---
title: "Bonterra Network for Good Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Bonterra Network for Good Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more."
source_url: "https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/"
page_type: "product"
language: "en"
---

# 

 Bonterra Network for Good Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bonterra Network for Good

## What is Bonterra Network for Good?

Bonterra Network for Good has supported over 400,000 nonprofit organizations in raising over $4 billion from donors.

## What is Bonterra Network for Good used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 938 user reviews

Reviews sentiment

Positive

92%

Neutral

5%

Negative

3%

Pros & cons

Comprehensive fundraising management tools

Simple and intuitive platform

Cumbersome email and mailing features

Limited and complex reporting capabilities

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Nonprofit / 2026
-   Donation Management / 2025
-   Fundraising / 2025
-   Nonprofit CRM / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bonterra Network for Good?[Manage this product listing](https://www.g2.com/products/bonterra-network-for-good/claim_requests/new?auto=true)

Rating Breakdown

4.6

+−

Features4.4

Value for Money4.4

Ease of Use4.4

Customer Service4.6

Rating Breakdown

4.6

Features4.4

Value for Money4.4

Ease of Use4.4

Customer Service4.6

## Bonterra Network for Good Reviewers Verdict

Updated September 2026

AI summary

-   Bonterra Network for Good is a fit for small to midsize nonprofits seeking an accessible fundraising and donor management platform.
-   Its main advantage is user-friendly design, which helps teams get started quickly with minimal training.
-   Organizations benefit from centralized donor data, integrated online giving, and tools that simplify daily fundraising activities.
-   Reviewers note pain points like limited data management options, some email and event features that lack flexibility, and pricing concerns for smaller budgets.
-   It suits nonprofits prioritizing ease of use and basic fundraising needs, but may not meet demands for advanced reporting or complex customizations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bonterra Network for Good

4.6 (938)

VS.

[4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (937)

Ease Of Use

4.3 (626)

Value For Money

4.4 (776)

Value For Money

4.5 (590)

Customer Service

4.6 (883)

Customer Service

4.8 (574)

## Bonterra Network for Good alternatives

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

[4.8 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156860/Donorbox/)

Highest Rated

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

[4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172048/Givebutter/)

[View all alternatives](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/alternatives/)

## FAQs about Bonterra Network for Good

Overview

### What problems does Bonterra Network for Good solve?

Bonterra Network for Good solves scattered donor data, manual gift entry, disconnected fundraising tools, and inconsistent donor follow-up by centralizing CRM, online giving, email, text, video, events, and acknowledgments in one system. Small nonprofit development teams, executive directors, board members, volunteers, and finance staff benefit most from faster campaigns, clearer donor visibility, and easier reporting.

Answer based on 385 reviews

Overview

### Which roles and teams benefit most from Bonterra Network for Good?

Bonterra Network for Good is most used by nonprofit executive leaders, development and fundraising teams, and operations staff managing donor engagement. Executives and board-facing leaders use it for campaign oversight and reporting, while development teams handle donations, acknowledgments, and outreach. Administrative and operations roles support database maintenance, gift processing, and day-to-day fundraising workflows.

Answer based on 894 reviews

Overview

### What company size and industries is Bonterra Network for Good built for?

Bonterra Network for Good is built for small and growing nonprofits, with 95% of reviewers from small businesses and 45% from nonprofit organization management. It also serves civic and social organizations at 7%, education management at 4%, with limited use among midsize businesses at 4% and enterprises at 1%.

Answer based on 938 reviews

Features and Usability

### What are the key features of Bonterra Network for Good?

Bonterra Network for Good includes core donor management features like contact records, donation tracking, recurring giving, and custom donor lists. Reviewers also highlight fundraising pages, email communication, event management, and reporting dashboards as key differentiators, with QuickBooks integration and task management supporting day-to-day nonprofit operations.

Answer based on 408 reviews

Integrations

### Which third-party tools and platforms does Bonterra Network for Good integrate with?

Bonterra Network for Good integrates with QuickBooks Online for accounting sync and Constant Contact for email workflows. Reviewers also reference connections or related use with Microsoft Excel, GoDaddy Website Builder, Instagram, and Wix. The most clearly confirmed third-party integrations are QuickBooks Online and Constant Contact.

Answer based on 120 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Bonterra Network for Good?

Bonterra Network for Good offers live online training, webinars, videos, and documentation, which helps most staff get started quickly. Reviewers often describe the system as intuitive for everyday users and small nonprofit teams, while admins, event users, and less technical staff usually need more time, coaching, or one-on-one support.

