# Page 27 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is Bonterra Network for Good the right Fundraising solution for you? Explore 935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews

---

Bonterra Network for Good

4.6 (935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 27 - Reviews of Bonterra Network for Good

## Showing most helpful reviews

Showing 651-675 of 935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
President & Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Helpful Tool for Fundraising"

November 28, 2018

5.0

Pros

You actually feel like you are part of a "network." It is geared for non-profit organizations, so the features cater to the needs of non-profits, including small organizations.

Cons

There are a number of similar software applications out there that our organization has tried. Network for Good is actually quite good, but in the end we found other programs easier to use and better suited for our needs as a small, international non-governmental organization that is still working to build a donor foundation.

Review Source

PR

Philomena R.  
Development and Grant Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellent Customer Service and Product"

March 12, 2021

5.0

From the beginning, every interaction with Network for Good has been professional, helpful and easy! All of the representatives were able to answer the many questions I had. I look forward to working with Network for Good so we can grow our donor base and continue to raise funds for our organization.

Pros

The best part of Network for Good is the ease of use! The built-in information tips and help guide you every step of the way.

Cons

If I had to pick one thing it would be that we can't utilize Network for Good for our 5K- we typically have a peer-to-peer campaign with teams.

Review Source

SB

Shikha B.  
Executive Director  
Environmental Services  
Used the software for: 6-12 months

### "Great Help!"

June 9, 2021

5.0

Donor Management System. This is the first time we have used any system.

Pros

This the first time we looked at our data closely and organized our donors.

Cons

In the beginning it's kind of confusing. Overall it's ok.

Reason for choosing Bonterra Network for Good

This was a grant to our organization.

Review Source

TB

Tadios B.  
President and CEO  
Education Management  
Used the software for: Less than 6 months

### "Experience with Network for Good"

July 21, 2023

5.0

Pros

I like the features and easy to use which is also compatible and easily integrated with our products.

Cons

Newsletters templates are not that many and I would suggest to add variety of templates.

Review Source

MM

Matthew M.  
IT Specialist  
Civic & Social Organization  
Used the software for: 6-12 months

### "User Friendly"

October 31, 2017

5.0

Like the product and the support team. Like that they listen to our feedback and suggestions and are continually working to improve the product.

Pros

User Interfaces, Support Team, Organization are all user-friendly. Product is built for non-profits and what they do. Not a product that started as something else and has been turned into a non-profit online donation platform.

Review Source

MS

Mindy S.  
Communications Coordinator  
  
Used the software for: 6-12 months

### "Great CRM, terrible customer support"

June 28, 2017

5.0

Our donors are finally all in once place where we can keep track of them and reach out to them.

Pros

I love everything about this product. We can do so many more things now than we could before using Quickbooks.

Cons

Customer service has been awful. Weeks have gone by without tickets being answered or resolved. If the product wasn't so great, we would have moved on.

Review Source

JJ

Jennifer J.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Grow Online Giving"

January 6, 2022

4.0

Overall it was good but we ultimately made the decision to utilize our bank to accept and process online donations. Many donors cover the fees for this so that has been helpful

Pros

Network for Good provides a secure platform for donors to give to our organization without us having to worry about how to process and handle those donations. Many donors are going the way of only doing things online so this software provides a way for smaller nonprofits to stay up to date with what is happening in the industry.

Cons

The thing I liked least about Network for Good was that at times there seemed to be a long wait between the time a donation was made to our organization and when we actually received the check. That makes it tough sometimes to keep accurate records.

Review Source

JS

John S.  
Producer  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "Network For Good is the Best"

January 25, 2017

5.0

I was fed up with our previous donor management system. Its user interface was unintuitive. Writing reports was like a physics class. Zero value. I sat in on a demo for NFG and requested a private one. I was SOLD immediately with its beautiful simplicity. Bar none, NFG is the ONLY software system that has immediately helped us raise money. My customer service rep and fund raising expert are beyond helpful. If you're a non-profit looking for a better way to leverage your donor data, go to NFG. These people are the bomb.

Pros

Ease of use, value, customer service are all five-star.

Cons

There are none so far.

Review Source

Response from Bonterra

January 26, 2017

John, so glad to hear that our donor management system was a great fit for Sarasota Film Festival! And thank you for that positive feedback about your customers success rep, Juan, and your fundraising expert. Thanks for the review we really appreciate it!

