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DxScript

Reviews of DxScript

4.9 (19)
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DxScript Reviews

Showing all 19 reviews
Overall
4.9
Ease of Use
4.8
Customer Service
5.0

About DxScript

DxScript/+EPCS/+PDMP is a HIPAA compliant, Surescripts™ and EPCS certified, cloud-based ePrescribing solution that puts insurance, Real Time Prescription Benefit (RTPB), On Demand Formulary (ODF) and Electronic Prior Authorization (ePA) at the provider’s fingertips at the point of prescribing. We maintain a database of the most up to date FDA and DEA released medications as well as nationwide pharmacies. Our system provides our users real time drug-to-drug, drug to allergies and drug to food contraindication alerts at the point of care. DxScript can suggest alternative drugs in the event there is a contraindication or allergy alert for a specific drug. No proprietary hardware or software required. All training and set-ups are performed by qualified, professional Customer Care Engineers at NO COST to the provider(s). Learn more about DxScript

Showing Most Helpful

Showing 19 of 19 reviews

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Gil L.
physician
Hospital & Health Care, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 27, 2024

"Dx Script is worth it "

Overall: excellent, easy to use and very user friendly

Pros: Easy to use and navigate when e prescribing

Cons: improve the mobile app to allow to access efrorsce

Switched From: QuickBooks Enterprise
Reasons for Switching to DxScript: poor customer service very difficult to communicate
Joyce C.
Owner
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 27, 2024

"Amazing Product and easy to use!"

Overall: This company is very easy to work with. The product is very well designed. I have enjoyed working with this company and also using the DxScript product. It was definitely a great decision to go with this product for our ePrescribing and EPCS needs.

Pros: This product is easy to use for providers, which is important to the practice. The company also has exceptional customer support. They are quick to respond and very helpful whenever anyone has any questions.

Cons: There really isn't anything I don't like.

Kazi H.
Doctor
Medical Practice, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 21, 2024

"Excellent Product and Service."

Overall: It is near flawless. It is perfect for my work as a pain doctor in nursing homes across multiple buildings frequently prescribing and refilling controlled substances.

Pros: Excellent customer service, hardly need it because it is mostly flawless. but incredible how quickly [sensitive content hidden] and team get back to you.

Cons: their iPhone app, which is being rebuilt and re-relaeased, look forward to that.

Michelle M.
Psychiatric Mental Health Nurse Practitioner
Mental Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 27, 2023

"Great prescribing program, especially for the cost "

Overall: I have used numerous prescribing programs in the past and this is by far the easiest and most responsive one, and the customer support is absolutely outstanding. Also affordable to add prescribers and easy for office staff to determine what has been sent in, etc. for patients calling with questions or for prior authorizations

Pros: Terrific customer support, always call back within minutes if critical, very responsive to suggestions (they added a field where I can prescribe controlled substances with a "do not fill until" date line), easy to use on computer phone or IPAD, good prescription history, even tells me patients RX bin number for prior authorizations when the patient doesn't know it (finds most patients quickly with SSN), easy to add pharmacies not listed including military and specialty

Cons: I wish it was attached to OARRS so I could look up med history in same place

Reasons for Choosing DxScript: costsupportease of useinclusive features
Reasons for Switching to DxScript: the ECW support was atrocious and they acted in a demeaning manner because I am not super computer savvy and even with all that, they were also very expensive
Mari S.
HR Manager
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 27, 2024

"You are VIP!"

Overall: I can rely on them to take care of what we need. They are super responsive, knowledgeable, and patient, all with exceptional customer service. They make it so easy.

Pros: Aside from DxScript being user friendly, the expeditious response absolutely impressed me! They are on top of it and get it done, and done right! Every time I have spoken with any of the team members, it has felt like I am their only client.

Cons: Discovering DxScript so late in my career, our practice would have run much more efficiently with DxScript.

Marc R.
Psychiatrist
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 15, 2023

"Quick response to my question "

Overall: Reliable

Pros: Fixed the problem in 2 minutes on the phone

Cons: There should be more choices when I deny a prescription

Joe B.
Psychiatrist
Medical Practice, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 3, 2023

"Great product"

Overall: Awesome.

Pros: Easy to use, reliable, fast. Customer service was second to none.

Cons: Never had a problem with this service. It always worked like it was supposed to.

Kelly S.
Owner - Nurse Practitioner
Hospital & Health Care, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 8, 2023

"A life saver!"

Overall: Excellent!

Pros: In our busy lives, we often forget to take the time to thank others for their time and hard work. Nowadays, it can be challenging to find the right fit for what we are looking for with endless available options. I am a small business owner in the US with a true specialty niche and was in need of a platform that could handle my complex prescriptions with ease. Of course, on a budget and not a big tech person, I found DxScript. [sensitive content hidden] and his team was patient, kind, knowledgeable, and most of all explained the process making it a very easy transition.[sensitive content hidden] is always available to troubleshoot any difficult prescriptions and assist me with any questions. Thank you, [sensitive content hidden] , for your time and efforts! DxScript has truly exceeded my expectations!

