# Page 29 | BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is BambooHR the right Human Resources solution for you? Explore 3108 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110968/BambooHR/reviews

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BambooHR

4.6 (3108)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 29 - Reviews of BambooHR

## Showing most helpful reviews

Showing 701-725 of 3108 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Senior Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A very simple and intuitive HR software , really good for mid sized firms"

July 21, 2022

4.0

Overall , it feels liek a fresh air and good software which is very sleek and easily customisable

Pros

Quite intuitive and easy to use. Has lot of great features , which can be easily customized as per user requirement.

Cons

Yes, they can improve in time-sheet filling and absence module. Categorization of leaves into different buckets can help employees monitor their time off.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Review Source

VR

Verified Reviewer  
Team Lead  
Online Media  
Used the software for: 2+ years

### "Keep your employees engaged with each other in a different way"

November 14, 2021

5.0

Pros

I love how employees are able to keep track of their vacation time with a simple click. Employees may also have access to the company's directory, meaning they're able to find other people from the company they might not know in an easy way.

Cons

I don't like how the way of viewing company files works. It is not user friendly and there have been a few times where it gets stuck.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing BambooHR

It is easier and friendlier to use.

Review Source

JRL

Jon Ryan L.  
Technical Recruiter  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Outstanding and Excellent BambooHR!"

November 25, 2022

5.0

Outstanding and well recommended software for businesses. It will help a lot in terms of data analyzing.

Pros

This software is excellent because we use it on our company for over 5 years, easy accessing employee Database. It really helps alot tracking applicant and monitoring counts of employees. Well recommended.

Cons

It feels like that there’s no cons on this software, perfect in every aspect.

Reason for choosing BambooHR

First choice is BambooHR and it was amazing.

Review Source

Floyd D.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "All the HR tools needed to grow your business."

May 23, 2022

5.0

I started using BambooHR about ten years ago just for PTO management. Since then, we have matured as an organization and have begun to leverage the company goals, personal employee performance and growth. We love the platform, and I recommend it all of the time to fellow entrepreneurs.

Pros

BambooHR has everything I need to manage the day-to-day HR activities and the tools to monitor and develop employee growth and goals.

Cons

I can't really think of any cons. We love the platform.

Review Source

Ambika D.  
Human Resource Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "User-Friendly HR Platform To Manage Leaves And Absence"

November 4, 2022

4.0

It helps me to manage employees' vacation time and the team can also check. It also helps me with onboarding and offboarding.

Pros

It helps me to keep organized and my teams to manage all HR initiatives. Its customer service is excellent and it also offers good training documents.

Cons

Its payroll feature needs some improvement and there are limited assessment questions.

Review Source

VR

Verified Reviewer  
Human Resources Business Partner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great HRIS for smaller and mid-size teams"

February 16, 2022

5.0

Pros

It's a very easy to use product, and generally easily customizable. The Customer Service team at BambooHR is great and always accessible. Most importantly, it is easy to use - which was important to us for our more technology-averse employees.

Cons

It would be helpful if more things were fully customizable, such as the performance assessments. However, I understand their reasoning for having them the way they are.

Alternatives considered

[Avanti](https://www.capterra.com/p/199859/Avanti/)

Reason for choosing BambooHR

Customer service, cost, product visual appeal, and ease of use

Review Source

NA

Nadeem A.  
Business & IT Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "BambooHR is a great tool for modern businesses to streamline their recruiting, payroll, and employee"

March 18, 2023

5.0

Overall, there's a lot to like about BambooHR. Its intuitive interface, powerful analytics, and range of features make it a great choice for many businesses.

Pros

BambooHR is a great tool for streamlining a business’ hiring and payroll processes. It is incredibly useful for recruiters and managers who want to efficiently manage their team. The things that I like most about BambooHR are its ability to help manage employee information quickly, its ability to automatically create reports, and its ability to integrate with other online tools.

Cons

I like least about BambooHR are its lack of options for customizing the appearance of reports, its lack of ability to manage multiple locations at once, and its lack of options for customizing employee profiles.

Review Source

JP

Jodi P.  
HR Adminstrator  
Religious Institutions  
Used the software for: 1-2 years

### "Bamboo HR Review "

December 6, 2022

5.0

Overall, I have been very happy with Bamboo HR and would rate it above other HR platforms.

Pros

Bamboo HR has great HR features for a team. The ease of use for employees is exceptional. The overall program is easy to navigate and provides one central location for all important documents and policies for staff as well as time tracking.

Cons

I wish the payroll aspect of Bamboo was a little more user friendly and easier to implement within the software program.

Review Source

SH

Samantha H.  
Head of HR  
Information Technology and Services  
Used the software for: 2+ years

### "User Friendly and Fantastic HR Platform"

July 6, 2023

5.0

I have used BambooHR in more than one organisation and it is definitely the best HR platform I have used. I wish I could utilise the payroll function but this is a challenge not being in the US.

Pros

BambooHR is easy to implement and to use. It is very user friendly. I enjoy their reporting features and the ability to customise the platform based on our needs.

