# Page 22 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

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Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 526-550 of 935 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RJ

Richard J.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Giving made easier!"

June 7, 2021

5.0

Network for Good's team provided impeccable customer support from beginning to end. Their team was surgical in their approach providing customized support, follow-up, and follow-through.

Pros

The most impactful part of the software is its ability to support novice in the fundraising arena. Our organization is up and coming. The software is easy to implement and provides an opportunity for growth. Their team eliminated any potential stress associate with new program implementation, holding our hand to help us every step of the way.

Cons

I enjoyed everything about the software thus far.

Review Source

CC

Camellia C.  
Assistant to the Vice President of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Network for Good and NW Metro Atlanta Habitat for Humanity"

December 5, 2016

5.0

Our office has been using Network for Good for 5+ years, and we have loved it! The simplicity, easy reporting and moment-by-moment synopsis of incoming donations has been wonderful. Network for Good recently came out with a donor management system, and we are excited to see the growth in the company!

Pros

Easy reporting, monthly checks from donors, the low percentage rate taken out of donations, everything!

Cons

Nothing!

Review Source

EA

Eralda A.  
Consultant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "All in one package deal"

August 20, 2021

5.0

Highly recommend them!

Pros

The program is easy to use and you have everything in one place. You can manage your contacts, fundraising and marketing eblasts. You can also create multiple fundraising pages. Their customer service is superb! Very responsive, friendly, and helpful.

Cons

Some of the donation templates are not as flexible as i would like them to be since our sponsor levels are a little different from other organizations.

Review Source

A.

Adrienne ..  
Business Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Business Manager"

November 30, 2018

5.0

Great training and very friendly customer service. It was very easy to make our transition from our old CRM system to the new system. We love that Salsa CRM is affordable and it meets our needs.

Pros

Quick system, easy to navigate, affordable, great training materials, syncs with Constant Contact

Cons

I wish that we could upload contacts and donations from an excel spreadsheet into the system.

Review Source

MH

Mitchell H.  
Executive Director  
Mental Health Care  
Used the software for: Less than 6 months

### "I would recommend Network For Good to anyone looking for a donor management system. "

June 16, 2021

5.0

My overall experience has been fantastic.

Pros

The customer service around the organization is absolutely amazing. The assistance that was not only offered but given was wonderful and appreciated.

Cons

Initially I was a bit intimidated by the software but once I figured out the initial transfer and potential I was sold.

Review Source

Amanda P.  
Director of Communications  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Still in implementation"

November 21, 2016

4.0

So far, I'm very impressed with CRM. We had Salsa Classic before and it worked well, but this has more capability and the fundraising is integrated. Our data migration has not begun and it's about a month past when we were told it would happen. Be prepared to wait if you sign up. We were last told that they could not give us a time frame of when we will be converted over.

Pros

Integration with fundraising, easy to navigate

Cons

Slow implementation and data migration, need more information through this process

Review Source

Seth Lennon W.  
Program Officer  
Philanthropy  
Used the software for: 6-12 months

### "The Flagship Option for Nonprofits "

September 9, 2022

4.0

Positive. This is a solid product.

Pros

This is a tool designed specifically for nonprofits. It meets many of the specific needs in this field very well.

Cons

A feeling that it is just a tad clunky- not quite as intuitive as I would hope.

Review Source

NW

Natasha W.  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "The BCJA & GAAA Alumni Association, Inc. Review of THE GOOD STUFF"

June 24, 2021

5.0

Overall Positive - from the sales team to the training. You've definitely put your best foot and people forward! I've referred other clients and organizations to use your services. Nonprofit's Need Network for Good!

Pros

The tracking of donations/donor info, the functionality of campaign set up and integration into the site.

Cons

I might need a little it more of the coaching to maximize a quicker set up and thrust forward.

Review Source

CA

Christopher A.  
Development Director  
Religious Institutions  
Used the software for: 6-12 months

### "We moved from the giant database provider to Salsa DonorPro. overall we are glad we moved. "

June 28, 2017

4.0

Pros

I like the ease of use. I the learning curve was short so it is a plug and play program. I like copy address function. I like to screen layout.

Cons

There are limits in the design I don't like. We have a lot of important data in forms and it is hard to use that info with donation data. Fix that. We did not get the kind of support I was expecting. We were contracted for a product that didn't exist. We needed P2P in August 2016 and that was a mess. It was hard to find someone honest about mistake as well. We are having a hard time with forms because we have a lot of people filling out forms and paying for others. This is an ongoing problem.

