# Page 24 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

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Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 576-600 of 935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BC

Benjamin C.  
Executive Director  
Environmental Services  
Used the software for: Less than 6 months

### "SALSA puts together the right ingredients"

November 21, 2016

5.0

SALSA combines the tools I need to track supporters, email blast communicate, campaign, online fundraise, event ticket and more! I've used SALSA for over 6 years and know of other similar groups that use SALSA. We all use SALSA due to it's simple, intuitive design and it's effective tools. Especially for medium and small grassroots organizations, SALSA provides the much-needed tools to reach the public and advocate. I recommend SALSA to everyone I meet that asks about expanding their CRM or jumping into a new format.

Pros

Tools options: Email blasts and campaigns, online fundraising, donor tracking, event ticketing, etc Simple and intuitive to users. Non-intimidating to new users . Support is the best I've run across -- always responsive, helpful and professional support staff.

Cons

"Auto-Save" needs to be included. I tend to save drafts constantly like we all did with early PCs and MS word back in the day i near of losing drafted language because SALSA has not yet included auto saving.

Review Source

KW

Karen W.  
Board Director, admin/development support  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Strong tool for smaller, community focused nonprofits"

August 24, 2016

5.0

N4G has been superb to explain, coach, and be patient with someone who is technically challenged -- but the one with the time to do the admin stuff (incl donor management data entry) to do the work to cultivate donors and community interest as it should be nurtured. Customer service has continued be attentive, on target, and most helpful.

Pros

We shopped around for donor management (whatever the current label) software for some time. Key information is critical but we didn't want so much that we found ourselves entering data that we would not likely need. Ours will always be a community and surround program. I coach small nonprofits to build capacity. This N4G tool is a 'good tool for that toolbox.'

Cons

I'm struggling with the eNews templates. It may be a learning curve for me, but right now it's taking far more time to figure out what will work well than it should. The limitation of pixels for images makes selections especially challenging.

Review Source

KH

Katie H.  
Communications and Development Fellow  
Mental Health Care  
Used the software for: 1-2 years

### "Wonderful Product! "

June 17, 2021

5.0

Overall, I am very satisfied with Network for Good!

Pros

I love the new video message features. After using it for the first time I received positive feedback from donors, who want to be even more involved in future events.

Cons

Nothing, I'm a big fan and it's super east to use.

Review Source

JC

John C.  
President  
Fund-Raising  
Used the software for: Less than 6 months

### "Network for Good Fundarising"

December 10, 2021

5.0

Great right now. WIth the personal coaching and support you recieve it is so simple.

Pros

I was sing several differnent platforms for my fundraising and all of my events. With Network for Good I can pull everything into the Network and have everything in one place. Donations, emails. contacts

Cons

NOthing at this moment. With all the persoanl coaching and support i have received very easy right now.

Review Source

HW

Heather W.  
Chapter Coordinator  
Philanthropy  
Used the software for: 6-12 months

### "Clay was extremely helpful and went above and beyond my expectations."

November 9, 2017

4.0

Pros

Variety of uses, easy to use basic functions, wonderful experiences with customer service, essential to my job everyday

Cons

Not knowing all the ways to use it, challenging to produce reports that require multiple steps, difficult because I do not know a lot about the program or Excel

Review Source

Response from Bonterra

November 15, 2017

Hi Heather, don't forget to check out Salsa Scholars. The eLearning platform contains a series of interactive courses so you can learn and practice how to produce more complex, custom reports. If you haven't requested access to Salsa Scholars yet, you can do so by emailing educationdirector@salsalabs.com.

AD

Ashley D.  
office admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for non-profits"

August 28, 2019

5.0

Pros

This is a great tool that we use when it comes to fundraising! They offer webinars to help learn the product and have a great place to go find templates and how to guides.

Cons

It took some time to learn how to use, but they have a great help desk and guides!

Review Source

KS

Karen S.  
Development Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A great CRM! "

November 20, 2018

5.0

Our staff all agree it's easier to learn, easier to use, and we have all really liked our Customer Support, and Customer Success Coach. They have helped grow to really thrilled with this CRM! And the price is a wonder factor, also. Great ROI.

Pros

I initially looked at Salsa CRM because we were fed up with Raiser's Edge, and I had faith that better, and more affordable option exist! Salsa is that software for us. This CRM is user friendly, looks great, super intuitive, and the seals people were really kind and patient with my five zillion questions! This CRM has buit-in Analytics that are user friendly, the mail merge integrates with Google Docs, making our thank you process, simpler than ever! We have already grown our lists, and increased retention in the 6 months we've been using Salsa! The other HUGE factor for us, it integrates with Salsa Engage.

Cons

Change from one database to another. that's all.

Review Source

MS

Mottel S.  
Executive Director  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Basic Web based fundraising platform "

July 16, 2017

3.0

Pros

Nice support team and plenty of related info is shared via emails and webinars. Easy to set pear to pear campaigns.

