# Spacewell Energy (Dexma) Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Spacewell Energy (Dexma) the right Energy Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111249/Dexma-energy-intelligence/reviews

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Spacewell Energy (Dexma)

4.6 (37)

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Last updated March 13th, 2026

# Reviews of Spacewell Energy (Dexma)

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

HV

Harsha V

Applications engineersInformation Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“In the network connectivity is low the interface is very slow.“

June 26, 2021

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mario V.  
Project & Service Manager  
  
Used the software for: 2+ years

### "Feature rich solution returning in a few clicks good intel on your installbase's energy footprint."

April 16, 2018

4.0

Pros

Once you get to know the interface, you can easily get the required information. The platform is also very robust and scalable. Almost no downtimes and no matter if you have few of lots of data to show, the portal always reacts at high speed only limited by the network speed. The tool is also very valuable for benchmarking your installations and the comparison is fair since there are normalization options.

Cons

The configuration and provisioning of the data points/assign to locations is tedious and some repetitive tasks. The support team is also very responsive and helpfull. What I miss is a support ticket system where created tickets are logged and can be followed up.

Review Source

Response from Spacewell Energy (Dexma)

January 8, 2020

Hi Mario, many thanks for your review! Great to hear you are enjoying DEXMA's software. Your comments about account provisioning were well founded and since you wrote that post, we've now included several new "in-bulk" tools to help our larger partners with the onboarding process for new accounts. Also, we now utilise a new support ticket system, so in case you still don't have it, send an email to the support team and they can tell you how to view all your previous tickets, view their current status, etc.

HV

Harsha V.  
Applications engineers  
Information Services  
Used the software for: Less than 6 months

### "Great interface to resolve and track energy savings"

June 26, 2021

5.0

With the platform Energy efficiency consultancy and energy product management can be done a sophisticated way

Pros

The data with respect to energies can be easily updated. To organise all the details it is very simple end user friendly. This portal reacts at a higher speed which helps to save a major time. Where is compatible to use with all the Brands

Cons

In the network connectivity is low the interface is very slow. To control the platform through a remote session can be improved. The remote function can be updated as soon as possible which helps in a major role.

Switched from

[EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[FinishLine](https://www.capterra.com/p/89227/FinishLine/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)[Energy Elephant](https://www.capterra.com/p/150272/Energy-Elephant/)

Wanted to check the features and the interface

Review Source

AP

Alejandro P.  
  
  
Used the software for:

### "A long way to go"

February 23, 2017

3.0

I have used this software for one year and its features help me for doing my job all time. But, in order to improve it, this software has to be a little more intuitive, and, especially, faster than it is right now. Anyway, the customer support is a very good one, willing to solve all the questions you can made in a quick and effective way. In short, it is a good software with a long way to go.

Pros

\- Its possibilities

Cons

\- It is little slow

Review Source

VR

Verified Reviewer  
Senior Data Analyst  
Facilities Services  
Used the software for: 1-2 years

### "DEXCell Energy Manager - finding, resolving and tracking energy savings"

January 2, 2019

4.0

Very good, but not quite excellent. It has furthered some analysis, made it easier to review site data, comparisons can be made quickly, analysis can be done and inferred quickly. However, reporting is unpolished and still limited custom (main issue is the header and footer) and alerts have to be assessed off of the Excel export.

Pros

Ease of data upload. Gateways with clear requirements for entering data mean uploading 000's of meters is simple. With the new bulk export, where locations, site and device information can be edited, organising this data is also simple. Alerts. Good alerts can be created to provide some reactive insight into site's energy consumption. Whether tracking OOH, max demand or general consumption changes.

Cons

Alerts. Unfortunately, it is only possible to create one alert for one meter at a time. For example if 100 sites all needed the same OOH threshold alert, these would need to be created, manually one-by-one. Assigning data parameters (i.e. gas/electricity). If the data source is the companies data collector, and the data is to go directly into DEXCell, and you cannot edit the format, you cannot tell DEXCell whether it is gas or electricity. Once data is in, you can then retrospectively create a derived parameter on the new device, however the first day/batch of data would need to be uploaded again to be derived into the chosen parameter. It would be better if during the gateway set up it was possible to define that all data coming into the gateway was a set parameter.

