# Page 23 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

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Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 551-575 of 935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HL

Heather L.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "So helpful!"

May 12, 2021

5.0

I love it. Easy to use. Great insight and very helpful tips from staff! Support is awesome!

Pros

I love that the support team is awesome! I can easily talk directly to a rep rather than have to try and sift through articles. I also love the reporting factor and the insight to our fundraising efforts. The only downfall is that I wish it could work directly with QuickBooks. It would make things even easier. I know there are other software programs that do that so... pleeeeease?

Cons

No integration with Quickbooks. I would really love to see that happen.

Review Source

VR

Verified Reviewer  
Director of Development and Community Relations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Hard to learn, but does the job"

June 23, 2019

4.0

Pros

Whenever I was frustrated customer support was quickly available via chat and just a slightly longer phone call away.

Cons

Learning how to use it was difficult. I have learned other CRM's from scratch and they werent this difficult to figure out. The merge was also difficult but that may have been because we were converting excel sheets that didnt all have the same format.

Reason for choosing Bonterra Network for Good

Price

Review Source

CB

Carol B.  
CFO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "NFG New User"

December 10, 2020

5.0

We have started to fund raise! So far so good.

Pros

All in one. Funding is directly in NFG and not Paypal or something else. Option for donors to pay fees has worked well. Very easy to learn and use. Extremely easy to set up.

Cons

I have not found anything that I do not like.

Alternatives considered

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Reason for choosing Bonterra Network for Good

Ease of use and all in one feature

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Wasn't working for us anymore. Difficult to filter and group data

Review Source

RK

Rene K.  
Executive Director  
Individual & Family Services  
Used the software for: 6-12 months

### "Easy to Use"

June 23, 2022

5.0

My experience has been great overall from having a personal coach to the ease of simple software.

Pros

This program is so easy to use. The charts are great and makes showing my board where we are at with fundraisers so much easier.

Cons

With the walk throughs there really wasn't anything I didn't like or understand.

Review Source

RC

Robin C.  
Owner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "All in one platform that gets you results"

January 4, 2023

5.0

Outstanding.

Pros

This platform has all of the tools that a non-profit organization needs to effectively track and communicate with its donors leading to building life-long donors.

Cons

Network for Good is always improving on its software with weekly product upgrades! It's like the New England weather...wait a bit and there you have it.

Review Source

MR

Michael R.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Organized Donor base is a must , we now have one with Network For Good "

March 9, 2021

5.0

Pros

Tracking our donations has become a daily task that quite honestly usually just never got done.

Cons

We have not developed a computer generated Thank You yet . This part of the NFG software is a little clunky for us .

Reason for choosing Bonterra Network for Good

Connor was very knowledgeable about the product he was selling and also willing to say he would have to get back with me on questions he did not have answers for.

Review Source

JF

Jill F.  
Executive Associate to the CEO  
Mental Health Care  
Used the software for: Less than 6 months

### "Game Changer"

May 8, 2019

5.0

Amazing. The staff is great, there are always trainings/refreshers available for things I don't use often, it was a breeze to train our staff to use - we are so happy so far!

Pros

I enjoy the fact that everything is integrated into this - our organization was using lots of different software/components and it was very time consuming. Network for Good made the conversion simple and painless and the software itself is very easy to use. Saves me SO MUCH TIME! I love the fact that our donors can easily set up recurring donations. This has been so helpful!

Cons

I am still learning about it and so far I am very happy.

Review Source

Response from Bonterra

May 10, 2019

Jill, thank you so much for this review. I love that the software saves you so much time (and you are so enthusiastic about it that you put it in ALL CAPS!) So glad to hear you have benefited from our trainings, too!

JA

Jo A.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I love Network for Good!"

February 27, 2023

5.0

Fantastic! Wish I had purchased sooner!

Pros

Its so easy to use! I can't get over how simple yet thorough.

Cons

Wish there was more time in the day to utilize everything it offers

Reason for choosing Bonterra Network for Good

Great training and help desk always available!

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Was not user friendly

Review Source

DM

Debra M.  
Administration  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Did not think I would like it"

July 1, 2021

5.0

Excellent. The people and the product are great

Pros

...I LOVE IT. I am able to have a closer relationship with our donors and the added features make it fun to do it

Cons

For a smaller ministry the cost was a concern, however soon found out that it is definitely worth it.

Reason for choosing Bonterra Network for Good

I loved what it had to offer in communicating with my donors

Review Source

KM

Kara M.  
Chief Development Officer  
Civic & Social Organization  
Used the software for: 2+ years

### "Salsa CRM is my system of choice"

June 8, 2016

5.0

Pros

I've been in development for 20+ years and used a variety of systems, and Salsa CRM is the only product that consistently meets my needs and gets the job done. The product is intuitive, easy to learn and their support is top-notch. Many webinar and trainings offered, although it is so easy to use I don't need to tap those options much.

