# Temenos Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Temenos the right Banking Systems solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111334/TEMENOS-T24/reviews

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Temenos

4.4 (69)

[View alternatives](https://www.capterra.com/p/111334/TEMENOS-T24/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 9th, 2026

# Reviews of Temenos

Ease of use

4.4

Customer Service

4.1

## Pros and Cons in Reviews

DO

Daniel O

Chief Information TechnologyBanking, 501 - 1,000 employeesUsed the software for: More than 2 years.

“One of the most striking aspects of Temenos Transact is its adaptability. Whether you're a small community bank or a global financial giant, the platform seamlessly scales to meet your needs.“

April 9, 2024

Ian N

Internal AuditorBanking, 51 - 200 employeesUsed the software for: More than 2 years.

“The program has been ill suited to the retail banking features we required.“

May 17, 2023

RC

Roberta C

Human Resource ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“Handling finances accounts with Temenos Core is outstanding.“

January 3, 2025

JH

Jeremy H

Head of Wealth Management DeliveryBanking, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Over-customisation can make upgrades challenging“

April 30, 2024

ME

Mona E

Core Banking Application ManagerBanking, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“One of the most robust core systems in the world“

February 20, 2025

EA

Ebrahim A

Infra Team LeaderBanking, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“it's very difficult to migrate.more than 2 Years we still have a lot of issues, the T24 not stable yet.“

June 11, 2023

MH

Mohamed H

Head Of SolutionsBanking, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The best scalable flexible product in the market“

January 27, 2025

George N

Head of ICT DepartmentFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Support is sometimes slow to respond to issues in a timely manner“

August 29, 2023

## Showing most helpful reviews

Showing 1-25 of 69 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Manasseh A.  
CIO  
Banking  
Used the software for: 2+ years

### "Best in Class solutions for Core Banking Experience"

August 29, 2023

4.0

My experience has been exceptional.

Pros

Easely maintainable, strong API base, great architecture and friction-less integratability.

Cons

The data structure is proprietary and xml-based, it can be daunting to build skill on.

Alternatives considered

[Oracle FLEXCUBE](https://www.capterra.com/p/241243/Oracle-FLEXCUBE/)

Reason for choosing Temenos

Transact has rich features and there is a strong skills market in the sub-region.

Review Source

SV

Stanka V.  
Head of Architecture and Administration  
Banking  
Used the software for: 2+ years

### "Extensive Expertise in Temenos Products and Successful Project Deliveries"

March 26, 2025

5.0

With nearly 15 years of experience working with and utilizing Temenos products, I have gained extensive expertise and deep familiarity with your solutions, which have consistently proven to be invaluable in driving success in my projects., I have successfully delivered numerous high-impact projects across various banks, leveraging Temenos’ innovative technologies to achieve outstanding results.

Pros

I appreciate the diverse range of architectures that Temenos Core supports, enabling flexibility and adaptability across various banking environments.

Cons

I appreciate the versatility and functionality of Temenos Core, but one area that could be improved is the complexity of some of the configurations. While powerful, certain aspects of the setup process can be challenging and may require significant time for customization and optimization.

Switched from

[Oracle FLEXCUBE](https://www.capterra.com/p/241243/Oracle-FLEXCUBE/)

The switch was driven by the need for modernization in core banking systems, as financial institutions require more agile, scalable, and efficient solutions to meet the evolving demands of the market.

Review Source

MM

Miroslav M.  
Transact Product Owner  
Banking  
Used the software for: 2+ years

### "transact review"

April 2, 2024

1.0

I am satified user of temenos product for almost 20 years

Pros

overall functional capabilities, product improvements

Cons

temenos customer suport, quality of fixes/patches

Review Source

AF

Ahmed F.  
Core banking Manager  
Banking  
Used the software for: 2+ years

### "Temenos Transact"

March 3, 2025

5.0

T24 transact is really great covers all the banking functions with no gaps

Pros

Temenos Transact covers all the banking domains.