Answer based on 229 reviews

Getting Started and Support

### What customer support options does Bonterra Network for Good offer, and how do users rate the experience?

Bonterra Network for Good offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users often describe support as friendly, patient, and responsive, with helpful onboarding and training. Some report slower replies, ticket back-and-forth, and occasional difficulty getting timely resolution for more complex or urgent issues.

Answer based on 408 reviews

Security

### How does Bonterra Network for Good handle data security and access control?

Bonterra Network for Good uses secure donation processing, secure internet access, custom roles and permissions, and password reset tools to protect donor data and funds while supporting easy internal access and unlimited users. Some reviewers note security warnings on donation pages, password reset difficulties, and required donor fields that can slow giving.

Answer based on 18 reviews

Features and Usability

### How well does Bonterra Network for Good handle donor management?

Bonterra Network for Good makes donor management easy for many nonprofits through a clear interface, gift tracking, donor histories, receipts, and built-in communications. Small and midsize teams often like the all-in-one setup, though some organizations want deeper record details, more flexible preferences, easier manual entry, and stronger data-handling support.

Answer based on 395 reviews

Features and Usability

### Is it easy to manage donors and fundraising in one place?

Bonterra Network for Good keeps donor records, fundraising pages, receipts, email outreach, and reporting in one system for nonprofit teams. Many staff members find it simple to learn and helpful for daily stewardship, but some note limits around customization, recurring payment updates, communication preferences, and certain data management or support experiences.

Answer based on 395 reviews

## Who uses Bonterra Network for Good?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive fundraising management tools

94% positive reviews out of 142

Most reviewers describe fundraising as streamlined, with intuitive donor tracking, campaign creation, and effective donor engagement.

Haley G.

Development Manager, 11 - 50 employees.

"We have used Network for Good for the last couple of years and it has made fundraising simple for our organization!"

Cumbersome email and mailing features

36% negative reviews out of 91

Some users say email communication tools are clunky, difficult to format, and lack advanced customization or integration.

Emily H.

Program Director, 2 - 10 employees.

"I did not like that the customizable email templates were a bit hard to use and could use an update. Since Network for Good was bought by Bonterra I have not liked the decrease in customer support and glitches in the system when there are large amounts of people logged onto the site."

Simple and intuitive platform

94% positive reviews out of 78

Most users report ease of use, with straightforward navigation, quick setup, and efficient task completion.

Limited and complex reporting capabilities

41% negative reviews out of 75

Some users describe reporting as unintuitive, lacking customization, and requiring extra steps or external tools for analysis.

Erin T.

Director of Finance and Administration, 51 - 200 employees.

"I am not sure if this is user error or if the system can enhance and improve their reporting."

Personalized nonprofit coaching support

96% positive reviews out of 53

Most reviewers find coaching invaluable, providing tailored guidance, confidence, and ongoing support for fundraising success.

Frequent technical and support problems

72% negative reviews out of 75

Most users report recurring bugs, slow customer service, and unresolved technical issues disrupting daily operations.

Rebecca B.

Chief Development Officer, 11 - 50 employees.

"Customer Service can be hard to reach and sometimes unable to assist with questions and issues."

## Features

AI summary

Based on 4,572 Nonprofit reviews

Capterra data shows that buyers of nonprofit software rank the following features as their top priorities:

-   **Electronic Payments** (**64%** of reviewers rated this feature as critical)
-   **Credit Card Processing** (**64%**)
-   **Fundraising Management** (**49%**)

Bonterra Network for Good supports all three of the features reviewers value most: **Electronic Payments**, **Credit Card Processing**, and **Fundraising Management**. Together, these capabilities help nonprofits accept donations efficiently, process card transactions securely, and manage fundraising efforts in one place, allowing teams to improve donor experiences and keep campaigns running smoothly.

Electronic Payments

4.7 (52)

90.38% of 52 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Credit Card Processing

4.6 (45)

95.56% of 45 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Fundraising Management

4.6 (106)

79.25% of 106 reviewers that rated this feature as important or highly important

Activities related to raising money for a specific cause

Member Database

4.7 (23)

82.61% of 23 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Donor Management

4.7 (287)

72.13% of 287 reviewers that rated this feature as important or highly important

Bonterra Network for Good offers a centralized system to manage donor profiles, segment groups, and track engagement. Users think it saves time, improves communication, and consolidates tasks like acknowledgements and updates, while also integrating with tools like QuickBooks Online and replacing multiple platforms.

Donation Tracking

4.8 (264)

72.35% of 264 reviewers that rated this feature as important or highly important

It gives you a comprehensive way to monitor donations from all sources, track donor history, and analyze giving trends. Reviewers indicate it’s invaluable for acknowledging gifts, managing lapsed donors, generating reports, and replacing manual spreadsheets with real-time, organized data.

