# Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bonterra Network for Good the right Donation Management solution for you? Explore 937 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/111128/Network-For-Good/reviews --- Bonterra Network for Good 4.6 (937) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bonterra Network for Good Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews SG Sayydah G Founder and PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Donor tracking capabilities, mass emails, and customer service are tops.“ April 30, 2026 MW Maria W Grant writerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus there being some sort of havingl way to do that like the bank has where I just photograph a check and it's pushed through somehow.“ December 1, 2025 mp michelle p Chief Dev OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time.“ December 5, 2025 CR Courtney R Development ManagerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “I wish there were more features in donor records like event history and address/phone history. If you want these additional details, you must put it in the donor notes... which isn't ideal.“ December 1, 2025 JM Joshua M Development DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “All of our campaigns from donations, email, text, fundraising, events, auctions, and live streams are all under one dashboard which makes tracking everything that much easier!“ August 15, 2024 LC Louis C President and FounderFund-Raising, Self-employedUsed the software for: More than 2 years. “I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year.“ December 1, 2025 ML Mary L Executive DirectorMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Using Bonterra transformed our lists of names on paper into a tool that allows us to track gifts and other information from our donors easily. “ December 12, 2024 Diane S Chief Development OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Even though we communicated well in advance of our renewal that we were facing problems and might need to transition off their platform, they still renewed our contract without providing a solution and eventually cut us off, leaving us scrambling to retrieve our data.“ October 11, 2024 ## Showing most helpful reviews Showing 1-25 of 937 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Janice M. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Vivian's Door Network For Good Review" June 14, 2021 5.0 I've had an overall great experience with Network For Good. My coach makes sure that I know how to use the software to accomplish our fundraising goals. Pros The software is feature packed and there is great customer support. An individual coach makes the experience operating the software within the framework of your fundraising efforts is the icing on the cake. Cons There are a lot of moving pieces, so you have to stay abreast of the software. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing Bonterra Network for Good Network for Good had all the tools that I needed and their customer service was excellent. Review Source AB Angela B. Founder, Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Such a great tool ...especially for a new non-profit or ministry" March 25, 2025 4.0 As the Founder, Exec. D. I used NFG more often than I do today in the early years - however I do appreciate the way that it has helped guide us with donor development. My most recent Director of Admin was really able to organize our groups, and contacts in a way that was more helpful for us, we are still not super savvy with our Bonterra Guided Fundraising...we seem to be always running at such a fast pace in our ministry that we lack the time to sit through all the webinars and read the very many emails that come through but we do feel it is a great product and look forward to utilizing it a bit more in the future. Pros When we began as a new organization - this was a super useful and helpful tool for us. We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to learn more about the trends of our donors. Cons I appreciate the confidentiality and security of the platform but wish that as an organization we could be trusted to input our donors as they join us into NFG with thier recurring donation commitment and if given to us the credit card information they provide us. Many donors I feel will give on the spot at an event by writing in the payment information but so many are still intimidated by the QR code, and getting on a device to do it whether there or at home when they may forget. I also wish the month end ( LDOM) Dashboard would be still be there with all the graphs etc....maybe saved somewhere so on the 5th as I prepare for board meeting the graphs would be there. Switched from [Church Base](https://www.capterra.com/p/175791/Church-Base/) The functionality of grouping contacts was not as robust and there was not a guided fundraising or event tool. Review Source BB Bree B. Adv Ops Coordinator Education Management Used the software for: 1-2 years ### "Strong CRM but not the best" April 2, 2026 3.0 Overall, my experience with has been positive, particularly for organizations looking for a simple, all-in-one fundraising and donor management solution Pros is super easy to use and great for our mid-sized nonprofit team. It has a bunch of capacity to help your organization, including but not limited to donor data, email campaigns, events, and fundraising. My organization uses it mostly for donor data and fundraising. Additionally, the fundraising support is awesome, offering handy tips and best practices to help you