---
title: "Page 3 | BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 3 - Is BambooHR the right Performance Management System solution for you? Explore 3653 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/110968/BambooHR/reviews/?page=3"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

BambooHR

4.6 (3653)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Page 3 - Reviews of BambooHR

## Showing most helpful reviews

Showing 51-75 of 3653 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Shelli M.  
Office Manager  
Consumer Services  
Used the software for: 2+ years

### "Best HR company"

September 25, 2026

5.0

Absolutely wonderful company! Definitely puts their clients first and is ready and willing to help in any way possible if needed.

Pros

The ease of use, customer support, communication, payroll options were everything we needed to help run our small business. Fantastic working with them from the very beginning.

Cons

The only thing I can think of that I wasn't 100% happy with was figuring out a state tax problem with our payroll runs. But I will say they were very quick to help me figure it out and get it resolved.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing BambooHR

BambooHR had so many more options that we were looking for and looked to make such an easy transition with all the training videos and such

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

We were having issues with the previous company (running payroll late, missing data) and we wanted a way to be digital and have control over those things ourselves. Also wanted an all-in-one platform instead of using several different platforms.

Review Source

Jean-Baptiste R.  
Ship Tracking Analyst  
Information Services  
Used the software for: 1-2 years

### "Easy, intuitive and pleasant to use"

August 5, 2026

5.0

My overall experience with BambooHR has been very positive. Everything generally runs smoothly, whether managing everyday HR tasks, accessing company information or applying for a position. It is simple, intuitive and reliable.

Pros

BambooHR is very easy and intuitive to use. The interface is clear, well organised and visually pleasant. It is generally very easy to find what I need. Company announcements and HR communications are also easy to access. I also had a very good experience using BambooHR when applying to join the company and later when applying internally for a new position. The application process was clear and straightforward.

Cons

Some menus or options are only available if they have been activated by HR, so occasionally I need to contact HR to access a feature. However, this is quite rare.

Review Source

tM

tyra M.  
customer support agent  
Consumer Services  
Used the software for: 6-12 months

### "Tyra M. BP review"

May 15, 2026

5.0

My overall experience with BambooHR was positive. The platform is easy to use, well organized, and helpful for managing everyday HR tasks efficiently. Features like employee record management, onboarding, time-off tracking, and reporting helped simplify processes and improve communication across teams. The interface is intuitive, which made it easy to learn and navigate without extensive training. While there are some limitations with advanced customization and certain reporting capabilities, overall it provided a reliable and streamlined HR solution that worked well for day-to-day operations.

Pros

What I liked most about BambooHR was how user-friendly and organized the platform is. It makes common HR tasks like onboarding, time-off tracking, employee records, and performance management much more streamlined and easy to manage in one place. The interface is clean and intuitive, which helps reduce training time and makes it simple for both HR teams and employees to navigate. I also appreciated the automation features and reporting tools, which save time and improve overall efficiency.

Cons

One thing I liked least about BambooHR was that some of the more advanced customization and reporting features can feel limited compared to larger enterprise HR systems. Certain functions may also require add-ons or integrations to fully meet specific business needs. Additionally, while the platform is very user-friendly, there can be occasional limitations with workflow flexibility and permissions settings depending on how complex your organization’s processes are.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

My job made the change. We are unsure of why they decided to choose bamboo

Review Source

MM

Monneth M.  
Senior Production Accountant  
Entertainment  
Used the software for: 2+ years

### "Simple but Effective"

May 15, 2026

4.0

Overall, BambooHR has been a transformative tool for our small-to-medium-sized business management. It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks. The automation of the onboarding process has improved the new-hire experience, making our company look professional from day one. Communication across the team has also seen a boost due to the centralized directory and announcement features. It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package. For any growing business looking to move away from messy spreadsheets to a professional, automated HRIS, BambooHR is a top-tier choice.