Bonterra Network for Good 86 features

### All Features
- Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Auction Management: Allows businesses to create and manage auctions.
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: It gives you a comprehensive way to monitor donations from all sources, track donor history, and analyze giving trends. Reviewers indicate it’s invaluable for acknowledging gifts, managing lapsed donors, generating reports, and replacing manual spreadsheets with real-time, organized data.
- Donor Management: Bonterra Network for Good offers a centralized system to manage donor profiles, segment groups, and track engagement. Users think it saves time, improves communication, and consolidates tasks like acknowledgements and updates, while also integrating with tools like QuickBooks Online and replacing multiple platforms.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fundraising Management: Activities related to raising money for a specific cause
- Image Library: Store and manage images
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Live Auction: An auction that takes place in real time in front of a group of bidders
- Member Database: Add, store and access information pertaining to members
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items
- Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: With this capability, you can offer donors a secure, convenient, and visually appealing way to give online, including recurring gifts. Reviewers appreciate the easy setup, website integration, automatic receipts, and ability to reach donors globally, though some want more design flexibility.
- Payment Processing: You benefit from fast, simple, and secure donation processing with direct deposits and customizable receipts. Reviewers appreciate the ease for donors, integration with QuickBooks Online, and time savings, but some mention slow deposit times and lack of PayPal or Apple Pay support.
- Pledge Management: Track commitments to donate in the future
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: This aspect helps you generate customizable reports, visualize fundraising progress, and analyze campaign effectiveness. Some reviewers find the dashboards and filters useful for decision-making, though a few mention limited flexibility and the need to export data for advanced analysis.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Silent Auction: An auction in which bidders write down their bids on a sheet of paper
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Sponsorship Management: Raise funds via sponsors and grants
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticketing: Customize, sell, and distribute tickets
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Watch List: View and track activity related to an individual, transaction, etc.
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (909)

4.4

Based on 909 reviews

## Pricing

Value for money

4.4 (776)

### Starting price

Free trial not available

Value for money

4.4 (776)

4.4

Based on 776 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (883)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (883)

4.6

Based on 883 reviews

## User reviews

Overall rating

4.6

Based on 938 reviews

Filter by rating

5(648)

4(204)

3(51)

2(19)

1(16)

Mentioned topic

Sorted by most recent

JJ

Jewel J.

Executive Director

Non-Profit Organization Management

### "Unethical practices "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 2, 2026

Do not recommend. We are discouraging every non profit we know from using their platform in order to protect others from what we’ve experienced.

Pros

Nothing is good about bonterra. Network for good was ruined by the buy out. Please avoid this company

Cons

Bonterra took over network for good. When they did this, they failed to transfer automatic payments. Then they increased the monthly rate for our non profit with no confirmed notice to us. 16 months went by then they sent a $6,000 bill and blocked out our account- holding our data hostage. We are unable to access our data and donor management. The account manager is incompetent and will not answer a single question about what new contract we are under without consent.

Alternatives considered

[GivingFuel](https://www.capterra.com/p/128635/GivingFuel/)

Reasons for choosing Bonterra Network for Good

Ease of use and donor tracking was straightforward

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sayydah G.

Founder and President

Non-Profit Organization Management

### "Works Perfectly For Us!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2026

Ever since we switched to this software, donor tracking has been a breeze. We are 100% satisfied and highly recommend this company.

Pros

Donor tracking capabilities, mass emails, and customer service are tops. The newly added Que is fabulous!! We used it during the free trial period.

Cons

I can honestly say that there are no negative aspects of this software. However, it would be nice if Que were included in our monthly subscription.

Switched from

[Exceed Software](https://www.capterra.com/p/205619/Exceed-Software/)

We needed a more sophisticated and modern product.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TH

Tara H.

Finance and Administrative Officer

Non-Profit Organization Management

### "Great return on investment, easy to use, tons of features, and great customer service! I definitely recommend Bonterra Network for Good!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2026

My experience has been one that continues to impress me with what I am able to do with the software, how it helps to keep our overhead costs to a minimum, and the amazing return on investment.

Pros

Bonterra Network for Good is the most cost-effective program that I've found. The customer service is top notch and everyone is always extremely helpful. The security features allows for us to be confident in our data and funds. The reporting options allow you the means to pull data in various ways, providing instantaneous access to reports of your data for your use. Payment processing is easy to use and understand, as well as determining the fee processing for donations. They also take user suggestions to help build even more features and functions.