Cons

some of the issues still not fixed across all the T24 releases, we still facing the daily STMT entries overwritten since R09 till R20

Switched from

[MIDAS](https://www.capterra.com/p/10003025/MIDAS/)

long time back, we selected T24 to replace the Legacy system.

Review Source

RC

Roberta C.  
Human Resource Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My Review on Temenos Core"

January 3, 2025

5.0

Pros

Handling finances accounts with Temenos Core is outstanding. The tool has a number of menu options that helps in management of accounts from opening to closure. Integrates well with the CRM for notifications and supports online transactions.

Cons

Its a complex solution although its reliable.

Switched from

[Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)

We were looking for a more versatile solution,

Review Source

Hasan S.  
T24 Technical Analyst  
Banking  
Used the software for: 2+ years

### "Temenos T24"

June 15, 2021

5.0

It's been 4 years that I am using this software and I have found it really useful in many aspects. It has made the banking solutions much easier. For example, AA module which is a component based Architecture enabled us to handle multiple products like Lending, Securities and Retail.

Pros

The most useful feature of this product is that it provides a very secure, reliable and convenient experience in terms of all financial transactions. Without any doubt, Temenos is the world's best banking software. It is easy to learn. Although, integration with old legacy systems is quite difficult but not impossible.

Cons

System should be extra intelligent for detecting errors while compilation of routines. Sometimes it gets tricky to find a simple error that system should has to trace itself. Deployment is bit difficult with old banking systems.

Alternatives considered

[Finacle](https://www.capterra.com/p/10010681/Finacle/)

Reason for choosing Temenos

It is a more powerful tool than all other banking software's.

Review Source

HA

Haithem A.  
CIO  
Financial Services  
Used the software for: 2+ years

### "Transact Core Review"

April 22, 2025

4.0

Pros

One of the world leading core banking systems with powerful engine to run the bank Highly scalable, secure and refined core banking system with global presence and industry recognition.

Cons

Maintain Lagacy version of the core Transact within lagacy technology

Review Source

MTN

Manh Tien N.  
Head of System Integration  
Banking  
Used the software for: 2+ years

### "Best Core Banking solution"

April 1, 2025

5.0

Transact is the best solution for Core Banking, and it can help save time when deploying products and exposing APIs.

Pros

Very flexible High performance Provide many frameworks

Cons

Too many complicated framework need trainings

Review Source

HI

Hagar I.  
Head of IT Support and Operations  
Banking  
Used the software for: 6-12 months

### "Temenos Digitla"

April 28, 2025

4.0

very improvement in customer experience in using the App, doing all what he need in one press which save time, money and effort

Pros

customer experience, and the friendly and simple interface, many functions are very easy to use by the customer directly without any need to visit the branches

Cons

installation was a little bit not that easy, some technical issues raised while the UAT , however the team was able to solve and fixed it

Review Source

VR

Verified Reviewer  
CIO  
Banking  
Used the software for: Less than 6 months

### "Temenos Digital :Apowerful platform that can be relied upon to provide modern digital sevices to customer"

April 28, 2025

5.0

Temenos Digital is best suited for larger financial institutions that have the resources and strategic intent to invest in a comprehensive, scalable digital banking transformation. For smaller or more agile banks, lighter-weight or fintech-native platforms might offer a faster and more cost-effective path to digital innovation.