Cons

I don't like that it doesn't remember my logins and logs me out after a short period of time.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing BambooHR

Cost Easy to useGreat customer service

Review Source

BD

Brittany D.  
Operations Manager  
Machinery  
Used the software for: 6-12 months

### "We love BambooHR!"

December 21, 2021

5.0

We absolutely love BambooHR and how it has helped us be more efficient. It allows us to keep up with processes you would find in a larger company without hiring people that we can't afford as a small business.

Pros

We love the ease of it from both the admin side and the user side. It makes payroll painless and all of our lives easier when it comes to tracking hiring and onboarding.

Cons

So far, I have no complaints or ways it can improve

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

We had terrible customer service and the user interface was too hard/complicated for our employees

Review Source

BR

Bojana R.  
Head of HR  
Information Technology and Services  
Used the software for: 1-2 years

### "Brid.TV review"

December 2, 2022

5.0

Pros

User friendly, covers almost all HR needs, my feedback has been heard and some changes implemented afterwards (e.g. delay in sending emails to candidates).

Cons

Some things are harder to find (e.g. for onboarding, finding the answers to introduction questions after certain time).Also, Bamboo has integration with Glassdoor and Indeed, but somehow our job ads from Serbia are not being posted there. I contacted Bamboo, and they forwarded me to Indeed, and it was so many backs and forts that at the end the problem was never sold, for a year and a half, as no one took responsibility for this. In my opinion, since we are Bamboo's customers, and this feature is promised, I would expect from Bamboo to solve it for us, and not involve me chasing Indeed.

Reason for choosing BambooHR

Overall HR solution that covers all our needs for a good price.

Review Source

MG

Melinda G.  
Administrative Assistant  
Legal Services  
Used the software for: 1-2 years

### "Very good value"

May 24, 2022

5.0

Very positive.

Pros

BambooHR is very user-friendly, which is really nice for a small company that doesn't have one person dedicated to just HR duties. Employees very rarely have issues using it, and it has so many features included in each package. Customer service usually responds very fast and wait times for phone calls are not typically too long.

Cons

Occasionally the app crashes. Also, it requires that you assign each employee to directly report to someone else, which doesn't always make sense in a company structured like ours.

Reason for choosing BambooHR

Because it was the most user-friendly and reasonably priced.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Because ADP was giving us a very hard time and was barely functional by the time we switched.

Review Source

VR

Verified Reviewer  
Engineering Director  
Information Technology and Services  
Used the software for: 2+ years

### "A quite good HR management tool"

January 15, 2023

4.0

I'm quite happy with it, specially with the mobile app to perform quick actions or checks, and the web application to review profile / information, or obtain some reports.

Pros

Requesting days off in a few steps by using the mobile app is my favourite feature, and the employee profile, calendar, and employee list / chart are easy too use and quite informative.

Cons

We are missing a major degree of automation and integration with tools like Google Calendar, in order to, for example, automatically set a OoO event in the employee calendar when a requested PTO is approved by the manager.

Review Source

Brandon E.  
Sales Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "I love BambooHR's operational efficiency in HR tasks"

April 3, 2024

4.0

Because BambooHR centralized and automated all my operations, I was able to save a lot of time. Compared to my Google Sheets, this is light years ahead.

Pros

I was initially worried about implementing an HRIS, but I am absolutely in love with BambooHR. With their help, I was able to automate many previously manual tasks, including onboarding and offboarding, performance tracking, and building a team community.

Cons

Although the price is high for all capabilities, I can already see a return on investment (ROI) from the moment my team saved.

Review Source

ML

MaryAnn L.  
Director of Administration  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Applicant Tracking System"

April 18, 2023

4.0

Customer service has been responsive. I believe our suggestions are listened to in most cases.

Pros

The Applicant Tracking Feature in BambooHR has significantly and positively impacted our recruitment efforts. It helped us to move from a very manual tracking process to an automated process that saves us time and provides consistent messaging to candidates.

Cons

For onboarding, I'd like to be able to better manage WHEN the onboarding assignments go out to staff. For applicant tracking, I wish there was another option for sharing with collaborators that would not provide full access to the ATS. For performance management, we'd like to incorporate our process into Bamboo, so more customization options would be helpful there. I love Bamboo and want to use it more!

Review Source

VJ

Vershley J.  
IT Consultant  
Computer Software  
Used the software for: 1-2 years

### "Modern system for HR Administrative Tasks"

March 1, 2022

4.0

Fast and easy to use platform. Speed up the HR internal process a lot specially in terms of time tracking and tracking leaves.

Pros

This is a very modern platform compared to other systems I've used. Every feature is one click away with the amazing interface, to track time or to submit an expense or submit a leave is super fast. No training needed.

Cons

Not flexible enough for some business HR process, and we had to change some of our internal HR process to be able to fully use this platform.

Review Source

SK

Sarah K.  
Chief People Officer  
Mental Health Care  
Used the software for: 2+ years

### "Great Tool for HR!"

February 15, 2022

5.0

We really love BambooHR, I really can't imagine our department without it now.

Pros

What is most appreciated is the user friendly platform. Not all of our employees are comfortable using computers or even smart phones and they quickly learn to navigate Bamboo!