Cons: An extra step is needed to write for discontinued medications, which only makes sense.

Reasons for Switching to DxScript: They could not handle my complex prescriptions.
Steve C.
Doctor/Owner
Medical Practice, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 16, 2023

"New user. Tech support very helpful."

Pros: I choose Dx script because it's a stand alone eRx option that is a reasonable cost.

Cons: The thing I liked least about DxScript is likely not in their control. There are multiple validation steps to get to EPCS capabilities.

Reasons for Choosing DxScript: I choose DxScript because of the tech support/sales people were quick to answer the phone, easy to talk to and gave direct and clear answers. Switching from my previous system to my new system was involved and made palatable by the helpful and readily available tech support people. I haven't started using the product for prescriptions yet. I did finish the training process and it seems easy enough for me. The setup validation steps were involved and had multiple steps, and would have been much more difficult without instant help from tech support. Thankful to the team.
Reasons for Switching to DxScript: Veradigm prices went up $40/user.
Jeffrey S.
Cardiologist
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 1, 2023

"Superbly useful"

Pros: Ease of use, excellent iPhone App, easy integration into office workflow

Cons: Have not found any significant negatives at all!

Tamela M.
Medical Director
Hospital & Health Care, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 16, 2025

"ERX solution for the overworked doc"

Overall: Fantastic-excellent. Best ERx and easiest transition I’ve ever made with any electronic record company.

Pros: Took me less than an hour to familiarize myself with. Can send scripts from my phone, IPAD, computer. Even controlled substances. Customer service is immediate as well.

Cons: Nothing. It was so easy. I don’t have a negative.

Alternatives Considered: myCare iMedicWare
Reasons for Choosing DxScript: Ease, quick implementation & use over multiple devices from anywhere.
Switched From: myCare iMedicWare
Reasons for Switching to DxScript: Needed easier program. Less money & less headaches.
Stephen V.
owner
Mental Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 1, 2023

"owner"

Overall: Troubleshooting with customer service is easy, quick and resolvable. [sensitive content hidden] and rest of staff, thank you for your friendly voices and all your help.

Pros: user friendly, staff friendly and affordable

Cons: I have nothing bad to say about this software.

Armaflor P.
OFFICE MANAGER/R.N.
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 16, 2023

"review about DxScript"

Overall: For now, it is good experience with support.

Pros: can't say much now, just started using it last week, still learning around it.

Cons: when i learn around it, I think i'll like it!

Reasons for Choosing DxScript: it was the first one I read about and when I called, [sensitive content hidden] explained about the plan well.
Reasons for Switching to DxScript: their price went way too high in just one time
Steven B.
owner/DDS
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 3, 2023

"Dx Script review"

Overall: They a role model for the medical industry. Overall an A plus !!

Pros: Ease of use, excellent customer service and professional staff.

Cons: The software is excellent. There is nothing negative to report.

Elizabeth J.
Nurse Practitioner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 13, 2023

"Excellent e-prescribing software"

Overall: I am able to see more clients in a day now that I'm not writing out prescriptions or calling pharmacies.

Pros: Very easy to use and the staff is very prompt and helpful with any concerns!

Cons: I don't have anything negative to say about DxScript!

Edward A.
Chief, Division of Geriatrics, Wm Beaumont Hosp ((retired)Royal Oak, Mi
Medical Practice, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 8, 2023

"Very positive review for DxScript"

Overall: I am very happy with DxScript, prescribing is safe and seamless.

Pros: Best feature of DxScript is backup support. Team is knowledgeable and happy to help . System is also user friendly

Cons: I have had no problems with DxScript and wouldn't change anything!

Elena H.
Fnp
Medical Practice, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 2, 2023

"[sensitive content hidden] excellent service/computer whiz promote him"

Overall: I worked with [sensitive content hidden] for two days in a row, and he was nothing but friendly and very kind despite me know nothing about computer software at all. He is definitely an asset to your company and personally, I would promote him as soon as possible.

Pros: Easy but honestly, the customer service is the best

Cons: Nothing ok blah

Jonathan B.
Prosthodontist
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 4, 2023

"DxScript Review"

Overall: Excellent experience using DxScript. Very easy to use. Amazing customer service.

Pros: Software is seamless.Very easy to use.Very well organized.

Cons: There are NO cons regarding this software

Reasons for Choosing DxScript: Excellent reputation
Jennifer S.
PSA
Health, Wellness and Fitness, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 8, 2017

"Medical Office Experience"

Overall: Great and basic software for medical offices.

Pros: NextGen has all typical areas for adding demographic information and basic medical information for appointments.

Cons: The messaging feature would be more helpful if each correspondence could be saved to the chart (of course edited) and then attached to the official medical record.