Review Source

Response from Spacewell Energy (Dexma)

January 8, 2020

Hi there, thanks for your review of our software! We're glad that you like the in-bulk features that help our partners and customers with 100s or 1000s of sites. In response to your other comments, thanks very much for this feedback, we already cover some of these items in our intended roadmap, but the product team will take these comments into account too.

AO

Alfonso O.  
Managing Director  
Oil & Energy  
Used the software for: 2+ years

### "The soft ware helps me and my clients see the invisible...energy usage. This is business critical."

September 8, 2017

4.0

My business model is based on the Dexcell platform. The software has been an integral feature of my energy efficiency consultancy and energy project management projects.

Pros

The analytics are unsurpassed in its scope. every key algorithm of concern to an energy manager is covered with accuracy. Data gaps could be queried or one can simply go to the 'Market Place' to find an app solution. I have worked with others which are not as resourceful and constantly improved. While competitors come close in some functionalities, the Dexcell solution is unsurpassed in its ability to provide the right information in clear and understandable terms. I also like the reliability of the service. There is hardly ever any down time in the service. One of the tools I also reference is the 'Passive consumption'. This is an area missed by many energy managers in the Caribbean; but alas how significant it could be in reducing wasted energy. The Dexcell app provides this useful insight if needed.

Cons

The ability to power automate a facility with remote functionality is not yet there. I hope Dexcell will consider this feature as part of their continuous improvement plan moving forward. You are so good....it's time you go for being great!

Review Source

Response from Spacewell Energy (Dexma)

January 8, 2020

Alfonso, thank you so much for your feedback! We're so happy you are getting good use out of the Energy Apps Market that's always expanding. ;) We will work hard to keep improving DEXMA (formerly called DEXCell Energy Manager) for you!

MP

Marc P.  
Energy engineer  
Facilities Services  
Used the software for: 1-2 years

### "Great energy management tool, despite could improve in a wide range of options (most customized)"

September 6, 2017

4.0

Agility and ease while working. Great and graphic interface.

Pros

Customer support is very effective and close to its customer. Support people are always up to a phone call or a Teamviewer to help out on any issue.

Cons

System falldowns, SW constraints (i.e. When creating customized automatic reports, you can't choose when do you want those to be created, it has to be on Monday, because of internal programation).

Review Source

Response from Spacewell Energy (Dexma)

September 6, 2017

Thank you so much for your feedback, Marc! We are super proud of our all-star Support Team. We will work hard to make DEXCell more flexible for you!

FJD

Francisco Javier D.  
Energy Services  
Utilities  
Used the software for: 2+ years

### "My experience with Dexma"

September 29, 2016

5.0

In my own experience, I am happy with the product and service offered. We have already installed some new Dexgate-2 and I have found that it has improved its features from the previous version (smaller size, possible rail mounting, configuration via Wi-Fi from a mobile device, etc.). Another point that I value is the telephone support Support Department, both as Alfonso Mireia, I am very satisfied with the call received, as I have consulted whenever something been able to solve my problem.

Pros

Easy to use and compatible with a variety of brands

Cons

It takes special developments with some scadas

Review Source

Response from Spacewell Energy (Dexma)

September 29, 2016

Thanks for reviewing DEXCell Francisco Javier. We will transmit your comments to our colleagues Mireia and Alfonso :)

RA

Raul A.  
Co-Founder  
  
Used the software for:

### "We did a hard choice 3 years ago selecting this software from other competitors, and time has proved"

April 18, 2015

5.0

At JustaEnergia we use DEXCell Energy Manager as a key part to provide our Energy Efficiency services. We use it to supervise our customers energy consumption, calculate monthly bills in advance, receive penalty alerts in real time and create awesome reports to communicate our results to them. As pros, I would point out: - Extremely easy to use. We can even give access to our customers to the platform. - Compatible with hundreds of hardware and data sources. I don't have to be worried about the hardware I will use, I know that DEXMA engineers will find a way to integrate it. - Full set of features: Analysis tools, reports, alerts... - Puts our effort in value in front of the customer thanks to its Measurement and Verification of Savings tool (based on IPMPV protocol!) - Not only electricity related. Thermal energy source is very important for us and it is hard to find better solutions in the market than Dexcell. Cons: - Not native mobile version. It is fine to use it through the web browser, but I would appreciate a mobile app. Sure this guys will solve it very quick! In summary, working with DEXMA is great and DEXCell is a no-brainer tool for the Energy Managers.

