# ebizframe ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ebizframe ERP the right Enterprise Resource Planning solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/111208/ebizframe-ERP/reviews --- ebizframe ERP 4.3 (8) [View alternatives](https://www.capterra.com/p/111208/ebizframe-ERP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ebizframe ERP Ease of use 4.1 Customer Service 4.5 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abhishek T. Manager Internet Used the software for: 6-12 months ### "A Complete Business Tool" August 14, 2018 5.0 It is worth the cost we paid for it, as it has turned out to be a bit of learning curve. Pros 1\. Powerful functionalities for all the manufacturing operations 2. Extremely good costing capabilities 3. Can be customized to a great extent 4. Various tools for data analysis and reporting Cons Extensive training is required to truly understand how to use Ebiz. Moreover, the customer support can also be improved further. Review Source VR Verified Reviewer Group Head IT Retail Used the software for: 2+ years ### "We are using ebizframe POS and ERP for more than a decade now for our large chain of supermarkets" May 3, 2018 4.0 value for cost we paid. Inventory control and control on many process, Increase in sales by minimizing down time Pros Support from ESS and IPMC, their local Partner in Ghana, has been excellent. Since we run a high volume Supermarket retail operations, downtime of even a minute could be a disaster. Ability to customize the software to our needs and quickly enough. The support SLAs a have been excellent and we could call them anytime for support. Will like to mention names of Arijit and Santosh team who are overall responsible for making sure that the ebizframe Software works fine Cons I have no complaints on most of part, Sometime for some requirement the delivery speed was slower than Expected, But overall did a great job Review Source AS Anjali S. IT Head Retail Used the software for: 1-2 years ### "Very bad documentation, pathetic customer support" August 21, 2017 1.0 device independent product Pros Promises to be a complete ERP package with all modules . Device independent software. All pros defeated due to poor team management. Cons Core product is also not tested, team is very slow and inefficient. Must give them fixed time and decide penalty for delays in advance. Huge lack of coordination amongst the team members. Waste of time and energy with not output at all. Review Source PP Prabhat P. Assistant Manager/ERP Co-ordinator Automotive Used the software for: 2+ years ### "ESS team was well efficient in managing our complex requirements with better standardize solutions." June 27, 2018 5.0 Paper Less Process in Procurement, Human Capital,Plant Maintenance & Finance Departments. Employee Portal is very useful for daily attendance & leave process in our company. Pros We had earlier tried to implement SAP with Deloitte. However it wasn't successful and we had to scrap the investment. After that we had gone ahead with Ebizframe ERP and glad to say that we are using it effectively from past 3 years. We are happy with the services rendered from the project implementation team. Cons It would be good if consultant on site can be fixed during the whole project implementation to avoid re-work. Review Source MG Mukesh G. General Manager ( Information System) Used the software for: 2+ years ### "Being with ebizframe ERP has been a great journey. We have been using it since 2007 . " April 18, 2018 4.0 Pros Today our entire operations spanning across 15+ branches runs on ebizframe ERP. We have received excellent support from ESS at all hours. ESS has also provided support on Oracle Database management and administration.Ease of use, based on Oracle Database, ESS's ability to configure and customize to meet our specific business needs, support from ESS team. Cons The look and feel of the software can be improved further. We are also using some modules of their latest version whose look and feel is great. Review Source PO Patrick O. Head of IT Information Technology and Services Used the software for: 2+ years ### "Great ERP" February 6, 2019 5.0 Was used as the Business's daily application for sales, customer service, manufacturing, fleet control, HRM and for Payroll. It was an ERP that was "one-in-all" Pros Awesome, was the best ERP that met the Business's expectation to meet our objectives/targets Cons None really. IT Head or Administrator must understand Oracle to be able to modify the application Review Source AA Arun A. Finance ' Accounts Used the software for: 2+ years ### "We are using Ebiz Frama for years now and the support staffs are very good. " January 12, 2018 5.0 Pros Time adherence for any project is the key to success for any service provider that is what Ebiz has provided. Further, they come and provide update very fast. In GST implementation we got full support that's the reason we successfully transited to new regime of indirect tax. Review Source Gaurav S. Digital Marketing Executive Marketing and Advertising Used the software for: 2+ years ### "Altogether, user-friendly software. Awesome support team." January 30, 2019 5.0 A complete ERP package which is highly integrative. Simply put, a must have for every business. Pros Easy to use. Transition was smooth. The software has a lot of features and can manage a bunch of tasks all in one forum. It helps tackling the HR challenges and keeps the business well ordered. Cons None, I suppose. But yes, the implementation might seem a bit complicated if you are new in ERP software use. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.