--- title: "BambooHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BambooHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/110968/BambooHR/" page_type: "product" language: "en" --- # BambooHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BambooHR ## What is BambooHR? The BambooHR all-in-one platform gives your growing organization the foundation it needs to build a thriving workplace now and far into the future. It brings together best-in-class solutions, capabilities, and integrations in one place, with a single source of data, so you can directly impact the employee experience while managing the tasks, workflows, and reporting that keep HR running. When the hardest part isn't doing the work but deciding what's right, HR Consulting gives you a consultant who knows HR strategy and knows your BambooHR setup. You get guidance on the decision and help getting it built into your account, from the same partner. ## What is BambooHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/) Recognitions Shortlist Overall rating Based on 3,557 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Intuitive and accessible platform Comprehensive HR process automation Limited payroll integration options High and variable pricing Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Performance Management System / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## BambooHR alternatives Highest Rated [4.9 (4,870)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (5,310)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,392)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/110968/BambooHR/alternatives/) ## FAQs about BambooHR Overview ### What problems does BambooHR solve? BambooHR solves scattered employee records, paper-based onboarding, manual PTO tracking, and repetitive HR admin by centralizing profiles, documents, approvals, hiring, and performance tasks in one system. HR teams, small-business administrators, managers, and remote employees benefit most from better visibility, self-service access, and automated reminders that reduce follow-ups and spreadsheet work. Answer based on 2351 reviews Overview ### Which roles and teams benefit most from BambooHR? BambooHR is most used by HR leaders, generalists, and recruiters who manage employee records, hiring, onboarding, and time-off workflows. Operations and office managers rely on it to streamline people processes, while executives and business owners use reporting and dashboards to monitor headcount, performance, and organizational compliance. Answer based on 3372 reviews Overview ### What company size and industries is BambooHR built for? BambooHR is built mainly for small businesses, which make up 71% of reviewers, with computer software leading at 12%. It also serves midsize companies at 22% and some enterprises at 7%, with notable use across information technology and services at 8% and construction at 5%. Answer based on 3463 reviews Features and Usability ### What are the key features of BambooHR? BambooHR includes core HR management features like employee records, employee self-service, document storage, and time off management. Reviewers also focus on differentiators such as onboarding workflows with e-signatures, applicant tracking, payroll, and customizable reporting, with role-based permissions and mobile access supporting daily HR processes. Answer based on 1294 reviews Pricing ### How much does it cost and what fees or limitations are included? BambooHR starts at $10/user/month for Core, with Pro at 17/user/month and Elite at 25/user/month; a free trial is available. Reviewers often call it a good fit for small businesses, but some say advanced features, payroll, benefits administration, and time tracking add-ons can raise total cost. Answer based on 313 reviews Integrations ### Which third-party tools and platforms does BambooHR integrate with? BambooHR integrates with Indeed, Slack, Google Calendar, Paylocity, Paychex Flex, Greenhouse, Deputy, and TalentLMS. It supports over 100 integrations across recruiting, payroll, scheduling, and communication, and reviewers also mention connections with Okta, Lever, Lattice, JazzHR, Google Docs, and TRAXPayroll Solutions. Answer based on 358 reviews Getting Started and Support ### How easy is it to onboard and train a team on BambooHR? BambooHR is generally quick to onboard and easy for employees, managers, and nontechnical users to learn, with live online sessions, webinars, videos, and documentation available. Reviewers say end users often need little training, while admins usually need more time for setup, permissions, custom workflows, reporting, and the training module. Answer based on 248 reviews Getting Started and Support ### What customer support options does BambooHR offer, and how do users rate the experience? BambooHR offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and helpful during setup and day-to-day questions, with useful videos and articles. Some report slower chat queues, inconsistent follow-up, and frustration when replies lean too heavily on tutorials for complex issues. Answer based on 697 reviews Security ### How does BambooHR handle data security and access control? BambooHR uses customizable access levels, multiple administrator roles, field-level permissions, SSO with Google and Azure AD, automatic inactivity lockouts, logout protections, and optional two-step verification. Reviewers also note some friction: permission setup can be confusing, certain approvals require full admin access, and login or authentication can feel cumbersome. Answer based on 333 reviews ## Who uses BambooHR? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 96% positive reviews out of 703 Most users describe ease of use as a key benefit, highlighting intuitive navigation and minimal training requirements. Kiara C. Customer Support Specialist, 10,001+ employees. "Everything is laid out clearly and the user experience feels very intuitive, even when using features for the first time." Limited payroll integration options 41% negative reviews out of 319 Some users report payroll lacks seamless integration, requiring manual data entry and complicating processes for diverse needs. Mark H. Operations Manager, 11 - 50 employees. "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is." Comprehensive HR process automation 96% positive reviews out of 445 Most users report HR management centralizes employee data, automates tasks, and streamlines workflows for efficiency. amit S. Team Lead, 501 - 1,000 employees. "It is great for managing employee data and on-boarding, making HR tasks much simpler and more efficient." High and variable pricing 44% negative reviews out of 223 Some users comment pricing is costly, lacks transparency, and extra features or users significantly increase expenses. Geeta T. Director Human Resources, 11 - 50 employees. "Very expensive product, very similar to other HR Management Systems, doesn't offer anything unique" Clean and organized interface 95% positive reviews out of 380 Most reviewers indicate the user interface is visually appealing, logically structured, and easy for all employees to adopt. Marie Ann S. Senior network development, 11 - 50 employees. "The interface is clean, simple, and user-friendly, allowing new users to get started quickly without extensive training." Frequent glitches and slow support 64% negative reviews out of 208 Some reviewers describe experiencing occasional system glitches, inconsistent workflows, and delayed customer support responses. cole A. Technician, 11 - 50 employees. "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" ## Features AI summary Based on 14,356 Human Resources reviews Capterra reviewers highlight these as the Human Resources features buyers care about most: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) BambooHR supports all three top-priority features: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses keep employee records organized, handle payroll accurately, and manage core HR processes in one system, allowing teams to save time, reduce manual work, and maintain more consistent workforce operations. Employee Management 4.5 (219) 87.21% of 219 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Payroll Management 4.3 (546) 58.24% of 546 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.6 (614) 72.96% of 614 reviewers that rated this feature as important or highly important This aspect helps you manage employee data, onboarding, benefits, and performance from a single platform. Reviewers appreciate the user-friendly interface, automation, e-signature collection, and self-service, but some mention the training module could be improved. Employee Database 4.6 (1,103) 71.35% of 1103 reviewers that rated this feature as important or highly important BambooHR offers a centralized, customizable employee database that streamlines storing, accessing, and updating staff information. Reviewers appreciate the intuitive interface, robust reporting, self-service options, and organizational charts, though some want more flexibility in custom fields and archiving. Time Off Management 4.6 (474) 68.35% of 474 reviewers that rated this feature as important or highly important With this capability, you can easily request, approve, and track time off in one place. Reviewers indicate it simplifies PTO management, offers clear balances, integrates with Google Workspace and Slack, and reduces manual work, though some wish for more schedule capabilities and broader integrations. Vacation/Leave Tracking 4.6 (589) 70.46% of 589 reviewers that rated this feature as important or highly important It gives you real-time visibility into leave balances, requests, and approvals. Reviewers appreciate the transparency, calendar view, and ease of use for both employees and managers, though some note occasional confusion with future PTO calculations and syncing with payroll. BambooHR 180 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - Agent Governance: Helps routing complex or critical decisions to humans, keeping oversight central to operations - AI Job Description: Users can generate job descriptions with generative AI. - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attrition and Engagement Prediction: Supports analysis sentiment and behavior data to signal disengagement or flight risk. - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Time Capture: Automate recording of time to reduce human error - Autonomous Task Execution: Completes tasks independently without constant human intervention - Autonomous Task Execution: Helps perform end-to-end HR tasks like onboarding, leave approvals, or resume screening with minimal guidance. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Search: Searches for qualified candidates by integrating with career sites. - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Sourcing Metrics: Reports where applicants are finding job listings. - Candidate Tracking: Record interactions, notes, and developments with candidates - Candidate-Facing Statuses: Enables candidates to view their position in the process. - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses - Conversational Assistants: Helps to engage employees through natural-language dialog to answer HR questions and guide workflows. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Templates: Pre-made examples and templates for emails - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: BambooHR offers a centralized, customizable employee database that streamlines storing, accessing, and updating staff information. Reviewers appreciate the intuitive interface, robust reporting, self-service options, and organizational charts, though some want more flexibility in custom fields and archiving. - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Escalation Management: Define a process for transferring calls/tickets to management - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Small Businesses: Designed for small businesses - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Health Insurance Administration: Set up and manage health insurance benefits for employees - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Automation: Autonomously perform or assist with HR tasks across the employee lifecycle - HR Management: This aspect helps you manage employee data, onboarding, benefits, and performance from a single platform. Reviewers appreciate the user-friendly interface, automation, e-signature collection, and self-service, but some mention the training module could be improved. - HR System Integration: Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Human‑in‑the‑Loop Governance: Helps routing complex or critical decisions to humans, keeping oversight central to operations. - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: BambooHR enables you to post jobs across multiple boards like Indeed, ZipRecruiter, and Glassdoor with one click. Users think it streamlines candidate tracking, collaboration, and communication, though some mention limited integration with LinkedIn and global job boards. - Job Requisition: Request a new hire, explain the need, and determine available budget - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Negative Feedback Management: Identify, track, and respond to negative feedback - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Proactive Nudges & Conversation Support: Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders. - Proactive Tasking: Provide proactive or multi-step task support, not only reactive conversational responses - Project Time Tracking: Measure time to completion or hours worked for projects - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Punch card: Clock in and out online or with a card - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Retirement Plan Management: Set up and manage retirement benefits for your employees - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Database: A collection of records that can be retrieved based on specific queries - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Tracking: Track employee skills, competencies, training & qualifications - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - System Integration & Data Access: Helps fetch data from HRIS, ATS, payroll, ERP, and external sources to inform agent actions. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Team Management: Organizing a group of people to accomplish a task - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: With this capability, you can easily request, approve, and track time off in one place. Reviewers indicate it simplifies PTO management, offers clear balances, integrates with Google Workspace and Slack, and reduces manual work, though some wish for more schedule capabilities and broader integrations. - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: It gives you real-time visibility into leave balances, requests, and approvals. Reviewers appreciate the transparency, calendar view, and ease of use for both employees and managers, though some note occasional confusion with future PTO calculations and syncing with payroll. - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Building: Enables the building of custom recruiting workflows. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (3,504) 4.4 Based on 3,504 reviews ## Pricing Value for money 4.5 (2626) Free Trial [View pricing plan details](https://www.capterra.com/p/110968/BambooHR/pricing/) Core $10.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Pro $17.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Add-on options for Payroll, Benefits Administration, and Time Tracking Elite $25.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Compensation Management - Custom Dashboards & Analytics - HR Benchmarks - Premium Services - BambooHR Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Value for money 4.5 (2,626) 4.5 Based on 2,626 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2740) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2,740) 4.5 Based on 2,740 reviews ## User reviews Overall rating 4.6 Based on 3,557 reviews Filter by rating 5(2330) 4(1052) 3(140) 2(19) 1(16) Mentioned topic Sorted by most recent LAKSHMI V. BA Non-Profit Organization Management ### "BambooHR Delivers Exceptional Usability but Lacks Deep Customization" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 8, 2026 Pros The platform is very easy to navigate. Employees can learn the software in days. It features a clean design. It stores all employee records securely. Spreadsheets are completely eliminated. Accessing information is effortless. Efficient Onboarding: Checklists are automatically assigned. New hires feel welcome. Personal information is updated easily. Admin workloads are reduced. Cons Custom workflows are highly restricted. Tailoring reports is very difficult. System flexibility is limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Taylor H. AE Computer Software ### "BambooHR Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 2, 2026 Pros I find BambooHR easy to use. I am able to get to where I need to go to log a PTO request or check the org chart. Cons Sometimes the added login steps can be annoying, but I know some of those parameters are put in by the company itself Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mark L. Industrial Maintenance Warehousing ### "BambooHR is ok." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 31, 2026 My overall experience with BambooHR was that BambooHR is OK since the fact that BambooHR is fast and it seems to be solid and not buggy. Pros The thing that I liked most about BambooHR was the fact that BambooHR was fast and it seemed to be solid and not buggy. Cons People should be able to opt out of having some of their personal information shared with all employees.( Birthdays etc ) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LE Laura E. Director of Operations and Onboarding Real Estate ### "Peace of mind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 31, 2026 Pros It has created a seamless solution for our team HR needs and allows us to let it run without worrying about it. Cons It takes a lot of setting up (as most systems do), but require tweaking and testing here and there. Once it's set up, it's great though! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Mahmoud M. Superintendent Construction ### "Best HR management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 25, 2026 10/10. Very satisfied and it meets all my expectations. I won't hesitate to use it again and again... Pros Every aspect of the platform, it is designed with an intuitive interface that makes it easy for both HR professionals and employees to navigate. Cons No cons at the moment. I like and enjoy every single feature of this platform and recommend it for everyone. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. II Ignas I. Customer succses specelist Capital Markets ### "Easy to Use and Efficient HR Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 25, 2026 My overall experience with BambooHR has been positive. The platform is easy to use, has a clear and intuitive interface, and makes it simple to manage employee information, requests, and other HR-related tasks. Overall, it helps make everyday HR processes more organized and efficient. Pros Ease of use – The program is easy to use and navigate, with a clear and intuitive interface. It allows users to quickly find the information and features they need without unnecessary steps. The simple layout makes everyday tasks more efficient and reduces the time needed to learn how the program works. Cons The main thing I liked least about BambooHR is that some features can be difficult to find or require several steps to complete. The interface is generally user-friendly, but certain processes could be more intuitive and streamlined. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Jennifer P. Shift Lead Individual & Family Services ### "Love it!! Highly Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2026 Positive: easy access on various platforms. Pros It is easy to use, allows the user a peace of mind and limits fustration. You can access it via all forms of platforms, from you laptop to your phone. Cons I do not have any cons at this time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Dan F. Solutions Engineer Market Research ### "BambooHR by Senior Developer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2026 I greatly enjoyed using BambooHR. We used it to track goals and progress, employee teams and structure, benefits and more. Pros A great and easy to use interface to complete all of your HR needs. We used it to track goals and progress, vacation days, benefits amd more. Cons I don’t have anything negative to say about BambooHR. My team and I found it very easy to use for a variety of tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jevon P. Director Mental Health Care ### "Goodbye Spreadsheets, Hello Stress-Free HR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 20, 2026 Our overall experience has been highly positive and rewarding. BambooHR delivers incredible value for money, eliminating the mess of spreadsheets by keeping onboarding, recruitment, and internal communication in one simple place. It saves our team valuable administrative hours every week and scales naturally alongside our business growth. Pros The platform’s absolute ease of use and exceptional communication flow are its best features. Navigating the system requires zero learning curve for employees or administrators. Additionally, the Applicant Tracking System draws great responses to job postings, and the customer support team is always easily accessible and highly responsive. Cons Because the software is explicitly built to be clean and straightforward for small businesses, it can sometimes feel a bit basic for complex, enterprise-level customizations. Advanced reporting and highly intricate global payroll configurations can take a bit more manual effort to set up compared to the rest of the seamless platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RV Rocio V. Legal writer Legal Services ### "PTO good tracking system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 20, 2026 It’s fine overall; I mostly use it to manage PTO, check my balance, track accrued time, and plan future days off. Pros Easy to check my PTO balance, see how much time I’ve accumulated, and plan future time off more confidently. Cons I don’t understand the community features; they are not easy to use, and it’s difficult to find what I need without extra guidance. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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