# Page 19 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

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Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 451-475 of 935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CF

Cathy F.  
Development Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Exceptional Donor Management and Fundraising Software Solution - Seamless Integration! "

June 21, 2022

5.0

Pros

Network for Good is the perfect donor management and fundraising solution for our nonprofit! We love NFG’s streamlined fundraising, donor management & communications processes. They have incredible coaches and customer service too! One of our favorite features is the integrated video, text, and email communication ability. Our donors love the video messages and it has increased our connectivity with our donors/partners.

Cons

I have not encountered any cons or limitations yet.

Review Source

ED

Elizabeth D.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to Use DM"

January 24, 2019

4.0

This is my go to product for managing all things donor management. We love them!

Pros

This donor management platform is really easy to use and intuitive. It has great functionality and they are adding requested tools as fast as they can.

Cons

This is a growing platform and they are still building some of the pieces out and working through some kinks.

Review Source

TH

Tamara H.  
Executive Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Good Value for Small Organizations"

June 7, 2021

4.0

Overall the service has been useful and helpful. The people are all very nice and supportive.

Pros

I like the layout of the pages. It is intuitive and easy to visualize your organization quickly.

Cons

The way to set up a married couple is clunky. Trying to get one acknowledgment letter sent to both people didn't seem possible. Not sure if we are missing a step or if it's not something the software does.

Reason for choosing Bonterra Network for Good

The price and processing fees were a better fit for our organization.

Review Source

TGM

Theresa Gail M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A solid system for nonprofits."

June 30, 2021

5.0

It has been good. Everyone has been very helpful.

Pros

We love the email and letter process. We also love the ability to make a video when we get a little more advanced.

Cons

To learn everything we felt rushed. I think it should focus on one area at a time to get the system up and running.

Reason for choosing Bonterra Network for Good

The salesperson explaining the system was very informative. He highlighted all the things we needed.

Review Source

JT

Joy T.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great for donor management."

June 30, 2021

5.0

The customer support is outstanding. The training opportunities provided are incredibly helpful. I love Network for Good for my nonprofit!

Pros

I love the features that allow you to reach donors in different ways and track donor engagement on many levels.

Cons

There is a bit of a learning curve. You will need to spend a good chunk of time front-loading the system, and it takes some time to be able to navigate quickly.

Reason for choosing Bonterra Network for Good

I started joining the free trainings about a year before we purchased. Network for Good's dedication to helping nonprofits succeed at fundraising assured me that purchasing the platform would lead to increased success for our organization.

Review Source

TB

Tim B.  
Retreat coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "Fundraising made easy by NFG"

June 30, 2021

4.0

Pros

I like that it can clearly designate each donation and allows for different campaigns and event. And their customer support.

Cons

It’s very limited to was a user can do. You need help from NFG customer support more than what I would prefer. However, their support is amazing

Review Source

LL

Liz L.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Really like NFG"

June 13, 2022

5.0

Pros

easy to use for comm and fundraising staff.

Cons

I really wish there was integrations with double the donation/donorsearch/other wealth screening programming!

Review Source

RV

Richard V.  
Webmaster  
Hospital & Health Care  
Used the software for: 2+ years

### "Covers All The Bases"

February 18, 2023

5.0

I found it very easy to set up a campaign, manage donors, send broadcasts and the support was terrific.

Pros

I like the ability to offer payment options and recurring payments all in one simple interface.

Cons

Just wish it was less expensive, or at least a cheap "starter" option.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Reason for choosing Bonterra Network for Good

Classy didn't have the same CRM capabilities for managing the donor list.

Switched from

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)

Salesforce was too hard to figure out and not good support. They push you toward signing up with expensive consultants to get simple things done.

Review Source

Leslie A.  
jefe de tienda  
Defense & Space  
Used the software for: Less than 6 months

### "Un muy buen acierto ."

January 20, 2023

5.0

Pros

Me gusta mucho ya que es económica aparte su paleta de funciones es muy basta desde la mas minima función tanto como un orden en las donaciones tanto como la aceptación de tarjetas de crédito siempre esta herramienta tiene un buen soporte técnico.

Cons

En este caso en si el único defecto que noto es su precio es de un nivel medio considerando todas las funciones que el software posee y decidimos adquirirlo en nuestra empresa y hasta el dia de hoy se usa.

Review Source

Melissa P.  
Director of Communications  
Education Management  
Used the software for: Less than 6 months

### "Robust CRM for Non-Profits"

December 3, 2020

4.0

Overall it's a powerful CRM but there is a fairly steep learning curve, however, they do have good training materials and customer support.