Pros

What stands out most about BambooHR is its incredibly intuitive and clean user interface. Unlike many legacy HR systems that feel clunky and dated, BambooHR feels modern and is easy for employees to navigate without extensive training. The self-service portal is a major highlight, allowing staff to manage their own time-off requests, update personal information, and access company handbooks effortlessly. Additionally, the reporting tools are powerful yet simple to use, making it easy to pull insightful data on turnover, headcount, and employee satisfaction (eNPS) in just a few clicks.

Cons

While the core HR functions are excellent, the payroll integration can sometimes feel a bit restrictive depending on the complexity of your organization’s needs. While they offer their own payroll solution, migrating to it or syncing it with third-party providers occasionally results in minor data discrepancies that require manual auditing. Furthermore, while the performance management module is good for standard reviews, it lacks some of the deeper, more customizable competency mapping and 360-degree feedback features that specialized performance platforms offer.

Review Source

GP

Gonzalo P.  
Data Analyst  
Computer Software  
Used the software for: 1-2 years

### "Simple and useful for everyday HR tasks"

May 15, 2026

5.0

Overall, my experience with BambooHR has been positive. It is a useful and practical tool for managing HR-related information, and it makes many processes easier compared to doing them manually or through emails. I think it works well for everyday use, although some small improvements in customization and navigation would make it even better.

Pros

I liked that BambooHR is quite easy to use and intuitive. The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation. I also liked that everything is in one place, which makes the process faster and more organized.

Cons

What I liked least is that sometimes some sections can feel a bit limited or not very flexible depending on what you need to do. Also, for some specific information, it can take a few clicks to find exactly what you are looking for. It is not a big problem, but it could be improved to make navigation even smoother.

Review Source

KC

Kiara C.  
Customer Support Specialist  
Consumer Services  
Used the software for: Less than 6 months

### "User-Friendly, Modern & Great for Remote Work"

May 18, 2026

5.0

I use BambooHR regularly for work and honestly, I love BambooHR! My overall experience has been really positive so far. The platform feels modern, easy to use and very well organised, which makes completing everyday tasks quick and stress-free. I’ve found it especially helpful for accessing important company information, managing leave requests and staying connected while working remotely. Everything is laid out clearly and the user experience feels very intuitive, even when using features for the first time. Compared to other workplace systems I’ve used before, BambooHR feels much more streamlined and employee-friendly. Overall, it’s made HR-related processes feel simpler, faster and far more efficient.

Pros

I love how user friendly BambooHR is! Everything feels really clean, simple and easy to navigate, which makes day-to-day tasks much less overwhelming. I especially like that important information is easy to find without having to click through lots of complicated menus or systems. Features like leave requests, employee information, company updates and performance tools all feel very streamlined and intuitive. It’s also really helpful having everything centralised in one platform, especially while working remotely, as it makes communication and accessing HR resources much more convenient. Overall, BambooHR feels modern, organised and efficient, which creates a much smoother employee experience compared to other HR platforms I’ve used previously.

Cons

Hmmm, I can’t say I’ve found a major con about BambooHR yet! So far, my experience has been really positive and the platform has been easy to use across the features I interact with most regularly. If I had to mention something minor, it would probably just be that there are so many features available that it can take a little time to fully explore and learn everything the platform offers. That said, the layout is intuitive enough that it still feels easy to navigate while learning. Overall, it’s been a smooth experience and I haven’t run into any major frustrations or usability issues so far.

Review Source

VT

Vicky T.  
Marketing and Special Projects Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "User-Friendly and Better than ADP"

April 23, 2026

5.0

My experience has been very pleasant overall, and when I saw my husband using it for his work too, I said it's awesome!

Pros

I like the look and feel of BambooHR. At my past job, we used ADP, and it was always glitchy and felt very outdated. I like that I can see my payroll easily, and they have filters you can use to update it to your liking. The job posting feature is easy to use. I love being able to see when other people at my company are on vacation or not. We are a small company, and I do not know how much we pay for it, but it works for us. I know when we were big, it was a great way to see what everyone was up to, and it tracks birthdays and work anniversaries. It's super cool. Never used the customer service support, but I know our contractor does, and they said it's good. No complaints. They are definitely worth joining.

