# Page 16 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

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Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 376-400 of 935 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KD

Kevin D.  
Founder & CEO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "The Ideal Candidate "

July 1, 2021

5.0

Amazing. Love the Staff and training process. No complaints.

Pros

It's been an amazing experience with Network For Good. We experienced immediate positive impact. You're more organized, have more data to track, and our donations are at an all time high. This is only 6 months, so we're excited and optimistic about the future with Network For Good on our side.

Cons

Nada. Everything is great, really. We'll I wish I could talk to my coach more, it's been a few months.

Review Source

DM

Dinah M.  
Office Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best CRM out there "

October 20, 2021

5.0

I have had the best experience from all the CRM companies I was shopping around for. NFG were so understanding with any questions I had when it came down to comparing NFG over their competitor.

Pros

Besides NFG being super user-friendly I also like that all the features are included with the price of the platform. There's no hidden cost.

Cons

There's nothing I don't like about NFG so far.

Reason for choosing Bonterra Network for Good

I choose NFG because I felt they were the better fit when it cam down to what our non-profit was looking for. They have the most user-friendly platform and the best costumer service.

Review Source

JM

Jerry M.  
President and CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Intuitive, powerful, great value"

June 15, 2021

5.0

Excellent

Pros

t was so easy to use. Completely intuitive

Cons

So far we have no complaints about Network for Good.

Review Source

BM

Bridget M.  
Board of Directors  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Network for Good made planning our annual event a smooth process!"

June 28, 2022

5.0

It was great! I am looking forward to utilizing it again this year for our annual event!

Pros

I was added on, by my team, to help manage our annual fundraiser. I was a little overwhelmed at first but there was so much in terms of education and support to help me navigate the system. I felt that it was a very easy program to use and if I ever had an issue the support team was accessible and able to explain/answer any of my questions very quickly! We were able to keep track of RSVPs, send information to guests, and setup an online auction. The auction had so many amazing features and our guests could easily access it. The program did an excellent job of promoting our sponsors and we were able to easily adjust information if/when things were altered. We are able to keep track of all of the financials and use that information for future events.

Cons

I remember that there was a little confusion with our raffle. We weren't able to process a winner without reaching out to someone from Network for Good to do it manually. In the big scheme of things it wasn't a big deal. It just would have been even easier if we had been able to just do it on our end.

Review Source

LH

Linda H.  
Executive Director  
Individual & Family Services  
Used the software for: Less than 6 months

### "Super User Friendly"

June 24, 2021

5.0

Our small non profit was looking for a program that helping us manage our donations/contacts/and communication all with one system. We were also looking for something that could grow with us as we expanded our base.

Pros

Network for Good has been extremely easy to learn and navigate in the 90 days we've been using it. The on ramping and ongoing customer service has been excellent as well. Their entire staff have extremely knowledgeable and easy to work with.

Cons

Its a bit on the pricey side of the donor management programs I researched especially when you expand your donor base and move to the next tier of pricing.

Reason for choosing Bonterra Network for Good

Honestly, it was \[SENSITIVE CONTENT HIDDEN\] that sold me on Network for Good. He was patient with me answering all my questions. He walked alongside me and then handed me off to \[SENSITIVE CONTENT HIDDEN \] who did the same thing. It's been a great experience working with Network for Good so far.

Review Source

PS

Porsche S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Network for Good Has Been so Helpful"

June 15, 2021

5.0

The overall benefit has been wonderful!

Pros

This software has helped us to take a more unified and concise approach to communications, donor management, and donation management. Before, we had a decent plan, but all of our information was stored in various places. When we hired a new leaders, this was a difficult process for her to follow. By transitioning to this product, we have a user friendly process that includes the book keeper, the Executive Director Assistance and our Creative Lead for campaigns.

Cons

We do not have an issues with the software at the time.

Review Source

DD

Dylan D.  
Development & Marketing Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A Giant Leap for Our Organization"

August 15, 2016

5.0

We migrated to Network for Good from a robust "industry standard" platform. Not only did we gain the cloud functionality and syncing between donor and campaign management, but we are also organically improving our data, simply through the lessons we are learning by using a state-of-the-art solution. We have had excellent customer support at every step of the way, from the initial sales calls to data preparation and migration to continuing support and beyond.

Pros

Even though there are things that require getting used to (which would be the case with any new platform), migrating to Network for Good has been a relatively seamless, painless, and enjoyable process, and the company is regularly making improvements to platform functionality based on client feedback. Network for Good's donor and campaign management systems already have excellent functionalities, are both very easy to use, and the interfaces are simple, big, bright, and pleasing to the eye.

Cons

Since the platform is created as a "one size fits all" package for all of Network for Good's clients, our organization has less control over relationship and reporting mechanisms. This would be an issue with any Software as a Service solution, and isn't a criticism of Network for Good or its software. In fact, Network for Good has been enthusiastic and nimble in working with us to implement adjustments that address our legacy donor management issues that resulted from migrating data from our previous platform.

Review Source

JT

Jodie T.  
Development Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We use Salsa for all CRM functions and utilize the Events module"

December 19, 2017

4.0

Pros

The program is easy to use. I like the browser interface versus the desk top version as it is more modern and you can work off site.

