# ProBusinessTools Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ProBusinessTools Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/110970/ProBusinessTools

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# 

 ProBusinessTools Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ProBusinessTools

## What is ProBusinessTools?

20 to 1000 employees, the #1 Internet Based software to manage your field service technicians. ProBusinessTools gives your growing business a competitive edge. Our SAAS software application provides real time management to more than 200 service, utility, field management, construction, cable, and ISP companies including Fortune 500 and brand retailers in the United States and around the world.

## What is ProBusinessTools used for?

[Security System Installer](https://www.capterra.com/security-system-installer-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProBusinessTools

4.6 (12)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$250

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (12)

Ease Of Use

4.6 (781)

Value For Money

0.0 (0)

Value For Money

4.4 (377)

Customer Service

4.8 (12)

Customer Service

4.6 (724)

## ProBusinessTools alternatives

[4.5 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Calendar Sync

Synchronize with other calendars to view mutual availability and schedules

Commercial Properties

Designed to serve commercial properties

ProBusinessTools 53 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Designed to serve commercial properties

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage sending personnel and resources to a site as needed

Convert paper files into digital images

Digitally sign online documents

Assign working shifts or tasks to employees based on their availability

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage, maintain and track the performance of assets and equipment

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Integrates with QuickBooks

Generate quotes or estimates for customers

Schedule repeating appointments based on a duration of time

For residential properties

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Track employee skills, competencies, training & qualifications

Oversee technicians and track their assigned work orders

Track and manage employee's work hours to improve payroll accuracy

Utilize third party services to cover unforeseen labor needs

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Allow organizations to streamline the check-in process for visitors.

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

## Pricing

Basic

$250.00

Per User,Per Month

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.6

Based on 12 reviews

Filter by rating

5(7)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MW

M. Wayne H.

Owner

### " I have not once EVER regretted signing on for this product/service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 2, 2015

You know, I first met with the staff of ProBusinessTools in Memphis at a SATELLEITE EXPO trade show about ten years ago. I was cheerfully welcomed into the display area, and although we had not yet met I was welcomed as a friend and fellow professional. The personnel of ProBusinessTools, most of whom are still there, and still count among some of the coolest friends I have ever made (you know who you are). I called them up when I got back to the office and spoke with their sales personnel. From that day my life has been better for having made that call. I have not once EVER regretted signing on for this product/service. It has truly shaped my personal, financial, as well as professional ability to succeed. It has been and continues to be one of the most critically important tools my company uses, and I will happily recommend what truly could be a life changing product for other contracting firms and owners, especially those who are actively engaged in looking to grow and succeed in their chosen profession.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

David M.

Owner

### "Great tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 28, 2014

I have been using Probusiness tools for over ten years and I would have to say it's the best scheduling tool available Period. I could not run my business without it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

Jacalyn Z.

Co-Owner

### "# ONE in Custom Implementation, Comprehending your Business Needs, Cust., Support is Unsurpas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 28, 2014

Pros: Very User friendly, more than Accommodating when we need changes or customization for our business. They make me feel as if we are the only company they have - not just one of hundreds. Cons: None that we have experienced. Everything that we have contacted them about has been efficiently and accommodating. Overall: This software will more than profit any business, a marginally more expensive than some other software's but well worth it - money well spent - more than pays for itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JO

John O.

Operations Manager

### "Flexible Application - Great Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 3, 2010

With a network of nearly 2000 installers and 600+ stores requiring use of a work order mgmt. system, we turned to ProBusinessTools (PBT) on a temporary basis until a fully integrated solution was provided by our very large IT partner. We went from contract signing to full deploy in 4 months. The application was robust enough to meet all of our back office needs, yet streamlined enough for store associates and third-party partners to incorporate into their everyday business. For 3 years, our temporary solution provided us the ability to grow our network and our business with few internal resources. The PBT team supported and continually adapted to our evolving business model. Their understanding of the services business and anticipation of our needs proved an invaluable asset. As a result, our fully-integrated solution wasn't deployed. I would recommend PBT to any organization that is looking for a robust yet flexible system that will grow with their business.

Pros

Development team that understands the services business. Flexible - yet powerful software. Ability to schedule complex work orders more efficiently than other apllications.

Cons

Noing of note. At the time, the interface needed some streamlining.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Judith P.