Review Source

JS

Jamie S.  
CEO  
Music  
Used the software for: Less than 6 months

### "Network for Good is absolutely wonderful!"

October 27, 2021

5.0

Fantastic. I love that I can attend office hours daily to ask specific questions as I'm learning how to use the program.

Pros

It streamlines many processes and makes my work a lot easier!

Cons

I haven't noticed anything that I do not like about it yet. Maybe the donation page? It seems pretty inflexible when it comes to its design.

Review Source

MC

Michelle C.  
Program Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Survey"

February 27, 2023

4.0

Pros

I like the templates and how easy it is to use and create content. Adding donor information is also fairly simple and able to track in one area. I like that you can schedule content out and are able to see who is opening and viewing your content.

Cons

Nothing at the moment, still new to using it.

Review Source

JD

Jay D.  
Director  
  
Used the software for: 2+ years

### "Great for the price"

April 29, 2018

4.0

Pros

This software has the basics for a nonprofit fundraising software package for a good price. Great for smaller organizations. Customer service is very helpful.

Cons

Very small features that I wish they had but it makes sense that it isn't included based on the price point (e.g., resources to better communicate to prospective donors).

Review Source

KF

Katie F.  
Executive Direcgtor  
Computer Software  
Used the software for: Less than 6 months

### "Game Changing Platform"

June 18, 2021

5.0

Seat up was insanely easy!

Pros

We are beyond happy with our investment in Network for Good! We have been able to transform our operations with this integrated system and increase our donations and greatly improve our communications.

Cons

Six months into the platform we have not seen any cons.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Wanted a system designed to engage donors.

Review Source

VL

VANESSA L.  
cfo  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Awesome "

June 4, 2021

5.0

As I stated earlier we are a small organization starting out, with no real experience in fundraising other than selling dinners and the 1.1 donations received. With network for good we will be able to reach larger organizations and foundations for fundraising. Through the desk time support what we are not able to understand we are able to connect with someone who answers questions along with the demonstration. From the time we signed up with Network for Good they have been helpful, understanding, and consistently reaching out to insure we have what we need. It is a privilege to work with them.

Pros

All of the features are great, the organization of the donor page along with the ability to add new donors, being able to create the fundraising campaigns that allows to add video/pictures, and the templates. We are a newer organization that is continuing to learn how to raise money. Network for Good made it easier and very cost effective.

Cons

Currently what is in place is excellent no changes needed, it meets the needs of all big and small organizations.

Reason for choosing Bonterra Network for Good

It was the best option for us, one of my former co-workers is signed up with the company and sent us a brochure regarding a online training we attended and got connected from there.

Review Source

TC

Theresa C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Somewhat satisfied but not meeting all expectations"

June 28, 2017

2.0

Ability to move from Excel to a true database.

Pros

Nothing in particular that you wouldn't expect from a standard CRM package. ability to add pictures.

Cons

The letter/mail merging is too complicated. Even after speaking with your rep who showed me step-by-step. It's an arduous process and she agreed.

Review Source

Response from Bonterra

July 18, 2017

Theresa - Thank you for your feedback. Please check out the enhancements in our web-based word processing in the release that will be in production by end of July. Our Director of Customer Support will reach out to talk with you directly about this.

AP

Amy P.  
Major Gifts and Endowment Officer  
Civic & Social Organization  
Used the software for: 6-12 months

### "Good for keeping all donor information and notes in one central and safe location"

June 5, 2017

3.0

Pros

Ability to easily keep notes, documents, gift details and contact information in one easy-to-access cloud-based location. I had a wonderful experience recently with customer support agent he was Knowledgeable, patient (so very appreciated!!!), follows up, accessible. Thank you!

Cons

I inherited this software and we have some challenges with the ease and quality of reporting. This might be due to the way we set up our system. We are troubleshooting this and will reach out to customer support if we have continued questions. There are some reports that I'd like to see as automated. For example, top gifts, top donors, etc.

Review Source

JH

Jenny H.  
Fund Development  
Fund-Raising  
Used the software for: 1-2 years

### "Great Fundraising Tool"

January 31, 2022

5.0

Pros

I like how easy it is to use and help from NFG staff.

Cons

I really like it, I cannot think of anything negative to say, it’s easy to use and teach others to use as well.

Review Source

AS

Angela S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We love using Network for Good!"

March 22, 2021

5.0

Pros

We love that it is easy to use, and easy to learn.

Cons

So far we like everything about this software and the support team at NforG.