Pros

Temenos Digital offers a seamless, innovative platform that's helping redefine the future of banking. Their solutions are flexible, powerful and designed with customer in mind. Highly recommend

Cons

While Temenos Digital provides powerful capabilities, the platform can sometimes feel complex to configure without specialized expertise. initial setup and customization may require with extra cost

Review Source

ME

Mona E.  
Core Banking Application Manager  
Banking  
Used the software for: 2+ years

### "T24 Transact"

February 20, 2025

5.0

One of the most robust core systems in the world

Pros

ATM framework, AA products , Business events

Cons

Release notes of core update is not clarifying the issue clearly

Review Source

AA

Ahmed A.  
Head of IT Center of Excellence  
Banking  
Used the software for: I used a free trial

### "Temenos Digital"

February 20, 2025

4.0

Pros

The flexibilty of applying business flows of the digital services according to each bank nature

Cons

The partners eco system supporting the product in the region

Review Source

MUA

Mahbub Ul A.  
Vice President  
Information Technology and Services  
Used the software for: 6-12 months

### "Review on Temenos Transact"

March 23, 2023

4.0

Temenos Transact appears to be a comprehensive and flexible banking software platform with robust functionality and security capabilities. Some potential areas for improvement include its complexity, cost, integration challenges, and support services. Overall, Temenos Transact appears to be a strong choice for financial institutions looking for a comprehensive and scalable banking software solution.

Pros

Comprehensive functionality: Temenos Transact offers a wide range of modules and applications designed to support various banking operations, including core banking, lending, payments, and risk management.Flexibility and customization: The platform is highly flexible and can be customized to meet the specific needs of financial institutions of all sizes and complexities.Scalability: Temenos Transact is designed to support financial institutions of all sizes, from small community banks to large multinational institutions, and can scale to meet the evolving needs of its customers.Security and compliance: Temenos Transact has robust security and compliance capabilities to help financial institutions stay compliant with industry regulations and protect their customers' data and assets.Digital innovation: Temenos Transact is at the forefront of digital innovation in banking, with a range of features and capabilities designed to support a seamless and user-friendly digital banking experience for customers.

Cons

The platform can be complex and challenging to set up and configure, requiring a significant amount of time and resources.

Review Source

SH

Sothol H.  
CTO  
Banking  
Used the software for: 2+ years

### "The Best CORE Banking "

February 22, 2024

5.0

Helpful system with powerful feature that enable user to the business need.

Pros

It is customizable base on need and Manageable. The features got new R&D update base on latest trend technology.

Cons

Pricing is very expensive compare to investment budget.

Reason for choosing Temenos

Ready product in the market and able to customize to fulfill Regulator requirement.

Review Source

DO

Daniel O.  
Chief Information Technology  
Banking  
Used the software for: 2+ years

### "Temenos Transact: Empowering Banking Solutions"

April 9, 2024

5.0

Temenos Transact is more than just banking software—it's a strategic asset that empowers financial institutions to thrive in a digital-first world. Its adaptability, comprehensive functionality, customer-centric approach, security features, and commitment to innovation make it the go-to solution for banks looking to future-proof their operations. I wholeheartedly recommend Temenos Transact to any institution seeking to elevate its banking capabilities and drive sustainable growth.

Pros

One of the most striking aspects of Temenos Transact is its adaptability. Whether you're a small community bank or a global financial giant, the platform seamlessly scales to meet your needs. Its modular architecture allows for customization, ensuring that each institution can tailor the software to align perfectly with its unique requirements.

Cons

One requires a good knowledge of Temenos Transact to the best out of it.

Review Source

OT

Onan T.  
IT Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Core Banking You Didn't Know You NEED!"

February 8, 2024

4.0

Pros

how versatile Payments Hub is, when it come to Swift, ACH & SEPA payments.

Cons

Currently we use R20 with the browser interface which looks outdate.

Review Source

VR

Verified Reviewer  
Software Developer  
Banking  
Used the software for: 6-12 months

### "Efficient banking core"

December 16, 2018

5.0

I have worked in the implementation of this banking core in an investment bank. Where, i developed the integrations of this banking core with other financial technologies that the client maintained.

Pros

It allows you to have in a solution all the branches of your financial institution, such as customer management, transactions and native support with other banking technologies. It is a very complete banking core, which is linked to both retail banking and investment banks, and any other company that provides financial services.

Cons

Depending on the size of your company, the complexity of the implementation may vary and sometimes requires a lot of initial configuration effort.