Cons

There is nothing I don't like about Bonterra Network for Good - I'm constantly impressed with the ease of use, cost, and new features being rolled out.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Reasons for choosing Bonterra Network for Good

Bonterra Network for Good was more cost effective, allowing a lower overhead for our nonprofit. It was also much easier to use and transition our data into.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BB

Bree B.

Adv Ops Coordinator

Education Management

### "Strong CRM but not the best"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 2, 2026

Overall, my experience with Bonterra Network for Good has been positive, particularly for organizations looking for a simple, all-in-one fundraising and donor management solution

Pros

Bonterra Network for Good is super easy to use and great for our mid-sized nonprofit team. It has a bunch of capacity to help your organization, including but not limited to donor data, email campaigns, events, and fundraising. My organization uses it mostly for donor data and fundraising. Additionally, the fundraising support is awesome, offering handy tips and best practices to help you stay on track and boost your programmatic efforts.

Cons

Cost is one of the biggest drawbacks. Pricing is high, and the reporting functionality and customization options can feel somewhat limited compared to CRMs I've used with other organizations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Ashiya S.

Executive Director

Non-Profit Organization Management

### "Love the comprehensive nature of this software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 22, 2025

I have enjoyed the Bonterra software overall! Having multiple tools combined in one place has eased my workload a bit and helped to create efficiency in ways I had not thought of previously.

Pros

I liked the comprehensive tools that allow me to receive and track donations, increase donor stewardship and connect with volunteers.

Cons

The newsletter interface can sometimes be difficult to work with. I sometimes feel limited in some of the design features of that particular tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

michelle P.

Chief Dev Officer

Non-Profit Organization Management

### "Easy to manage donors from Network For Good!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 5, 2025

One of the most valuable aspects is the integrated communication tools. Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time. The SmartAsk and guided fundraising resources are also helpful for organizations without dedicated development staff.

Pros

Network for Good offers a donor management system that is intuitive, accessible, and well-suited for small to mid-sized nonprofits looking to streamline their fundraising and stewardship efforts. The platform shines in its simplicity—most features are easy to navigate, even for staff members who are not tech-savvy. The clean interface makes common tasks like entering donations, pulling donor histories, and sending acknowledgments straightforward.

Cons

the system does have limitations. Reporting is adequate for basic needs but can feel restrictive for organizations that require deeper analytics or more customizable data exports. Some workflows—such as batch data entry or managing complex multi-fund designations—could be more efficient. Additionally, while customer support is responsive, certain advanced questions sometimes require multiple follow-ups.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Barbara H.

Directory membership chair

Non-Profit Organization Management

### "Ocala Royal Dames for cancer research"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

December 5, 2025

I like how we can input a lot of information about our members. I like how we can put a name in the contact box and it brings that person right up if we already have info on them.

Pros

Our members can pay for events through NFG. When searching for a contact, it’s easy to see what events they have paid for.

Cons

If your updating a member that happens to be on page 19, and after you hit update and save, you have to go all the way back to page one and go forward or if you’re on page 30, you go to the end and work backwards. Why can’t you hit Update and save and go right back to the same page you were working on?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cheryl C.

Volunteer Coordinator-Events Assistant

Non-Profit Organization Management

### "NFG Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 1, 2025

I enjoy the ease of us of NFG for my email blasts. I use it to announce events, and I like the way I can keep track of attendees including ages.

Pros

Volunteer Management and address is what I use the most. Email Blasts is very useful and easy to use.

Cons

Takes so long to sign in to Network for Good. For the use I have of NFG I really do not have a least like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Louis C.

President and Founder

Fund-Raising

### "Network for Good and easy to use :)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2025

I truly love the whole experience with Bonterra Network for Good. I also like to see the continuous advancement and new products to help us raise more money for our causes

Pros

Really easy to work with and the ability to keep track of all donation in one place is perfect for what my charitable foundation needs. I also love the event and auction components , makes organizing and tracking a fundraiser super easy

Cons

Contact levels dictating the price levels for my foundation. I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nadia B.

Community Wellness Coordinator

Non-Profit Organization Management

### "Great Diversity of Features!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2025

It seems to be a great fit for many purposes (newsletters, email blasts, fundraising, etc.) We're trying to set up our volunteer sign-up options through NFG as well, but haven't gotten there quite yet!

Pros

The ease and intuitive nature of creating our newsletters! I find the layout options and possible inclusions very valuable. Once you use the system once, it clicks!

Cons

It takes a longer than usual amount of time to login. I'm nitpicking. I know we're running into a few snafus with getting our volunteer sign-up and staff sign-up options transferred over, but I'm not sure the issue as I'm not the one working on it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

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