# Page 21 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

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Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 501-525 of 935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DP

Diane P.  
Director of Advancement  
Education Management  
Used the software for: Less than 6 months

### "Thank God for Easy Donor Management"

February 19, 2023

5.0

I find it very user friendly, with prompts to direct the next step for all users. Anyone who can us other online programs chouls be able to find this quite user friendly.

Pros

We needed software that other volunteer fundraisers without database experience could manage their fundraisers for the school without investing a lot of time to learn how to use it.

Cons

Not sure I have every bit of info from my old database, but I have to say, integration was easier than I anticipated, as I was part of a database change with another company years ago and it was a nightmare.

Reason for choosing Bonterra Network for Good

Though the others we considered were a little less expense, NFG seemed to have a lot of options for a lot less than we were paying with great step by step direction for new users.

Review Source

GF

Gerald F.  
Artistic Director  
Music  
Used the software for: 6-12 months

### "Network for Good User Review"

September 20, 2021

5.0

I have found that the software is everything as good as they said it would be and better. I love being able to quickly look at our fundraising reports and share them with other members of our board.

Pros

The ease of being able to upload and track donor and client information. It is laid out in very easy and user friendly manner and we are able to have multiple users work with it.

Cons

I wish that we would have been able to do a live video a little easier for fundraising purposes.

Alternatives considered

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Reason for choosing Bonterra Network for Good

Ease of use and function. I particularly loved the direct mailing piece as we still rely on that for our patrons.

Review Source

JK

Joelle K.  
Donor Consultant  
Philanthropy  
Used the software for: 1-2 years

### "Could Be Much Better"

April 8, 2018

4.0

If you're looking for a donor management system I can't say I'd recommend this one. After stuffing information in a four houred conference call, that is offered as separate classes you can take any time by other donor systems, I felt like they were realizing how behind they were, while still demanding a price tag of excellence they don't yet deliver.

Pros

This program has multiple platforms, so if you only have one need for it you can pay for a separate feature. It keeps great records of all electronic donations you receive. It also allows you to reset your password at a level of ease that most softwares don't provide.

Cons

One of the most confusing interfaces I've dealt with. I had to download donation records once a month and it always took me at least 5-10 minutes to remember what small button to push to get to where I needed to be. I would explore every other option available before I figured out where to go, so I didn't feel like it was labeled in a user friendly manner. They charge for extra features that other nonprofit systems offer for free. I also felt like they took a much bigger cut of the donations than was usual for a system like this. They charge about twice what we paid for donormanagemt, and with a system that already seemed confusing I didn't feel confident paying more for what seemed like much less.

Review Source

Richard F.  
Director / Database Administrator  
  
Used the software for:

### "Review of DonorPro Fundraising Customer Relationship Management Software System"

October 5, 2014

5.0

Versatility: The product is cloud based so I have access anywhere that has an internet connection whether or not I have my own personal computer, tablet or iPhone available to me. Just pop on someone's laptop & login to the GO version losing very little functionality from the desktop / laptop version. So far I love the Vendor because of the excellent customer service that they are providing me. Experience: So far I have no complaints about either the software or the vendor. Interested: Get a demo, or better yet get access to login and use a demo database. Try using their customer service department to answer questions during the demo phase. Ease of Use: You have to get used to how the system was built, and how to move around all the functional available. There is so much that can be customized to your own needs. Issues - All my issues have been my lack of understanding - once I know how to use it, it has worked flawlessly. Customer Support - Award winning!! I have gotten quick response to questions posed, and I find that they even offer to assist further after the problem has been resolved.

Review Source

JB

Jeff B.  
DD  
Human Resources  
Used the software for: 1-2 years

### "Salsa Labs "

July 25, 2019

5.0

amazing and highly recommended

Pros

Salsa is the best all-in-one software for non-profits on the market. CRM + Fundraising all in one place. Very easy to use and effective.

Cons

There is none.

Review Source

WS

Wanda S.  
President/CEO  
Education Management  
Used the software for: 6-12 months

### "A hidden gem! Proven valuable."

February 9, 2022

4.0

It has been a pleasure and a welcomed relief.

Pros

One stop shop, easy mailings, and financial reports.

Cons

Some features are not as user friendly and are a bit more training is needed to navigate.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Network For Good is more encompassing with connecting writing letters, developing cureent and past donors, and working with all aspects of donor management and fundraising.

Review Source

LY

Leigh Y.  
Development and Communications Associate  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Great Donor Management Software"

June 15, 2021

5.0

Network for Good is a great tool that has made donor management, communication, and stewardship efforts much more efficient and impactful. Their customer support is always helpful in troubleshooting and helping us to maximize our use of the software.

