# Page 32 | BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is BambooHR the right Human Resources solution for you? Explore 3108 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110968/BambooHR/reviews

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BambooHR

4.6 (3108)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 32 - Reviews of BambooHR

## Showing most helpful reviews

Showing 776-800 of 3108 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KK

Kurt K.  
Chief People Officer  
Construction  
Used the software for: 6-12 months

### "BambooHR was the RIGHT CHOICE for us!"

February 1, 2024

5.0

Pros

The ease of implementation was fantastic -- and every member of the BambooHR team with whom we have worked has been amazing. The Sales Associate knew the product and made us feel comfortable and answered every question. Our Implementation Manager was likely the best that I have ever worked with -- and I have been involved with countless HRIS and payroll implementations.

Cons

Technical support is extremely responsive and helpful however, we are finding that the queue to wait for Online Chat support is longer and taking more time. It was fairly routine to have anything answered within 5 minutes however, now I have seen the queue take as long as 40. I am not sure if this is due to staffing or the questions are more complex however, it is a noticeable difference.

Reason for choosing BambooHR

Ease of implementation, speed of implementation (five weeks!) and an extremely user-friendly interface -- our entire Company loves it from the President on down!

Review Source

GC

Gary C.  
Managing Director - Ops & Tech  
Renewables & Environment  
Used the software for: 1-2 years

### "We now have a high Quality System to manage our HR needs"

May 17, 2022

5.0

Excellent, everyone in the business uses it, from recording their own leave requests to changes of address, banking details etc. It has made the HR teams life much easier, allowing them to focus on what is important to the company, i.e. growing our people

Pros

We like the flexibility of the product, having new fields added, the consistency we have in analytics. We have reduce our annual salary benchmarking process from over a month down to less than a week.

Cons

Performance Reviews. No where near flexible enough. We should be able to have an unlimited number of self defined questions.

Reason for choosing BambooHR

Great reviews, all the complexity is hidden, time to value, simplicity to deploy

Review Source

Andrei B.  
Co-founder, COO  
Information Technology and Services  
Used the software for: 2+ years

### "BambooHR helps us manage our team efficiently"

December 21, 2022

5.0

Great product great mobile app. It does its job perfectly.

Pros

Easy to use. Thoughtful interface; everything is well organized and easy to reach. Holiday tracking is amazing. Also, document signatures brought us a lot of efficiencies.

Cons

Performance Tracking is too expensive for what is does.

Reason for choosing BambooHR

Because it ticked the boxes and it was affordable.

Review Source

KD

Katelyn D.  
Phone Counselor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Why BambooHR"

September 21, 2023

5.0

Its been very pleasant, I have been enjoying using BambooHR. Its so wonderful to have it customizable to my preferences, and not only that to navigate easily. These are qualities I like to see in a product.

Pros

I love that the user interface is clean, simple and easy to navigate. Honestly that makes it very attractive in that sense because when I am at work or looking for something after hours, I do not want to spend half of the time searching through. I also love that as a new employee at my company, the onboarding information was up front and easily accessible, therefore I did not need to go far to find out about my fellow co-workers or managers!Not only that, the name BambooHR makes it sound so cute and friendly, it personally makes me happy to see, and the fact that you can personalize your widgets and customize your front page to how you like it, 10/10 I recommend!

Cons

I wish there was a dark mode feature, that is something that eases my eyes, especially when I am looking at BambooHR at nighttime!

Review Source

MS

Mohamed S.  
Social media manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Bamboo HR - Une solution de gestion des ressources humaines complète et facile à utiliser"

February 17, 2023

5.0

Dans l'ensemble, j'ai été très satisfait de l'utilisation de Bamboo HR. Le logiciel offre une solution de gestion des ressources humaines complète et facile à utiliser, et l'interface est intuitive et personnalisable. J'ai particulièrement apprécié la facilité d'intégration avec d'autres outils d'entreprise et la réactivité du service client. Cependant, le coût peut être un frein pour les petites entreprises et certaines fonctionnalités avancées nécessitent une configuration plus complexe. Malgré cela, je recommande vivement Bamboo HR à toute entreprise à la recherche d'une solution de gestion des ressources humaines efficace et complète.

