# Comarch FSM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Comarch FSM Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/111651/Comarch-FSM

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# 

 Comarch FSM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Comarch FSM

## What is Comarch FSM?

Comarch FSM is a comprehensive workforce and asset management solution for all types of field activities. It delivers AI-driven real-time scheduling, roster optimization and employee assignment based on availability and skills. It also provides route optimization, equipment management, service level agreements and business intelligence based on Comarch BI. Comarch FSM is available as an on-premises solution as well as on Comarch Cloud or public clouds (AWS, GCP, Azure) in the SaaS model.

## What is Comarch FSM used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Comarch FSM

4.6 (5)

VS.

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (5)

Ease Of Use

4.5 (408)

Value For Money

4.0 (5)

Value For Money

4.5 (401)

Customer Service

4.2 (5)

Customer Service

4.7 (404)

## Comarch FSM alternatives

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (226)](https://www.capterra.com/p/177014/Skimmer/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/111651/Comarch-FSM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Scheduling

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Service History

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Comarch FSM 30 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Store and access documents, forms, and photos in one centralized place

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inventory levels to maintain proper supply

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Track/log the amount of time employees worked per job using a timer

Generate quotes or estimates for customers

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

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Features

4.0 (5)

4.0

Based on 5 reviews

## Pricing

Value for money

4.0 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.0 (5)

4.0

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (5)

4.2

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MJ

Martin J.

Service Owner

Telecommunications

### "Review Quickline"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 16, 2024

A special thank you to \[sensitive content hidden\] for the very good cooperation and the efforts to meet deadlines and provide good solutions.

Pros

The FSM is a very comprehensive system with many possibilities. Working with the Comarch FSM team was always very results-oriented and friendly. People are making a big effort and coming up with good solutions.

Cons

It is sometimes difficult to understand that the FSM system is not very flexible. Even smaller adjustments require a lot of development effort, which makes the whole thing complex and expensive. Many processes are not very user-friendly and no longer meet today's expected standard of intuitive working.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FC

Fernando C.

IT Vicepresident

### "Big improvement in the operations management"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

April 23, 2018

Pros

The orders management and the easy way that is possible to organize the job in the different positions in operations

Cons

The user profile administration, there is not an administration module that allow to créate and manage the user profiles

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Adam O.

Manager of Dispatcher Unit

### "The only tool that allows you to manage work on an active and opto network according to our work mod"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2018

Benefits: - the ability to efficiently manage the execution of orders with distributed tasks in the field, using the Lean Management principles, - reduction of the order processing time, - optimization of order processing costs and transport costs, - improvement of the quality of performed works. The system allows you to apply appropriate management principles, it also provides detailed data for analysis and continuous improvement of operating activities. Better results in the execution of orders translate into higher customer satisfaction. The system allows you to apply appropriate management principles, it also provides detailed data for analysis and continuous improvement of operating activities. Better results in the execution of orders translate into higher customer satisfaction.

Pros

Possibility of decomposing orders for independent tasks, the option of cars management, visualization enabling workflow planning in the order.

Cons

We use a rather old version - a newer user interface would be useful, ergonomic changes - a newer version of the software ;)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Andres M.

IT Project Manager

Telecommunications

### "Ingeneral, FSM helped us in many ways. We dropped a lot of manual tasks and printings with this tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 11, 2018

Pros

The best of the tool is the portability. That was a big improvement for us. Technician can carry his office with him and practically work alone on customer´s house. Nowadays TvCable based all appoinments on FSM tool and became a part of our Operations group every day.

Cons

Sometimes is hard to do some small things with installed version. We would like to be more independent in some small changes that we need to do. Fortunatelly, Comarch is working to provide some tools to do this small changes by our own.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

marcelo c.

Customer service Mgr.

Telecommunications

### "The introduction of this software in the operation allowed us to improve customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 11, 2018

Pros

The use of this software allowed us to substantially improve the relationship with our customers and additionally reduce many of the operating costs

Cons

Each time we request a change, you must verify what the cost is. Additional you have to pay for each major upgrade

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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