# Page 37 | BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is BambooHR the right Employee Engagement solution for you? Explore 3108 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/110968/BambooHR/reviews

---

BambooHR

4.6 (3108)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 31st, 2026

# Page 37 - Reviews of BambooHR

## Showing most helpful reviews

Showing 901-925 of 3108 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Adam B.  
Technical Operations  
Media Production  
Used the software for: 1-2 years

### "Making HR easier for small business"

December 21, 2022

4.0

Pros

It keep our HR person organized, not overwhelmed.

Cons

There is a learning curve, not so much with Bamboo HR...but actually how you change you business processes is the bigger learning curve. That was actually a good thing in our scenario.

Review Source

VR

Verified Reviewer  
Data Scientist  
Information Technology and Services  
Used the software for: 2+ years

### "The best User-Friendly HR Solution"

March 17, 2023

5.0

The platform offers a wide range of HR management features that are user-friendly, centralized, and customizable. I particularly appreciate the ability to create custom reports and the employee self-service capabilities.

Pros

I cannot list enough cons for this platform. Here are few ones that I liked the most about BambooHRThe interface is user-friendly and easy to navigate.The HR data is centralized, making it simple to manage and track important information.Me as an employee can access and update my own HR data.Last but not least: The mobile app is my ultimate favorite.

Cons

Cannot list any. I really liked everything. For sure recommended

Review Source

AW

Angelia W.  
Owner/Therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Great Decision"

February 11, 2022

5.0

I enjoy the features. We added the performance review and it has been very helpful with supporting staff.

Pros

I love the ease of onboarding new staff. Before we used email attachments and they would have to download, sign and scan to send back. I used Hellosign, however, it was not being utilized enough and we had to still download forms and store them. BambooHR allows us to onboard staff within the system, all documents are completed and stored there. It is also helpful to keep track of employee birthdays versus adding to my calendar. Bamboo sends monthly updates of features implemented and plans for the next 30 days. I find this very helpful. The thing that is most impressive is the amount of money it has saved me in job postings. It posts jobs for free on 9+ platforms for free. Platforms that usually cost money to post jobs. I enjoy hiring someone and their information transferred from recruiting/hiring into the employee part of the system.

Cons

I would like to be able to customize the menu of items I use the most. But this is minor and definitely not a deal-breaker.

Review Source

TS

Tifany S.  
VP of operations  
Education Management  
Used the software for: 1-2 years

### "A helpful tool for the investment"

December 19, 2023

4.0

It has been great! I Love the onboarding help. I love having that person there to call on.

Pros

PTO time tracking and file storage. The ability to access information quickly.

Cons

The inability to cross pay employees from one company to another compnay

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Review Source

CG

Carol G.  
Controller  
Information Services  
Used the software for: 2+ years

### "Don't use Bamboo"

August 14, 2023

1.0

Pros

Non technical, non accounting types can use it. One employ who writes their custom reports Cody Conklin is very good, responds timely & accomplishes requests timely & correctly.

Cons

Don't offer someone to file all payroll reports for numerous states & still charge you exorbitant fees for what little tax work they do. They refer to themselves as 'heroes'. Their webinars are poorly directed, poorly lit & poorly written, no direction for their presenters on what to wear or how to deliver the content. Will just hit you with additional fees with no advance warning. Can't have a dedicated customer service rep so have to explain multiple times when there's a problem. When ask for simple directions listed out instead they direct you to a plethora of poorly done webinars.

Review Source

LE

Luke E.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Human Resources Management Tool"

December 14, 2022

5.0

It is so easy to file and keep confidential important paperwork, easy access to employee information, Highly customizable.

Pros

This is a user-friendly software that has all the functionality we need in one place. We can collect signatures, all onboarding and offboarding documents needed. It's easy to organize, share and develop processes without the need for multiple software.

Cons

Formatting fillable forms is tedious and time consuming. It would be great if this could be an easier process.

Review Source

KB

Kateryna B.  
VP/CAO  
Security and Investigations  
Used the software for: 2+ years

### "Excellent Tool"

February 18, 2022

5.0

Fantastic.

Pros

BambooHR is a fantastic tool to use for any HR professional as well as employees. I have great feedback from all who ever creates the access to this software and uses it. It is user friendly and very visual. It keeps things well-organized and simple.

Cons

It is hard to organize documents in the FILES tab- we cannot create folders inside the folder and there is no file search option.

Review Source

VR

Verified Reviewer  
Ambassadrice Talents & Culture  
Computer Software  
Used the software for: 6-12 months

### "Simple et utile !"

April 2, 2023

5.0

Pros

L'affichage optimisé permettant de voir les informations les plus importantes dès la page de connexion

Cons

La mise en place de l'importation de données est fastidieux pour mettre à jour les banques de vacances de chaque employé. Il y a un moyen d'importer les données à partir d'un fichier Excel, mais ce n'est pas simple.

Review Source

LR

Letisia R.  
Human Resources Manager  
Defense & Space  
Used the software for: 2+ years

### "I love BambooHR"

February 15, 2022

5.0

BambooHR allows our company to onboard remotely!