Review Source

WC

Werner C.  
Data Analyst  
  
Used the software for: 1-2 years

### "The Energy Manager you need."

December 6, 2016

4.0

Great! Always finding ways to improve for the benefit of their customers. Great customer service and always willing to help.

Pros

The easy functionality

Review Source

AM

Alfonso M.  
  
  
Used the software for:

### "Powerfull, flexible and easy to use Energy Management tool"

June 15, 2015

5.0

In Optima Energy Management we have used DEXCell EM for monitoring Energy in our clients in several types of Projects, because it is usefull not only for Energy monitoring and reporting, but also to supervise the Savings in an ESCO project, following EVO IPMVP procedures. Its Report templates are easy to set with useful tables and graphics, and these reports are automatically sent to your clients, what becomes a fast and cost effective way to inform them. Its flexibility to create new users makes very easy to share the information with your clients and they can use it without a heavy training because it has a very friendly interface. But for me its key point in front of other softwares is its huge device Database and its compatibility. It makes easy to integrate all the buildings of different companies with its different BMS and Meters in a powerfull but simple interface.

Review Source

GB

Gary B.  
Managing Director  
  
Used the software for:

### "Very user friendly, fast and meets our business needs "

October 23, 2015

5.0

Need carbon dashboards and reporting next, please!

Review Source

EE

Ernest E.  
BDM  
  
Used the software for:

### "Sold to to customers by now"

October 23, 2015

4.0

Dashobard, capacity of correlation

Review Source

AG

Albert G.  
TCO  
  
Used the software for:

### "building monitoring energy"

October 23, 2015

5.0

It's a great energy tool

Review Source

DV

Daniel V.  
MD  
Information Technology and Services  
Used the software for: 1-2 years

### "Dexcell EnMS"

January 7, 2019

4.0

Pros

Trying to incorporate all aspects of energy management.

Cons

Some functionality isn't transferable across all the Apps. Custom report builder is difficult to use and limited.

Review Source

Response from Spacewell Energy (Dexma)

January 8, 2020

Thanks for your review Daniel! We are currently working on more aspects of product unification to improve cross-functionality, which should help in the areas you mentioned.

SG

Steve G.  
  
  
Used the software for:

### "Extremely powerful and intuitive software"

June 9, 2015

5.0

Dexcell EM is a really neat product that is very easy to navigate round. As unlimited user can be added to the suite, this makes it easy to engage with a wide audience within the organisation. One of the key strengths of Dexcell is the speed that it manipulates the data. I have used several aM&T packages over the years and this is definitely a great product for companies of all sizes. I particularly like the way that it verifies any savings made to the IPMVP standard.

Review Source

TW

Tim W.  
Technical Director  
  
Used the software for:

### "DEXCell Energy Manager is an extremely useful tool to monitor, analyze and track energy usage."

June 15, 2015

5.0

The software interface is user friendly, and visually appealing as it enables usage to be viewed on a cost basis, as well as actual energy usage, either my month, by week, by day or by hour. There are a number of useful features, including an evolution screen to track usage over different time periods, showing how energy usage changes after the implementation of energy saving opportunities. the automated reporting is a great tool for monthly or weekly energy management review. One of the things that we would like to see improved is the inability to do accurate bill estimates, owing to our unique maximum demand charges here in South Africa, which are based on the highest 30 minute demand during the month.

Review Source

AA

Albert A.  
Project Engineer  
  
Used the software for:

### "Hotels consumption monitoring"

August 24, 2015

4.0

Excellent software for illustrating and understanding any kind of consumption. The options to show different variables allow you to determine its relation and understanding most of the building's consumption, which is usually the first step when finding opportunity savings. Compatible with most of data sources and input modes, allowing us to don't worry about the integration in Dexma. Cons: Although data handling is quite easy, it can be a little bit confusing while trying to "fix" some data missing or erroneous, everything goes harder when problems appear.

