# BambooHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BambooHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/110968/BambooHR/ --- # BambooHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BambooHR ## What is BambooHR? The BambooHR all-in-one platform gives your growing organization the foundation it needs to build a thriving workplace now and far into the future. It brings together best-in-class solutions, capabilities, and integrations all in one place, with a single source of data. You’ll directly impact the employee experience all while managing important tasks, workflows, and data solutions, functionality, and integrations to build now and into the future. ## What is BambooHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Recruiting](https://www.capterra.com/recruiting-software/) Recognitions Shortlist Overall rating Based on 3,478 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Intuitive and accessible platform Comprehensive HR process automation Payroll integration and flexibility issues High and escalating costs Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Performance Management System / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## BambooHR alternatives Highest Rated [4.9 (4,846)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,850)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (5,302)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,359)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/110968/BambooHR/alternatives/) ## FAQs about BambooHR Overview ### What problems does BambooHR solve? BambooHR solves scattered employee records, paper-based onboarding, manual PTO tracking, and repetitive HR admin by centralizing profiles, documents, approvals, hiring, and performance tasks in one system. HR teams, small-business administrators, managers, and remote employees benefit most from better visibility, self-service access, and automated reminders that reduce follow-ups and spreadsheet work. Answer based on 2351 reviews Overview ### Which roles and teams benefit most from BambooHR? BambooHR is most used by HR leaders, generalists, and recruiters who manage employee records, hiring, onboarding, and time-off workflows. Operations and office managers rely on it to streamline people processes, while executives and business owners use reporting and dashboards to monitor headcount, performance, and organizational compliance. Answer based on 3372 reviews Overview ### What company size and industries is BambooHR built for? BambooHR is built mainly for small businesses, which make up 71% of reviewers, with computer software leading at 12%. It also serves midsize companies at 22% and some enterprises at 7%, with notable use across information technology and services at 8% and construction at 5%. Answer based on 3463 reviews Features and Usability ### What are the key features of BambooHR? BambooHR includes core HR management features like employee records, employee self-service, document storage, and time off management. Reviewers also focus on differentiators such as onboarding workflows with e-signatures, applicant tracking, payroll, and customizable reporting, with role-based permissions and mobile access supporting daily HR processes. Answer based on 1294 reviews Pricing ### How much does it cost and what fees or limitations are included? BambooHR starts at $10/user/month for Core, with Pro at 17/user/month and Elite at 25/user/month; a free trial is available. Reviewers often call it a good fit for small businesses, but some say advanced features, payroll, benefits administration, and time tracking add-ons can raise total cost. Answer based on 313 reviews Integrations ### Which third-party tools and platforms does BambooHR integrate with? BambooHR integrates with Indeed, Slack, Google Calendar, Paylocity, Paychex Flex, Greenhouse, Deputy, and TalentLMS. It supports over 100 integrations across recruiting, payroll, scheduling, and communication, and reviewers also mention connections with Okta, Lever, Lattice, JazzHR, Google Docs, and TRAXPayroll Solutions. Answer based on 358 reviews Getting Started and Support ### How easy is it to onboard and train a team on BambooHR? BambooHR is generally quick to onboard and easy for employees, managers, and nontechnical users to learn, with live online sessions, webinars, videos, and documentation available. Reviewers say end users often need little training, while admins usually need more time for setup, permissions, custom workflows, reporting, and the training module. Answer based on 248 reviews Getting Started and Support ### What customer support options does BambooHR offer, and how do users rate the experience? BambooHR offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and helpful during setup and day-to-day questions, with useful videos and articles. Some report slower chat queues, inconsistent follow-up, and frustration when replies lean too heavily on tutorials for complex issues. Answer based on 697 reviews Security ### How does BambooHR handle data security and access control? BambooHR uses customizable access levels, multiple administrator roles, field-level permissions, SSO with Google and Azure AD, automatic inactivity lockouts, logout protections, and optional two-step verification. Reviewers also note some friction: permission setup can be confusing, certain approvals require full admin access, and login or authentication can feel cumbersome. Answer based on 333 reviews ## Who uses BambooHR? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 96% positive reviews out of 628 Most reviewers find ease of use valuable, highlighting intuitive navigation, minimal training needs, and simplified HR tasks. Shani S. COO, 51 - 200 employees. "It's very intuitive and you can tell that it's designed by people who are passionate about people management." Payroll integration and flexibility issues 42% negative reviews out of 314 Some reviewers describe payroll as lacking seamless integration, requiring manual work, and offering limited automation or customization. Mark H. Operations Manager, 11 - 50 employees. "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is." Comprehensive HR process automation 96% positive reviews out of 429 Most reviewers describe HR management as streamlined, centralizing employee data, automating tasks, and improving workflow efficiency. Sathwika M. SDET, 51 - 200 employees. "It has significantly streamlined our HR processes and improved efficiency