--- title: "Comarch FSM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Comarch FSM Software - reviews, pricing plans, popular comparisons to other Compensation Management products and more." source_url: "https://www.capterra.com/p/111651/Comarch-FSM/" page_type: "product" language: "en" --- # Comarch FSM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Comarch FSM ## What is Comarch FSM? Comarch FSM is a comprehensive workforce and asset management solution for all types of field activities. It delivers AI-driven real-time scheduling, roster optimization and employee assignment based on availability and skills. It also provides route optimization, equipment management, service level agreements and business intelligence based on Comarch BI. Comarch FSM is available as an on-premises solution as well as on Comarch Cloud or public clouds (AWS, GCP, Azure) in the SaaS model. ## What is Comarch FSM used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Compensation Management](https://www.capterra.com/compensation-management-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Comarch FSM?[Manage this product listing](https://www.g2.com/products/total-rewards-hub-by-semos-cloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Comarch FSM 4.6 (5) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (5) Ease Of Use 4.7 (5,315) Value For Money 4.0 (5) Value For Money 4.5 (5,072) Customer Service 4.2 (5) Customer Service 4.6 (5,086) ## Comarch FSM alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Comarch FSM Overview ### What company size and specific industries is Comarch FSM built for? Comarch FSM is designed for organizations of all sizes across various sectors and verticals that conduct field activities. Its configurable structure makes it suitable for companies with different business processes, including those that need a field service management system adaptable to diverse operational needs. Features and Usability ### What are the key features of Comarch FSM? Comarch FSM offers field service management features such as work order management, scheduling, dispatch management, and routing, plus workforce management and maintenance scheduling. It also includes mobile access, GPS, electronic signature, inventory management, billing & invoicing, payment collection in the field, and reporting & statistics. Getting Started and Support ### What training and onboarding options does Comarch FSM offer? Comarch FSM provides in-person training, live online sessions, webinars, documentation, and videos to support team onboarding. In-person and live online formats can guide setup and feature review, webinars provide scheduled instruction, documentation offers written reference, and videos support self-paced learning. Getting Started and Support ### What customer support options does Comarch FSM offer? Comarch FSM provides Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. No reviewer feedback is available on support quality, so no user sentiment can be summarized here. The listed channels indicate direct contact options for questions, issue reporting, and time-sensitive help. ## Features AI summary Based on 4,034 Compensation Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Comarch FSM includes **Mobile Access**, giving field teams access to job details and updates while working on-site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), which can still help businesses coordinate appointments and assign work more efficiently, providing teams with better visibility into daily service operations. Scheduling 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Service History 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Comarch FSM 30 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 4.0 (5) Free Trial CORE Contact Vendor for Pricing It includes: - Order and Tasks - Resources - Time management - Mobile app (Android &iOS) - Maps - Reporting (daily email summary) - Customers (tasks assigned to customers) AUTOMATE Contact Vendor for Pricing It includes: - Order and Tasks - Resources - Time management - Mobile app (Android &iOS) - Maps - Reporting (daily email summary) - Automatic Dispatcher - Customer management - Communication - Knowledge base - Survey - Business administration - Integration APIs ENTERPRISE Contact Vendor for Pricing It includes: - Order and Tasks - Resources - Time management - Mobile app (Android &iOS) - Maps - Reporting (daily email summary) - Advanced reporting - Automatic Dispatcher - Customer management - Communication - Knowledge base - Survey - Business administration - Subcontractors and Quality Audits - Warehouse - Forecasting - Sites and Assets - Gamification - Advanced configuration - Integration APIs - Bespoke external integrations Value for money 4.0 (5) 4.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5) 4.2 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MJ Martin J. Service Owner Telecommunications ### "Review Quickline" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 16, 2024 A special thank you to \[sensitive content hidden\] for the very good cooperation and the efforts to meet deadlines and provide good solutions. Pros The FSM is a very comprehensive system with many possibilities. Working with the Comarch FSM team was always very results-oriented and friendly. People are making a big effort and coming up with good solutions. Cons It is sometimes difficult to understand that the FSM system is not very flexible. Even smaller adjustments require a lot of development effort, which makes the whole thing complex and expensive. Many processes are not very user-friendly and no longer meet today's expected standard of intuitive working. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Fernando C. IT Vicepresident ### "Big improvement in the operations management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 23, 2018 Pros The orders management and the easy way that is possible to organize the job in the different positions in operations Cons The user profile administration, there is not an administration module that allow to créate and manage the user profiles Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Adam O. Manager of Dispatcher Unit ### "The only tool that allows you to manage work on an active and opto network according to our work mod" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2018 Benefits: - the ability to efficiently manage the execution of orders with distributed tasks in the field, using the Lean Management principles, - reduction of the order processing time, - optimization of order processing costs and transport costs, - improvement of the quality of performed works. The system allows you to apply appropriate management principles, it also provides detailed data for analysis and continuous improvement of operating activities. Better results in the execution of orders translate into higher customer satisfaction. The system allows you to apply appropriate management principles, it also provides detailed data for analysis and continuous improvement of operating activities. Better results in the execution of orders translate into higher customer satisfaction. Pros Possibility of decomposing orders for independent tasks, the option of cars management, visualization enabling workflow planning in the order. Cons We use a rather old version - a newer user interface would be useful, ergonomic changes - a newer version of the software ;) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Andres M. IT Project Manager Telecommunications ### "Ingeneral, FSM helped us in many ways. We dropped a lot of manual tasks and printings with this tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 11, 2018 Pros The best of the tool is the portability. That was a big improvement for us. Technician can carry his office with him and practically work alone on customer´s house. Nowadays TvCable based all appoinments on FSM tool and became a part of our Operations group every day. Cons Sometimes is hard to do some small things with installed version. We would like to be more independent in some small changes that we need to do. Fortunatelly, Comarch is working to provide some tools to do this small changes by our own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC marcelo C. Customer service Mgr. Telecommunications ### "The introduction of this software in the operation allowed us to improve customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 11, 2018 Pros The use of this software allowed us to substantially improve the relationship with our customers and additionally reduce many of the operating costs Cons Each time we request a change, you must verify what the cost is. Additional you have to pay for each major upgrade Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.