Pros

Network for Good has been extremely helpful for streamlining our donor management and communication efforts. The process to import all of our existing donors and data into the system was simple and efficient, and the segmentation of contacts makes it easy to send intentional, thoughtful email blasts to various groups.

Cons

One feature that is missing that would be beneficial to have is the ability to send a pre-recorded thank you video to a donor or group of donors.

Review Source

TS

Tonya S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fantastic Customer Service"

August 30, 2021

5.0

Anytime I have contacted Network for Good's customer service, there are responsive, friendly, and all around helpful (even when I feel my question is silly). I give their customer service a 10!!

Pros

Network for Good is an easy to use donor management software. I love that I can create correspondence with different categories of people we are involved with (donors, volunteers, etc..)

Cons

I would like to see a volunteer management side to this software. It would be extremely helpful to be able to manage our volunteers in the same way we can our donors through Network for Good.

Review Source

Mariam R.  
Sr. Accountant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Network For Good"

October 23, 2018

5.0

Pros

Network for Good is an excellent donation platform nonprofits can use to collect and solicit funds. My organization has been using Network for Good for over 7 years and have never had any issues. It is easy to track donations and run reports. Donors can also opt to cover the fees.

Cons

The few downsides to Network for Good is that the organization cannot setup monthly recurring. The donor has to initiate this from their end. Also the deposits are monthly into our account instead of daily or weekly.

Review Source

ESF

Ellen Sutherland F.  
Board Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Shared Beat Network for Good Review"

July 21, 2023

5.0

Pros

Communication feature is easy to use and allows for importing of photos. I like the templates and the feature of filtering for target populations

Cons

Within the texting feature, I am not able to change the font or size of the text in the same text box. This impacts my design.

Review Source

VR

Verified Reviewer  
Assistant Director of Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "All in One CRM for NonProfits"

December 20, 2022

4.0

Pros

Network for Good is a all-in-one platform for fundraising and donor management for non-profits. It even covers peer to peer fundraising which is the newest craze for our donors.

Cons

The cost is higher than other CRMs and donor management software but they do offer a lot of additional features that others don't!

Review Source

FS

Frances S.  
Director of Development  
Civic & Social Organization  
Used the software for: 6-12 months

### "Extremely Helpful"

September 11, 2023

5.0

Overall this has been helpful in getting us to start a professional donor management program. Where we have had difficulties, customer service has been very helpful.

Pros

Great way to track donors and to communicate with them.

Cons

Tickets and events are clunky and expensive

Alternatives considered

[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)

Reason for choosing Bonterra Network for Good

I've used it with another non-profit.

Review Source

LW

Lee W.  
Executive Director  
Individual & Family Services  
Used the software for: 6-12 months

### "Worth the expense"

October 3, 2022

5.0

Overall, it has been a good experience.

Pros

I found this software easy to use and very useful

Cons

I wish it were less expensive for the size of our non-profit

Switched from

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)

More funtions available and ease of use

Review Source

AH

Anisa H.  
Director of Development  
  
Used the software for: 6-12 months

### "Top notch customer service!"

October 31, 2017

5.0

I have already recommended Salsa to a number of colleagues.

Pros

The responsiveness of the customer service has been impressive. When I get lost in the instructions, I feel confident that I can reach out to the help desk and get a response fairly quickly.

Cons

There is a learning curve. They do quite a bit to help ease the transition but when you are literally a one person shop, it can be overwhelming to use the software to its functionality.

Review Source

Response from Bonterra

November 15, 2017

Anisa, thanks for your review. Be sure to check out Salsa Scholars, the interactive eLearning platform that contains instructor led training courses that will help you learn all the ins and outs and maximize the software. If you haven't requested access to Salsa Scholars yet, you can do so by emailing educationdirector@salsalabs.com.

RC

Ross C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great product! Helps us stay in touch!"

June 30, 2021

5.0

Excellent!

Pros

We are so thankful for Network for Good! It is super easy to use, and they have been quite helpful in getting our new nonprofit into a stable, professional place when it comes to donor relations.

Cons

No problems so far! We have loved it for the ease of use and helpful coaching.

Review Source

AP

Anne P.  
Secretary, Board of Directors  
Military  
Used the software for: 1-2 years

### "Donor Management Software"

July 18, 2023

5.0

We are able to track our donations, set up campaigns, communicate with donors and also are donation recipients.

Pros

Ease to track donors and correspond with them.

Cons

Sometimes have trouble with group text messaging feature. Some carriers block it.

Reason for choosing Bonterra Network for Good

Recommendation from another foundation.

Review Source

AF

Angela F.  
Director of Development and Marketing  
Education Management  
Used the software for: 6-12 months

### "Great Product"

September 13, 2022

5.0

Pros

The best feature is the time it saves me. As a small development department, I dont have a lot of time to allocate to entering and tracking gifts. Network for Good's super intuitive system makes it fast and easy for me to keep up with everything. Also, the giving pages are more customizable and aesthetically pleasing than competitors.

