Average Ratings

6 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15,000.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • Eastern Software Systems
  • www.essindia.com
  • Founded 1990
  • India

About ebizframe ERP

ebizframe is a Next Generation & Future-Ready ERP Software. It has a leadership presence in Africa, India and the Middle East with 1,100+ clients across 25 countries in 20+ industry verticals. ebizframe is completely Device Agnostic, SMAC-enabled and features User-Defined Dashboards, Flexible Workflows, Great UI and much more. It has a short implementation cycle and can be quickly configured for almost any industry vertical. ebizframe transforms the way we do business.


ebizframe ERP Features

  • Accounting Integration
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management

ebizframe ERP Reviews Recently Reviewed!


We are using ebizframe POS and ERP for more than a decade now for our large chain of supermarkets

May 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Support from ESS and IPMC, their local Partner in Ghana, has been excellent. Since we run a high volume Supermarket retail operations, downtime of even a minute could be a disaster. Ability to customize the software to our needs and quickly enough. The support SLAs a have been excellent and we could call them anytime for support. Will like to mention names of Arijit and Santosh team who are overall responsible for making sure that the ebizframe Software works fine

Cons: I have no complaints on most of part, Sometime for some requirement the delivery speed was slower than Expected, But overall did a great job

Overall: value for cost we paid. Inventory control and control on many process, Increase in sales by minimizing down time

ESS team was well efficient in managing our complex requirements with better standardize solutions.

Jun 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: We had earlier tried to implement SAP with Deloitte. However it wasn't successful and we had to scrap the investment. After that we had gone ahead with Ebizframe ERP and glad to say that we are using it effectively from past 3 years. We are happy with the services rendered from the project implementation team.

Cons: It would be good if consultant on site can be fixed during the whole project implementation to avoid re-work.

Overall: Paper Less Process in Procurement, Human Capital,Plant Maintenance & Finance Departments.

Employee Portal is very useful for daily attendance & leave process in our company.

Being with ebizframe ERP has been a great journey. We have been using it since 2007 .

Apr 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Today our entire operations spanning across 15+ branches runs on ebizframe ERP. We have received excellent support from ESS at all hours. ESS has also provided support on Oracle Database management and administration.Ease of use, based on Oracle Database, ESS's ability to configure and customize to meet our specific business needs, support from ESS team.

Cons: The look and feel of the software can be improved further. We are also using some modules of their latest version whose look and feel is great.

We are using Ebiz Frama for years now and the support staffs are very good.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Time adherence for any project is the key to success for any service provider that is what Ebiz has provided. Further, they come and provide update very fast. In GST implementation we got full support that's the reason we successfully transited to new regime of indirect tax.

Very bad documentation, pathetic customer support

Aug 21, 2017
1/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Promises to be a complete ERP package with all modules .

Device independent software.

All pros defeated due to poor team management.

Cons: Core product is also not tested, team is very slow and inefficient. Must give them fixed time and decide penalty for delays in advance. Huge lack of coordination amongst the team members.

Waste of time and energy with not output at all.

Overall: device independent product

Capterra loader

A Complete Business Tool

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: 1. Powerful functionalities for all the manufacturing operations

2. Extremely good costing capabilities

3. Can be customized to a great extent

4. Various tools for data analysis and reporting

Cons: Extensive training is required to truly understand how to use Ebiz. Moreover, the customer support can

also be improved further.

Overall: It is worth the cost we paid for it, as it has turned out to be a bit of learning curve.