across the team." High and escalating costs 44% negative reviews out of 216 Some reviewers indicate pricing is expensive, with add-on fees, per-employee charges, and limited transparency for smaller businesses. Christian A. Manager, 2 - 10 employees. "The only thing holding me back is the lack of transparency in showing the pricing for core vs pro on their website." Modern, clean user experience 95% positive reviews out of 330 Most reviewers report the user interface is visually appealing, logically organized, and easy for teams to adopt quickly. Fabrizio G. Architectural Designer, 51 - 200 employees. "The interface is very clean and easy to access all the features and the overall resources management quality through the product is productive and the performance management is very simple." Frequent glitches and slow support 64% negative reviews out of 202 Some reviewers report bugs, inconsistent workflows, occasional crashes, and slow customer support response times, especially outside the US. cole A. Technician, 11 - 50 employees. "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" ## Features AI summary Based on 14,356 Human Resources reviews Capterra reviewers highlight these as the Human Resources features buyers care about most: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) BambooHR supports all three top-priority features: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses keep employee records organized, handle payroll accurately, and manage core HR processes in one system, allowing teams to save time, reduce manual work, and maintain more consistent workforce operations. Employee Management 4.5 (196) 86.22% of 196 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Payroll Management 4.3 (532) 57.52% of 532 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 4.6 (1,060) 70.75% of 1060 reviewers that rated this feature as important or highly important With this capability, you centralize all employee data, documents, and org charts in one accessible, customizable system. Reviewers appreciate its user-friendly interface, robust search, permission controls, and self-service options, though some want more flexibility in custom fields and archiving. Time & Attendance 4.2 (199) 53.77% of 199 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Time Off Management 4.6 (454) 67.40% of 454 reviewers that rated this feature as important or highly important It gives you an automated way to request, approve, and track time off, with visibility for both employees and managers. Users think the process is simple, transparent, and saves time, especially with integrations to Google Workspace and Slack, though some want broader reporting options. HR Management 4.6 (592) 72.47% of 592 reviewers that rated this feature as important or highly important This aspect helps you manage employee records, onboarding, benefits, and compliance in one place. Reviewers indicate it saves time, supports e-signatures, and is intuitive for both HR and employees, though some mention the training module could be improved and interface changes affect usability. BambooHR 158 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A record of all activities within the system, including user access, changes made, etc. Automate recording of time to reduce human error Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Web page to host job postings, show role descriptions or receive applications from potential candidates Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Configure existing workflows to meet your organization's needs Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Determine what amounts employees should contribute towards their benefits from each paycheck Digitally deposit correct payroll amounts into individual employee's bank accounts Set up and manage short and/or long term disability insurance benefits Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Digitally sign online documents Pre-made examples and templates for emails Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks With this capability, you centralize all employee data, documents, and org charts in one accessible, customizable system. Reviewers appreciate its user-friendly interface, robust search, permission controls, and self-service options, though some want more flexibility in custom fields and archiving. Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Public or private sharing of digital files such as documents, audio/video, images, and more Compatible with mobile devices Designed for small businesses Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Set up and manage health insurance benefits for employees Compliant with HIPAA, which sets standards for sensitive patient data protection This aspect helps you manage employee records, onboarding, benefits, and compliance in one place. Reviewers indicate it saves time, supports e-signatures, and is intuitive for both HR and employees, though some mention the training module could be improved and interface changes affect usability. Set up and manage health savings and flexible spending accounts for your employees Document completed by employee to assist with career and personal development to reach short term and long term goals Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Create, share, and manage the distribution of job descriptions/duties Manage and track all job information and associated tasks BambooHR offers streamlined job posting with customizable templates, automated distribution to sites like Indeed, ZipRecruiter, and Glassdoor, and integrated applicant tracking. Reviewers appreciate easy collaboration and tracking, but some wish for more job board integrations, especially with LinkedIn. Request a new hire, explain the need, and determine available budget Predict labor requirements based on past and present data/trends Facilitate training materials that help employees grow and progress in their positions Manage and track employee attendance Set up and manage life insurance benefits for your employees Send messages to multiple recipients at the same time Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple languages Pay employees in multiple states with correct tax deduction amounts in each Different tiers of pricing and billing for different employees and situations Identify, track, and respond to negative feedback Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Provides real-time feedback and assessments on employee performance, skills, and