# Page 25 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

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Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 25 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 601-625 of 935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Karen S.  
Director of Development  
Religious Institutions  
Used the software for: 2+ years

### "Very Satisfied Donor Pro Users!"

June 8, 2016

5.0

Pros

The tech support and service is exceptional. Every question receives a quick and thorough response. The functionality is very good for what we need. The cost is very reasonable and we are able to afford additional modules.

Cons

We are very satisfied with the product. We have only one suggestion for improvement. We would like to see a better integration within the Event Module itself. Every entry is listed as a registrant/attendee. We have sponsors who are non-attendees and we would like to keep the sponsors separate from the registrants.

Review Source

JB

Jessica B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "N4G is the way to go!"

December 7, 2021

5.0

Wonderful experience so far. I use this daily to review our donations and contacts with donors.

Pros

Very user friendly and great support from the peer team you onboard with. Not only are they available when you purchase, but there are many able to help you if you have questions later on.

Cons

N/A. Everything is great and I look forward to continuing our relationship.

Review Source

AG

Annette G.  
VP of Community Relations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The Jesus Alliance's Review"

June 17, 2020

5.0

We love the platform and most of the functionality!

Pros

We love that all of our communication and donation platforms are centrally located in one system! The text to donate, email features, donor platform and personal videos customized for our donors to thank them for their giving and to inform them about new initiatives or results is great! The ability to communicate with, engage and acknowledge donors is multiple ways is what we love best.

Cons

Limitations on filters for donors. We recommend a more outbound/inbound communication that will allow for increased contact searches so that we don't have to segment donors ourselves.

Review Source

MR

Mark R.  
Executive Director  
Music  
Used the software for: Less than 6 months

### "Never Knew How Easy It Could Be"

July 1, 2021

5.0

I have been blown away by how quick and easy it is to manage and implement campaigns, send emails, acknowledge donations, and so much more. It is a true game changer.

Pros

I love how quick and easy it is to communicate with donors and stay engaged with hundreds and hundreds of people without much effort.

Cons

It is expensive, but you get what you pay for, so in the end, it is well worth it.

Review Source

KS

Karen S.  
Director of Development  
Education Management  
Used the software for: Less than 6 months

### "Network For Good Exceeds Expectations"

September 6, 2016

5.0

Network For Good (N4G) has been an excellent addition to our fundraising team - that team being me, me and only me. The product is very easy to use, intuitive and the support staff is willing to help whenever I need assistance. The N4G support staff is very attentive to individual needs. No sooner had I made a recommendation regarding a certain functionality and several days later it appeared as a permanent update. N4G also provides a host of webinar training products and materials. As a new user, I don't think I have scratched the surface regarding functionality and/or reporting capabilities but so far any option I have needed is there. Our board has also been very satisfied with reports to date. As far as recommendations for future products, I would love to see additional templates for newsletters, eblasts, and peer to peer campaigns or configure the current offerings for flexibility.

Pros

Easy to use, very intuitive, helpful and knowledgeable support staff.

Cons

Templates are somewhat constraining.

Review Source

RF

Rebecca F.  
Director of Membership  
Environmental Services  
Used the software for: 6-12 months

### "SalsaCRM is a great tool for nonprofits."

November 8, 2017

5.0

We are still learning how to best use SalsaCRM

Pros

The big advantage of SalsaCRM is the link between your customer database and the online tools they provide. You can easily launch online initiatives and have that information flow into your database making it easier to cultivate your new supporters in a timely fashion. You can fairly easily eliminate duplicate records which is a huge plus. Their support is tops - great support on the phone, online and via email.

Review Source

AM

Amy M.  
Executive Director  
Fine Art  
Used the software for: 2+ years

### "Good value"

September 23, 2019

4.0

I've not really explored all the different functionality so I can't really comment on anything but donor mgmt. It seems to get us what we need. Online help was fast and answered all my questions thoroughly.

Pros

It's relatively easy to manage, isn't terribly expensive, and generates useful reports.

Cons

The report filters aren't super intuitive for me.

Review Source

DO

Donna O.  
Accountant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Ease of Network For Good and Contributions"

February 22, 2023

5.0

Pros

I like the fact that when you enter a donor's contribution it keeps a running total for each contributor and then posts it to the dashboard where they are added to the categories you select for your needs. You can log in anytime and see your totals.