Pros

I love how easy it is to use BambooHR, you can customize it to your organization and their support is very quick to respond and resolve your issue. If they cannot, they send you a product enhancement request for hopefully a future update.

Cons

The only con I have is that they recently updated their benefits set up and it took away the feature to do the set up by employee benefit class.

Review Source

IK

Ivett K.  
HR Generalist  
Construction  
Used the software for: 2+ years

### "4 years' experience with Bamboo HRMS"

May 17, 2022

5.0

Our overall experience is good.

Pros

Customizable, able to handle our complexity (multinational environment), user friendly, Help Center is available, good response time in CS, good structure of access levels, GDPR compliance.

Cons

Could be even better: reports: e.g. time off and HC reports.

Review Source

EM

Elizabeth M.  
Leasing Agent  
Real Estate  
Used the software for: Less than 6 months

### "Love Love Love This"

September 10, 2021

5.0

It has been great since the start. The staff from Bamboo Hr made the transition super easy.

Pros

Everything about this software is perfect. From the basic employee information to payroll and time tracking this app is your all in one Human resources/payroll app!

Cons

We have yet to find a flaw in this software or the people behind them.

Alternatives considered

[Beebole Project Time Tracking](https://www.capterra.com/p/117908/BeeBole-Timesheets/)

Reason for choosing BambooHR

It was a more complete software

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)[Bindle](https://www.capterra.com/p/150824/Bindle/)

This app integrates so many options, it was the smart thing to do.

Review Source

JS

Jacobie S.  
Head of HR  
Accounting  
Used the software for: 2+ years

### "Enabling!"

May 25, 2022

5.0

LOVE IT - changed the HR Admin game for me.

Pros

Ease of use, able to support and administrate multiple work locations and countries, support, all HR admin digital with no paper trail, tracking of on & offboarding tasks etc.

Cons

Would love to see a few more differentiating categories, i.e. where people are involved in more than one department that is hard to display. Would also like to be able to assign more than one person to onboarding tasks.

Review Source

BS

Barbara S.  
Human Resource Manager  
Government Relations  
Used the software for: 2+ years

### "Improvements"

May 25, 2023

4.0

it's good and much better than manually trying to manage

Pros

it is an excellent reference to each employee and the progression of skills and knowledge

Cons

we have 2 area that would like to see improved: Re-hires in that we cannot ask the rehired employee to sign offer letters or onboarding tasks if they have already done so. everything has to go through adobe which is cumbersome.Job postings - Internal I'd like to see a way that we can post an internal job posting and that information not be sent directly to our webpage

Review Source

RS

Raj S.  
President  
Telecommunications  
Used the software for: 2+ years

### "My #1 recommendation"

December 27, 2021

5.0

Amazing and when I have needed custom fields done, etc. - it gets done in a day.

Pros

Gives our small company the ability to professionally handle HR without a dedicated HR person. The recruiting/rating piece has been invaluable. During COVID, we were able to digitize our COVID forms for signature and tracking purposes.

Cons

Better payroll options would be nice or integration to the leading providers, but it's competition to the payroll providers so that wouldn't work.

Review Source

EM

Edwina M.  
Chief People Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Quick Win"

March 4, 2022

4.0

Pros

Simple. Cost effective. Robust. User-friendly.

Cons

Performance management product is over simplified.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing BambooHR

Price. Ease of use.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Modernization.

Review Source

SS

Shivani S.  
Adminsitrative Manager  
Furniture  
Used the software for: 1-2 years

### "Streamlined HR Management with BambooHR!"

August 17, 2023

5.0

In summary, BambooHR has been a game-changer for our HR department, offering an intuitive and efficient way to manage employee information and processes. Its user-friendly interface and seamless integration capabilities make it a top choice for HR management. While there's room for improvement in terms of reporting and mobile app performance, its overall impact on streamlining HR tasks is undeniable.

Pros

BambooHR has revolutionized our HR management processes. The comprehensive suite of features is most impactful, with the employee database and self-service portal being particularly impressive. It's incredibly easy to use; setting up the system, adding employee information, and managing leave requests are all intuitive tasks. The onboarding and offboarding processes have been streamlined, saving us valuable time and reducing administrative headaches. Integrating BambooHR with our existing business processes was surprisingly smooth – it seamlessly integrated with our payroll and time tracking systems.

Cons

While BambooHR is a fantastic tool, there are a few areas that could use enhancement. The reporting and analytics features are good, but they could be more robust to provide deeper insights into employee data. Some users have found the learning curve a bit steep, especially when configuring custom workflows or setting up advanced integrations. Occasionally, the mobile app can be a bit slow to load, which can be frustrating when you're on the go. Additionally, while the customer support team is responsive, it would be great if they offered more in-depth guidance for complex configurations.

Review Source

KS

Kim S.  
Director of Finance & Operations  
Computer Software  
Used the software for: 2+ years

### "very satisfied and highly configurable"

February 18, 2022

5.0

Great! We went from managing by spreadsheets to using BambooHR.