Cons

It's weird that it's set up by the company's domain, so if you do not know it, sometimes you have trouble logging in. For example, anywhere I do not have the link bookmarked. But, aside from that, they are great.

Review Source

sdE

sait doğan E.  
content manager  
Financial Services  
Used the software for: 1-2 years

### "Good HR platform for small teams"

April 24, 2026

4.0

Mostly positive. It does the main HRIS job well and our team is actually using it, which was not the case with our previous system. Where it falls short is when you start needing more advanced functions, like complex payroll cases, custom reports, or real recruiting features. At that point you either pay for extra modules or build a workaround.

Pros

The thing I liked most is how quickly we managed to onboard the whole team. We were using spreadsheets and a messy Google Drive folder before, and in around two weeks everyone had their profile set up and was actually using the system. The interface doesn't look like a typical enterprise software, which is important because some of our employees only log in two or three times in a year. Time-off requests work very well. Employee submits, manager gets a notification, and that's it. No more chasing people on Slack to ask if they saw the email. Mobile app is also useful for this, since some of our team are not sitting at a desk all day.

Cons

Price is the main issue for me. They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules. It feels like every feature I really needed was behind another paywall. For a small business, you should really calculate if the total cost makes sense compared to using few cheaper tools separately. Payroll itself is okay but not amazing. We had some problems with tax filings in the first quarter and reaching support on the phone took longer than expected. Support is mostly by email and the response time can be slow if your problem is not marked as urgent.

Switched from

[Lever](https://www.capterra.com/p/142452/Lever/)

We were using Lever only for recruiting, but everything after hiring was still in spreadsheets. Employee records, PTO, onboarding documents, all in different places. We needed one central system for HR, not just hiring. BambooHR was the right size for a small team and the price made more sense than going to a heavy enterprise tool. We still kept Lever for recruiting, but BambooHR is now our main HRIS.

Review Source

KF

Kyle F.  
Security Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "Love BambooHR"

April 22, 2026

5.0

My overall experience with BambooHR has been extremely positive. The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting features make recruiting more efficient. Customer support has also been excellent whenever we’ve needed assistance; responses are timely, helpful, and knowledgeable. Overall, BambooHR has made managing HR processes much more efficient and organized, and I would highly recommend it to other organizations looking for a dependable, user-friendly HR solution.

Pros

What stands out most about BambooHR is how well it balances functionality with simplicity. The platform is incredibly easy to use, even for team members who aren’t particularly tech-savvy and customer support is top notch when needed. Everything from onboarding to day-to-day HR tasks feels intuitive and streamlined. I also appreciate the strong value for money. Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems.

Cons

There are very few downsides in my experience. If I had to point out something, it would be that certain advanced customization options could be expanded, particularly for organizations with highly specific or complex HR workflows in the Nuclear Industry dealing with security clearances. However, this hasn’t significantly impacted our ability to use the platform effectively.

Review Source

VR

Verified Reviewer  
IT Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Simple but very effective HRIS solution. "

April 16, 2026

5.0

Overall, this tool has been a valuable resource for our HR team. They have the ability to keep track of all aspects of an employee in one simple solution.

Pros

BambooHR is one of the most simplified HRIS solutions out there. The value is spot on for what you get. Their customer support is always available and responsive. It can handle all things payroll, employee directory, job postings and onboarding, and document management.

Cons

Simple tool that doesn't offer much additional customization. While it does have a ton of great features, some folks would like to add their own touch to it.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Reason for choosing BambooHR

We chose it because it is so simple. It can be rolled out to users that are not very technologically inclined.

Review Source

Dale D.  
HR Director  
Law Practice  
Used the software for: 2+ years

### "Better Than Its Competitors"

September 28, 2026

4.0

Overall, it is very good, and I chose it after reviewing several others. We have had an overall good experience.

Pros

BambooHR is extremely user-friendly, unlike some of its competitors (SAS, World of Work, etc.). I like that our employees can use it without a lot of training, and it is great at keeping my office paper-free.

