# K-12 Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is K-12 Online the right Registration solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111592/K-12-Online/reviews

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K-12 Online

4.1 (33)

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Last updated March 13th, 2026

# Reviews of K-12 Online

Ease of use

4.2

Customer Service

4.0

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abdelati L.  
Treasury  
Accounting  
Used the software for: 1-2 years

### "The exact product in financial management and accounting.!"

August 22, 2023

5.0

A more secure and secure product for payments and accurate financial management. My experience with this product is very impressive

Pros

This product can be interpreted as a blessing in administrative and financial work and ease of payment.

Cons

The most important thing that can be found is accuracy in securing payments.

Review Source

Amy H.  
Parent/teacher  
E-Learning  
Used the software for: 6-12 months

### "Great Product, very time consuming"

September 30, 2019

5.0

I did not go back to K-12 only because we were not able to do the field trips we had intended to participate in. All in all, the program is incredibly well done and thorough.

Pros

This educational program was very well done. It had speed back assignments that gave immediate reports on the assignments completed. We received all the technology we needed to communicate and perform the necessary work. There were engaging assignments. There were opportunities to meet the teacher in person and be part of virtual classrooms. It was a great way to integrate and educate my children while in a home setting.

Cons

This program was extremely rigorous. Missing a day can set you back and it’s very difficult to catch back up. We wanted to try this program so we could do more field trips, but we were unable to fit much of anything in because of the demand to complete the many assignments.

Review Source

nB

naomi B.  
student  
E-Learning  
Used the software for: Less than 6 months

### "Terrible School"

April 23, 2024

1.0

It is terrible and i would not recommend this school to anyone's if you are thinking about putting you student into this school, don't. anything that is happening to them in in person schooling couldn't be as bad as what they will walk into in k12

Pros

there is absolutely nothing good about this school.

Cons

The teachers never respond if you need help and half the time when they have their "help sessions" running they aren't present. It is SO easy to cheat, they don't care about that either. I WAS a straight A student when i was in my in person public school, I am not struggling to get a D. not only is the information so much harder to learn, the teachers aren't there to teach you. My history teacher flat out said "It is your responsibility to teach yourself the lessons. i'm just here to make sure you don't say anything mean to anyone"

Review Source

ernesto H.  
learning coach  
Primary/Secondary Education  
Used the software for: 2+ years

### "parent of current k-12 user"

December 16, 2018

4.0

Pros

my child is at home comfortable and not being bullied or harassed

Cons

at times its slow to log on and do the actual school work and the help info is confusing

Review Source

MK

Mary K.  
Network Administrator/Web Coordinator  
Education Management  
Used the software for: 2+ years

### "K12 Online is a modern application and easy to navigate through."

April 10, 2018

5.0

It is definitely an advantage for parents to register their children online and pay for school items at the same time. It also eliminates a lot of paper in the school offices and makes pulling reports super convenient!

Pros

The software is easy to navigate. Working in sections seems to be most beneficial such as getting the forms ready, then the webstores and then customizing the portals.

Cons

The webstore items currently live in one long list. It would be nice if the items could be stored in possible folders according to schools or separate categories. I would also prefer if items could be ordered and moved around. Setting up the attributes to an item for sale is cumbersome and time consuming.

Review Source

SG

Saul G.  
Assistant Principal  
  
Used the software for:

### "A revolutionary way to do back-to-school registration"

October 14, 2010

4.0

It is time schools incorporated this new technology to make the start of school an enjoyable and efficient experience for all.

Pros

JIREHinfosystems has revolutionized the way we do registration. Using this systems our school saves thousands of dollars in mailing, paper and printing costs. In addition, our clerks have saved countless hours in sorting, data retrieval, data entry, medical information, and verification of information. Even with the economy in a downturn, our fundraising numbers have increased. Most importantly, the registration process has been overwhelmingly popular with our parents, who no longer dread the registration packet of papers that they used to sift through, and spend hours filling out the same information over and over again. It is time schools incorporated this new technology to make the start of school an enjoyable and efficient experience for all.

Cons

Automatic integration with SIS not available yet.

Review Source

Response from Jireh Infosystems

January 28, 2011

Addressing you concern: Automatic integration with SIS does exist now! However, districts were not comfortable with complete automation so a proces had to be developed that would be agreeable to IT. Basically, it depends on your IT department how much automation is allowed. Our system will accept data and make updated data available to your SIS. Districts frown upon data being "pushed" into their system automatically. So, it is up to the district's IT dept. to program a script that will access our database. The updated data on our database will only be available when a data clerk at the school approves the updated student information and emergency contact data to be sent to the SIS.