Pros

I like the ability to query data into custom reports of my liking or to automate tasks. I like the automatic sync to Salsa Engage

Cons

I think the requirement to batch every donation entered is unnecessary. I also wish the designation field could be used on transactions that do not come through Engage

Review Source

Response from Bonterra

January 4, 2021

Melissa, We are happy to hear that Scottsbluff Public Schools is finding success with Salsa. We are so pleased you have had positive experiences with our training and support resources. Thank you!

LM

Luvina M.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Excellent graphics support "

July 15, 2023

4.0

Retain donors information and ease of adding donations that are not given on line

Pros

Graphic design for newsletters, social media connections.

Cons

There is no individual record of a donor’s yearly donation. For example there are lifetime donations but not a record of2019 $250 donation to xyz

Alternatives considered

[Sales Boomerang](https://www.capterra.com/p/228623/Sales-Boomerang/)

Reason for choosing Bonterra Network for Good

Decided not to move

Switched from

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

Pricing and graphic support

Review Source

BN

Barbara N.  
Presidnt  
Fund-Raising  
Used the software for: 1-2 years

### "You saved the life of a cemetery!"

June 26, 2022

5.0

We have been very pleased with everything we have been able to accomplish with Net4Good.

Pros

Network or Good's database management system has helped our old historic cemetery keep track of our living donors like never before.

Cons

It is difficult for us to track payments with out a payment processor we are familiar with.

Review Source

LK

Libby K.  
Administrative Assistant  
Primary/Secondary Education  
Used the software for: 2+ years

### "Do not go with this product"

February 17, 2017

1.0

I have worked with this product for 2 years now and it does not have the ease of use and capabilities that I was told it does when I first started. We pay for husbands and wives as separate records even though most of them donate as a family unit, not as an individual which messes up our accounting. Pulling reports is like pulling teeth, very difficult and when I call or email for help I am told the solution is an easy one; but after a half hour on the line I am told that what I need cannot be done; which in my book is unacceptable for someone to tell their consumer. I would not recommend this product to anyone ever.

Review Source

VR

Verified Reviewer  
Development Coordinator  
Individual & Family Services  
Used the software for: Less than 6 months

### "The best CRM tool I've used so far!"

June 5, 2017

4.0

Pros

Salsa CRM is pretty easy to start using right away. Not everything is intuitive, but they offer some tutorials to get the basics down and regularly offer webinars. The thing that impresses me most is the customer service. Whenever I've been in a bind and can't find an answer on my own they are very quick to respond and you can tell it's not a copy and paste response. There are also a ton of options for creating reports.

Cons

There are almost too many options for customizing reports. It can be overwhelming to think of exactly how to pull the data you want.

Review Source

JH

James H.  
Assistant Secretary  
Civic & Social Organization  
Used the software for: I used a free trial

### "Rotary Club of Sarasota Foundation Review using Network for Good"

March 21, 2024

4.0

Pros

The Data Base and ease of setting up campaigns

Cons

Somewhat difficult for the general public to set up reoccurring donations and making changes.

Reason for choosing Bonterra Network for Good

Reasons mentioned above. The RCSF needed an accurate data base where it could received credit card donations yes the many donations the RCSF receives by check.

Review Source

MGI

Marie Gratia I.  
intern  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fundraising "

June 27, 2022

4.0

Pros

Email Blast is well-formed and friendly

Cons

Thank you message about the video with more options.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Review Source

SB

Sydney B.  
Administrative Support Coordinator  
Individual & Family Services  
Used the software for: 1-2 years

### "Making Donor Revenue Tracking Easy for Our Small Nonprofit"

August 19, 2021

5.0

Pros

Network for Good is intuitive and easy to use! Our event ticket sales have been easier than ever, and we love the ability to email our supporters!

Cons

We would love to see integration with Mailchimp, and refunding ticket sales/donations is tricky.

Review Source

SB

Steve B.  
Board Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A great fit!"

April 27, 2020

5.0

We went from very manual, very scattered donor management tracking to automation in a very short amount of time. Having that ability to email/text with donors much easier with technology! Another positive was the coaching that helped us 'utilize' the software to reach audiences (newsletter templates, sample letters, video thank you's, etc.).

Pros

Easy to use, easy to set up. We are a non-profit that utilizes only a couple of staff members, but a larger number of volunteers to help with our fundraising efforts. This software is very intuitive, so when someone new comes into the organization to help - knowledge transfer is quick and easy. Gives us very good ability to also 'slice and dice' our donor/partner information to make it easy to communicate/reach various groups and/or subgroups, based on the message!