Cons

My biggest complaint with BambooHR is that some of the categories are not editable. For example, there are folders created under the "Documents" tab for al employees that I don't use or want (e.g., Tasklist Attachments, Workflow Attachments) that I can't get rid of. I also would like to able to add additional information under the "Benefits" tab but I cannot. For example, it has a box for "Plan Details," but it isn't editable, so I can't add anything to any of my plans.

Review Source

Adnan S.  
Customer Care  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User-Friendly and Convenient HR Platform"

September 25, 2026

5.0

Overall, my experience with BambooHR has been positive. As an employee, I find it easy to use and helpful for managing personal information, leave requests

Pros

What I like most about BambooHR is that it is easy to use for both employees and HR. Employees can easily access their personal information, leave balances, and HR-related requests, while HR can efficiently manage employee records, attendance, leave, and other HR processes. The system is user-friendly, organized, and helps reduce manual work and improve overall efficiency.

Cons

As an employee, I find that some features could be more straightforward and easier to use. Occasionally, it can take a few extra steps to find information or complete certain tasks. Overall, the system is good, but improving the employee experience and simplifying navigation would make it even better.

Review Source

LY

Lamar Y.  
HR Director  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "UST Experience"

September 29, 2026

5.0

The overall experience has been wonderful, especially since transferring to the platform from UKG. Our onboarding process has been streamlined, and the ability to communicate with candidates has been seamless.

Pros

Small Business Management, ease of use, the ability to centralize employee data, most of all unlike complex enterprise HR Tools the learning curve is not steep.

Cons

Some functionality limitation, for example limited custom reporting and/or custom workforce analytics, the mobile app lacks certain desktop capabilities.

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing BambooHR

Pricing, user functionality, customer service

Switched from

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Customer Service, the platform was too difficult for the leaders to use.

Review Source

VG

Valerie G.  
Customer ServiceHR  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "BAmbooHR-The Perfect Guide to HR Responsibilities."

September 28, 2026

5.0

BambooHR has helped me to become more knowledgeable about handling the HR duties throughout the year.

Pros

Bamboo makes HR tasks so easy. As someone with little to none experience in amanging HR duties, I LOVE Bamboo. All the guess work is taken out if my duties. The reminders that payroll is due, who is out for the day, tax time tasks, IRA timeline, etc. And any time I have a question, the access to the AI tool, emailing a more intricate question or scheduling an appointment with one of the Bamboo Team are so helpful and the response is immediate. I would be loss without Bamboo.

Cons

I would like to see the Bamboo AI to be able to cover more topics, be more user-friendly and knowledgeable. Many of my questions are not able to be answered by the bot.

Review Source

AH

Alex H.  
Customer Service Manager  
Education Management  
Used the software for: 6-12 months

### "A wonderful payroll tool overall, app is a bit buggy. Still 8/10!"

May 12, 2026

5.0

Pretty good. A solid 8/10. It's more visually appealing than most of the other payroll apps and sites I've used, and offers more options than some.

Pros

It's very easy to use and makes it so I can access a lot of company-specific benefits like payroll, time off, insurance, and my 401K/retirement.

Cons

The app could use a little more bug fixes, I prefer using the desktop version as it usually has less issues. But customer support has been very helpful in their communication.

Switched from

[UKG Wallet](https://www.capterra.com/p/276816/UKG-Wallet/)

My company decided to switch right after I got hired. I am unaware of the specific reason why.

Review Source

CA

Carolina A.  
Operations Manager  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "I love using BambooHR!"

October 7, 2026

5.0

Overall, I am very satisfied and I feel using BambooHR has been the best thing for our company. We use it for onboarding purposes. Nonetheless, there are so many more features that we can be using BambooHR for in our company. We can leverage a lot of the services BambooHR has to offer.