Cons

My position is only doing contributions and it is easy and I have no complaints.

Review Source

MH

Marilyn H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Appreciate Network for Good"

October 13, 2018

5.0

Our minsitry is kept up-to date on the latest information and the response to questions is sent in a very timely manner. They have been prompt in sending donations to our charity and that alone is the best review we can give. Sending donations is always secure and private.

Pros

Really like the ease and efficiency of the reporting and the customer service! We run a non-profit and the tips they give help us out so much- they cover ideas and programs that we never thought about.

Cons

Nothing NOT to like! We cannot find any fault in how this works for us.

Review Source

LR

Leah R.  
Senior Online Communications Manager  
  
Used the software for: 1-2 years

### "Salsa CRM & Engage Rating"

November 7, 2017

4.0

Definitely an improvement over our last system, takes some time to learn but worth it

Pros

Powerful, lots of options to customize, improvements keep rolling out, great training materials and staff

Cons

Documentation is in transition with new features, some of the CRM interface could be simplified and/or decluttered

Review Source

DS

Dennis S.  
Treasurer  
Museums and Institutions  
Used the software for: Less than 6 months

### "Review "

June 23, 2021

5.0

Good

Pros

Ease of use and support. The text and email blast are great.

Cons

It lacks being a “turn key” system, ie we need a log in system that captures email and cell information along with the name and enters it to our data base. Doing data entry is tough, we need a software program that captures visitor information and transfers it to our data base. Please invent it!

Reason for choosing Bonterra Network for Good

They provided a coach who would help guide the way.

Review Source

BN

Brian N.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great resource for fundraising "

March 18, 2022

5.0

Overall it is a great way to fundraise as multiple people can fundraise for various reasons such as birthdays or just in general.

Pros

It is easy to use for fundraising. It allows multiple people on Facebook to fundraise for your organization. They don’t charge any fees.

Cons

They don’t give a very long time period to deposit the funds. Signing up online to access the donation history can be confusing. They don’t give detailed information on who raised the money or who donated. Makes it hard to thank people.

Review Source

AM

Amanda M.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Top Notch with Service, Reliability, and Support!"

March 29, 2017

5.0

Network for Good has helped our organization tremendously. The peer-to-peer support is a great asset. The software is easy and straightforward to us. Customer support is also outstanding! I recommend Network for Good to anyone looking to start or grow a non-profit organization. You won't regret it!

Pros

It is very user friendly. Anyone can use it!

Cons

N/A

Review Source

MH

Matt H.  
Founder  
Military  
Used the software for: Less than 6 months

### "Feel like I've tried them all"

May 29, 2020

5.0

I had a problem retaining donors and thanking them. This is automatic and it easliy shows me when and how to re engage.

Pros

Intuitiveness. I'm not a technical person, nor am I a CFRE, but I was able to set this up pretty easily. I was able to figure out the import process with one 50 minute webinar that in and of itself, was easy to understand. And then I was up and running.

Cons

I wish there was a way to automatically move a volunteer that signs up on our site to our donor database. At present, I have to copy and upload them manually every month or so.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Reason for choosing Bonterra Network for Good

This product has 90% of the features I needed/wanted.

Review Source

DM

Deena M.  
Founder/Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Network for Good Review"

September 9, 2022

5.0

Overall user friendly

Pros

Ease of use- everyone can use without needing long training

Cons

Templates are complicated. Letters do not allow multiple signatures

Reason for choosing Bonterra Network for Good

Full service

Review Source

MC

Monte C.  
CEO  
Civic & Social Organization  
Used the software for: 2+ years

### "Information and Guidance"

December 5, 2019

4.0

We check the Software weekly for updates on rule and regulations.

Pros

The software is a reliable source of information for Non Profits on maintaining the rules and regulations set by the IRS.

Cons

No Cons Network For Good is a great guide to building a thriving Nonprofit and achieving its Mission.

Review Source

TK

Temarie K.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Network For Good has been so helpful and a great experience!"

June 3, 2021

5.0

Pros

This software has been easy to learn and navigate without being too complicated! The customer service has been wonderful and are quick to respond and help and friendly. I appreciate the help and guidance with personal zoom meetings in starting up our page!