stay on track and boost your programmatic efforts. Cons Cost is one of the biggest drawbacks. Pricing is high, and the reporting functionality and customization options can feel somewhat limited compared to CRMs I've used with other organizations. Review Source Aiden F. Director of Emerging Composers and Diversity Performing Arts Used the software for: 1-2 years ### "Fantastic for Nonprofits" July 1, 2021 5.0 It's been a really positive experience. The customer service is quick and friendly. They're constantly updating the software for the better. It's really easy to use, even for the least tech-savvy people. Pros The CRM works really well -- it's easy to keep track of donors, real-time donations, and events. It lets you stay in contact with donors and see their patterns of giving. It's also easy to see which events brought in the most donations, and lets you easily email groups of donors, either by event or by giving patterns. Cons The forms (surveys) are too limited. I can't collect data in the way I want, so it makes surveying donors difficult. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Network For Good had more integrated features, had better customer service, and was less expensive. Review Source MW Maria W. Grant writer Health, Wellness and Fitness Used the software for: 1-2 years ### "Pretty incredible system overall" December 1, 2025 5.0 Overall I think you're incredibly fastidious you're on The cutting edge you're very conscientious of staying in communication with your client base you're willing to shape your software to meet the changing needs and your frequently sharing updates on information to show how to use the software more effectively. I find the too easy to use and I enjoy those interactions. Overall it's really a pretty great software system. Pros As a grant writer I mostly use Network for good to enter our donor funds as they come in and to keep track of grants that we receive. I'm really valuing how easy it is to use the system. I don't have to do a ton of work to get the necessary info entered. I like that when I start to type in addresses of new contacts it finds the address and populates the rest of the fields. I also like the new AI tool for creating reports I was able to ask for reports that reflected favorable outcomes just to test it out and it was clever enough to figure out what data looks decent and to send that to me. Although we haven't used it I think the text and video tools are a nice option. As somebody who values using tech I think it's good to have these things in place for when the organization is ready to do such but right now we're a little bit old-fashioned in some ways. Cons I think for me having a couple of categories to enter the information into is unnecessary because most of the time it's duplicated when I have the drop-down option to disseminate where the funds are to be attributed to and for what cause. I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus there being some sort of havingl way to do that like the bank has where I just photograph a check and it's pushed through somehow. Perhaps they still have to do their manual entry thereafter I'm not sure. I also wish that there was a way to find a partnership with a mail delivery service that would allow for outgoing paper thank you letters and newsletters. This would save a lot of messing around internally although we do appreciate being able to see what we want in the thank you letters I write them then they go to my boss who has to review and print and sign them and I'm not sure if there could be a real low cost worker on for this that still gets them a paper letter in the mail for both gratitude and receipting etc. A few ideas that I like that are not necessarily negative I would love to have a regular chance to meet with other Grant writers and fundraisers via teams or zoom to discuss the challenges we face and how we navigate obstacles. I am suggesting this because I am getting the opportunity to do this through procurement Express and it's really helping me to come up with some solutions and to be able to share ideas. This might help me to gain some understanding of what I might be able to use Network for good for besides just documentation which we retain internally. If I could do some really cool things with it that help our organization that would be amazing. I just don't know the system as well as I could and it's hard for me to understand what benefits there might be beyond documentation so far. I would also love some tools like a database so grant opportunities perhaps and a way to sort which ones we applied for which ones we receive money from which ones are outstanding duty it's an amounts all of that but I know that's asking a lot haha Review Source mP michelle P. Chief Dev Officer Non-Profit Organization Management Used the software for: 2+ years ### "Easy to manage donors from Network For Good!" December 5, 2025 5.0 One of the most valuable aspects is the integrated communication tools. Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time. The SmartAsk and guided fundraising resources are also helpful for organizations without dedicated development staff. Pros Network for Good offers a donor management system that is intuitive, accessible, and well-suited for small to mid-sized nonprofits looking to streamline their fundraising and stewardship efforts. The platform shines in its simplicity—most features are easy to navigate, even for staff members who are not tech-savvy. The clean interface makes common tasks like entering donations, pulling donor histories, and sending acknowledgments straightforward. Cons the system does have limitations. Reporting is adequate for basic needs but can feel restrictive for organizations that require deeper analytics or more customizable data exports. Some workflows—such as batch data entry or managing complex multi-fund designations—could be more efficient. Additionally, while customer support is responsive, certain advanced questions sometimes require multiple follow-ups. Review Source CH Charyte H. Administrative Assistant, Program Assistant, Press and Media Director Non-Profit Organization Management Used the software for: 1-2 years ### "Many High Praises for Bonterra Network for Good" November 27, 2025 5.0 Overall, I've had a great experience with in my role. It has definitely streamlined many of the tasks I perform. It has encouraged me to stretch my creativity, as the software makes it quicker to do the work I have and frees up time for me to think outside of the box. Pros I love that is a one-stop shop for everything I need when it comes to fundraising and communicating with donors. It is very simple to create segments for emails and texts. Donors report having an easy time making card payments and the system auto-generates a customizable receipt. Reports are easy to pull from the software and easy to export. Data is even more quantitative with the use of Que, their new built-in fundraising coach. Cons could be better with automating tasks. As a small non-profit with a small staff, sometimes it would be beneficial to have mundane tasks set to run on their own. Our organization has also been interested in creating donor journeys, but the software does not support the automation necessary to make that happen, so we've been having to manually perform all of the tracking and communication. However, they've been steadily upgrading and expanding what the software can do, and I'm confident that more automation will be introduced in the future. Review Source LC Louis C. President and Founder Fund-Raising Used the software for: 2+ years ### "Network for Good and easy to use :)" December 1, 2025 5.0 I truly love the whole experience with . I also like to see the continuous advancement and new products to help us raise more money for our causes Pros Really easy to work with and the ability to keep track of all donation in one place is perfect for what my charitable foundation needs. I also love the event and auction components , makes organizing and tracking a fundraiser super easy Cons Contact levels dictating the price levels for my foundation. I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year. Review Source NB Nadia B. Community Wellness Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Great Diversity of Features!" December 1, 2025 5.0 It seems to be a great fit for many purposes (newsletters, email blasts, fundraising, etc.) We're trying to set up our volunteer sign-up options through NFG as well, but haven't gotten there quite yet! Pros The ease and intuitive nature of creating our newsletters! I find the layout options and possible inclusions very valuable. Once you use the system once, it clicks! Cons It takes a longer than usual amount of time to login. I'm nitpicking. I know we're running into a few snafus with getting our volunteer sign-up and staff sign-up options transferred over, but I'm not sure the issue as I'm not the one working on it. Review Source CR Courtney R. Development Manager Education Management Used the software for: 1-2 years ### "Almost the best CRM" December 1, 2025 4.0 Pros The customer support is amazing. It is so nice how easy and quick it is to get help whenever I need it. The system is very user friendly and easy to use, which is rare to find. Cons I wish there were more features in donor records like event history and address/phone history. If you want these additional details, you must put it in the donor notes... which isn't ideal. Also if someone wants to unsubscribe from communications, like receiving fundraising emails, you must unsubscribe to all emails. I wish you could be more specific about communication preferences. If we could get these additional tools, this would be my favorite CRM. Review Source VB Valerie B. Program Director Legal Services Used the software for: Less than 6 months ### "Not happy with new way of providing customer service" August 16, 2024 5.0 When I first obtain NFG services I was met by a friendly staff and the experts were able to help me navigate through work processes. Now when I call there is chat and other features that takes you to reporting to take extremely longer than normal. Pros Prior to switch from NFG to this Customer Service was direct. Cons Not able to speak to a live representative right away. Longer wait times. Alternatives considered [CausePilot](https://www.capterra.com/p/218245/CausePilot/) Reason for choosing Bonterra Network for Good All in one solution that meet our mission requirements. Review Source CS Carolina S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Our Valentine's Day message - we love you!" February 15, 2024 5.0 We LOVE Network for Good! It has simplifed things by putting data all in one place! No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is easy to use and generates great-looking newsletters. Pros It has simplifed things by putting data all in one place! No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is easy to use and generates great-looking newsletters. Cons We wish it had a grant tracking platform as we were told that Salesforce had one. Reason for choosing Bonterra Network for Good NFG sales team contacted us. They were super informed and responsive. The product did most of what we wanted Salesforce to do except track grants :-( We were thrilled to learn about NFG and dove in enthusiastically and are very happy! Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We said this last page! Because we liked having it all in one platform, easier to use and saves effort of downloading audience from Eventbrite and uploading to Constant Contact. Great to have donations handled in the CRM and not outside it as with Flipcause. Data all in one place! Review Source Response from Bonterra February 27, 2024 We're thrilled our paths crossed and that you've fallen in love with the ease of Bonterra Guided Fundraising! Just like you've united all your data, we feel united in our mission by your enthusiasm and trust. Sending loads of love back for making everything more efficient and your newsletters more captivating. Although grant tracking isn't currently within this product, we value your feedback and will be sure to take this into account. Here's to more joy and less juggling in all your future fundraising activities! MH Michelle H. President CEO Non-Profit Organization Management Used the software for: 2+ years ### "This system is not what I would recommend now - too expensive" February 5, 2024 5.0 Pros All in one system for communications and donors Cons How each product now is separate and must pay for it which has changed from the initial investment but it is basically the same product Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing Bonterra Network for Good All in one product and cost effective at the time Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) That system did not work for us because it was too complicated. Review Source Response from Bonterra February 28, 2024 Hi Michelle, while I'm excited to see that you chose our product for its all-in-one capabilities and cost efficiencies, I'm sorry to hear that you've had a change of heart. I'm not entirely sure what you mean by paying for each product separately, since this is still an all-in-one product and prices have remained unchanged for a couple of years now. Perhaps there has been a misunderstanding. Please feel free to reach out to our customer support team at success@networkforgood.com or give us a call for more information on your current package. Thank you for reviewing us and choosing Bonterra Guided Fundraising! JE Judy E. Founder and CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Bonterra Guided Fundraising will earn you money and sanity." February 5, 2024 5.0 Our experience has been great from onboarding until today. All staff members were able to figure out Bonterra with little to no questions from their moment of first log-in. Questions were answered as needed. No complaints. Pros We love this CRM. It is so much more than we expected. We are now moving more and more of our functions onto the platform. It has been user-friendly from the start and, as they add more features, it gets even better. We believe that Bonterra will be the software that is used most often now matter what the position in our organization. Cons We found nothing to dislike from day one. Reason for choosing Bonterra Network for Good We chose due to ease of use, features, support, and cost. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We were looking for all of the features that Bonterra offers. Salesforce would have required significant personalization since it is not built for nonprofits. Review Source Response from Bonterra February 28, 2024 Hi Judy! Wow - can you ever really put a price on sanity?! We're thrilled to hear about your seamless experience with Bonterra Guided Fundraising, and we're beaming with gratitude for your affinity towards our platform. It's rewarding to see your entire team benefit from its user-friendliness and continuously evolving features. Thank you for entrusting your important work to us. Here's to making an even bigger impact together! SW Stephen W. Director of Finance Non-Profit Organization Management Used the software for: 2+ years ### "Good experience for several years now" April 24, 2025 4.0 We've used it for five years now and have had a good overall experience so far. One of our staff recently left who did most donation processing, and so it will be interesting to see if the support and training from Bonterra Guided Fundraising is strong. Pros The ability to set up various fundraising campaigns as needed. Also, gifts via credit card are easy to process, and the proceeds are always on time. Cons I wish it offered more read-only report options instead of importing data via csv files. Review Source JK Jennifer K. Resource Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Bonterra Fundraising Works!" March 27, 2025 5.0 Bonterra Guided Fundraising is a user-friendly and very helpful tool for raising funds. Pros I like the chat feature for quick questions. Cons Some donors see the verification email for donations over 10,000 as a scam or spam and say it would be better if the email came from the non-profit's email address. Review Source DMT Dr. Maya T. CEO Civic & Social Organization Used the software for: 1-2 years ### "Satisfied customer" March 27, 2025 5.0 I would rate you all a 5 out of 5 for overall fundraising assistance Pros The accessibility of your platform and easiness to navigate Cons There are no complaints at this time with your service Review Source HC Henry C. Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "Fundraising made easy" March 23, 2025 4.0 It is very effective for us and it has been for years. Pros I like the setup for peer-to-peer fundraising Cons Inserting the correct size image in the event is frustrating Review Source MB Michelle B. Operations and Finance Specialist Fund-Raising Used the software for: Less than 6 months ### "Donation's World" November 14, 2024 5.0 It has taught me more about the destination of donations, the ways to make them, their effectiveness. Pros What I like most is that you are very clear, transparent and you carry out different courses to understand and learn more about you and the different ways of making donations. Cons I actually have no complaints against you, you are wonderful. Review Source Response from Bonterra November 25, 2024 Hi Michelle, thank you for this wonderful feedback! We're thrilled that our transparent approach and educational resources are helping you better understand the impact of giving, and we're committed to keeping up this level of service for amazing partners like you. JA Jason A. Chief Advancement Officer Mental Health Care Used the software for: 2+ years ### "THIS is how you fundraise" August 7, 2024 5.0 From the customer service, onboarding and plug and play nature of this product, I can’t say enough about it. Pros It’s the perfect merger of a development system and communications platform for a small to midsize nonprofit. I have been a customer since 2016 and have brought BGF to two nonprofits and have recommended to several colleagues who were looking for an easy, accessible solution for their nonprofits. Cons I loved the data services plan which is being phased out and do hope there is a replacement for it soon. Review Source MT Mackenzie T. Communications Manager Non-Profit Organization Management Used the software for: 2+ years ### "Spent 5 great years with Network for Good/Bonterra!" August 1, 2024 4.0 We spent several years as an organization using Network for Good/Bonterra Guided Fundraising as our CRM, and enjoyed the experience other than the high costs. It enabled us to grow our email list and donor database while creating personal touchpoints for each contact. Pros I appreciated the robust filter options and the ease of navigation on the donation tracking page. Cons The cost became prohibitively high for our organization, causing us to transition to a different platform. Review Source KM Kevin M. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Do it all product" February 5, 2024 5.0 I've had a great experience with Bonterra and the support has been prompt and thorough. Pros I was able to get rid of a few software programs because of the versatility of Bonterra. I feel that this one product covers so many bases for me to collect donations, ticket sales, etc...and reach out to potential donors or buyers. It has saved our organization money because of its versatility. Cons I really don't have anything that is negative at this point. Reason for choosing Bonterra Network for Good A previous \[sensitive content hidden\] made the switch to Bonterra. I did make the decision to get ride of a few other products once I was hired on thought because of the high functionality of the product. Review Source Response from Bonterra February 27, 2024 Thank you for the fantastic review! We are thrilled that our platform has not only streamlined your operations and saved you money but also become the reliable all-in-one solution for your organization's needs. Your satisfaction is our top priority, and we can't wait to keep fueling your success journey. We appreciate you choosing Bonterra! DG Donna G. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "Great customer service, but conversion is a time-consuming pain." July 10, 2017 3.0 At this time, we haven't been using Salsa CRM long enough to record any marked benefit. We're still in the problem-solving phase of post-conversion. As the Development Director, I did receive an immense benefit from sifting through the 2.5 million data fields from our conversion templates, however. I now have intimate knowledge of our constituents and our data that I didn't have before. It's given me a better view of our donor base which has allowed for the placement of fundraising strategies. If CRM and Engage would ever interphase properly, Salsa could probably make my life a lot easier. But right now, it makes it more difficult. Pros Customer service is awesome. I appreciate that I can call and get help instead of wading through hours of online instruction videos. Everyone I've encountered has been helpful and knowledgeable. I appreciate the ability to categorize constituents into groups. It's proven very helpful on directing messaging to appropriate constituents. Cons Frequently used items, such as notes and address and phone edits, aren't where one would think they would be. When learning the system, it causes a lot of frustration trying to find things. Also, there are lots of drop down menus without explanations on how each category affects the larger picture. For example, under "Edit Address," there is place to check is the address is "Home," "Business," or "Primary." (You can check more than one.) Then across from that, there's a drop down menu titled "Reason." No explanation of what this category means. The choices are "All Correspondence," "Bad Address," "Non-Solicitations Only," "Primary Address," or "Solicitations Only." How does this relate to the "Preferred Contact" drop down found under "Constituent Information" which also features "Solicitations Only" and "Non-Solicitations Only"? Isn't that overkill? What's the logic behind that? It would be nice if there was a printed user's guide. Sure, there's all sorts of information online to sift through, but who has time to watch