Cons

not applicable - nothing to improve. The product is intuitive and meets my needs, and most importantly is scalable. I've used Salsa in a shop with less than 10K donors and in an organization with over 30K donors, and have worked with peers everywhere in between also using the product with great success.

Review Source

GC

Geraldine C.  
Minister  
Religious Institutions  
Used the software for: Less than 6 months

### "Fundraising Made Fun, Professional and Fabulous!"

June 13, 2021

5.0

This is the first time our church has purchased and implemented professional fundraising software. NFG made it easy and worked with us directly to make sure we were successful in implementing the program. We just launched our first fundraiser on this program and have found it very user-friendly. NFG provides a list of the ways we can support this fundraiser from the moment we launched it to when we reach our goal; this is extremely helpful. NFG is creative, dynamic and a great way to get communicate our organization's story and work towards our fundraising goals.

Pros

The training videos were very helpful in learning and becoming more proficient with the software. Network for Good is designed to lead anyone through the process of setting your organization up for successful fundraising, donor tracking, thanking donors, etc. Customer support is excellent too.

Cons

I haven't found anything I don't like about Network For Good.

Reason for choosing Bonterra Network for Good

N/A

Review Source

JT

Jessica T.  
Development Director  
Environmental Services  
Used the software for: Less than 6 months

### "Better than we had, but funtionality, training and best practices not nearly robust enough. "

June 28, 2017

3.0

Pros

Ease of use, reports robust, ability to ask donor to cover fees, custom fields in various areas to cover what the database doesn't.

Cons

Cost per person instead of range, no user forum or place to add suggestions for improvment in an easy and transparent way, password functionality misfunctions, would like to see Salsa Engage more user friendly like Constant Contact in terms of creating a newsletter or fundraising page from template, linking membership to gifts, no automatic save function, or reminder to save;

Review Source

Response from Bonterra

July 18, 2017

Hi Jessica - Thanks for your review. Salsa does have tools to help with best practices and training. Salsa Smart Start Fundraising is our best practice program where you'll work with a fundraising expert to create an email welcome series for new supporters, an e-newsletter, online giving forms and solicitation emails. Salsa Scholars is our e-learning platform which provides users with easy hands-on interactive training for Salsa Engage and Salsa CRM. Salsa Scholars is self-paced and includes certifications. We welcome feedback from our clients and we do incorporate client suggested enhancements into our new releases. You can send suggestions for enhancements to Customer Support or submit through our Salsa Support Center. We are incorporating templates for emails, e-newsletters and online forms which will be available in our next release (end of July 2017). We will reach out to you to make sure you know how to access the tools mentioned here.

SE

Sue E.  
Outreach Services Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Network For Good, is great for Nonprofits"

June 30, 2021

5.0

I couldn't be more impressed. The support team is great, the software is great, it really did give me my time back.

Pros

Everything is very user-friendly, and the support team is great!

Cons

I can't think of anything. I honestly think Network For Good is doing great!

Review Source

LS

Lauren S.  
Marketing/Development Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "One by One Ministries Review of Network for Good"

June 4, 2021

5.0

We have been very pleased so far. The customer service has been helpful and they truly made our transition easy and seamless!

Pros

I love the ability to streamline all of our fundraising, donation tracking, communication, and acknowledgement efforts in one system.

Cons

I wish spouses were merged under the same account rather than individuals under a household so their household donations are all reflected under the same account.

Reason for choosing Bonterra Network for Good

It was the only system that truly encompassed everything we were looking for at an affordable rate. Plus the customer service was very personalized from the very beginning.

Review Source

KB

Katherine B.  
Executive Director  
Philanthropy  
Used the software for: 6-12 months

### "Salsa Engage - Peer to Peer and CRM"

November 7, 2017

5.0

CRM less intuitive than Engage, and harder to get constituents back into Engage from CRM - automatic the other direction. De-duplication is getting easier to use.

Pros

There are good on-line tutorials and if you call for help, they are very attentive. Easy to use social messaging and email newsletters. Design Templates very intuitive. Peer-to-Peer has increased our fundraising goals. For a small non-profit like ours, the fees are reasonable, but still hard to digest.

Cons

If you send a request for help on-line it takes too long to be helpful, but see above, I use other methods for support instead.

Review Source

BM

Barb M.  
Financial Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great software for your non-profit"

September 28, 2021

5.0

The software enables us to be able to get not only a snapshot of recurrent and lapsed donors, but also an up-to-date total for donations.

Pros

This software is very user-friendly. If you are diligent in putting in the donations, the software is a great tool for information: recurrent and lapsed donors, donations to date, etc...

Cons

Formulating the templates for thank you's is a little difficult.

Reason for choosing Bonterra Network for Good

n/a

Review Source

HG

Heather G.  
Development Manager  
Research  
Used the software for: Less than 6 months

### "Easy to use and good product for the price"

January 13, 2021

5.0

It was really easy to get started with Salsa Engage. The staff people are fantastic to work with and very responsive. The webinars and online classes are helpful. We are really please with our choice.