Cons

Would greatly appreciate more timesheet/timekeeping reporting options, right now we do this manually. There are some things that could be added to make life easier and those ideas have been submitted. For instance, one that I would think is a quick fix - but maybe not - is the ability to send a document for signature to a department or a certain job title.

Review Source

cM

coulibaly M.  
empolye  
Libraries  
Used the software for: 1-2 years

### "BambooHR has changed the way we are able to operate for the excellent"

February 4, 2023

5.0

Good Experience Using BambooHR

Pros

Super user-friendly! They've thought of virtually everything. If they haven't, they'll always accept feedback or suggestions and implement them. Personally customized reports are easy to create and use. Everyone meet or work with is beyond kind and so personable. BambooHR employees are great with customers.

Cons

Being in Australia does mean there is a time delay in receiving support. It is also problematic if the task you are struggling with is challenging to communicate through an email ticket; sometimes, just chatting with someone would be helpful and would be more time efficient for all parties involved. If you can wait a few days and are a little bit flexible with timing, your customer support agent may be available to jump on a video call to assist. This will need to be requested, however.

Review Source

Ashley M.  
HR Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Not a platform for mass hiring."

November 4, 2022

3.0

Pros

If your company hires 20+ new employees on a daily basis, this program is not for you.

Cons

This program would be great for a small business. I do not recommend it for a company who hires around the clock. The cost and the ability to keep up with our growth was not feasibly worth it.

Review Source

VR

Verified Reviewer  
HRBP  
Entertainment  
Used the software for: 6-12 months

### "The best HRIS on the market "

November 23, 2021

5.0

Pros

Having compared all the HRIS softwares on the market against Bamboo, their efficiency and features trump most of what we were looking for. The UX is awesome, has all the features, and they work, which isn't always a given! A HR reps dream!

Cons

Although the UX is great for what it is, it could be a bit prettier and easier to use - much like a lot of modern new apps!

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[HiBob](https://www.capterra.com/p/156106/Hibob/)

Review Source

JA

Jackie A.  
Chief HR Officer  
Insurance  
Used the software for: 1-2 years

### "Highly Recommended"

May 17, 2022

5.0

Very positive

Pros

It just works. It’s simple to implement, simple to use, not buggy and has a great user interface. Good periodic upgrades too.

Cons

Support could be better. The support team needs to be quicker on some occasions and more responsive to manage expectations on others.

Reason for choosing BambooHR

Better value for money, more robust, more simple. Better sales process, and better onboarding.

Review Source

JK

Joelle K.  
HR Manager  
Financial Services  
Used the software for: 6-12 months

### "Great software ! "

February 16, 2022

5.0

I absolutely love bambooHR and i believe the software is very easy to use.

Pros

The integration was very simple. The features are very simple to use. I was easily able to teach my new HR coordinator without any issues.

Cons

I wish managers have more autonomy to fix their own employees time off requests and more options of reporting.

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Collage HR](https://www.capterra.com/p/163707/Collage/)

Reason for choosing BambooHR

Price, user-friendly, good for small to medium companies.

Review Source

MU

Manav U.  
Actuarial Analyst  
Financial Services  
Used the software for: Less than 6 months

### "Review Of Bamboo HR "

May 17, 2024

5.0

Pros

Allows onboarding and off boarding as well as customer service

Cons

It has dedicated interview scheduler and cascading goals

Review Source

JD

Josh D.  
Human Resources Supervisor  
Education Management  
Used the software for: 2+ years

### "Great HR Software!!"

May 24, 2022

5.0

Pros

It's a really user-friendly software that provides everything you need all in one place. They're constantly making adjustments and improvements to help make the users' lives easier. And they provide great communication (and entertaining videos) to introduce said changes to help the user succeed!

Cons

There are times where I'm surprised at the software's limitations in customization (when running reports or adding employee data fields), but I'm only surprised because of how terrific the software is overall! It can be a little pricey if you don't use all of the services they offer.

Review Source

JMS

José Miguel S.  
Education Manager  
Medical Devices  
Used the software for: 6-12 months

### "Solución integral de recursos humanos con peculiaridades menores"

May 22, 2023

5.0

Mi experiencia general con BambooHR ha sido muy positiva. La plataforma ha transformado nuestras operaciones de recursos humanos, haciéndolas más eficientes y optimizadas. A pesar de los inconvenientes menores, creo que los beneficios superan con creces los desafíos.

Pros

Como usuario de BambooHR, estoy constantemente impresionado por su completo conjunto de herramientas de recursos humanos. El proceso de incorporación de nuevos empleados me parece particularmente intuitivo y simplificado, lo que me facilita concentrarme en integrar a los nuevos empleados en el equipo.

Cons

A pesar de sus beneficios, BambooHR no está exento de inconvenientes. He notado que la función de informes puede ser un poco restrictiva, lo que limita la medida en que puedo personalizar los informes para satisfacer mis necesidades específicas. También desearía que la aplicación móvil fuera tan robusta y fácil de usar como la versión de escritorio.

Review Source

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