RN

Robby N.  
Senior Support Technician/Helpdesk Tech  
Information Technology and Services  
Used the software for: 1-2 years

### "Great company, great software, just plain great."

December 6, 2016

5.0

Our district began the bid process and heard from four different vendors. K-12 Online was by far the best presentation we saw. They had gone to a great deal of trouble to customize our presentation to show us what they had to offer. That was the first sign of their dedication to their customers and it has been the same ever since. I'm glad that I was on the team that picked their software and if I had to do it all over again I would make the same call every time. K-12 Online has bent over backward to help us during the first year of online registration and there is no sign that the level of customer support we have received will change anytime soon. Take the leap with K-12 Online. I promise you'll be glad you did.

Pros

As a tech, I was able to find my way around with minimal training. They offered it but my job is the helpdesk tech for the entire district of 4500 employees so I am not always able to attend meetings and trainings. I was able to find answers I needed quickly and easily using K-12 Online's knowledge base and their excellent customer support.

Cons

The only con that I have is one that is going away with the summer release. For now, I'm going to say no real cons.

Review Source

DM

Demeshia M.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Virtual Student"

May 7, 2021

5.0

Our overall experience has been terrific! My daughter is able to complete and turn in assignments, communicate with teachers and receives notifications. It also allows the teacher to monitor the students activities which is awesome.

Pros

I like that this software is easy to use for both me and my daughter. Very easy to navigate and has dome really great features. My daughter uses to complete all her school work and it was really easy to teach to her.

Cons

The only thing that can be improved is the help features for students. My daughter was unable to figure out the information without a adult. It would be nice if it offered a kid troubleshooting option. So she could fix issues on her own.

Review Source

CM

Cheyanne M.  
Self employed  
Computer Hardware  
Used the software for: 2+ years

### "K12 "

June 15, 2021

3.0

Pros

The setup, the easy navigation, and easy to use everything

Cons

The reply from the creators are a bit on the slow side mostly

Review Source

Markell D.  
Medical Claims Specialists  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for Homeschooling "

July 23, 2019

5.0

Pros

I am a user, as well as I have worked with a company who provided technical support for the product. Its user friendly and it is really just a great product overall.

Cons

I wish it was incorporated for students who actually attend school, versus just being for homeschooling.

Review Source

RG

Robert G.  
  
  
Used the software for:

### "Review from Big Hollow SD 38"

February 1, 2017

3.0

From the parent end, the product has been pretty good in regards to the registration process. We have had difficulty with transferring data into our student management system. We would also like to see a better system for collection and tracking of revenue.

Review Source

VA

Vicia A.  
teacher  
Education Management  
Used the software for: 1-2 years

### "Great program and easy to use"

October 6, 2020

4.0

It was definitely just what we needed at the time we needed it.

Pros

I liked that it was easy for my 12-13 year old to navigate and get his education. It was just what we needed at the time.

Cons

The software was amazing! I had no issues with the software, but being required to have contact with the liberal teachers could be removed and it would be a better program all around.

Review Source

BH

Bryan H.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Childs Future"

October 14, 2019

5.0

My overall experience has been great. My child loves it.

Pros

My has benefited greatly from K-12 online. The opportunity for him to learn has his own pace has opened up so many avenues for him. He went from being a child who didn't want to go to college to a child who is who is looking to advance his education.

Cons

I had I some issues with how to use it but once i figured it out things ran like clock work. I would recommend it to anyone.

Review Source

HL

Hannah L.  
Bursar  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Excellent program!"

February 27, 2018

5.0

A streamlined registration process that saves time and energy.

Pros

How easy it is to use as well as how easy it is to get help with the program when I need it. My client service representative always has an answer and I never have to wait long for his response. This program has saved me so much time and I cannot say enough good things about it.

Cons

There is no way to see whether emails were or were not received, however, when I brought this up, the developers were asked to look into creating something like that. That is why I love this program! They really try to make it as user friendly as possible.

Review Source

Response from Jireh Infosystems

February 28, 2018

So glad that your school is benefiting from K-12 Online. Thanks for your partnership and feedback. We are definitely looking into your suggestion and seeing whether this is possible. It is helpful in continuing to meet the needs of our clients so we can provide a service / product that makes your life and your parents' experience better.

KC

Karcina C.  
Homemaker  
E-Learning  
Used the software for: 2+ years

### "K-12"

June 10, 2021

4.0

The benefits of using this software is life saving. Due to COVID schools were shut down and my son continued online school instead of in person teaching.

Pros

The main feature is impactful for my son who uses this software everyday. He takes his classes online and learns.

Cons

For starters setting everything up was difficult I had to contact customer support a couple of times.

Review Source

BK

Brenda K.  
Parent/Teacher  
E-Learning  
Used the software for: Less than 6 months

### "Home Education"

July 18, 2019

3.0

My experience was fair. It was not overly pleasant but it was not terrible. My main issue was the enrolling process. It could be minimized for time purposes. I think K-12 online is a great program but it needs to be a little more user friendly. It does however provide a great service that is affordable, flexible and consistent with educational standards.

