# Page 3 | osConcert Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is osConcert the right Ticketing solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/111229/osConcert/reviews --- osConcert 4.8 (63) [View alternatives](https://www.capterra.com/p/111229/osConcert/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of osConcert ## Showing most helpful reviews Showing 51-63 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CG Corrado G. Artistic director Used the software for: Less than 6 months ### "Professional and complete software" March 17, 2018 5.0 Pros The software is all configurable, secure and stable. I did not have any complaints from users. The technical assistance is very professional and fast. Cons No negative note, even if the settings interface is hardly articulated, this allows a greater configuration of the software. Review Source DM Dave M. Used the software for: ### "Excellent Customer Service!" December 13, 2016 5.0 We have been using OS Concert seat reservation software for over five years and it has been a tremendous source of income for our small theater. Before OS Concert installs, we were bogged down with phone calls regarding show tickets but since the software install, 80% of our ticket sales are no purchased online using OS Concert. Over the years, we ran into a few anomalies utilizing OS Concert but Customer Service was returning emails within a couple of hours with solutions for the problems. Indeed, Customer Service is a dying breed and very important to us and I give 100% points to CS team for making our lives easier. They're there for us during transfer of hosting services and upgrades to the software. I highly recommend OS Concert. Dave Monahan Don Bluth Front Row Theatre Pros Ease of use and excellent customer service. Review Source MK Matthew K. President Used the software for: 2+ years ### "Fantastic software and even better support!" September 5, 2017 5.0 Pros A. it is open source and completely flexible. B. Every feature we needed was either built in or relatively easy to customize. Review Source JP Joe P. Used the software for: ### "osConcert the best reservations software " December 13, 2016 5.0 Some time ago (years) I was looking for our theater company a reservation software which on the one hand easy to use and otherwise affordable for a small association with a small Budget. With the software of osConcert we have found what we wanted. Easy-to-understand Websites content which is easy to use for all users. If I had times setup problems or misunderstand something, I was quickly supported by Gordon Farmer over the administrative surface or with SQL commands which I could enter myself. If anyone or some organization looks for a reservations solution. My tip: osConcert is the best software ever. A big thank you to Mr. Gordon Farmer which does an excellent Job Best regards, Joe Probst Review Source SS Stefan S. choir director Music Used the software for: 6-12 months ### "Great concert ticketing software! All customers data in our own control. Seating plans customizable." May 3, 2018 5.0 OsConcert offers us a perfect tool for our customers to buy our concert tickets. Pros For our concert venue OsConcert offers a perfect seating plan so our costomers can easily book their tickets on our website. The software is perfectly customizable for our demands. The booking interface is perfectly responsive. Handling of special offers and reductions is easy. We have full control over the whole booking process and the customer's data. Fast and skilful support by the producer. Cons For the software is individually designed and not pre-made, customizing and installing takes time. Backend is not completely translated into German, requires personal initiative. Backend may be a bit confusing for box office staff. Review Source AN Allan N. Used the software for: ### "Very happy osConcert User" December 6, 2016 5.0 I've been a very happy osConcert user for several years. For me, the software has been stable, flexible and my online customers can easily select, book, and pay for their seats. Personally I prefer to host and maintain my own web platforms, and I'd tried at least two other open source ticketing systems before finding osConcert. osConcert ticks all the boxes for me in that it supports the open source community, it is adaptable to the look and feel of my website, support is fast and helpful, and my customers have an enjoyable interactive experience while booking. I highly recommend osConcert to anyone, especially those who prefer to host their own systems. Review Source ES Ed S. Used the software for: ### "Great working product!" November 25, 2016 5.0 Been using this product for several years now on dozens of events. Once you've figured out everything in the back-end it works great. Would like some upgrades on the responsive pages but other than that we will keep using. Pros Lots of great features: Ability to do General Admission and/or Reserved Seating, also add a service fee, CMS to add extra pages, customize ticket image, QR code or barcodes, exporting of sales list, etc. Cons Responsive pages and checkout steps could be done better or upgraded for better mobile device usability. Review Source MP Matthias P. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Great ticket software and even greater support!" January 3, 2017 5.0 We use this software solution over 2,5 years. And it works great! Different locations, different seat plans. No problems. And if a problem occurs the support by customer support is unbelievable great and fast. Almost all special wishes were fulfilled. The backend is a little bit "old-fashioned" and not always intuitive. But that is a minor flaw with regard to what you get. Review Source VR Verified Reviewer Group Leader, Road Warrior, Marketer Education Management Used the software for: I used a free trial ### "Booking just got easier" January 8, 2019 5.0 Pros As a constant concert goer, I love the specific interface of something like oscConcert when it comes to venues booking my favorite bands. Cons I wish there was more of a link between the ticket buyers and the app. Review Source JS Jason S. Used the software for: ### "Superior software and support" November 23, 2016 5.0 We've used osConcert for the fund-raising concerts for the past two years. osConcert software is stable and flexible enough to fit various seat layouts. Gordon is more than just customer support. He helped us do a lot of custom design on the seat layouts. With this high-quality service and product, we cannot thank enough to Gordon and his product! Review Source AH Andrew H. Used the software for: ### "Fantastic software and helpful support" November 26, 2016 5.0 This software has enabled a large amateur choir to sell tickets online for specified seats in our local Cathedral - a long held goal that would have been well beyond our means without osConcert. It has increased sales and simplified administration. The software is great and quite easy to use. Gordon's support has been first rate. Review Source LW Lee W. Used the software for: ### "Well worth the time and money." November 23, 2016 5.0 Having used OSConcert in and off over the last few years I cannot recommend this cloud based software highly enough. Whenever I had a problem they help out, designing new floor plans or resetting settings etc... you will not be disappointed with what this can do and the customer service delivered. Review Source FB Filip B. Used the software for: ### "Nice software " November 29, 2016 5.0 It's a nice software, some of the features were not so easy to use but overall a good investment. Thanks! Review Source Similar Products Featured