Pros

I was introduced to BambooHR from one of my coworkers. I work for a small business which is growing very fast. I like the convenience it has for onboarding purposes of new consultants, the ease of sending and signing documents, as well as using many more tools in the same place which our company did not have. I like the price, the convenience, the user interface, the ease, I love all of it. Our team uses it as well for posting jobs and gathering qualified consultants. I had the need to use their customer support services just once. The Customer support service I received was exceptional!

Cons

I am not sure I dislike anything about it at this point. I fear that my company is not utilizing it to the max and we can be taking advantage of using more of the features BambooHR has to offer. We do not yet use it for payroll.

Review Source

Temitope O.  
Online Customer Support Officer  
Financial Services  
Used the software for: 6-12 months

### "Easy-to-Use HR Platform for Growing Businesses"

July 30, 2026

5.0

My overall experience with BambooHR has been positive. The platform simplifies many routine HR tasks and provides a convenient way to manage employee information and processes. It is particularly helpful for small and growing businesses looking for a centralized HR management system. Customer support has also been helpful when assistance is needed.

Pros

BambooHR is easy to use and has a clean, intuitive interface. It makes managing employee information, onboarding, time off, and other HR processes much more organized. I also like how employee records and important HR information are kept in one place, which makes day-to-day management easier. The communication and reporting features are useful for keeping track of employee-related activities.

Cons

Some features can take time to understand, especially when setting up more advanced HR workflows and configurations. There are also areas where I feel the customization options could be more flexible, particularly for businesses with unique HR processes.

Review Source

Denis M.  
Recruiter  
Financial Services  
Used the software for: 1-2 years

### "Okay for basic HR, but terrible for recruiting with no AI functions and crashes too often"

April 28, 2026

2.0

Very frustrating, honestly. I’m giving it 2 stars because the basic employee management side does function, but if recruiting is a major part of your day, look somewhere else. The lack of basic modern integrations like LinkedIn makes it feel like software from 10 years ago. Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time

Pros

The basic features like time-off requests and the employee directory are fine. It keeps employee documents and personal info organized well enough once someone is actually hired and in the system

Cons

The recruitment module is awful. The biggest problem is that there is absolutely no integration with LinkedIn. Every single time I want to add a candidate, I have to manually type or copy-paste all their details and resume info into the system. When you're doing high-volume hiring, this wastes hours of my week. On top of that, the platform's reliability is bad. The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck. No AI functions in recruitment is a big disappointment nowadays

Review Source

RV

Rakhi V.  
QA Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Bamboo HR Review after using it for 4 years"

March 27, 2026

5.0

My experience has been positive. It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially around deeper reporting and reducing clicks—it’s still a solid tool for day-to-day HR needs.

Pros

It is clean and straightforward BambooHR is for the basics—finding employee info, org details, and important documents is quick and not buried under too many menus. I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth

Cons

Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without workarounds. Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected.

Review Source

VR

Verified Reviewer  
Community Manager  
Real Estate  
Used the software for: 6-12 months

### "Positive Experience "

March 28, 2026

5.0

Overall, I’m very pleased with the software! It’s been a great addition to our resources and we continue to rely on it more and more.

Pros

It is very easy to use and navigate. We keep adding the use of more features of the software for our team and it’s been a great resource!

Cons

We use the system to track mileage and topics for 1:1s with our supervisors (among other things). I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app.

Review Source

SU

Shatakshi U.  
Customer Support Specialist  
Human Resources  
Used the software for: 2+ years

### "Best Platform "

April 21, 2026

5.0

Pros

The user interface is genuinely impressive, offering a seamless and intuitive experience from start to finish. Everything feels thoughtfully organized, making navigation effortless even for first-time users. The design is clean, visually appealing, and free from unnecessary clutter, which enhances usability. Each feature is clearly labeled and easy to understand, reducing any learning curve significantly. It’s evident that a lot of attention has been given to user experience, ensuring that interactions feel smooth and efficient. Overall, the UI stands out as both functional and engaging, making it a pleasure to use on a regular basis.