accomplishments Select benefits and provide information needed to participate in a benefit via an online portal Track employee and task times using internet connection Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Manage and record overtime hours for hourly employees Facilitates integration with multiple third-party payroll systems Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Peer/teammate feedback and review on individual's performance Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Create, manage, and track policies and procedures within an organization Measure time to completion or hours worked for projects Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Clock in and out online or with a card Pre-written repository of questions that can be reused within a course or for assessment or interviews Analyze and gain insights into data in real-time Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Search through the software for stored resumes Upload and store resumes Set up and manage retirement benefits for your employees Follow the progression of a task associated with performance reviews Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Track employee skills, competencies, training & qualifications Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Integrate with Talent Managment software to better track learners progress and training sessions Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy It gives you an automated way to request, approve, and track time off, with visibility for both employees and managers. Users think the process is simple, transparent, and saves time, especially with integrations to Google Workspace and Slack, though some want broader reporting options. Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance You can easily request, approve, and monitor vacation and leave balances, with real-time visibility for employees and managers. Some reviewers find the calendar and 'who’s out' view valuable, but note occasional confusion with future-dated PTO and limited customization for complex policies. Utilize third party services to cover unforeseen labor needs Interact with data visualization elements, such as charts and graphs, to drill down into data Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (3,426) 4.4 Based on 3,426 reviews ## Pricing Value for money 4.5 (2556) Free Trial [View pricing plan details](https://www.capterra.com/p/110968/BambooHR/pricing/) Core $10.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Pro $17.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Add-on options for Payroll, Benefits Administration, and Time Tracking Elite $25.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Compensation Management - Custom Dashboards & Analytics - HR Benchmarks - Premium Services - BambooHR Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Value for money 4.5 (2,556) 4.5 Based on 2,556 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2669) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2,669) 4.5 Based on 2,669 reviews ## User reviews Overall rating 4.6 Based on 3,478 reviews Filter by rating 5(2273) 4(1034) 3(137) 2(19) 1(16) Mentioned topic Sorted by most recent GM Goodman Mzekelomhle M. Senior Project Engineer Civil Engineering ### "User-Friendly HR Software That Simplifies Daily Tasks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 Overall, my experience with BambooHR has been positive. The platform is easy to use, intuitive, and streamlines everyday HR tasks such as employee record management, leave tracking, and onboarding. It has helped improve efficiency and is simple for both administrators and employees to navigate. While there are some limitations with advanced reporting and customization, it is an excellent solution for small to medium-sized organizations looking for a reliable and user-friendly HR system. Pros What I liked most about BambooHR is that it's user-friendly and straightforward to use. The interface is intuitive, making it easy to navigate and complete everyday HR tasks without a steep learning curve. It simplifies common processes and helps users find the information they need quickly. Cons One drawback is that some advanced features and customization options are limited compared to more enterprise-focused HR platforms. Reporting can also be somewhat restrictive for organizations with complex reporting needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Simon M. IT Design ### "Feedback for BambooHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 24, 2026 I haven't used it a lot due to me not taking a lot of vacation days but when I've used BambooHR It's always been easy and optimal. Pros That It's so easily structed to book vacation! Overall aesthetically looks great and easy to access. Cons Nothing really comes to mind as I'm thinking. It could be that It's hard to locate what workplace you are accessing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EM Edwin M. High School Director Individual & Family Services ### "A Refreshing HR Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 Pros After just starting to use BambooHR, my first impression has been very positive. The platform is intuitive and easy to navigate, making it simple to find the information and features I need without a steep learning curve. I also appreciate the personal touches throughout the platform, such as employee profiles, organizational information, and the overall user-friendly design. It feels less like a traditional HR system and more like a tool designed with the employee experience in mind. Overall, it has made HR-related tasks much more accessible and efficient. Cons At this point, I haven’t encountered any significant issues with BambooHR. Since I’m still a new user, my perspective is somewhat limited, but one area for improvement would be offering more guided tips or interactive walkthroughs for first-time users to help them discover some of the platform’s more advanced features. Aside from that, my experience has been overwhelmingly positive so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SR Sabino R. Dev Animation ### "Streamlines core HR and onboarding effortlessly, though built-in payroll and ATS are basic." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 23, 2026 BambooHR has been an ideal single source of truth for our employee records, onboarding, and time-off management. It successfully eliminated scattered spreadsheets and fragmented processes with an approachable, professional platform that the entire company uses. Although companies with complex hiring needs or multi-state payroll might find certain modules limited, it remains an outstanding, reliable HRIS for small to mid-sized businesses. Pros The clean, intuitive user interface and streamlined employee onboarding experience are easily BambooHR's best features. Navigating the portal requires almost zero training for new hires or managers, driving high employee self-service adoption. PTO tracking and leave approvals are completely effortless, and centralizing employee records, org charts, and e-signatures into one dashboard saves our team hours of manual administrative work every week. Cons While the core HR functions are top-notch, the native payroll module feels somewhat basic and less integrated compared to specialized payroll software. The built-in Applicant Tracking System (ATS) also lacks deeper recruiting features like advanced resume parsing and candidate tagging. Lastly, total costs can escalate quickly as your headcount grows due to the per-employee pricing model and optional add-ons. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Kayanna S. Manager HR and Corporate Services Government Relations ### "My HR Partner" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 23, 2026 I love the experience and I believe in keeping information live and readily available. The frequent training session is also a plus! Great value for money! Pros Reporting, I love that once I conduct my regular checks and updates that I can then create reports for my CEO with the information collected over time. We do not upload payroll information except for annual salary I like the reminders about last salary increase. The support team is very responsive when queries are raised and clearly communication is provided. I love the email reminders and updates these help our small team to stay connected and advised of the organizational changes. Cons I cannot say that I have dislikes. I have recommended the tool to several companies and have assisted colleagues in navigating. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GA Gustavo Alejandro A. Data Governance Consultant Information Technology and Services ### "Fulfills the purpose, but fix the filters" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 23, 2026 I'm super happy with the overall experience, the application works fantastic for the needs that it fulfills Pros It's amazing to get information of my colleagues, and handle all the vacations from the team, and to fill my CV with information from projects. Cons Whenever I'm trying to get information from my colleagues, sometimes the filters don't work properly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Aurora F. Customer Service Packaging and Containers ### "Bamboo Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 One area for improvement would be more customizable and noticeable notifications, so requests and approvals are less likely to be missed. A more detailed team calendar view would also be helpful for planning vacations and avoiding scheduling conflicts. Pros The friendly platform and how easy it is to have control of the days you have available and the ones you have taken Cons BambooHR has made the vacation request process simple and efficient. The platform is user-friendly, making it easy to submit time-off requests, track approval status, and check available vacation balances. The interface is clean and intuitive, which helps streamline the overall experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Adrianna R. Music and Communication Director Non-Profit Organization Management ### "Simple, User-Friendly, and Easy to Track Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Overall, my experience with BambooHR has been great. It's easy to use, reliable, and makes tracking my time simple. Even though I only use the employee side of the platform, everything has been intuitive and hassle-free. I would definitely recommend BambooHR to other companies looking for an HR system that's easy for employees to use. Pros As an employee, BambooHR has been very easy to use. I really like that I can manually enter my hours instead of having to clock in and out every day. It makes it simple to keep track of my time and update my timesheet when needed. The interface is straightforward and user-friendly, so I never have trouble finding what I need. Cons The only thing I'd like to see improved is the ability to enter hours for a future pay period. Right now, I have to wait until the next pay period starts before I can add them. It's not a major issue, but it would be a nice convenience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM Dawn M. Administrative Analyst Government Administration ### "Bamboo HR makes my life easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Overall we have been very happy with everything Bamboo HR is providing. From the implementation to the day-to-day processes, and anytime we contact customer support the experience with Bamboo HR is amazing! Pros Bamboo HR provides a simple to use platform to assist us with our daily tasks. Their customer support is always helpful and quick to provide us with the answers we need. Cons I would like to see revisions to the performance portion of Bamboo HR. Currently it is very limited. We have been able to work with their customer support team to establish custom tabs to help us manager our evaluation process, but looking forward to upgrades in this area. Switched from [Staff Files](https://www.capterra.com/p/20961/Staff-Files/) No longer supported, needed more robust program. Alternatives considered [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) Reasons for choosing BambooHR Best overall product for the cost. Ease of implementation and support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Brittany M. Project Coordinator Construction ### "Great Software - Definitely Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 My overall experience with BambooHR has been great. I would definitely recommend it to other companies. Pros Bamboo is so easy to use and offers so many great features. I love that there is also an app for your phone so it can be accessed on the go. Cons Trying to remember where certain documents are located within the Files location can be difficult sometimes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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