Pros

\- Bamboo HR offre une plateforme de gestion des ressources humaines complète et intuitive, couvrant toutes les tâches de gestion du personnel, de la paie aux évaluations des performances en passant par la gestion des congés et la planification de la relève.- Le logiciel est facile à utiliser et à personnaliser pour répondre aux besoins spécifiques de chaque entreprise.- La solution est compatible avec de nombreux autres outils de gestion d'entreprise tels que Slack, Zapier et Workday, offrant ainsi une intégration facile avec les systèmes existants.- Le service client est réactif et compétent, offrant une assistance rapide et efficace en cas de problème.

Cons

\- Le coût de Bamboo HR peut être relativement élevé pour les petites entreprises avec des budgets limités.- Certaines fonctionnalités avancées, telles que la planification de la relève, peuvent nécessiter une configuration plus complexe, ce qui peut prendre du temps et nécessiter une assistance technique supplémentaire.

Review Source

GJ

Gustavo J.  
Marketing Manager  
Gambling & Casinos  
Used the software for: 2+ years

### "Very useful from an organisational perspective"

February 28, 2024

4.0

Pros

Recommended 100% for any organisation regardless of size.Very useful for day-to-day organisation of work and internal communications

Cons

It is difficult to find negative aspects in this tool, maybe it should modernise its look and feel a little bit

Review Source

AS

Alex S.  
Business Systems Analyst  
Civil Engineering  
Used the software for: 6-12 months

### "BambooHR - Solid HRIS "

June 1, 2023

4.0

Good so far and the continuous updates have made it better. I hope to see even more customization options added.

Pros

BambooHR is a great HRIS platform. Applicant tracking and onboarding/offboarding are fantastic.

Cons

The performance review module should be more customizable than it is. Having a hard limit on questions and having mandatory questions that cannot be removed may be limiting for how different companies wish to conduct their reviews. It places those in admin positions in a box.

Alternatives considered

[ChartHop](https://www.capterra.com/p/201072/ChartHop/)[Payworks](https://www.capterra.com/p/235453/Payworks/)

Reason for choosing BambooHR

It ticked more boxes than the competitors for a comparable price

Review Source

CP

Cindy P.  
HR Manager  
Construction  
Used the software for: 1-2 years

### "BambooHR for a medium sized business"

December 1, 2022

5.0

BambooHR has made the communication in our business so much better and the employees feel more connnected!!!

Pros

What our company likes most about BambooHR is the communication that it created between all the members of the company. The implementation was easy and did not take too long.

Cons

I wish that BambooHR had more options in the time tracking such as geo fencing for clocking in and out and more options for automatic deductions.

Reason for choosing BambooHR

The cost and the fact that I did not have to use the payroll system that you offer if I did not want to.

Review Source

SL

Sara L.  
HR Consultant  
Accounting  
Used the software for: 2+ years

### "Great product for small to mid-sized teams"

June 30, 2023

5.0

I really enjoy using BambooHR due to its user-friendliness and how quick and knowledgeable the support staff are.

Pros

\-Ease of use-Customizable -Customer support

Cons

\-More customizing of performance management system

Review Source

HS

Harshpreet S.  
IT Support Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "One Stop for all your HR Needs"

June 16, 2021

5.0

My overall experience has been great with BambooHR. It's a breeze to use this software on a daily basis. I love the mobile application that it has and the ability to submit day off requests directly from that. Really nice and convenient.

Pros

This is one of the best HR software that I have seen. Its quick, efficient, and allows companies to be able to manage their employees in a proper way. It's a single place that is super easy to navigate: both for the employees and the employer. Everything is available for both the employees to see and this has become increasingly convenient, now that remote working has increased mani a fold.