videos? Give me a searchable .PDF with general instructions that include an overview of the drop down menu choices and their best uses. Finally, conversion is NOT easy. You get what you pay for. We paid for the basic conversion, and I had to manually process over 2.5 million data fields from our previous software to Salsa's templates. It took me 6 weeks. We're still waiting for Salsa CRM and Engage to interphase properly 2 months later. Review Source Response from Bonterra July 18, 2017 Donna - Thank you for your thorough review. We encourage you to provide feedback directly to Salsa as we do incorporate our clients' enhancement requests into future releases. Our Director of Customer Support will be reaching out to you directly to address some of your specific issues. Regarding documentation, we do have an online user's guide that you can download if you prefer printed materials. You can also use our online knowledge base which is searchable by topic. Also, all Salsa customers now have access to Salsa Scholars, our brand new e-Learning platform. It's self-paced interactive learning for both Salsa Engage and Salsa CRM and the purpose built integration which we continue to enhance. In the latest release (expected to be in production by the end of July 2017), you will see enhancements to the integration which were made based on the feedback of our active user community. Please contact Customer Support if you need access to any of the tools listed. AC Amy C. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Network for Good is the Perfect Solution for Small Nonprofits!" June 25, 2021 5.0 Network for Good is AMAZING. I am 100% satisfied with the product, the support, and the value it offers my non-profit. It was one of the best decisions that I have made to improve my outreach and fundraising efforts. Pros I LOVE the product and would not be able to function without it. I used to chase Excel sheets and lack donor giving history. Now, it is easy to track giving and manage campaigns. The feature I like most is the ability to create a custom video for those that support my program. The feedback I have received is very positive. The other thing that I enjoy is that the company actually makes me feel that they care about my success. Anytime I have had questions, they have been very responsive and helpful. That type of customer service is hard to come by in today's marketplace. Cons The initial transfer of data was a bit overwhelming. It has taken me a year to merge duplicate files, but that is a minor issue. My nonprofit has been around for 25 years when I decided to go with Network for Good. We had many different data sheets and sources. That contributed to the difficulty of the initial data transfer. On the upside, the data upload process was so simple that I was able to figure it out in minutes. Please keep in mind that Network for Good will do the transfer for you, so you don't have to become an expert if you do not want to. Reason for choosing Bonterra Network for Good Network for Good allowed me to launch direct mail campaigns as well as send customized videos to donors. These tools were incredibly powerful to me. I also did not need to learn a complicated system. Network for Good is very simple to use. Review Source Response from Bonterra December 2, 2021 Hi Amy, Thanks for the review! We're so excited to hear your feedback and ways that we are helping your nonprofit grow your good. The data migration process can be overwhelming at first, but well worth it in the end. It's so important for you to be able to lean on Network for Good support! Thanks so much for being a Network for Good customer! Stay awesome :) Kathleen CF Cindy F. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Network for Good " September 21, 2022 4.0 Our overall experience with Network for Good is very positive. We usually send a physical newsletter out in summer, but we just had too much on our plate this summer. Network for Good allowed us to make the decision to pivot and I was able to put together an email blast in far less time and without the expense of the mailing. Pros In my role as executive director I like to know a lot of metrics. Network for Good provides a wide range of reporting options allowing me to hone in on exactly what I am looking for. I also appreciate that I can create my own tasks, enter notes on recent donor interactions and even upload images of thank you notes I have sent to donors. This is especially helpful before I make the next contact. I can look up the note and be reminded that I spoke to a donor and they told me they have 3 cats. The next time I call them I can say, "oh, and how are the cats doing." It really helps to personalize and tailor the interaction. Cons I am disappointed that to fully utilize all of the new additional features we have to pay for the elite version. It is cost prohibitive for us as a small animal shelter on a limited budget. We recently mapped our Network for Good with Quickbooks online. This has reduced a lot of redundancy, but a con is that I lose visibility to some detail so still have to go into both systems if I need to see the detail. Review Source Response from Bonterra November 1, 2022 Hi Cindy, Thanks for the review! It's exciting to hear about all the ways our software has helped your nonprofit achieve its goals and personalize your relationships with your donors. It means a lot that you've taken the time to review us. I will forward these onto our product team to hear your feedback. These comments help us continually improve! Kathleen ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.