Pros

I liked the concept. I am currently using a similar program for home education. An online curriculum gives flexibility. It appears to be the direction education is going for the future.

Cons

I found the sign-up process long and somewhat complicated. I felt like I was asked to do too much compared to similar programs available that offer the same service.

Review Source

TP

Teri P.  
Director of Tech  
Education Management  
Used the software for: 2+ years

### "Hermosa Beach City School District"

December 16, 2016

5.0

K-12 has been great for us for registration. The staff has been very helpful when needed. The only thing I wish we could change is that when entering a new student during the school year that the "entry date" would come into PowerSchool, not the "school entry date"

Pros

Ease of moving the registration over from one year to the next.

Cons

Can't change dates. We are having a few issues with custom fields going in but it is something we need to do on our end.

Review Source

SB

Scott B.  
Principal  
  
Used the software for:

### "K-12 Review"

January 28, 2011

2.0

The overall effect of the program is great however it seems to be in it's infancy stage and may frustrate some individuals.

Pros

The detail that can be pulled out from the program is outstanding. The importance of taking money collection out of the teacher's hands is crucial. The ease for parents is outstanding.

Cons

The set-up and implementation support needs to be more on-site. Steps for reports and other features is great for tech people but could be more user friendly.

Review Source

Response from Jireh Infosystems

January 28, 2011

Addressing your concerns: Set-up and implementation does not require on-site presence since this is an online program. Besides a revamped, more user-friendly "HELP" link for less technical people with step-by-step instructions including screenshots, we are now providing online webinars for instruction which we encourage ALL possible K-12 Online users to attend. This allows users to take full advantage of all the features available.

SH

Shalynn H.  
Admin Asst  
Education Management  
Used the software for: Less than 6 months

### "Virtual K-12 classes"

April 8, 2019

5.0

Pros

A lot of positives of K-12 Online. It offers additional programs that traditional schools might not offer. Students are able to access tools and material online, have live discussion, ask questions, participate in forums and chat rooms. I think most important, it allows students to work at their own pace and on their own schedule in a learning environment that is best suited for them.

Cons

Kids don't have the same face to face interactions with other people, however, this is not a reflection of the product itself. A virtual classroom is ideal for students in different situations and K-12 is a great alternative for students who need this type of arrangement.

Review Source

ES

Esmeralda S.  
  
  
Used the software for: 2+ years

### "K12 Online "

December 6, 2016

4.0

For the most part, it's a pretty easy program to use once you figure out how to. They have made improvements to help the user learn certain components, but there are still areas improvement can be made.

Review Source

CW

Chris W.  
Student/Manager  
  
Used the software for: 6-12 months

### "Not top-shelf but definitely usable!"

May 10, 2018

5.0

Awesome product and service!

Pros

The quickest way that we found to streamline the application process. It made life so much easier in the summer months and in the fall. Customer service was great to work with and the cost per year works for us.

Cons

Overall, it was a great experience and a joy to work with. Customer service was great and we didn't have any issues with it.

Review Source

kJ

kelly J.  
Owner  
Fine Art  
Used the software for: I used a free trial

### "K-12 needs help"

July 22, 2021

1.0

Registration is a pain. Without it the program is useless.

Pros

Nothing due to issues in use.

Cons

Everything. . If you can't register, the programing is useless to anyone

Review Source

Joseph O.  
Finance & Admin Assistant  
  
Used the software for: Less than 6 months

### "Very recommended to an institution that wants to streamline the registration and application process"

April 30, 2018

4.0

The efficiency with which parents can enroll their children, pay for their school fees and easily get reports any time is an experience everybody would enjoy

Pros

The accuracy of information can never be compromised since it allows the parent to feed in the information online and the process is also time saving

Cons

The ease of use of this software hardly leave anything to report as disadvantageous, the process is smooth and very efficient

Review Source

SW

Shana W.  
Office Coordinator  
Higher Education  
Used the software for: Less than 6 months

### "Love this new way to register"

September 7, 2019

5.0

Makes the registration process so easy

Pros

Pretty user friendly, document upload is efficient, can view most information about the school prior to registration. The email notifications and bring able to do most things via website before going to the school

Cons

Only con is that the portal takes you to a main webpage which can be frustrating when the school has multiple locations

Review Source

LC

Lenora C.  
  
  
Used the software for:

### "Tuition Manager"

January 27, 2017

3.0

I was so excited to finally get online registration. I worked very closely with K-12 and they were very helpful. I did the re-enrollment and my co-worker did the new enrollment. The only challenge we had was trying to integrate K-12 into INOW. The previous registrar and I thought they merged a lot better than it did. Also the new registrar had to pick up where the old registrar left off and she did not like it at all especially when we it was time merge the two.

Review Source

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