TH

Theresia H.  
Fundraising Manager  
Entertainment  
Used the software for: Less than 6 months

### "Have not been able to fully use"

June 29, 2022

4.0

Overall, everyone is super helpful

Pros

Ease of use. User friendly. One stop shop

Cons

Some items are not customizable. The name of the organization and singer copy are not grammatically correct

Reason for choosing Bonterra Network for Good

All in one program

Review Source

Response from Bonterra

July 5, 2022

Hi Theresia, Thank you so much for your review! Your feedback is important to helping us better serve you. We really appreciate you taking the time! Best, Kathleen

JP

Jonathon P.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent product support."

January 26, 2022

5.0

We are new to Network for Good but find their support excellent and look forward to using them every day.

Pros

Very useful software for managing a development program at a small non-profit.

Cons

It is very user friendly yet intimidating at first. The tutorial videos are too complicated and assume a level of computer expertise we do not have.

Reason for choosing Bonterra Network for Good

Much less expensive and less pressure to buy.

Review Source

SW

Stephen W.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Software. I am profoundly satisfied with it."

March 12, 2021

5.0

For now I am very satisfied.

Pros

I like that this software offers a one-solution package. Everything that needs to be done can be done in one place and with ease. I also like that it does not take any special training to maneuver around it. As long as a person is computer literate, he/she can master control of this system very quickly.

Cons

Video message - I would like if saved videos were loadable to the video message feature.

Reason for choosing Bonterra Network for Good

As previously stated in my first paragraph above.

Review Source

GH

Gordon H.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Comprehensive solution for a non-profit"

October 28, 2021

5.0

Very positive.

Pros

Automated donor management made easy and simple.

Cons

No comment at this time since we're still learning the software.

Review Source

ML

Martha L.  
Assistant Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "It's fairly intuitive and integrates a wide variety of tasks into one. "

July 10, 2017

4.0

Pros

I like that the CRM and Engage work so well together making my work easier - It integrates everything.

Cons

There are some functionalities, mostly around events, that I want that Salsa doesn't have- particularly the fact that there's no way to jump to a ticket purchase page without going through the event page..

Review Source

BJ

Brian J.  
President  
Human Resources  
Used the software for: Less than 6 months

### "Fundraising Made East"

February 15, 2024

4.0

Very positive looking forward for additional opportunities to increase donor awareness and keep donors in the loop.

Pros

Ease of set-up and use The training sessions Web sessions to share ideas and trends Story Boards for idea sharing and trends

Cons

Ability to easily do a challenge to others who are friends of donors and may not part of the of the current database.

Review Source

Monica J.  
Outreach and Volunteer Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great if you already know how to fundraise"

February 27, 2020

5.0

We received a grant to use this software, so we have been able to use features that might not be available to small non-profit like ours. It is helpful, we are still in the implementation process.

Pros

It makes it really easy to create events and fundraising pages. They have really good customer support, webinars and online tutorials

Cons

It is very pricey, so if you are a new or small non-profit it might be hard to pay for it, so consider the return on your investment.

Review Source

LS

Lynn S.  
Administrative Assistant  
Civic & Social Organization  
Used the software for: 2+ years

### "Admin/Development Assistant"

November 6, 2017

4.0

Pros

It is user-friendly. It is very intuitive which makes navigating easier. Most questions can be answered by using the online help, but if a phone call is necessary the staff is very accommodating.

Cons

The overall type is very small. This might be something I'm doing or not doing but I often get different donation amounts depending on how I pull the data, I would like to be able to add fields to a set query. There may be a way and I just don't know about it.

Review Source

KP

Kem P.  
  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Simple enough but not too unique"

December 9, 2016

4.0

Salsa has an attractive interface and it is simple enough to figure out how to do most things, especially by searching the Salsa Commons. However, I have some of the same problems in writing emails as I did with eTapestry: There is a very limited number of things I can do with formatting. I actually had to learn a small amount of html in order to get around some of the problems, like being able to attach a link to an inserted image. There should also be more formatting options in terms of things like text wrapping around an image.

Pros

It's pretty user-friendly and the email blast archives are a great way to share past emails.

Cons

Some of the features are very basic and require knowledge of html or paying for an expert to make a unique product (e.g. email, donation page)

Review Source

CP

Christine P.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy to implement!"

September 13, 2022

5.0

We recently implemented and their onboarding process is so simple. Lots of ways to get info and help.