Cons

Actually, no real 'cons' to mention. Initial uploading of contact information was tough - but support staff was right along side of us (we did NOT have to do it manually, saving countless hours).

Review Source

JS

Jackie S.  
Executive Director  
Civic & Social Organization  
Used the software for: 6-12 months

### "Totally pleased"

June 23, 2021

5.0

Awesome!

Pros

Cost, ease to f use and customer support.

Cons

Nothing. I had to adjust to using but it was fairly easy.

Review Source

SF

Sharon F.  
Co-founder  
Philanthropy  
Used the software for:

### "So far, taking 3 months to even convert our data over"

September 13, 2017

2.0

I'm very surprised that this system doesn't seem to enable nonprofits to focus on their donor organizations (like corporate sponsors). We've had quite a challenge with this and may have to give up soon.

Pros

The concept seems great for connecting donors, communications, activities, etc. Seems very focused on individuals so not sure if it will end up working for us.

Cons

We can't even get our database accurately converted because their system doesn't seem to recognize organizations, just individuals. So we have spent a few months dealing with this issue, trying to get them to make changes/corrections...still working on it.

Review Source

Response from Bonterra

November 8, 2017

I’m sorry to hear we have fallen short of meeting your expectations! Your feedback is really important to us so I wanted to make sure I let you know how we’ve responded to solve these problems for you and other similar nonprofits. We do have the ability to track companies in the donor management system. It sounds like our training webinars and 1:1 conversations with your customer success manager didn’t make this clear. We’ll make sure to highlight this more in the future. I chatted with our data import team about the complexities and miscommunication with your data import which I understand is frustrating. They did let me know that we were able to deliver the data to you in a way that does work but I understand that it didn’t 100% meet your expectations the first time. And we are sorry for the hold up! I also wanted to let you know that we have hired more data import specialists to handle more complex data imports in a timely manner.

CM

Christopher M.  
CEO  
  
Used the software for: 6-12 months

### "I liked it but I was not impressed."

February 23, 2019

5.0

Pros

It's a good software for raising funds, and simple details of Non-Profit companies. I can say the software is relatively easy to learn and setup, I am definitely ok with it.

Cons

I do not like how it is for the Non - Profit market, with no online pricing. You have to request pricing which means you will be talking to a salesman, not that it is bad. That is kinda good knowing they have people selling it who actually know about it, but again, Non - Profit that must talk to a salesman. Maybe it is just me, but in the end that is the only thing I did not like about it.

Review Source

GH

Glenda H.  
Treasurer  
Mental Health Care  
Used the software for: 2+ years

### "Beneficial Aspects of Network for Good!"

June 19, 2021

5.0

Pros

The ease of use and data collected helps

Cons

The information’s width is oversized for printing.

Review Source

ES

Ellen S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I love Salsa"

November 9, 2018

5.0

Inputting data. Earmarking donations. Following metrics. Pulling reports. Sending out timely thank you notes. Sending out monthly newsletters. And I am probably using a small percent of Salsa's capabilities.

Pros

The ease at which you can store and retrieve data. I love the reports! I love the help desk - they will answer any question and stay with you until the issue is solved. I particularly enjoy working with the executive - he is very knowledgeable plus he recognizes my voice which is a nice personal touch.

Cons

As a nonprofit animal shelter, I would love for some kind of discount. However, I believe Salsa is a worthwhile CRM for all our needs.

Review Source

TJ

Tara J.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Takes the Stress Out"

April 10, 2019

5.0

We are managing our donors better than ever, aware of when a donor is new or hasn't been active and now is active. We can track giving, send emails rather than paper copies. Overall, I am in LOVE!

Pros

I love that this software helps me write a monthly letter and then, print it as soon as the donation comes in. No more stressing about inputting and printing at the last minute.

Cons

Because it is all online, it can be an issues when there are internet connectivity issues.

Review Source

Response from Bonterra

May 10, 2019

Tara, I love the title of your review. It is our goal to help make our customers' lives easier so the fact that we take the stress out of your day is great! Thanks for the review!

TL

Tom L.  
Interim Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Network For Good Review"

March 1, 2022

5.0

Makes donor management simple.

Pros

This is an amazing donor management software. Allows you to easily connect with your donors and sent timely communications. Great reports and customer service. My organization is totally satisfied with this product.

Cons

I'm not aware of any short comings with this product.

Review Source

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