambooHR For where we are in our HR journey it was the most 'easy to understand' for everyone. Review Source HW Helen W. Finance Manager Construction Used the software for: 6-12 months ### "Survey " August 16, 2023 4.0 Overall it is satisfactory Pros The integration and transition was quite smooth Cons It’s not user friendly and hard to find certain information Alternatives considered [Citation Canada](https://www.capterra.com/p/172609/HRdownloads/) Switched from [Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/) Change to in-house payroll Review Source VL Vicky L. Director, HR Non-Profit Organization Management Used the software for: 2+ years ### "Great for small HR teams" May 23, 2022 5.0 Overall it has been great. It has allowed me to effectively manage all of our staff in multiple countries. Even if the functionality is not currently available, I can often find a workaround and the product development team has a mechanism to provide feedback and are constantly rolling out new features enhancements. Pros I am a 1-person HR team. BambooHR allows me to easily manage all staff in multiple countries. It integrates with a number of add-on services. We are a small. virtual company and BambooHR enables us to have a top-rated on-boarding program with minimal work. Cons The ability to fully customize and add features that are not available yet. Review Source TB Tony B. Executive recruiter Electrical/Electronic Manufacturing Used the software for: 2+ years ### "BambooHR is simple and user friendly but not built for large companies." January 17, 2018 4.0 BambooHR software and management system is not the cheapest option out there but you get what you pay for. Well-organized, visually appealing tools that are simple to set up and run. This solution has an open API that allows the software to be integrated with a company's existing HR tech vendors, and the performance review function fits with the way more companies are working. I would suggest this product to small to medium companies. Pros BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management. Cons The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation. Review Source EO Erin O. Office Manager Biotechnology Used the software for: Less than 6 months ### "New User of BambooHR" April 10, 2024 5.0 Pros I really like the onboarding and offboarding features along with the task lists. Cons Tax reporting isn't as seamless as I had hoped. Lots of manual stuff I need to do. Reason for choosing BambooHR Reviews that I found online as well as the initial implementation being so easy. Switched from [Namely](https://www.capterra.com/p/143606/Namely/) Benefits administration. I like that I can use my own agent with BambooHR. Review Source DE Diane E. HR Director Construction Used the software for: 6-12 months ### "Ease of Use" December 9, 2022 5.0 Outstanding. I've implemented and worked in 4 other systems and Bamboo has been by far my favorite. Pros Bamboo is the most intuitive, simple HR software I have ever used or implemented. Super easy to navigate as well as create/generate reports. Upon implementation, our employees started navigating through the system, adding dependents and headshots, inputting their self-reviews and requesting PTO before I ever provided a prompt or instruction. It's been quickly and easily adopted by my team as well as our employees. Customer service is friendly, prompt, attentive, and very knowledgeable. I know when I reach out for tech support that I will receive the answers and guidance I need. The open API makes integrations with other systems easy. Cons I did feel the implementation was a bit rushed and too scripted. While I truly enjoyed my project manager, there wasn't much time allowed for questions outside of the scripted implementation nor deeper dives into some functionalities. Reason for choosing BambooHR 1) length of time in the business, known reputation; 2) positive customer reviews; 3) cost efficiency (with added bonus of no contracts); 4) specializes in supporting our size business (small to medium) - doesn't come with complex, unnecessary bells and whistles that some larger organizations may want; 5) ease of use; 6) very friendly staff Review Source YN Yosef N. Assistant Director of Human Resources Non-Profit Organization Management Used the software for: 2+ years ### "BambooHR is great for non-profits" August 17, 2023 5.0 Positive. Pros Easy to use and accessible, plus our staff can log into the platform using their gmail account Cons Mass change feature cannot be back or forward-dated. The effective date of the change has to be the same as the date of the event. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing BambooHR ADP is already out payroll platform and we've had some issues with it on that end. Plus it's bloated and unintuitive, and we wanted our HR platform to be none of those things. Review Source KC Kyra C. CEO Wholesale Used the software for: 6-12 months ### "Still Enjoying Bamboo after one year of use" December 30, 2021 5.0 Our experience has been really good. We have had very few issues and onboarding was handled very efficiently and I felt well trained when we went live. I am glad we chose bamboohr Pros Love having one place to store all my employee documents. Also love sending out forms I need signed and completed. It is so easy to see who has completed the forms and who needs reminding. Keeps me from having to keep track and from chasing people down. Cons Trax payroll seems a bit clunky. It is completely functional but is not as intuitive as it should be and the interface/look is out dated. