# Page 20 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

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Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 476-500 of 935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LK

LeAnne K.  
Secretary  
Arts and Crafts  
Used the software for: Less than 6 months

### "Like a new best friend!"

September 9, 2022

5.0

The Network for Good folks make you feel like they are a part of your team; as if you've know them forever. Access to them and their prompt responses to us were amazing. In a world that customer service is lacking....they go way above!

Pros

I like the many ways you can sort your contacts to get reports and lists of just the people you need. Our organization moved from another similar program and Network for Good is a thousand times easier to use. Also, their staff that helped us import our data was excellent. They were very helpful and patient with us. They made the process very simple.

Cons

So far I don't have anything I don't like. Unless it was free, I can't think of anything to improve on!

Review Source

Response from Bonterra

November 1, 2022

Hi LeAnne, Thanks for the review! We're so excited to hear your feedback and ways that we are helping your nonprofit grow your good. Great job utilizing our support team to get started. We're so glad that you are able to find the information you need easily, and that you feel comfortable working with our success team. Thanks so much for being a Network for Good customer! Keep doing awesome things :) Kathleen

GBM

Gloria Butler M.  
FUND DEVELOPMENT CHAIR  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Help for small non profits"

July 21, 2023

5.0

Overall, NFG is a benefit to our organization.

Pros

As a small all volunteer nonprofit, Network for Good is like a having a super talented administrator supporting critical aspects of our organization including fundraising and donor management. NFG is fairly priced and provides expertise the increase our effectiveness exponentially.

Cons

One area of improvement could be on boarding and training to make getting started easier.

Review Source

Response from Bonterra

August 3, 2023

Hi Gloria, wow! Thank you so much for the kind words :) it's really amazing to hear that you've been able to benefit so much from our services. Please feel free to provide all onboarding and training feedback to our support team - these comments help us continually improve! Warm regards, Kathleen

CG

Cynthia G.  
Executive Director  
Performing Arts  
Used the software for: Less than 6 months

### "Highly Recommended"

December 14, 2021

5.0

My overall experience with NFG has been stellar. \[SENSITIVE CONTENT\] was my salesperson. He did a really great job of introducing the service to me. NFG has delivered on everything he explained.

Pros

What I like most about the NFG software is its all-in-one platform features. From communicating with various individuals or groups, to designing email or newsletter templates, everything has been thoroughly considered for what the end user might need to execute. The NFG platform helps them to do this in an excellent way.

Cons

What I like least about the software is when someone responds to a text they may have received and the organization is unable to respond to it.

Review Source

SH

Serena H.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best Software ever"

June 10, 2021

5.0

The software is unbeatable. The costomer service is really helpful. If you don't have this software you need it.

Pros

The ease of using it. You log right into it and what you need is right there. No searching

Cons

Not sure I disike anything.Every feature is a step towards getting your question taken care of.

Review Source

LH

Lindsy H.  
Director of Operations  
Education Management  
Used the software for: I used a free trial

### "We love Network for Good!"

December 17, 2021

5.0

It has been a wonderful experience. The customer service is very helpful and responsive and the software has been a great help in keeping everything organized.

Pros

The software is very easy to use. I love the built in graphs that are easy to share with the team as well as premade filters for reports.

Cons

There are some features that are missing in the email blast section that would make it easier and a little more advanced such as a way to be able to click to another part in the message or copy existing emails as a template.

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

We received the Jumpstart Grant

Review Source

SS

Shauna S.  
Executive Director  
  
Used the software for: 2+ years

### "Great experience, Salsa gave us the tools we needed to manage our donors. "

June 8, 2018

5.0

Pros

With Salsa we were able to compile the information that lived on spreadsheets into one database that is very functional. The ability to look at the history of our donors and to pull reports has enabled us to make better decisions. We were able to implement a major gifts program after purchasing the software.

Cons

It took a few tries to figure out the word processor, but it was worth the effort. The individual letter editing saved lots of time.

Review Source

Frankie E.  
Operations Coordinator  
  
Used the software for:

### "Efficient and Effective"

October 6, 2014

5.0

DonorPro has a great capacity for maintaining and reporting detailed information! DonorPro allows detailed input of patient information, relationships, services provided, as well as donor and donation data. And then, DonorPro makes retrieval of that information quick and easy. DonorPro's software is designed with the final output in mind. It "asks the questions" that a user needs in order to maintain a detailed and functional database. The user can maintain detailed information on each constituent and can also view the big picture through reports and queries. Also, the training and support are outstanding! There are so many ways to use DonorPro to its max that it is a waste to try to figure out everything on your own. The ease of use is dependent upon the user's investment in the opportunities and resources that are offered. Deep, thorough training is offered regularly; and, when I hit a bump in the road, the support staff is always prompt, courteous, knowledgeable, and helpful. Every single time I have needed support, the team has responded quickly and accurately. There's not much about DonorPro that I don't like; most problems are caused by "user error."