Cons

I would really like to see this software emerge as an expense management program as well. There should be an option where we can upload our invoices for billing directly. That would make this already awesome program so much better!

Review Source

PP

Pratik P.  
SENIOR FINANCE OFFICER  
Computer & Network Security  
Used the software for: 2+ years

### "Innovative Platform"

June 2, 2023

4.0

Pros

User-friendly interface, ease of use, comprehensive features for managing HR processes, customizable workflows, robust reporting capabilities, and responsive customer support.

Cons

1.If it is feasible, the customization should be implemented to disallow managers from approving negative leave.

Reason for choosing BambooHR

It helps manage various HR functions such as employee data, time-off tracking, onboarding, performance management, and more.

Review Source

VR

Verified Reviewer  
Security Engineer  
Financial Services  
Used the software for: 2+ years

### "BambooHR - the best employee management system "

May 1, 2022

4.0

Great all round HR application, very easy to manage and pull reports.

Pros

Great and very easy to use for employee management, employee goal settings and tracking, leave management and employee directory system.

Cons

Not so easily customizable, Especially creating features not already existing. Customer service could be a pain sometimes.

Alternatives considered

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[Sage HR](https://www.capterra.com/p/128705/SageHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Reviewsnap](https://www.capterra.com/p/80949/Reviewsnap/)

Review Source

Hrach G.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good tool for People Management"

March 25, 2024

4.0

Pros

BambooHR's user-friendly interface and customizable features have greatly streamlined our HR processes. The intuitive dashboard and robust reporting tools provide valuable insights for decision-making.

Cons

While BambooHR offers great functionality, it lacks advanced analytics options and could improve customer support responsiveness. Additionally, expanding integration options would enhance its versatility.

Review Source

LW

Lilian W.  
HR Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "BambooHR makes HR processes more organized"

March 6, 2019

5.0

I recommend using BambooHR as this program makes managing of human resources much easier. I can tell for sure that it will suit to any kind and size of business. If you still doubt, just try its free version. I am sure your HR team will like it a lot.

Pros

I like that I can check all the documentation which is connected to each of employee. So you do not need to have thousands of folders saved on your computer. Everything is already stored correctly. And it takes just a few minutes to find the right document. What is more, you can customize the view according to your and company needs. But the best thing that I like that BambooHR has a great time-off management option. Employees submit a request, supervisor approves it and I got all this information well structured. BambooHR is a simple and easy-to-understand program. The design is really cool. But the best thing is that all the information about your employees is gathered in one place. Thanks to BambooHR HR managers spend less time for the organization of their work.

Cons

One of the problems is that when a supervisor or another person who needs to approve the time-off request is absent, there is no opportunity to approve it. I wish there was some kind of approval backup when another person approves time-off requests on supervisor’s behalf. Moreover, BambooHR has a very weak number of the integrated program. Because of that, we need to do a lot of work manually. Last but not least is the customer support. They are not capable to solve complicated issues.

Review Source

DG

Darryl G.  
Manager Safety & People  
Oil & Energy  
Used the software for: 2+ years

### "Intuitive HR "

December 6, 2022

5.0

Great customer service, any ideas or challenges that we have had BambooHR has been proactive in providing solutions.

Pros

Easy to use and integrate into the business. Onboarding has never been easier with setting tasks and owners. It provides an easy to use system for managing people and is easy for the employees to access and use as well.

Cons

I have not found anything that I do not like about the software

Review Source

SD

Sylvie D.  
Human Resources and Administration Manager  
Mining & Metals  
Used the software for: 6-12 months

### "BambooHR is an Amazing Time Saver!"

May 17, 2022

5.0

Pros

The implementation was seamless and the features saved countless hours for the HR department and the operations department. BambooHR is a dream when it comes to analytics and providing access to many value added reports. Love this software! I really can't say enough about it!!!