Cons

There are no real drawbacks to highlight, as everything works smoothly and the overall experience is very positive. The interface is easy to use, making it accessible even for those who are not very familiar with similar platforms. Navigation feels natural, and most features can be understood without much effort. While there are occasional moments when it feels a bit slow, they are infrequent and not significant enough to be considered a true downside. Overall, the performance remains reliable, and the ease of use combined with its functionality makes it a highly satisfying experience.

Review Source

IM

Ivette M.  
Human Resources Director  
Government Administration  
Used the software for: 2+ years

### "Still Loving It"

September 24, 2026

5.0

I love BambooHR, I've explored other HRIS options but noting compares with how user friendly BambooHR is. I also like that they are always improving and adding new features.

Pros

How user friendly it is. We are a government entity and the fact that BambooHR is so modern looking and easy to use is a plus for all. We can prove that government doesn't have to be boring.

Cons

I don't like that I can't automate timesheets. I would love if I can set up schedules and those hours would sync with timesheets, this would be easy for my crossing guards; they only work 2 hours a day and right now I am tracking their hours as paid time off.

Review Source

VR

Verified Reviewer  
Adjunct Professor  
Education Management  
Used the software for: 2+ years

### "Intuitive Site for Everyone"

August 8, 2026

5.0

It's great! You can get people to sign documents that are linked in Bamboo HR which makes referring back and accessing them easy!

Pros

Bamboo HR is so easy to use! I love all the information you get at a glance and how easy it is to see more. When looking at my payroll, I am able to see my pay, taxes, deductions all at a glance as well. The site is very intuitive. It makes it easy for small and large businesses to manage what's happening on a daily basis. I love that it's an all around helpful site for everyone. Colleagues know who's out for the day, who just got hired, and how much sick and vacation time they have as well.

Cons

If you are trying to use it on a mobile browser, you can't always see what you see on the website. Be aware as you are opening/reviewing documents.

Review Source

FD

Freya D.  
Account Manager  
Accounting  
Used the software for: Less than 6 months

### "Great Tool for Everyday HR Tasks"

June 19, 2026

5.0

My overall experience with BambooHR has been positive. It is easy to use, straightforward to navigate, and helps keep HR processes organised in one place. Managing employee information, submitting leave requests, and accessing company documents are all simple and efficient. The platform helps save time by reducing administrative work and gives employees quick access to the information they need. Although some features could offer more flexibility, the system is reliable and supports day to day HR management effectively. Overall, BambooHR has been a useful tool that helps improve efficiency and organisation across the workplace.

Pros

What I liked most about BambooHR was how easy it is to use. The layout is simple and straightforward, so finding employee information, submitting leave requests, and completing HR tasks takes very little time. The self-service features are helpful because employees can update their own details and access information without needing HR support. I also found the onboarding and leave management tools useful for keeping everything organised in one place. Overall, BambooHR helps reduce admin work, improves efficiency, and makes day-to-day HR processes much smoother for employees and managers.

Cons

One thing I liked least about BambooHR is that some reporting and customisation options feel limited compared with more advanced HR platforms. Setting up highly specific reports can take extra effort, and certain workflows could offer more flexibility. The mobile app works well for basic tasks but does not provide the same functionality as the desktop version. There are also times when navigating between different sections requires a few extra clicks. These are relatively minor issues, but improvements in reporting, customisation, and mobile features would make the overall experience even better.

Review Source

MLB

Mary Louise B.  
Manager, People and Culture  
Civil Engineering  
Used the software for: 2+ years

### "They listen."

June 23, 2026

4.0

Overall, my experience with BambooHR is positive. They keep their users informed and they seek regular feedback on their products. I am excited to see how BambooHR continues to evolve.

Pros

BambooHR is easy to use from all levels - employee to HR. The interface is clear and simple, but still provides all functions needed to manage employee information. BambooHR listens to their users and regularly makes updates to improve the system.

Cons

The Job Posting section does have a few limitations - limited sorting/filtering options in the hiring section. However, as mentioned, BambooHR does listen to their users and they have made other improvements to the hiring section in the past.

Review Source

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