Pros

The site is very user friendly. I love the features like suggested emails, newsletters, and the graphs that make it easy to see our donations.

Cons

I wish there was an app so I could see donations more easily from my phone.

Review Source

EN

Edie N.  
Deputy Director  
  
Used the software for: Less than 6 months

### "Social posting, emails, donation and fundraising creation easy within the given parameters. "

June 28, 2017

4.0

Pros

Ease of use. I like that Salsa Engage and CRM sync with each other. Card Pointe is easy to use on the backend to pull reports etc.

Cons

The event module. Creating an event is easy, but loading that event into the CRM is frustrating and does not have the adaptability to events. Better training would be appreciated on this, the modules only go to a certain point and I feel like they don't really address how a non-profit implements an event. The tech support is helpful with regards to questions and assisting with work-arounds. With that said, I still like the event module, it just needs some refinement (or honestly I need more training)

Review Source

MM

Mallory M.  
Development Manager  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Great Product for Small Nonprofits"

May 27, 2017

4.0

Pros

Salsa Labs makes fundraising and communications easy for our organization. I am a one-woman marketing/fundraising/grants department and I love that Salsa makes it easy to create pages that match our branding. It makes for a seamless interface between the website, printed materials and online forms. The ability to make forms is key for us since it imports the information directly into our donor database. I would highly recommend this product to other nonprofits, especially those with a small staff.

Cons

I wish the training materials could go more in-depth and offer more information on best practices and how their products help you achieve them.

Review Source

MS

Melonie S.  
Bookkeeper - Volunteer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Comprehensive and Great Support Team"

November 17, 2020

5.0

This has been a truly pleasant experience, from \[SENSITIVE CONTENT HIDDEN\] our onboarding coach to \[SENSITIVE CONTENT HIDDEN\] in the EFT set up department (May not be a real department but she helped alot) I have had zero issues in implementing and using the system.

Pros

The implementation team. They make the software so easy to use and set up. The user interface is very simple and intuitive.

Cons

I haven't found anything yet I dislike about this software.

Reason for choosing Bonterra Network for Good

The call initiated by \[SENSITIVE CONTENT HIDDEN\].

Review Source

LM

Liz M.  
Associate  
Philanthropy  
Used the software for: Less than 6 months

### "Excellent Donor Management System"

July 19, 2018

4.0

Pros

Easy to use. If I ever have a problem I usually figure out how to fix it before I get a response from the support team.

Cons

The fundraising pages are very limited on what you can do with them. They are perfect for straight peer-to-peer fundraising or an everyday giving campaign but the ticketing page is only good for dinners or simple ticketed events. We have been trying to use it as a registration page for a 5K and it has been very difficult.

Review Source

KB

Krista B.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A small group achieves a big goal with NFG!"

February 26, 2019

5.0

Network for Good provided me (as a board member) the tools I needed to manage our donations and fundraising. The folks at NFG have been very supportive. They are easy to work with (the scheduling for coaching sessions was wonderful) and respond quickly. The Help feature within the software is easy to navigate and generally provides just what I am looking for.

Pros

The Adair County Humane Society loves the flexibility of the NFG software. We can use it to create fundraisers and events, and also keep up with our donor base. We can easily "make it our own" by using the tools available. It is customer friendly and easy to navigate it.

Cons

Small not-for-profits like us need to make every dollar count and the cost of using NFG was a hard sell to our board. However, we hope to prove its worth over time. I have not found anything in the actual software that raises concern.

Review Source

AC

Alan C.  
  
Primary/Secondary Education  
Used the software for:

### "DonorPro Review"

November 18, 2014

3.0

Pros

My favorite part is the Event Management module; it has really saved a lot of time and effort with our big auction events. The donation section is very good and easy to use. Pledge Reminders are also very easy to get done each month. I like that the company is local; I have been able to visit their offices for training and have always had a good experience with their tech support.

Cons

I wish the dashboard, which lets you know of tasks that are due, would open up that task when you click on it. For instance, I have many constituents making donations through auto-deduct, and I set the reminder for the deduct date, so when I click on the reminder, I wish it would open the donation screen so that I could take care of it. As far as the vendor goes, I wish updates and upgrades came more often and were more substantial.

Review Source

AC

Amy C.  
Director of Special Events  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "NFG User"

November 13, 2019

3.0

Pros

Pretty easy to use, user friendly and intuitive

Cons

not super flexible in design capabilities

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.