Review Source

GV

Gon V.  
Freelance Energy Savings Consultant  
  
Used the software for:

### "Great for starters, you detect savings from minute one!"

April 22, 2016

5.0

My experience with DEXCell has been great so far. We're using it in a couple of projects with beginners in energy management and clients love how easy it's to use the tool. The analysis platform makes the business owners understand how important is to measure energy consumption and track what is going on in the business. We have helped this companies to generate savings fast, and I think we will be able to use very soon the most advanced tools included in the platform, like M&V. Support team is very nice and helpful!

Review Source

Response from Spacewell Energy (Dexma)

April 22, 2016

Thanks for your opinion!

AK

Apostolos K.  
Manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "Entering to energy managment bussiness"

October 17, 2020

5.0

I am impressed

Pros

The way to manipulate data and fit them exactly to my needs, analyze them, create advance alert.

Cons

With the support of etactica we use virtual devices, create new parametes to compare data and create accurate alarms

Review Source

Response from Spacewell Energy (Dexma)

October 21, 2020

Many thanks for your review Apostolos! We are very happy to know you enjoy DEXMA Platform and that together we help the world become more sustainable!

WC

Werner C.  
Data Analyst  
  
Used the software for:

### "Great product! Great customer service and support."

May 6, 2016

5.0

Recently had a problem with uploading data to Dexcell and Mireia Anglès was very quick to help me and sorted out the problem very fast. Great support and a very friendly customer service. DEXCell Energy Manager has helped our company grow and our clients love it too! Keep up the good work! Werner Conradie IDM Solutions.

Review Source

Response from Spacewell Energy (Dexma)

May 6, 2016

Thanks for your opinion, Werner, we will continue working hard to improve DEXCell for you! Regards, DEXMA Team

JT

Jon T.  
Energy Consultant  
  
Used the software for:

### "We are so happy with this software that we could hardly change it for another."

June 16, 2015

5.0

DEXCell Energy Manager is very easy to use and has a very efficient technical team, which greatly facilitates our work as energy advisors of our customers. In addition, we have projects for which we are developing new templates to provide our customers with the information in the clearest possible way. The possibility of continuous development of new features allows us to offer our customers better services every day.

Review Source

SG

Steve G.  
  
  
Used the software for:

### "Customer Support"

October 25, 2016

3.0

Emailed a query, reply received with fix within minutes, made the changes, all working correctly. Turned out to be setting had passed its expiry date so costing dashboard not updating properly.

Review Source

Response from Spacewell Energy (Dexma)

October 26, 2016

Hi Steve, Thank you very much for your review, we're really proud of our support team, we will share with them your review! Have a great day, DEXMA Team

II

Ion I.  
Energy Efficiency Engineer  
  
Used the software for:

### "How to get more customers"

July 21, 2015

4.0

Pros.: The ease of use, very intuitive software, the ability to measure energy and cost, the alerts and reports, you can use it with different brands of manufacturers, the "cloud", ... Cons.: More: we have installed in several companies and all of them are satisfied because this companies have achieved significant energy savings.

Review Source

AC

Augusto C.  
CEO  
  
Used the software for:

### "How to help your customers to safe energy"

April 27, 2015

5.0

We´re an ESCO en Peru. Dexcell really helps us explaining our clients how, when and why they are wasting energy. We can explain in 2 hours, how a little change can start saving money for them. The last APP included in Dexcell are excelent!! We (customers and us) learn what is happening in the electric and water installation.

Review Source

RS

Richard S.  
  
  
Used the software for:

### "Working With DexCell"

February 9, 2017

5.0

We have instaled this software on our metering system to give us useful date to help with our energy managment system, this has all you need to track and measure energy usage and is so easy to use.

Review Source

Response from Spacewell Energy (Dexma)

August 30, 2017

Thanks for your review, Richard! We are delighted that you are happy with DEXCell.

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