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[UZIO](https://www.capterra.com/p/197459/UZIO/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[Rippling](https://www.capterra.com/p/172127/Rippling/) Reason for choosing BambooHR Best fit for our needs/size of business/cost Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) ADP was expensive and their customer service was horrific. Hours upon hours spent on hold trying to remedy errors they had made. Review Source PB Peter B. HR Manager Hospital & Health Care Used the software for: 2+ years ### "Review" May 24, 2022 5.0 BBHR has increased our ability to use HR analytics to operate more strategically, evidence compliance for inspectorates and effectively communicate with our people Pros The ability to run reports on information. In comparison to pulling the information from paper files - invaluable. Cons The access levels are challenging to navigate, and essentially the premade are built in such a way that effectively entirely replacing them is nearly always a requirement. Adding a new pane to a drop down bow is not always obvious (ie creating a new job role ) Alternatives considered [Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/)[Croner Simply Personnel](https://www.capterra.com/p/72254/Training-Manager/) Review Source AC Anthony C. Director of Operations Restaurants Used the software for: 2+ years ### "Ease of use" February 10, 2022 5.0 Pros This program has endless functionality 4 call HR aspects of our company. I use it to track my training for each of our locations. I use it for notifications for multiple platforms the main one being a reminder that an evaluation is due for a staff member. Their program also integrates and with great third-party partners such as deputy for scheduling and gifted which I use to automatically send my employees gift cards for special occasions. Cons I wish there was a more simplified version of an evaluation section to be more adaptable to the QSR industry. Review Source KB Kristal B. Sr HR Business Partner Construction Used the software for: 6-12 months ### "Don't walk, run to this HRIS" May 17, 2022 5.0 Wonderful experience. Customer service is always responsive and positive, the system is very intuitive for admins, managers, and users. It ticks off all the major HR needs including reporting, time tracking, performance, payroll, employee access, as well as a fantastic dashboard that portrays employee data like turnover, which executives love. It has great customizable features but keeps things simple when they really should be. Pros The time off module is better than any other HRIS time off system I've ever used, or implemented. We love the strategic dashboard and the automatic notifications keep managers and staff on track. Cons I wish the calendar showed pay days as well as time off. Reason for choosing BambooHR My past experience with Bamboo was very positive, my past experience with the alternatives were not. Knowing that employees would pick it up very quickly and manager's would be provided greater access to useful information without extra work was a huge selling point. Not to mention the BEST time off tracking module I've ever used. Review Source Silvia Anabel P. Asistente Financiera Computer Software Used the software for: 6-12 months ### "Bamboo como segunda opción de otros software de medición de tiempo" January 4, 2023 4.0 Es un buen software, pero siento que con un poco más de herramientas y aplicaciones que le incluyan sería mucho mejor. Pros El interfaz que tiene es bastante bueno, se puede visualizar con facilidad a cada empleado, team, tiempo de trabajo, etc. Las notificaciones son de mucha ayuda para conocer los temas importantes que están próximos a ocurrir. Cons Que no existe una fácil integración con otros software de monitoreo por ejemplo el tiempo que nos toma hacer una actividad, quisimos hacer la integración con time doctor y nos resultó mucho trabajo pues no había integración y todo el proceso tuvo que ser manual, y adicional para medir las actividades debía monitorearse manualmente y no existía una opción de como automatizar. Switched from [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Porque aparentemente Bamboo nos ofrecía lo que Time Doctor y Factorial juntos. Review Source ME Michele E. Senior customer specialist Outsourcing/Offshoring Used the software for: 2+ years ### "The tool that every HR rep needs" November 3, 2023 4.0 So far, this app has been improving based on the needs of the administrators and it has been super helpful to keep track of every benefit or update that is offered. I have no complaints because they've proved to keep up with the demands of the admin. Pros It's a personal file for each member of the company. It gives you most of the information that you'll need. From how long they've been working for the company, their job position, salary, PTOs timeline, goals for the quarter, trainings or lessons that have been taken. There's even an Organigramm for all the individuals that work with the company and the hierarchy within the same. Im currently not an administrator, but from my POV it helps us locate our progress within the company, the benefits, and works as a newsletter for important updates about upcoming events or courses. Cons It seems like an old interface, the timeline for the PTOs could be more intuitive (it's from the oldest to the newest request, I think it could be the other way around), and the breakdown of the requests needs to be more clear since the format can be a little bit confusing Review Source RR Ryan R. Head of Talent Financial Services Used the software for: 2+ years ### "Great HRIS For Start-ups! " July 14, 2022 4.0 I haven't had any negative remarks from employees or managers about BambooHR; I think it excels in almost every category for an HRIS. Pros BambooHR has a great user interface, robust integrations, a wonderfully designed time tracking tool, and their payroll is reliable and easy to work with! Cons I think BambooHR falls short with some of their HR compliance stuff, which has recently become more complex. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing BambooHR At the time, we were looking for something that was not only cost effective, but easy to use and familiar with employees to decrease implementation time. Review Source AC Axel C. IT Ops Lead Information Technology and Services Used the software for: 2+ years ### "Bamboo as an business strategy application" December 19, 2023 5.0 I have been working with Bamboo for more than 2 years and it's a pretty cool tool, but a bit integrations issues with netsuite. Pros User interface, reports, data information, statistics. Cons The way that we could troubleshoot integrations with NetSuite, we can't check, correct what is happening. Alternatives considered [Workday Talent Management](https://www.capterra.com/p/264765/Workday-Talent-Management/) Reason for choosing BambooHR Cost, benefits, user interface, integrations, etc. Review Source TW Tink W. HR Manager Mining & Metals Used the software for: 2+ years ### "Happing Bambooing! " May 17, 2022 5.0 This is the easiest software to use, and all the information you would need to track everything possible for HR needs. Plenty of options for storing documents and you are able to make your own ect. Pros Everything you need under 1 rood but yet extremely user friendly! Cons That you are not able to speak to a human to figure something out. There is a video for everything but sometimes you can't find a video for the exact thing you are looking for. Human is always the best option! Reason for choosing BambooHR All the different segments BambooHR offers. Also you don't have to purchase the whole package if you don't need to. Review Source VR Verified Reviewer Director Of Technology Insurance Used the software for: 2+ years ### "The Best I have used and a Great Company to boot." December 16, 2021 5.0 Pros Everything. I love the product, the team, and the support. Cons Training management is missing. Other than that I can not think of anything. Switched from [Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/) Functionality Review Source AK Ashley K. Bookkeeper Medical Practice Used the software for: 2+ years ### "Easy to Use for everyone!" February 17, 2022 5.0 It has been great! Their customer service is quick to respond and the platform is easy for all of our employees to use. Pros The fact that each employee can have their own profile that we can use as their employee folder and they have access to update information such as direct deposit which saves time on our end Cons The fact we had to change payroll processors when they decided to integrate with a different one than we had began with. We could’ve kept the original table processor but it is much better now having the integration. Review Source KS Kastle S. VP, Human Resources Banking Used the software for: 6-12 months ### "BambooHR is great!" December 8, 2022 4.0 Very positive! Their customer support is next level and incredible. HUGE kudos there! Keep making those small improvements. Pros It's so easy to use and intuitive, it has a great layout and has a variety of features that are incredibly useful in a variety of HR/Payroll features. Customer Support is unparalleled, excellent job to that team! Always helpful as well and I've never been disappointed by their efforts, even if the answer is a "no" to what I want to do. Cons There are still some features that are clunky (new hire packet, performance management, surveying) and don't have the customization I would like. I do see improvements that happen over time since I've used them though. Alternatives considered [Ripley](https://www.capterra.com/p/155390/Ripley-Systems/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Namely](https://www.capterra.com/p/143606/Namely/) Reason for choosing BambooHR Great pricing, features, and EXCELLENT customer report! Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) It's ADP... Review Source TI Tawhidul I. Reviewer Computer Networking Used the software for: 2+ years ### "Hiring is easy with BambooHR!" January 9, 2023 5.0 We didn't have a centralized area to keep our data before BambooHR. This issue has been effectively resolved for us by BambooHR, and senior management can now quickly view every employee. Considering that we are a distant corporation, it has also benefited us in regard to accessibility and awareness. Pros Excellent usability. All possibilities have been considered. If not, they will always welcome and put into practice any criticism or recommendations. It is simple to make and use individually tailored reports. Every person I've met or worked with has been really polite and pleasant. The staff at BambooHR treat clients well. Cons To make use of this function more frequently, I would want to see more filter options available when sending out announcements. As an illustration, there are instances when a message is best sent to a select set of our managers or attendees of a certain event. Though I had preferred it, we ended up utilizing both email and BambooHR to distribute all HR information. Another excellent improvement would be to make entering holidays simpler. Review Source JB Juliette B. Compensation Manager Internet Used the software for: 6-12 months ### "Very good and easy software to use" February 15, 2022 5.0 My experience has been great. We implemented Bamboo few months ago and it has been awesome have all employee's data in one source. In addition, have access to reports and HR analytics with the data. Pros This software is very good, intuitive and easy to use. If you have employees in 1 or 2 regions work perfectly. Manage the system is very easy and the support team responds very quickly to the inquiries. Also they have a lot of tutorials. Setting up bamboo was very good and smooth. Cons I have experience some issues with bamboo, especially downloading historical data of custom reports. The system allows you to make custom reports but then you can't download them in specific dates. Also if you have employees in different countries that have very strict rules, it's very hard to set that up in the system. This is an HRIS system not payroll, so for countries outside the US is hard to connect to payroll systems. Review Source CC Colin C. IT Manager Information Technology and Services Used the software for: 2+ years ### "Let your HR people deal with HR issues. Bamboo will take care of the day-to-day stuff." September 7, 2023 5.0 They hired me. I logged in. That was the start of something great. Pros I can simply log in (if I even need to do that much, thanks to robust SSO support) and take care of my personal matters quickly and easily. Everything I need is available with a few clicks, and so is everything I don't think of until it becomes important. Cons They only show the next three birthdays or anniversaries on the home page. That's great for smaller companies, but for larger companies, I'd prefer a longer preview. 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