Review Source

RW

Robin W.  
Director of Development  
Education Management  
Used the software for: 6-12 months

### "Salsa CRM is THE tool for success"

March 10, 2017

5.0

Salsa CRM has been one of the easiest transitions to a new tool that I've ever experienced. From the very beginning, we were supported and guided through preparing our data for the conversion, connected with staff to train us on how to make the most of the features. After we implemented the tool, the wide variety of support and training materials has made getting the answer to any question incredibly easy. Salsa CRM gives you all the functionality of an expensive system at an affordable rate. This is the third organization I've worked for using Salsa and the second that I've led the transition from a different system.

Pros

It is easy to use and intuitive. The ability to create processes for cultivation and other engagement activities is invaluable and makes managing a growing team of fundraisers far easier.

Cons

Salsa CRM being a newer product that was based on the DonorPro platform, the manual wasn't immediately updated to reflect the online, cloud-based product.

Review Source

SN

Sharan N.  
Founder/Chief Volunteer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "If You Are Running A Non-Profit You Need This"

March 26, 2021

5.0

OUR OVERALL EXPERIENCE HAS BEEN EXTREMELY BENEFICIAL.

Pros

We love the feature and the professionalism of the product. Since using Network for Good’s software donors take us more seriously. The onboarding is a MUST to be successful in the implementation of the software doe your organization. Here’s A Tip: If you are camera shy let that go take it from us or donors and member LOVE the videos. JUST DO IT!!

Cons

The only CON I have with the software is the price. We thought it was a bit pricey, but we do not see how we can go without it, so we are strategically making sure when it’s time to register we are ready. Save Up and JUSY DO IT! Plus with each donation check there is also the opportunity to apply for a grant.

Reason for choosing Bonterra Network for Good

The contact \[SENSITIVE CONTENT HIDDEN\] (we cannot remember his last name) was extremely persistent and answered all of our questions and eliminated our hesitation. THANK YOU.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

In order to be respected you have to step your game up.

Review Source

SD

Susan D.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Well worth the money"

June 30, 2021

5.0

My experience with Network for Good has been very good and their software has allowed us to connect easily and more often with our donor base.

Pros

I love the ease of use. The help files are great and the customer service is outstanding if I can't find the answer to my question on my own. I love how everything is integrated into everything else. I also like the analytics, especially on the email blasts.

Cons

There are a few little quirks that I don't particularly care for, but I can work around those.

Reason for choosing Bonterra Network for Good

It seemed to be easier to use and did more of what we needed than the other products we looked at.

Review Source

VR

Verified Reviewer  
Operations Associate  
Performing Arts  
Used the software for: 1-2 years

### "Essential Operating Tool"

May 4, 2017

5.0

Pros

Salsa CRM has been essential in making sure that our organization has run smoothly since inception. The product allows us to grow into new features as we grow as an org.

Cons

Reporting and corresponding can be tedious at times but improvements to both have been made over time.

Review Source

GJ

Ginny J.  
Board President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Bonterra meets our fundraising needs."

February 16, 2024

5.0

It has been an excellent tool for our use in fundraising.

Pros

Provides excellent platform for fundraising for small nonprofit organization. Excellent support system for users.

Cons

Some details of using communications are cumbersome and not easy to deal with.

Review Source

KP

Kelly P.  
Director of Resource Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Not a great experience "

October 9, 2023

3.0

Pros

The initial sales appointment was fantastic. The salesperson really put in the work to prove how amazing this product was/is.

Cons

The customer service was terrible. I attempted to get ACH payments for the WHOLE year. I cancelled as soon as the contract was up.

Review Source

CB

Carole B.  
VP  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Network for Good as a fundraising system"

June 14, 2021

5.0

NfG staff are always prompt in their responses to questions and always pleasant to work with.

Pros

NfG reports each donation both daily and monthly. It's easy to get a read on all our donations for a period of time. NfG has improved ease of setting up events pages. Network for Good is out "go to" place to set up donation and event pages.

Cons

That donations are not always shown immediately in the listing of donors.

Reason for choosing Bonterra Network for Good

We had heard only good things about Network for Good and it's easy for donors and potential donors to give via Network for Good.

Review Source

TB

Terri B.  
Director of Development  
  
Used the software for: 2+ years

### "Great for Branding Donation Options"

October 9, 2018

5.0

Pros

I like that they are able to brand your donation page to you. Years ago we used another option that was obviously sending you away from our website. No branding or anything - just a way to donate. Network for Good kept the donor in our world, giving the donation page the look and feel of our website. Their customer service is great and they are always ready to assist. I am a one-person development/fundraising shop, so I wish I had more time to explore all the options they make available. They reach out on a regular basis to inform me of new or better options - I just don't always have the time to really investigate.

Cons

I may be behind the times, but my only con is all the information that you have to complete to make a donation. This is more on me than them - finding the time to explore all the options available and if there are updated versions that are simpler.

Review Source

JW

John W.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great product!! Give \[SENSITIVE CONTENT HIDDEN\] a raise!"

June 2, 2021

5.0

It was great. Great sales team. We have a great coach right now.