Review Source

EK

Edward K.  
Treasurer, and Board Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "June 2021 Review"

June 30, 2021

5.0

Pros

We use the Fundraising Campaign feature extensively to plan our annual Hope Gala. This software consolidated a lot of non-correlated spreadsheets, documents, etc into one consolidated tool.

Cons

We have not had any negative experience with this software.

Review Source

BR

Bruce R.  
Chair of Board of Directors  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A great program for a non profit to monitor its donations, donors, campaigns."

June 5, 2021

5.0

This will be very helpful as we commence our capital campaign to build the Sacramento Botanical Garden

Pros

We were very concerned about being able to track our donations, and the program is excellent in that regard.

Cons

There are a few issues with people asking to stop text messaging. If they do not word it perfectly there is no way to remove them from the text message list without deleting them from the syste.

Reason for choosing Bonterra Network for Good

Had more functions

Review Source

AS

Ana S.  
Executive Director  
Medical Practice  
Used the software for: Less than 6 months

### "Incredible ease of use and customer support"

March 18, 2021

5.0

We absolutely loved the onboarding support and the monthly support we are receiving. We love how there is the opportunity to ask a question by clicking the chat box. Every team member has been a delight to work with!!

Pros

We are most impressed with how easy it was to learn the software and be able to communicate to our donors through so many avenues (texting, emails, campaigns, using videos, adding attachments). The system is so robust.

Cons

Many of our donors give monthly through their checking accounts. At this time, this is not an option unless the donor uses a debit card. It would be ideal to have the opportunity to use routing/account numbers. Donors also wanted to have the opportunity to select the start date for their monthly giving vs. assuming they want to start their giving on their day they are filling out their profile.

Review Source

CS

Cindy S.  
COO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Network for Good is Great"

June 30, 2021

5.0

Excellent

Pros

I love the tracking capabilities, the ease of communication with donors and the CRM helps you know your donors. It is easy to use and the support the team provides you is amazing.

Cons

While the work is underway, an online auction will be a fabulous addition.

Reason for choosing Bonterra Network for Good

Price, support and ease of use.

Review Source

JH

Joseph H.  
Vice President of Hogfarmers Charitable Foundation  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Product "

July 21, 2023

5.0

Pros

Network For Good has been instrumental in our charity exceeding all previous annual fundraising goals. Great tool for us to keep in contact with our donor base.

Cons

Some add ons are a little pricey for a charity our size

Reason for choosing Bonterra Network for Good

High reviews

Review Source

Response from Bonterra

August 3, 2023

Hi Joseph, thanks for taking the time to share your review! We are humbled by your kind words and grateful that Network for Good has been able to contribute to the success of your charity's fundraising efforts. We appreciate your honesty about the affordability of our optional products. Your feedback is valuable as it helps us continue to improve! If there's anything else we can assist you with, please don't hesitate to reach out. Keep up the great work! :) - Kathleen

CB

Crista B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Finally - software that is easy to use with comprehensive data reports"

June 30, 2021

5.0

We are very pleased with the ease of use. This is the third donor management software we have used and none have come even close to this for retrieving data, setting up events and tracking donors.

Pros

The setup was seamless and new users don't have to take hours to get up to speed to use.

Cons

The login between the donations page and the actual software page.

Reason for choosing Bonterra Network for Good

The salesperson was very helpful and knowledgeable. She gave us the confidence in the product through demonstrations and answering questions.

Review Source

VB

Vinessa B.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Product to add "

June 25, 2021

5.0

Having a great support group, ease to ask questions...we love Network for Good. My staff and especially the interns see the value.

Pros

The software is easy to use, with many nice features to help our team sort, search, and create. The response from our donors and partners is very positive.

Cons

Have not found a con. The system has been great t o work with.

Reason for choosing Bonterra Network for Good

Suggested by a partner and a funder.

Review Source

JW

Jenny W.  
Executive Director  
Education Management  
Used the software for: Less than 6 months

### "A small non-profit's best friend!"

March 12, 2021

5.0

The customer service and support from Network for Good has been exceptional from the first meeting. Representatives have helped me communicate with my board, answer my technical questions, and give me pointers on making the most of my software. Subscribing to Network for Good's donor management software has been the easiest decision I have had to make in my position. I highly recommend it for any organization looking to find better ways to engage and connect with their donors!

Pros

I am the only employee of our small non-profit organization. The amount of work that I do each day is overwhelming, but Network For Good's software helps me streamline our donor management and communication into a system that is both efficient and user friendly. The amount of time and headaches this has saved me in only three months has made it one of the best investments I have made in the last year!