Cons

Donor database is not part of basic service. however everyone who works with such type of software very soon realizes that it is a necessity. So you have to more for something that supposed to be a basic service. Price is 50%-60% more that competitors for the same level of service. PayPal, MailChimp and many other web based services are not integrated.

Review Source

Response from Bonterra

November 8, 2017

Mottel, We’re so glad to hear that you enjoy our online resources and that the peer to peer fundraising campaign set up was an easy process! We just adjusted some of our software packages and pricing to help nonprofits understand what kind of help and tools they can get from us to better maintain donor relationships, send emails, and raise money online. We will reach out to set up a conversation about maybe switching to a better package that will fit your needs. Thank you so much!

ST

Susan T.  
Treasurer and Compliance Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Not well suited for small or new NPOs"

December 23, 2022

4.0

Pros

The customer service and office hours are terrific. The people are responsive and helpful, they go to the max to resolve any issues

Cons

We are too new and struggling to establish our base for volunteers. Our marketing department is too sparse to take advantage of all NFG has to offer, so we underutilized the product. It's too expensive for us, not worth the price.

Review Source

SB

Shae B.  
Operations Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Makes my Life Simplier!"

June 11, 2022

5.0

very good so far!

Pros

This software is great because it combined several different platforms that we were using into one platform. Combined our email, donor and data management, silent auction platform, fundraising, and donor thank you platforms, into one platform. These has allowed us to track our communications with each donor much more effectively.

Cons

Some things are not easy to customize for special circumstances.

Reason for choosing Bonterra Network for Good

the best value for $

Switched from

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Salesforce is too complicated!

Review Source

Response from Bonterra

July 5, 2022

Hi Shae, Thanks for the review! It's exciting to hear about all the ways our software has helped your nonprofit achieve its goals. It means a lot that you've taken the time to review us. These comments help us continually improve! Kathleen

VR

Verified Reviewer  
Executive Manager/School Administrator  
Education Management  
Used the software for: 1-2 years

### "Our experience with Salsa was not favorable."

April 19, 2018

2.0

We didn't find many benefits to this program, only disadvantages. We changed to a different CRM for our non profit.

Pros

Admittedly, Salsa is a robust program with lots of options and capabilities. The queries were details and you could typically find the information that you needed for a report.

Cons

The program was clunky and not user friendly at all. It was not intuitive and it took a great deal of time to figure out how to make it do what you wanted. Ultimately, we changed to another program.

Review Source

SH

Sara H.  
Board President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "All-Volunteer Nonprofit Loves NFG"

March 2, 2021

5.0

Overall, the NFG software allows me to be a much better steward of our donors and prospective donors.

Pros

Integration was simple because we didn't already have a software for our donors and volunteers. The software is intuitive. Tasks that I had been doing in Outlook, Excel and Word have been greatly simplified - communicating with donors, descendants of the historic cemetery, volunteers, year-end giving statements, Text-to-Give for our on-site COVID-safe event next month, save-the-dates, video communication. I've already used all these features in the first two months. Customer support has been superb!

Cons

Can't think of anything at the moment that I like least about the software.

Review Source

DC

Dez C.  
Director of Development and Events  
Environmental Services  
Used the software for: 1-2 years

### "Saying good-bye to NFG"

January 31, 2018

3.0

Pros

We've used NFG for a few years now. It's straightforward, does what you'd expect but is expensive for what you get.

Cons

Does not sync with Salesforce. Salesforce has a superior CRM and NFG used to sync with SF but they stopped last year because they want you to use their CRM with doesn't do half of what SF can do. We have to leave NFG for that reason.

Review Source

DG

Denise G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Small Nonprofit -- Positive Experience"

June 4, 2021

5.0

So far, it's excellent. I am a one-person shop right now, and the administrative function has been completely streamlined and simplified for me. I love being able to track my donations, communicate with donors, set up ticketed events, etc.

Pros

Two of my favorite components are a) how easy it is to set up a campaign; b) how easy it is to communicate with donors.

Cons

The list functionality is that that intuitive and I have requested assistance.

Review Source

DC

Diana C.  
Communication Coordinator  
Civic & Social Organization  
Used the software for: 1-2 years

### "Great support staff!"

November 3, 2017

5.0

Great support team that are extremely helpful and quick with ideas and suggestions.

Pros

My non-profit is new to using a CRM and the support staff at Salsa has been extremely helpful in getting us up to speed.

Cons

Lots of updates (good!) make the product more and more relevant to our needs, but means there's more for our small non-profit to keep up with and learn.

Review Source

VR

Verified Reviewer  
Dependienta  
Consumer Services  
Used the software for: Less than 6 months

### "CRM completo para ONG"

January 24, 2023

4.0

Pros

Que tiene una finalidad muy concreta y está muy enfocado a eso

Cons

Nada a destacar ya que es para unos fines concretos

Review Source

SP

Samantha P.  
Executive Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Just what we needed!"

February 21, 2019

5.0

We have had good experience so far and we know that we can reach out as we have issue or concerns or just need a little help. That is paramount!