Pros

Ease of use and setting up. Price was very reasonable. Centralizing all documents, benefits, employee information, and Time off Management so all employees can self-service and not funnel questions to our non-existing HR department.

Cons

Reports for Recruiting was limited. More flexibility with offer letter template. We would have liked to use our letterhead.

Review Source

NC

NATHAN C.  
Staff Accountant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great platform"

February 8, 2024

4.0

Pros

Bamboo was very easy to set up. The implementation team was great and did a lot of the work.

Cons

Some of the features that are available do not work/integrate with our other software (Payroll)

Alternatives considered

[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ProCARE Portal](https://www.capterra.com/p/140862/ProCARE-Portal/)

Reason for choosing BambooHR

Price and customerservice were much better with Bamboo.

Review Source

AKA

Arvind Kumar A.  
Solutions Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "An easy to use and complete suite to manage HR-related information and workflow"

November 11, 2022

4.0

Overall, it's user-friendly software with extensive useful features.

Pros

1\. Very easy to use2. Loaded with an extensive list of useful features related to HR processes3. Very secure and performant

Cons

1\. I was looking for graphical views (e.g. charts and graphs) for leaves. Either it is missing or I could not find it for some reason.2. During the onboarding, my HR manager uploaded my offer letter but I was not able to find it on the portal. Finally, the HR manager had to send it to me through email. It may be a result of some customization done by my organisation but the first impression was bad. However, I never faced any other issues later.

Review Source

BG

Bill G.  
HR Manager  
Religious Institutions  
Used the software for: 2+ years

### "A Fan of BambooHR"

December 28, 2021

5.0

Customer Service - EXCELLENT! ...and getting better. I love using Bamboo, it is so user friendly and intuitive. Recently, through another employer I was forced to use one of the other systems...it reminded me why I am such a fan of Bamboo.

Pros

I love the functionality of Bamboo. The great thing is the way the support team will do everything in their power to shape it according to our needs.

Cons

Once in awhile I will bump into something in Bamboo where I hit some sort of wall with the software and it wont let me proceed without figuring it out.

Review Source

Tammy S.  
CSR, Personal lines insurance  
Insurance  
Used the software for: 1-2 years

### "HR at your fingertips "

August 11, 2021

4.0

Very accurate, easily accessible, and user friendly. Was skeptical initially but very pleased with this software.

Pros

Easy and accurate. The app is simple and easy to utilize. All of your benefits and days available, days used, and coworkers time off...these are all easily accessible .

Cons

Your pay rate is visible by others which makes me sometimes feel like i need to be cautious while ising this.

Review Source

CW

Carol W.  
Director of Human Resources  
Construction  
Used the software for: 2+ years

### "Long time user of BambooHR"

May 23, 2022

4.0

It has been a very good experience not only with the database, but with the customer service. Year after year, BambooHR strives to improve processes and provides a great product.

Pros

BambooHR customer serivce is wonderful. The platform and ease of use is what makes this product one of the best.

Cons

It would be helpful to be able to add/remove items without going through BambooHR. Thus allowing the user to cusomize as they would like.

Reason for choosing BambooHR

The platform makes this process easy with notifications and communication.

Review Source

SC

Simone C.  
CISUP Director  
Higher Education  
Used the software for: 1-2 years

### "Soluzione semplificata per le risorse umane per una gestione aziendale efficiente"

March 22, 2023

4.0

Pros

BambooHR offre un'interfaccia intuitiva che semplifica le attività delle risorse umane e consente ai manager di concentrarsi sui dipendenti piuttosto che sulle scartoffie.

Cons

Come utente soddisfatto, non ho grandi lamentele su BambooHR. Soddisfa tutte le mie esigenze di gestione delle risorse umane.

Review Source

JC

Jhefferson C.  
hotelier  
Food & Beverages  
Used the software for: 2+ years

### "Bamboo rocks the system"

March 3, 2023

5.0

This software offers a range of capabilities for both employees and companies. Employees can easily update their personal details, request time off, and view their pay information. On the other hand, companies can use it to manage job applicants, schedule interviews, and oversee the hiring process. Additionally, it simplifies the onboarding process for new employees, handling the necessary paperwork and ensuring compliance. Lastly, employees can log their work hours while managers can approve and track leave requests, making the overall process more efficient.

Pros

If you're someone who values details, Bamboo is an excellent software solution for consolidating HR-related information and announcements into a single, centralized location.

Cons

As for now no major issues, but i think the interface can be much presentable and enjoyable to explore

Review Source

DR

Deborah R.  
Director of HR and Marketing  
Law Practice  
Used the software for: 2+ years

### "Bentley & More LLP"

December 13, 2022

5.0

Excellent customer service

Pros

Time Tracking, Database, Reporting & Time-Off

Cons

Approving hours - not all payroll schedules are the same. Especially for hourly team members.

Reason for choosing BambooHR

Customer Service

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.