Cons

I'm still learning the software and how to implement it and haven't had any problems in using it so far and even if I did, I feel like someone from customer service would help as quickly and effectively as possible!

Review Source

BR

Bonnie R.  
Executive Director  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "New abilities attained!"

June 30, 2021

5.0

The support and coaching that we have received has been priceless. It has allowed me to gained new skills and ideas, as well as affirmed some of the things that we have already been doing.

Pros

Being able to track donors and events is awesome. The tools that are available to thank donors is very helpful and makes recognition and receipting quick and easy. The process Creating and sharing our events

Cons

We were not able to have the sponsorship options on the events page, which was discouraging.

Review Source

MM

Michele M.  
Development Associate  
Civic & Social Organization  
Used the software for: 2+ years

### "All in all, a great product and great customer service"

August 23, 2016

4.0

Pros

Customer service is friendly. Relatively user friendly interface. Mobile and GUI versions readily available. I also very much like the ProPortal. It's a great resource for training and software patches.

Cons

As they have increased their business and the merger happened, response time and problem resolution isn't as timely or thorough as it used to be with general help desk inquiries. I imagine/hope it's just growing pains. Also the lack of integration with Microsoft is still a down side.

Review Source

SH

Sarah H.  
N/A  
  
Used the software for: Less than 6 months

### "Works well for advocacy"

November 22, 2016

4.0

My organization has used Salsa since 2009. Its primary value to us is for its advocacy tools, which allow us to reach our supporters with well-targeted email asks related to their Congressional delegation. It is not the most beginner-friendly interface out there, but for those with basic tech skills it does what we need and provides a great level of customization. Landing pages, form emails, custom emails, and scripts for legislator name, etc are all very functional for an advocacy context. I will note that our fundraising staff finds its reporting tools more limited than some other full-service funding-focused CRMs. They are cumbersome to run and don't generate easy to use reports without significant effort. We are making the move soon to Salsa's new combined platform and hope that this limitation will be reduced going forward.

Pros

Customizability Advocacy tools

Cons

Clunky reports Basic tech skills needed to use (not great for all staff)

Review Source

RL

Rebecca L.  
Executive Director  
Arts and Crafts  
Used the software for: 6-12 months

### "Network For Good is perfect for small nonprofits without development staff"

June 11, 2021

5.0

Onboarding was seamless.

Pros

I love being able to track communications and giving all in one place.

Cons

I am excited that more features are rolling out, like online auction capabilities.

Review Source

AB

Ann B.  
Assistant  
Religious Institutions  
Used the software for: Less than 6 months

### "I unfortunately forgot my password to access the training"

September 21, 2017

3.0

We are so impressed with the promise of this software. It will be nice to be able to get the tech support required to re-set my password to begin using it.

Pros

Advanced marketing features and the fact that we can discontinue services such as PayPal and Constant Contact. I am excited to see a software that understands the very complex needs of marketing v. the fairly simple software requirements needed for billing and finance.

Cons

From very limited experience as a brand new user: I requested a new password 1.5 hours ago and have also been on tech support chat and email. It is still not resolved. Was on hold with the support line for 20 minutes; then had a complex conversation that is still in progress. They are trying hard, but I've never had such difficulty getting a password re-set.

Review Source

DP

Denise P.  
Executive Director  
Philanthropy  
Used the software for: 6-12 months

### "Learning to Grow"

June 7, 2021

4.0

The in-person support from my sales person and coach is amazing.

Pros

I have the opportunity to grow our fund raising program.

Cons

Not easy to tailor to current model but working on being flexible.

Review Source

CN

Cathi N.  
Board Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Network for Good is Great"

December 18, 2021

5.0

Excellent Support , manageable system

Pros

Very easy to use, creat and then edit Support is very responsive and transition over was very simple

Cons

I am not the main user in our organization so no cons at this time

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Needed more features to manage donors

Review Source

EA

Eleanor A.  
Exec. Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good"

September 20, 2022

4.0

Good. For the first year, we were not pleased with our coach. Once we changed coaches it was much better

Pros

Donor Management and would like to find out more about the Quickbooks Online feature

Cons

Access to technical help would be helpful

Reason for choosing Bonterra Network for Good

Had a grant that supported it from our Community Foundation

Review Source

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