COMMERCIAL SALES MANAGER

### "BEST SERVICE BUSINESS MANAGEMENT SOFTWARE FOUND"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 27, 2010

HIGHLY RECOMMENDED TO ANY SERVICE BASED COMPANY

Pros

ALL STAFF MEMBERS AND FIELD CREWS CAN SEE THE SAME, REAL-TIME, INFORMATION FROM THEIR OFFICE OR FROM THEIR SERVICE VEHICLE. SOFTWARE IS VERSATILE AND KEPT UP TO DATE AT ALL TIMES. CUSTOMER SERVICE AND SECURITY IS EXCELENT.

Cons

SOFTWARE IS A LITTLE EXPENSIVE. HOWEVER, FOR MANAGING A WORK-ORDER BASSED BUSINESS IT IS WORTH EVERY DIME.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Joseph P.

Operations Manager

### "Buccaneer Communications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 27, 2010

This service is Very user friendly, and has very good tech support...I would recommend this service...We have currently all of our techs across the county utilizing this as well.

Pros

Very helpful in customer support, and user friendly software

Cons

havn't found any substantial.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tom H.

Manager of Information Systems

### "ProBusiness Tools - High Def Installations"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

August 27, 2010

Overall, ProBusiness Tools is a great product that has helped us grow our business to where it is today. It has been invaluable in positioning our company to be what it is. Anyone who is in an industry that can benefit from the features and functionality in ProBusiness Tools, is doing their company a disservice by not using this as their primary scheduling and ticket management system.

Pros

The ProBusiness Tools product handles the scheduling and technical details of our installations in a very efficient manner. We are pleased with the features we have implemented in the software and look forward to the ongoing enhancements that will make the components of the system that we are currently using more robust and practical in helping us grow our business. With the installer base we currently manage and the number of work orders that we process daily through ProBusiness Tools, we would not be able to do the volume we do in our industry without this software.

Cons

The main issues we currently experience with ProBusiness Tools are relatively minimal in comparison to the benefits we see from using the product. We would appreciate more notifications on the system maintenance and upgrades that take place. Whether it be notification of implementation of changes/upgrades, or documentation of new features added to the system. More communication of these changes and upgrades would help us to be more aware of changes and enhancements that directly affect our daily operations. More thorough testing of changes before they are implemented would also help to alleviate some of the issues we have seen as a direct result of changes to the system. Changes are made to improve the product, and we appreciate the enhanced feature set as the system matures. But we do struggle at times with parts of the systems not working to their maximum potential after changes have been implemented. This has caused our staff and installer base problems in the past.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Babs W.

Owner

### "Perfect point of sale scheduling and great field management software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 25, 2010

This software does it all! I could not run my busines without it! It saves so much adminisration time. Are you spending your life on the computer and telephone, writing those sticky notes, trying to keep track of your team, payroll, scheduling, inventory? I'm not, I love this software!!

Pros

Point of Sale scheduling; Endless tracking/reports; Mobile tracking of employees to include, in-house, subcontractors; you are able to maximixe the hours of the day with the distance between job feature and how long it is taking someone to get a job completed; Accounting, to include follow through from sale, with inventory, to recurring invoicing; Payroll; Continued database of workorders No down loads of software; available 24/7/365

Cons

I have none! If I need something special or have an issue, I place a work order in the system and their efficient team handles it and I might add, in a timely manner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HC

Henry C.

President

### "ProBusiness Tools - Best of What's Around"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

August 25, 2010

ProBusiness Tools is hands-down the best software for installation management. We've used them all and PBT stands out from the crowd because of it's ease of use and feature rich dashboard. We just conducted a thorough analysis of tools and PBT came out ahead again. We're into our second company now and PBT will be leading the charge.

Pros

Built for installers by installers.

Cons

A little pricey but worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amber M.

President

### "Demonstration Company Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 24, 2010

I would highly reccomend this software to anyone. It has been a great help to us especially as we are growing fast and need the organization this software provides.

Pros

Easy to learn,customer support very knowledgable and helpful,easy transition,the software grows with you.As a demonstration company with many different employees in many states this tracking and billing would be impossible.Equiptment tracker and po system is excellent!

Cons

Invoicing is very time consuming and the print version of the invoice is not impressive to vendors. Monthly fee per user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/110970/ProBusinessTools/reviews/)

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