Cons

I have nothing negative to say about this software and only wish I had more time to implement all of its wonderful features. Our continual improvement goals are easily met with BambooHR.

Review Source

VR

Verified Reviewer  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great software, super user friendly"

December 13, 2020

5.0

It keeps everything consolidated in one place for us.

Pros

They always put the customer first. User friendly design, very easy to use. Always refining, and have great training videos. 10/10

Cons

I wish more items were a bit more customizable, like the Performance Management, but for the price, it's kind of a no brainer.

Review Source

MF

Melissa F.  
HR Manager  
Furniture  
Used the software for: 2+ years

### "Bamboo is amazing! "

February 15, 2022

5.0

Love it

Pros

I like the user friendly aspect of it...

Cons

main page could allow for storage of doc

Reason for choosing BambooHR

I picked the system that was easy to follow, had e-signature options and was the best value.

Review Source

MV

Matthew V.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great HR software!"

February 15, 2022

5.0

Pros

Bamboo is easy to use, easy to track and is customizable for your organization.

Cons

Training module could be made to better suit individual training.

Review Source

VR

Verified Reviewer  
Sr Manager  
Management Consulting  
Used the software for: 1-2 years

### "Software completo de RRHH"

September 1, 2023

4.0

Pros

poder gestionar el reclutamiento, la gestión de nóminas, reporting y performance de empleados en un mismo sitio.

Cons

la aplicación móvil es bastante limitada

Review Source

LK

Lubna K.  
Manager, HR Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "Wouldn't know how to function without it! "

April 20, 2023

5.0

absolutely amazing!

Pros

love how user-friendly the portal is! The constant updates are great, customer service is always prompt and very helpful. All users love using the portal and we rely on it on a daily basis!

Cons

Some features are not customizable such as the performance tab - we would love to use this more in our org

Alternatives considered

[Sage People](https://www.capterra.com/p/132329/Sage-Business-Cloud-People/)

Reason for choosing BambooHR

price, user-friendly

Review Source

PCL

Po Cheng L.  
Manager  
Computer Software  
Used the software for: 2+ years

### "BambooHR Review"

January 5, 2024

3.0

Pros

Easy to see who’s in and out of office for the day. Easy to apply for days off.

Cons

If I am out of office, my manager cannot approve sick leave for my direct reports for me. I also cannot hide certain information if I want my team leads to have their own direct reports.

Review Source

SS

Sarah S.  
Business Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Bamboo makes my job easier"

January 5, 2024

5.0

It have been a great experience and we are very happy that we made the change.

Pros

The ease of use is so amazing and the time it saves me allows me to focus on other projects. The customer service rocks!

Cons

Sometimes email support takes a long time for a response. Chat is much quicker.

Reason for choosing BambooHR

Features and service were more user friendly.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

They constantly made mistakes and their staff was unable to correct their mistakes in a way that was timely or even correct.

Review Source

JP

Jordyn P.  
HR Generalist  
Computer Software  
Used the software for: 2+ years

### "Simple platform, support is available quickly!"

February 10, 2022

4.0

Pros

Use for all things HR. Helps to have recruitment in the same place and the entire HRIS for a seamless onboarding transition for new hires.

Cons

Recruitment platform is not as robust as other applicant tracking systems are. could be better there!

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Updated product, better UI, signature sign off, recruitment in the same place, better onboarding capabilities.

Review Source

KW

Kristin W.  
Development Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product for the cost"

February 17, 2022

5.0

Overall, from having no HR system to now BambooHR, I feel our nonprofit has stepped up and truly offers a robust HR system. Employees no longer have to clock in on paper, and across our 5 sites, that has made processing payroll easier.

Pros

The system is truly user friendly and with top tier customer service, any problem is resolved fairly quickly. The software is diverse - time tracking, benefits, announcements, file storage, etc all help us to effectively manage HR functions

Cons

We are still working out minor issues with payroll and benefits.

Review Source

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