Review Source

Alan C.  
Development Director  
  
Used the software for:

### "Great product...great service!"

July 20, 2011

4.0

I highly recommend DonorPro to all non-profits, large and small. The company cares about you and works with you to make sure you are happy and well-versed with their product!

Pros

DonorPro is easy to use, and has many features, many of which I have not even explored yet. They are continually improving their product, and they have the best customer service department in the industry. DonorPro helps us do what we need to do efficiently and effectively. The auction module was amazing, and helped us effectively run our auction, thank our attendees, donors, and buyers without anyone falling through the cracks

Cons

There are always going to be ways to improve a product like this, probably something different for every organization that uses it, but for the money and the flexibility, there is no better product out there.

Review Source

CL

Chrsitine L.  
Deputy Executive Director  
Environmental Services  
Used the software for: 6-12 months

### "We like Salsa CRM"

November 3, 2017

4.0

The Salsa CRM support staff is great - we are very happy with them.

Pros

There is a lot of functionality. We seem to be able to do a lot of different things with it. It seems to integrate well with our other platforms.

Cons

It's a little complicated. Short training was sufficient to get us going but I think in order to use it in a more in-depth way, we would need more time on training.

Review Source

Response from Bonterra

November 15, 2017

Christine, thanks for your review. Be sure to check out Salsa Scholars, the interactive eLearning platform that contains instructor led training courses that will help you learn all the ins and outs and maximize the software. If you haven't requested access to Salsa Scholars yet, you can do so by emailing educationdirector@salsalabs.com.

MW

Marcelle W.  
Executive Director  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Nonprofits In GOOD Hands!"

July 1, 2021

5.0

Pros

\*A coordinated professional system \*Love the graphs - especially helpful for Board presentations \*Equalizer for emerging nonprofits \*Team that keeps checking in! \*Conduit for fundraisers outsite our organization

Cons

\*Multiple resources - need more dedicated staff time to fully benefit

Review Source

JC

Jackie C.  
Service Provider Network  
Information Services  
Used the software for: 6-12 months

### "Using Network for Good for a new event"

June 16, 2021

5.0

I have really appreciate the coaching, follow up, and support from the Network for Good team.

Pros

The ability to customize categories that we use to track income for our new event.

Cons

Sometimes it seems like there is too much information on the giving page that doesn't pertain to giving.

Review Source

JB

Jean B.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Non-profit - this software is for you!"

July 17, 2023

5.0

Pros

Ease of obtaining reports and money management.

Cons

The use of QuickBooks is expensive and the online version takes some training.

Review Source

SM

Susan M.  
Director of Resource Development  
Individual & Family Services  
Used the software for: Less than 6 months

### "Awesome Tool"

June 3, 2022

5.0

Customer Service is beyond wonderful! We have used this service many times and each time we were treated with consideration, patience, and let's get it fixed attitude.

Pros

Several ways to navigate through this software. Anyone can use this. There is many options to choose from and so easy to use.

Cons

The other companies we interviewed did not answer our questions , address our needs, and the customer service was superficial.

Reason for choosing Bonterra Network for Good

The price and how available and easy to make payments, reviews, and honesty in answering our questions. NFG did not pressure us or demean us as did other software companies.

Review Source

JS

Jennifer S.  
Dir of business operations  
Civic & Social Organization  
Used the software for: 1-2 years

### "Donations "

May 12, 2017

3.0

Seemed to work ok if you were looking to only collect donations but if you need to do dues or tickets it's very limiting.

Pros

Back end is pretty easy to use. Ideal use is Only for donations. I inherited this software and tried to make it work for our needs.

Cons

Doesn't work for dues or event fees. Our members of our association can not make donations by law so this was a problem when the receipt only says donation and can't be changed.

Review Source

Response from Bonterra

November 8, 2017

Hi Jennifer, We are very glad to hear that the system has been easy to use and learn by someone who inherited it! However, you’re right about dues. The system is not built to manage membership fees. You can create some workarounds to make it work. But, ultimately, it sounds like there was a either a change in what kind of tool you needed or there was a disconnect with what our product can do and what you needed to get the job done with dues and membership fees. We’re sorry for this lack of communication on the type of tasks the software was built to do. Network for Good’s software is built for 501c3 organizations to help them raise money from donors and to track donor and corporate sponsor information in the donor management system so they can keep in contact with those donors via email, text, and direct mail communication channels. We do have an event ticketing page tool where you can sell tickets to events. If you’d like a tour of that, let us know!

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