Pros

This software is easy to use and very intuitive. We needed something for multiple users with different levels of experience to use. We are all volunteer and work mostly from our homes, so cloud based was imperative. The training that is available and help that is always there is great too!

Cons

Probably the one thing we like least is the fee associated with the giving option to our donors. But we are very happy to be getting the payments processed and full information from all online donations... easily worth the fee for us.

Review Source

AC

April C.  
Executive Director  
Arts and Crafts  
Used the software for: Less than 6 months

### "We love Network for Good!"

June 9, 2021

5.0

We have been very pleased.

Pros

It is very user friendly and the customer service is outstanding!

Cons

We had to purchase additional software to manage some of our programs we offer, but with the understanding that NFG is for donor management and not for class registration.

Review Source

EH

Erik H.  
Director of Operations  
Religious Institutions  
Used the software for: 1-2 years

### "A newer merger makes the price more affordable than competitors!"

July 11, 2018

4.0

Pros

Salsa has recently merged with donor pro making prices lower while offering more features than other options out there. This is great for cost-conscious organizations. Additionally, the fees are charged monthly per record, creating an incentive to keep your database clean.

Cons

Salsa CRM has a partner product for external marketin, engage, and the integration could use improvements. For example, the ticketing features from engage do not translate into CRM as clean as you would hope.

Review Source

JC

Judy C.  
Fund Development Coordinator  
Mental Health Care  
Used the software for: 1-2 years

### "Perfect for the small non-profit"

November 28, 2016

5.0

We started using Network for Good a little over a year ago for our online donations and some event management and so far have been very pleased with the outcome! So pleased in fact that we are considering investing in their newly developed donor management software. They are responsive and very easy to deal with. They have a wealth of information available to their subscribers via webinars and training materials. Their support team is really excellent.

Pros

Dealing with their personnel, from the sales call to the millionth call for support, they are always professional, courteous, remarkably helpful and very knowledgeable.

Cons

I wish there was a little more flexibility in their peer to peer fundraising pages, making it easier for the person setting up their own fundraising page. The templates can be restrictive.

Review Source

SA

Shelley A.  
Cofounder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "New User"

August 20, 2021

5.0

Network for Good was overall a fantastic switch for us. I used it primarily for sending out emails and it helped so much to have all the information I needed in one place. Our admin, \[SENSITICE CONTENT\], used it the most and she would have much more specific info to share.

Pros

I did not use the product nearly as much as other people in the office. But for me, it was great to have all the information I needed about our donors in the same place where I was generating emails and newsletters. I do wish the email was a little more dynamic. We used MonkeyChimp before and there were a few more features that they offered that made it more user-friendly.

Cons

I wish that the email had more capabilities. I felt like it was a little outdated.

Review Source

JD

Janele D.  
Board Chair  
Fund-Raising  
Used the software for: Less than 6 months

### "Making it easy"

February 18, 2023

5.0

Everyone that I have presonally interacted with, and the few others my board members have interacted with because of issues have been helpful, clear in direction, understanding, problem solving, and just really pleasant to work with!

Pros

The NFG software is amazing! Before our organization had 3 spreadsheets and now we have one location for all the data and it's so integrated that you get almost all the questions answered without doing any of the analysis because the software does it for you, using their filters!

Cons

I don't know if there is a feature I like least? I would say cost, but I think it is reasonably priced with how much ease it has already provided my fund development team.

Review Source

Response from Bonterra

March 22, 2023

Hi Janele, Thanks for the review! It's exciting to hear about all the ways our software has helped your nonprofit achieve its goals. It means a lot that you've taken the time to review us. These comments help us continually improve! Kathleen

KL

Karina L.  
Director  
E-Learning  
Used the software for: 2+ years

### "It is an amazing tool"

February 13, 2019

5.0

I link this program to my website and it has been amazing for it to use, it has been safe for my clients, it keeps their information secure and it also makes it easy for me to access to it.

Pros

It is easy to access, I have been able to use it with no problem, it gives me a monthly and weekly report of the donations coming in. It is safe for my clients to put their information in it. It send an email to my clients when something happens with their donations automatically.

Cons

I haven’t found any cons with this program because it has been helpful all the time

Review Source

SR

Steven R.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Network for Good "

August 20, 2021

5.0

Pros

The event creation and donation management has made my life so much easier. I can now look at historical data when reaching out to donors.

Cons

I would like the process to sync with word press to be easier.

Review Source

RH

Robert H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A Network that’s not worth it"

February 16, 2023

2.0

This software needs a entire overhaul, and look at their competitors value and easy to use software

Pros

Event Ticket sales was pretty on point with what it did

Cons

It’s too hard to work in, have to go in one thing to find another

Review Source

Response from Bonterra

February 24, 2023

Hi Robert, Thanks for the feedback! We're so glad to hear that you're enjoying your Event Ticketing platform. As for having a hard time using our software, I'm passing this along to our product team who are always looking for ways to improve our user-friendliness and ways to remain innovative. We really appreciate you taking the time to review us and thanks for being a Network for Good customer! Kathleen

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