Pros

The Salsa Engage product had enough functionality to fill our needs but not too much so that we felt like we were wasting money for bells and whistles we weren't going to use.

Cons

Even though we did the onboarding session, there is functionality that I know is there, but I can't figure out how to use yet.

Reason for choosing Bonterra Network for Good

The price and functionality were just what we needed - not MORE than we needed. Plus, we can grow into more functionality as our organization grows so we have options down the road.

Review Source

KM

Kimberly M.  
Director of Communications  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Recommended for ease of use"

January 31, 2020

5.0

We are able to provide our accountant with immediate records as well as sending text messages, which we couldn't do before.

Pros

Great customer service, quick response time, and user friendly. I also like the email blast format.

Cons

So far the only negative is that we cannot link our direct deposit to multiple accounts for separate fundraisers.

Alternatives considered

[ADVANZ101](https://www.capterra.com/p/159360/Sales-Force-Automation/)

Reason for choosing Bonterra Network for Good

This one was better for managing donor relationships and the color and visual appeal was more conducive to producing newsletters and presenting information to our board.

Review Source

SH

Sophia H.  
program manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ease of use"

August 19, 2021

5.0

Over all great! I am able to manage weekly texting for clients so that they can use our services.

Pros

I enjoy the user friendly ability to upload contacts

Cons

I had issues scrolling down and up w/ the text message feature.

Review Source

LA

Liz A.  
Philanthropy Manager  
Individual & Family Services  
Used the software for: Less than 6 months

### "Very happy"

December 31, 2021

5.0

Pros

I really enjoy how easy it is to set up a new giving opportunity and begin raising money, how accessible someone is to answer any questions I have, and how easy it is to track donations

Cons

The only thing that has been difficult is that in our own system, we only had emails for some of our donors, and we can not transfer those users to NFG.

Reason for choosing Bonterra Network for Good

Honestly, the functionality and price were quite similar, but the demo with NFG was so much better.

Review Source

DY

David Y.  
Technical Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Very comprehensive, if you have time to learn it"

March 26, 2019

5.0

Pros

This tool is based on a CRM system framework and this team has clearly integrated a full featured CRM tool using a great interface. It's ease of use is predicated on you understanding how a CRM is generally structured, how it's organized, and how non-profit communications are conducted. The pricing model is all or nothing, no tiers of capabilities which is refreshing and its very competitively priced. I would say that out of all the non-profit software that I've reviewed, this had the most features of any and did so in a great interface. For our needs, it was a bit too much of a leap to get people up to speed and learn the system in a short amount of time.

Cons

So just out of the gate as a new user, there are a lot of assumptions on what you know, the time you have to learn it, and how quickly you can get up to speed. It also assumes a certain level of technical savviness that may be more than you or the users currently have or are willing to dedicate. If you feel that you or your team is "not very technical" then be sure to allow for a steep learning curve.

Review Source

LL

Laura L.  
Development Director  
  
Used the software for: 6-12 months

### "Salsa is light years ahead of what we were using"

July 11, 2017

4.0

Pros

It can do practically anything you want it to. We chose it over others in part because of the event management functions. Also because of the Salsa Engage

Cons

The learning curve - but this would be the case with any new software. It takes time to learn - you have to build in time to learn the software incrementally over a period of many months.

Review Source

BL

Brooke L.  
Community Engagement Coordinator  
Mental Health Care  
Used the software for: Less than 6 months

### "Great Product!"

June 2, 2021

5.0

Pros

The software is very user friendly with endless features,

Cons

I wish we could set up a function where it automatically sends to individual donors on their birthdays.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Constant Contact did not have all of the features needed.

Review Source

CB

Charlene B.  
Vice President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Essential for a Financial Responsible Non Profit"

June 12, 2022

5.0

As Clothed N Strength is a relatively new non profit, less than 5 years, I believe that having Network for Good software has really helped the organization to better manage donors and events. Having an Every Day giving page that can be associated with the website and any events has provide a more professional look to giving to the organization. Email blasts are so much easier using the software and keeping track of donations. For a person like me who appreciates the ability to track data, the figures that are provided are very helpful. Overall, I think the software is a well worth it investment and indispensable for small nonprofits to manage donors and finances.

Pros

Ease of use and the functionality. The ability to track donors and manage responses. I think it is great that the software tells you if you have responded to a donor and also that the software automatically provides donors with a receipt for their donation.

Cons

There are some features that take a little longer to work through but all the resources that Network for Good provides are very helpful.

Review Source

MM

Michelle M.  
Executive Director  
Mental Health Care  
Used the software for: 1-2 years

### "Helpful and Supportive"

January 7, 2019

5.0

Excellent! The staff has been very helpful and we have benefited from being able to reach someone in times of need. Their platform is extremely easy to use and doesn't have a bunch of hidden costs.

Pros

I have found that Network For Good is an amazing software for small nonprofits who are trying to make a difference in the world, but do not have a big budget.

Cons

We would love to see features that support volunteer management.

Review Source

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