Pros

Easy to navigate through. The program is user friendly!

Cons

The donor transfer. It’s very difficult if you have no help.

Alternatives considered

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

Reason for choosing Bonterra Network for Good

Felt like network for good offered more and network for good was the one to give a guarantee.

Review Source

MAMM

Maria Angélica Machado M.  
Institutional Development Manager  
Education Management  
Used the software for: 2+ years

### "very happy with the service"

June 30, 2021

5.0

Pros

The way I can track down all the donations and the fast answer to my questions.

Cons

I would love to have more options in receiving the donations.

Review Source

JT

Jodie T.  
Development Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Salsa CRM Experience"

April 14, 2017

5.0

I have been using Salsa (formerly DonorPro) for about 2 years. The system is easy to use and allows us to segment donors, easily pull reports and capture essential information to complete donor profiles. We also use the Event Management module - while a little cumbersome at first, this module allows us to extract the data in a more efficient manner when soliciting and prospecting for future events.

Pros

Ease of use. You can select the modules you wish to use - we don't need them all. I like the fact that Constant Contact is connected - less data entry errors when capturing info. Support services are good.

Cons

Running queries - this aspect is not intuitive to me. I often find myself asking colleagues or the help desk for assistance.

Review Source

DP

Darcie P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Customer service like none other"

October 15, 2018

4.0

Pros

In today's world outstanding customer service backed with a genuine desire to improve is hard to find. The software is easy to use and learn as a new user, but when it's not there is someone standing by ready to help. When the software can't perform as you wish, there are people listening and working to improve the software. I couldn't ask for more effort from the people working behind the scenes to make this program exactly what we needed.

Cons

Although I know they are working on improving the event side of their software, I found the program insufficient for one of our events, which is a running race. I think network for good can be as good as other race programs, they just aren't set up for an event that needs details on age classes, birthdates and assigns bibs.

Review Source

Response from Bonterra

October 18, 2018

Thank you for this review! I'm glad to hear that our customer support has exceeded your expectations! And you are right, we are actively working on updating our events pages and will have more features released for event pages in early 2019! - Liz, Customer Success

NB

Nichole B.  
Program Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Product For the Price, Great Customer Service, Easy to Use!"

September 30, 2022

5.0

very good

Pros

Easy to set up and navigate. this 40 character minimum is ridiculous .

Cons

nothing I love it. 40 min character is silly.

Reason for choosing Bonterra Network for Good

Price and ease of ease and easy to integrate with existing donation spreadsheet

Review Source

ET

Efi T.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "An exceptional platform for fundraising and donor management"

December 14, 2021

5.0

I have been using the tool for over a year now and I really appreciate the fact that I can keep up with donors in very creative ways. It gives me many options to communicate and keep donors up to date. Our donors appreciate our communication a lot more.

Pros

The many innovative features and ease in using the tools. The platform makes communication with donors easy and a lot of fun.

Cons

I do not really have anything I do not like about the product. I need to find a way to get all our donors giving through it. Some still prefer sending checks through the mail.

Reason for choosing Bonterra Network for Good

I decided after talking to some representatives. They had time to present the tool and explain how it worked. The fact that there was going to be assistance along the way and some orientation was helpful. Besides going through the presentation showed me it met my needs and much more.

Review Source

ES

Ellen S.  
Program Coordinator  
Education Management  
Used the software for: 1-2 years

### "Network for Good for Your Organizational Landscape"

September 29, 2021

5.0

Our experience with Network for Good has enabled us to gain a better understanding of our fundraising landscape and to better understand how our donors are engaging with us.

Pros

The NFG platform allowed our organization to consolidate its donor information, tracking and communications all in one place. Using it has helped us get a better grasp on how our donors are engaging with us and allows us to target and customize communications.

Cons

Some of the email design component is a bit clunky and cumbersome to use.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We wanted to consolidate our information and use one platform for both communications and donor management.

Review Source

HM

Holli M.  
Resource Development Assistant  
Real Estate  
Used the software for: 2+ years

### "We love Network for Good! "

June 30, 2021

5.0

Pros

Pros-easy to use, donor centric, plenty of support

Cons

Can’t think of any cons! We like everything

Review Source

AS

Amanda S.  
Director, Foundation Programs  
Philanthropy  
Used the software for: 2+ years

### "Fantastic customer service for a beneficial product"

November 2, 2017

4.0

Pros

\*Helpful and responsive customer service - Clay is wonderful! \*Reporting provides fantastic and detailed snapshot

Cons

\*Need training to understand how to use product; Not extremely user-friendly initially \*Rather dull display

Review Source

Response from Bonterra

November 15, 2017

Amanda, thanks for your review and for being a longtime customer. Wanted to make you aware of Salsa Scholars, the interactive eLearning platform that contains instructor led training courses that has really shortened the learning curve for Salsa CRM and Salsa Engage users. Also, the new browser interface of Salsa CRM is much improved from the desktop interface you may have used in years past. More interface and dashboard improvements are in the works right now! If you haven't requested access to Salsa Scholars yet, you can do so by emailing educationdirector@salsalabs.com.

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