Cons

Nothing I dont like

Review Source

CK

Cheryl K.  
Secretary/Treasurer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Network for Good"

July 3, 2021

5.0

My overall experience with NFG has been very good. Good product and good customer service.

Pros

The NFG software has been a tremendous help in donor management, payment processing, communication, and fundraising. Our fundraising coach is top notch and has provided a wealth of information and assistance in learning and using the software.

Cons

I've been unable to find information from the website on how to use the newsletter templates.

Review Source

lH

lester H.  
Board Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "More than satisfied "

February 27, 2021

5.0

I really like the personal coaching we have been getting. Also it has really stepped up our game as far as keeping our community informed. And the statistics gives us insight for our emails

Pros

The support during implementation and the continued support has been excellent. As someone who selected, implemented and supported software for a very large healthcare organization. I absolutely have no problem in recommending Network for Good

Cons

I really don’t have any critical comments or suggestions for improvements at this point.

Review Source

MC

Mindy C.  
Assistant Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good value"

September 29, 2021

5.0

Pros

Easy to set up contacts and convenient online donation tracking and contact tracking.

Cons

The search feature is awkward. You can't enter a date you have to click and scroll to find it on a sequential calendar. It's cumbersome when just looking for a simple date range.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Anthology Encompass](https://www.capterra.com/p/80648/Encompass/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Reason for choosing Bonterra Network for Good

It had the features we needed for the right price.

Review Source

CC

Callie C.  
Director of Fund Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A Great Help for Any Non-profit"

June 13, 2022

4.0

Colleen was wonderful to work with in the sales area. The training facilitators were also very helpful. The software is a blessing to our organization.

Pros

The donor management system is so easy to use and so very helpful to our organization. This software provides quick and easy tools to make our fundraising and donor relationships easier. Customer service is SO helpful and wonderful!

Cons

Designations aren't all a part of the dashboard graph. Photos for fundraising pages have to be very specific.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Reason for choosing Bonterra Network for Good

Price Focus on small to mid non-profits

Review Source

KY

Kelly Y.  
Donations & Resources Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "My Experience with Network for Good."

June 15, 2021

4.0

So far we have had a good experience.

Pros

It was easy to set up the Peer to Peer Fundraiser.

Cons

It was a little hard to receive email notifications when someone set up their fundraiser or donated.

Reason for choosing Bonterra Network for Good

We thought there were more options for the money.

Review Source

SM

Shannon M.  
Director of Development  
Fine Art  
Used the software for: Less than 6 months

### "Easy to Use, Visual Data Management System"

May 13, 2016

4.5

Pros

The best aspect, and the most unique feature, of the Network for Good database system is the visual nature of the data that automatically shows on every page. On the dashboard each user is immediately presented with graphs and charts of donation and fund data. On each individual donor's page, there are charts that show their giving levels over time and summaries of their donations in the current year and over their lifetime. For any user of donor data, this is an incredible tool. Having the donor management system fully online is also a blessing, as often we need to access the information away from our desks.

Cons

When I began working with this system when it was very new, so a number of changes have been and probably will be made to the functionality and design. However, currently the way that data is input for individual donors does not have fields for spouses or titles (such as Mr., Mrs., etc). This makes it impossible to smoothly download a spreadsheet and mail-merge a group into a mailing. Both spouses together cannot be credited with a donation, nor can you search for the name of the spouse if you try to get around this by adding "spouse" fields, as the search function only searches name and email. Hopefully these issues will be resolved soon. The Network for Good programmers and other staff have been extremely helpful in listening to feedback and making changes.

Review Source

BH

Bob H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Helping us stay connected"

February 27, 2020

5.0

We are loving the direction we are headed in having a platform to use for communication and better reporting.

Pros

It is helping us stay connected with our donors in an organized fashion. We now have a plan to stay connected. It gives us many options from email, text and direct mail. It has a quick view of where you stand. I personally love the way it looks like our website for donating. The first day we opened it, I received a donation from a brand new, first time donor.

Cons

Setting up some of the template emails and letters take some getting used.

Reason for choosing Bonterra Network for Good

Price was within our budget and it offered everything we needed from reports to communication to the ability to get rid of constant contact and ministrysync

Review Source

TF

Todd F.  
Program Coordinator  
Information Services  
Used the software for: 6-12 months

### "We love NFG"

June 21, 2021

5.0

10 support is great and everything is wonderful

Pros

Ease of communication has been wonderful

Cons

Uploading information was difficult and didn’t quite work as I expected

Switched from

[Snowball](https://www.capterra.com/p/151183/Pay/)

Donor management system was lacking

Review Source

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