Cons

I have loved everything about Network for Good. I honestly have nothing to say for this question! I ONLY have positives!

Review Source

DH

David H.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Giving software to connect with donors!"

June 8, 2021

5.0

I've loved using Network for Good, it has streamlined and simplified so much of our fundraising and has made connecting with donors so much easier

Pros

Network for Good is incredibly user friendly and is loaded with tons of tutorials and giving plans to help you connect with your donors from multiple angles

Cons

I wish it had a function to run silent auctions!

Review Source

VR

Verified Reviewer  
Board Member  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Software "

June 6, 2019

5.0

Overall great software and great customer service.

Pros

Easy to use, implementation and launch was fairly seamless, allows for multiple users and roles to be defined and it’s fairly user friendly

Cons

There is not a ton of flexibility in use - which makes it user friendly but sometimes requires extra thought to get what you need in a report.

Alternatives considered

[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)

Reason for choosing Bonterra Network for Good

This product came recommended by a similar foundation - we only looked briefly at a few other through tech soup but didn’t meet the qualifications for a discount.

Review Source

TW

Travis W.  
Operations Manager  
Museums and Institutions  
Used the software for: 6-12 months

### "Network for Good? More like Network for Awesome! "

June 17, 2021

5.0

My overall experience with Network for Good has been fantastic. Between the ease of use with the software and the customer support we've received, it has been a very positive experience overall. Network for Good is very focused on making sure their users get the support and use out of the software that they need.

Pros

The software is very user friendly and offers many features that are easy to use. There are multiple ways to configure reports to your needs.

Cons

The importing and exporting system is the only place that could use improvement. Generally your imports and exports will be resolved within minutes, although sometimes it can take a significant amount of time more than that. Which if you weren't prepared for could put you in a bind.

Review Source

LB

Lisa B.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Network for Good is Good for Fundraising "

April 5, 2019

4.0

Network for Good allows you to track, monitor and analyze data.

Pros

This software is intuitive and easy to use.

Cons

If you have a large. development operation of more than 10,000 donors this system may not be the one for you.

Review Source

Response from Bonterra

May 10, 2019

Thanks for writing this review, Lisa!

AG

Alison G.  
Administrative Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "We love NFG!"

June 8, 2022

5.0

Pros

NFG has made donor management so much easier and streamlined into one platform.

Cons

The only thing that I dont like is that the price is based on contacts.

Review Source

KS

Karen S.  
Adminstrative Assistant  
Individual & Family Services  
Used the software for: 6-12 months

### "Karen's Review"

September 27, 2021

4.0

Much better tracking of details.

Pros

I love the correspondence pieces - the ability to send an acknowledgemnt letter, email or video.

Cons

I find the report queries very hard to create. I always need to go to the person that set us up with you to create them for me. I waste too much time trying to figure out how to set the perameters.

Review Source

OK

Olivia K.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great product!"

June 16, 2022

5.0

Pros

I love their communications tools the most, followed closely by their donation pages!

Cons

I wish the free event version allowed more than one ticket type.

Review Source

JS

Joan S.  
CEO/Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Making a better world"

September 20, 2022

5.0

Everything is all in one spot for my set up.

Pros

As a one man band, everything in spot makes my job easier. Fundraising, capturing the donors information, in one place., being able to send a video of thank you. The ability to have templates for newsletters fund raising templates all with the ability to add a video. Having opportunity for donors to be all in one spot to utilize as needed.

Cons

So far everything is good. Nothing bad to report.

Reason for choosing Bonterra Network for Good

Because of the important information all in one spot.

Review Source

Response from Bonterra

February 14, 2023

Hi Joan, Thanks for the review! We're excited to receive this feedback because it means we're accomplishing our mission of helping nonprofits grow their good. It means a lot that you've taken the time to review us. Thanks so much for being a Network for Good customer! Keep doing awesome things :) Kathleen

CP

Chris P.  
Executive Director  
Mental Health Care  
Used the software for: 6-12 months

### "Networks for Good is Great"

June 30, 2021

5.0

Outstanding experience from working with the sales team to the training team to now using the software independently.

Pros

Tracking - I had such a hard time keeping up with the tracking of donors before utilizing this software.

Cons

I wouldn't change anything. I like the software as it is.

Review Source

AP

Alicia P.  
Assistant Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Glad we Purchased Network for Good"

June 14, 2021

5.0

Customer service is great!

Pros

It is easy for anyone to use. From managing donor thank you letters, managing donor relations, to sending out emails it is an all in one service.

Cons

I wish the software had a better way of tracking grant application and report deadlines.

Review Source

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