Review Source

VR

Verified Reviewer  
Marketing Project Manager  
  
Used the software for: 1-2 years

### "Reliable core banking system"

May 24, 2018

5.0

Pros

T24 is a market leader in core banking systems in Africa for a number of reasons such as -Easily configurable to suit business workflows - Ability to get skilled resources/partners -Covers huge range of retail and corporate banking features

Cons

T24 does not support offline processing. This is inefficient whenever the bank or branch experiences a network downtime

Review Source

VR

Verified Reviewer  
Lending Processing Manager  
Banking  
Used the software for: 6-12 months

### "Good company"

August 6, 2018

4.0

Pros

Super easy to use. It’s fast and most of the random features we want, it has. Makes mortgage fundings easy.

Cons

When we receive a disbursement error, it’s not easy to read the error it gives you. We spend a lot of time figuring out and pushing buttons trying to figure out what went wrong. During implementation, they took forever getting our cases worked through. They kept pushing our go live date. They moved it about 3-4 times.

Review Source

MF

Muhammad F.  
Branch Operations And Service Manager  
Banking  
Used the software for: 2+ years

### "Branch Operations And Service Manager. SILK BANK PAKISTAN "

April 28, 2022

5.0

It is start of art digital banking platform in Pakistan

Pros

Temenos is very great digital banking software to meet the Modren Digital Banking requirements. I uses this software since 2010 as Operations And Service Manager

Cons

Account Enquiries and others enquiries very difficult to find any data from system. We need any complete coding ebook.

Review Source

lA

lijalem A.  
custemer service maneger  
Banking  
Used the software for: 2+ years

### "comment about t24"

August 3, 2016

5.0

comment from cbe t24 is a wonderful banking software i have ever seen in my life ,though its own limitation when do we have a network fragmentation ,the system totally eliminate the offline system. so no way to handle customer manually

Pros

speed

Review Source

VR

Verified Reviewer  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Worst Technology and IDE I have ever worked with"

May 7, 2019

1.0

Very Bad. Don't want to work again.

Pros

Nothing as such, They should improve in everything.

Cons

Everything else, features, ease of access, logcat and everything else

Review Source

Carolina U.  
Especialista en Sistemas  
  
Used the software for: Less than 6 months

### "It is a IDE based on eclipse, very easy to use. "

April 9, 2018

4.0

It was really good for development of javascript code, it autocompletes. the integration of the smartphone with the backend is highly customizable

Pros

It has a preview of de screen you are designing in differents mobile platform and versions. Its an autocomplete javascript editor. You can invoke web services. Access to differents features of the smartphone, like maps, SMS.

Cons

the documentation is poor, it needs to be improved, the actual one is difficult to undestand specially if you are a new user.

Review Source

MH

Mohamed H.  
Head Of Solutions  
Banking  
Used the software for: 2+ years

### "20 years of Temenos experience "

January 27, 2025

5.0

The best scalable flexible product in the market

Pros

It’s flexibility and the new modules like TPH & Iris and how easily now we can upgrade with business disruptions

Cons

the long time sometimes it take to fix a bug also lately the support is not at all good

Review Source

AS

Ahmed S.  
Core Banking application support manager  
Banking  
Used the software for: I used a free trial

### "Temenos infinity"

April 17, 2025

5.0

Temenos Infinity is a digital banking platform designed to help financial institutions deliver exceptional customer experiences and stay competitive in the market

Pros

Support and Resources Temenos Support Portal,Offers access to support teams, documentation, and resources for clients and partners. Knowledge Base, Provides articles, videos, and guides on various aspects of Temenos Infinity, including loan origination and Military Lending Act configurations. Community Forum, Allows users to connect with each other, share knowledge, and get support

Cons

Complexity Steep Learning Curve,The platform's advanced features and capabilities may require significant training and investment to fully utilize. - \*Technical Complexity\*: Integrating Infinity with existing systems and infrastructure can be complex and time-consuming.

Review Source

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