--- title: "ClubWise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ClubWise Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/110989/ClubWise/" page_type: "product" language: "en" --- # ClubWise Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ClubWise ## What is ClubWise? ClubWise is a market leading fully integrated club management solution, which blends FCA accredited direct debit collections, club and member management software, marketing and engagment tools including our popular FitSense member app. The cloud based ClubWise solution also provides a number of products to enhance your membership offering and optimise member engagement, including Group Heart Rate, Body Composition Analysis and a Member Loyalty Programme! ## What is ClubWise used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Fitness](https://www.capterra.com/fitness-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 78% Neutral 18% Negative 5% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClubWise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.clubwise.com&name=ClubWise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClubWise 4.0 (40) VS. [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (40) Ease Of Use 4.6 (171) Value For Money 4.0 (38) Value For Money 4.6 (153) Customer Service 4.1 (39) Customer Service 4.6 (166) ## ClubWise alternatives Highest Rated [4.8 (346)](https://www.capterra.com/p/150357/Teamup/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (148)](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about ClubWise Overview ### Which roles and teams benefit most from ClubWise? ClubWise is most used by gym owners, directors, general managers, and club or leisure managers who oversee daily fitness business operations. These leaders use it to manage memberships, billing, class bookings, and reporting, while sales and operations teams rely on it to track leads, support retention, and streamline front-desk workflows. Answer based on 39 reviews Overview ### What company size and industries is ClubWise built for? ClubWise is built mainly for small fitness businesses, with 80% of reviewers from small companies and 45% in health, wellness and fitness. It also serves leisure, travel and tourism organizations at 31%, plus hospitality at 10%, with additional use in midsize and enterprise settings for membership management. Answer based on 39 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of ClubWise? ClubWise offers lead generation and a mobile app, plus core membership and class tools such as booking management, class scheduling, attendance tracking, and member portals. It also includes billing and invoicing, recurring subscription billing, payment processing, access controls, reporting, notifications, and third-party integrations. Getting Started and Support ### What training and onboarding options does ClubWise offer? ClubWise provides in person training, live online sessions, webinars, documentation, and videos. In person training supports face-to-face setup, live online sessions and webinars provide guided instruction, while documentation and videos offer written and visual reference for self-paced learning and review. Answer based on 5 reviews Getting Started and Support ### What customer support options does ClubWise offer? ClubWise provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as helpful and quick for urgent issues, though some report inconsistent follow-up, occasional delays, and the need to chase unresolved requests or reports. Answer based on 8 reviews ## Features AI summary Based on 4,076 Membership Management reviews Capterra reviewers point to these as the top priorities when choosing membership management software: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) ClubWise supports all three features that buyers rate most highly: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records accurate and up to date, and handle transactions efficiently, allowing teams to run daily operations with less manual work and better visibility into member activity. Member Database 3.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 3.3 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Billing & Invoicing 4.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Member Directory 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Attendance Tracking 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups ClubWise 79 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Martial Arts: For martial arts classes and studios - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Generation: Manage the process of attracting and converting business prospects into leads - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Student Management: Database of students to track personal information of individuals and families - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.9 (40) 3.9 Based on 40 reviews ## Pricing Value for money 4.0 (38) ### Starting price Free trial not available Value for money 4.0 (38) 4.0 Based on 38 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (39) 4.1 Based on 39 reviews ## User reviews Overall rating 4.0 Based on 40 reviews Filter by rating 5(9) 4(22) 3(7) 2(2) 1(0) Mentioned topic Sorted by most recent CS Carol S. Sport Centre Manager Sports ### "Clubwise Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 13, 2026 Ease to use, good client support when you need it, good on going training, Easy to use for bookings and managing customers records. Good value for money system. Pros The price was a seller for us to change over to Clubwise from our existing supplier. Easy to send email and messages to customers, good App for customers. Cons Setting the system up and building the different booking areas up was a challenging due to our site being a multi-activity sport centre, but with the help from the team at Clubwise we managed to get the system running to how we would like it. Switched from [Gladstone](https://www.capterra.com/p/76559/Plus2/) Cheaper option and to have finance & membership payments together and to have a customer app Alternatives considered [ClubRight](https://www.capterra.com/p/160550/Club-Right/) Reasons for choosing ClubWise Had everything we needed at a good price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lesley J. General Manager Leisure, Travel & Tourism ### "Club Wise Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 25, 2022 Nine out of ten. Had a bit of a shaky steart, but problems do get ironed out quickly when you knwo whom to contact and how to navigate around the webiste. Pros The can be tailord to the clubs needs and facilities. The club is in control of clients membership types, usage, payments and admin. If the app does offer something you require the team will find a "work around" customer support is usualy resolved the same day. sometimes clients payments are hard to follow. Would have prefered in house training, but recorded zoom training is helpful. Cons Not being able to delete expired or doubles members from the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Duncan F. Director Health, Wellness and Fitness ### "A decent product but a high pricepoint" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 November 8, 2021 The company have lots of nice people working for them and are easy to deal with. If they made a few alterations I would be happy to work with them again. Pros The product is fairly easy to use for sign ups, class management and the app is also easy for members to use. The system is also easy to edit. Cons I think the pricepoint is high in the current marketplace. The reporting fuction isn't easy to use, can be over complex and the obvious reports you may want to use aren't all in 1 place. The debt collection function isn't comprehensive enough. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2021 Dear Duncan, Thank you for taking the time to share your feedback on ClubWise. We are pleased to see that you have found the system easy to use. We do offer a wide range of reports and information on the dashboard and are happy to offer further support around the best way to get the information you need. I see you aren't currently using Clubwise and we would welcome the opportunity to discuss your requirements further. If you would like to discuss this or if you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise CB cliff B. CEO Sports ### "a comprehensive software at accessible price range" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 8, 2021 Pros it is a good all round tool. It is also very responsive for a cloud product. Cons We need a family feature for Fitsense. We have an issue where parents with multiple children that need to be booked in to sessions have to have different email addresses and account within Fitsense and log in and out for each child. I would also be interested in setting up a weekly Direct Debit option. Alternatives considered [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing ClubWise value for money for the functionality that I wanted Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2021 Dear Cliff, Thank you for taking the time to share your feedback on ClubWise. We are pleased the system provides what you need for your club. We are always looking at ways to improve and enhance our products so please do feedback to the support team any areas which you would like to see improvements to. To discuss the requirements you have with Fitsense, or if you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise JS Josh S. Systems Developer Health, Wellness and Fitness ### "Great software to help manage a health club with a wide variety of facilities" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 4, 2021 Clubwise has allowed us to take a step back from manually logging all of our membership data. We are now nearly paperless and do not have stores of membership documents in a cupboard. The automation of the system has enhanced our business and was a god send over covid times. Pros Clubwise has a vast array of features that allows us to manage bookings of all of our facilities from the gym through to the swimming pool and toning tables. The direct debit collection is seamless and the dashboard allow you to analyse all parts of your membership in one place. The support team is always on hand to assist via phone or email and will solve most of the problems you face. Cons A few features are a bit clunky, however the development team do seem to be ironing these out with time. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) [ClubRight](https://www.capterra.com/p/160550/Club-Right/) Reasons for choosing ClubWise Their extensive list of features meant it was the only product that could cover the necessities of a large, multi facility health club. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2021 Dear Josh, Thank you for taking the time to share your feedback on ClubWise. We are pleased to see that the system has had such a positive effect on you business. We welcome feedback on areas which could be improved and strive to release improvements and feature which have been identified by clubs to continue to improve your experience. If you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise JG Julio G. Gym owner Health, Wellness and Fitness ### "Easy to use and great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2021 Pros The system is very straight forward to use and great to see reports. Customer service is 10/10 Cons Maybe no partnership with biometric system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2021 Dear Julio, Thank you for taking the time to share your feedback on ClubWise. We are pleased to see that you enjoy using the system and find our customer services team so efficient. If you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise AC Alistair C. Leisure Manager Hospitality ### "Fairmont St. Andrews / Clubwise" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2021 Overall, a positive experience. Pros The integration process from our previous software was easy, with continuous support provided throughout. The thing I like most about Clubwise, is the features that put you in control of managing the club (in particular DD and annual membership management such as freezes and rate changes). Cons I think a premium package option could be introduced. This would include automatic reminder emails to members who are due to expire, and also an online sign up for new members as well as an online renewal feature for existing members. This would make a huge improvement if Clubwise could introduce this without including a third party. Switched from [SpaSoft](https://www.capterra.com/p/152719/SpaSoft/) Outdated software that lacked many membership specific features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2021 Dear Alistair, Thank you for taking the time to share your feedback on ClubWise. We are pleased to see that you have found the system puts you in control of managing the important things for the club. We do offer a CRM package which allow for emails and SMS to be sent out to remind members about renewals etc and we can offer an online joining solution for new members. To discuss these options, or if you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise AS Amy S. Club manager Health, Wellness and Fitness ### "Well developed sorftware! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 3, 2021 we have been with CW For over 5 years and on the whole it’s been good. Would recommend to others for health club management and payment collection. CW is constantly improving abs adding new elements to its package. Pros Constantly improving with new ideas. Once you have trained it’s easy to manage n/a Cons Support is OK , sometimes slow as they can be busy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2021 Dear Aida, Thank you for taking the time to share your feedback on ClubWise. We are pleased you find the system easy to use and appreciate the improvements and developments we put in place. If you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise MM Mark M. General Manager Hospitality ### "Easy Desission" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 3, 2021 Pros It is straight forward to use and deployment was pain free. Cons Not having full control of settings and having to go to support for some changes to be actioned or setup. Switched from [Commence](https://www.capterra.com/p/576/Commence/) Having an app for the members and direct debits being managed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2021 Dear Mark, Thank you for taking the time to share your feedback on ClubWise. We are pleased to see that you have found the system straight forward and easy to get set up. If you would like the opportunity to speak further about your experience with ClubWise, please send me your contact number and a good time to call on the email below. feedback@clubwise.com With warm regards, ClubWise JH Jo H. Operations Manager Health, Wellness and Fitness ### "Useful Club Management system for independent gym " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 1, 2021 Clubwise is a useful daily membership management tool. I think the calibre of follow on training should match the initial training as you're often left to figure it out yourself. Support used to be more reliable. Pros The initial integration and instruction for use was very good. Cons The lack of further instruction and courses. The reporting is often not the same as the dashboard information. Switched from [Club Manager](https://www.capterra.com/p/237135/XeniaSoft/) For easier use and reporting Reasons for choosing ClubWise The visual ease for daily management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2021 Dear Jo Thank you for taking the time to share your feedback on Clubwise, we are disappointed to hear that your experience with us has been below your expectations. We do look to offer further training where needed either with a member of staff or via our customer zone. Our support team are also available to provide additional support with any areas of Clubwise you may need. We would like to invite you to please send over your preferred contact number and a suitable time to call on the email address below to speak further about your feedback. The feedback we receive directly from clubs is incredibly important to us, and we are committed to improving our service going forwards. feedback@clubwise.com We hope to hear from you soon. With warm regards, ClubWise [View all Reviews](https://www.capterra.com/p/110989/ClubWise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.