--- title: "Comarch CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Comarch CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/111688/Comarch-CRM-for-Telecoms/" page_type: "product" language: "en" --- # Comarch CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Comarch CRM ## What is Comarch CRM? CRM for Telecoms is a user-friendly system for service providers who believe that Customer ## What is Comarch CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price PLN1000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Comarch CRM?[Manage this product listing](https://www.g2.com/products/flux-by-optioryx/claim_requests/new?auto=true) ## Comarch CRM Overview Updated September 2026 AI summary Comarch CRM offers contact management, interaction tracking, lead management, and segmentation for businesses of all sizes seeking to organize and develop customer relationships. The platform also supports quotes and estimates, with optional features such as email marketing, referral tracking, and territory management, and is accessible through cloud, SaaS, or web-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Comarch CRM 4.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price PLN1000 Per User, One Time Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.5 (6,068) Value For Money 4.0 (1) Value For Money 4.3 (4,685) Customer Service 3.0 (1) Customer Service 4.4 (4,478) ## Comarch CRM alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Comarch CRM Overview ### What company size and specific industries is Comarch CRM built for? Comarch CRM is designed for telecom companies of all sizes, including small, midsize, and enterprise providers. It is built specifically for the telecommunications industry rather than general-purpose use, making it suitable for carriers and other telecom organizations that need a CRM tailored to their sector. Features and Usability ### What are the key features of Comarch CRM? Comarch CRM offers contact management, lead management, and interaction tracking for customer records and sales activity. It also includes email marketing, segmentation, and territory management for targeted outreach, plus quotes and estimates, referral tracking, and internal chat integration for sales communication and follow-up. Getting Started and Support ### What customer support options does Comarch CRM offer? Comarch CRM provides 24/7 live rep support. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations, so only the listed channel can be confirmed. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Comarch CRM includes other capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep communication records up to date, helping businesses maintain stronger relationships and respond more effectively to customer needs. Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Interaction Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Quotes/Estimates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Referral Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Comarch CRM 9 features ### All Features - Contact Management: Manage, organize, and store contact information - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Segmentation: Group leads or contacts based on their specific characteristics - Territory Management: Organize customer data and accounts by user or geography --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic PLN1,000 Per User,One Time Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Product Manager Telecommunications ### "Excellent CRM for Telecommunications use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 12, 2023 My organization has been using Comarch CRM for our customer relationship management efforts and I have to say, we have been thoroughly impressed with its capabilities. Being in the telecommunications industry, we needed a platform that could handle the specific needs of our customers and Comarch CRM has exceeded our expectations. Pros Comarch CRM has an user-friendly interface, making it easy for users to navigate and access the information they need. This can help improve adoption rates among employees and lead to faster, more efficient processes. Comarch CRM integrates seamlessly with existing business processes and systems, making it easy for businesses to implement the platform and start reaping the benefits right away. Whether it's integrating with existing CRM, ERP, or other business systems, the platform is designed to fit into existing workflows and help businesses streamline their processes. Cons Some users may find the platform challenging to learn and navigate, leading to a slower adoption process among employees. While Comarch CRM offers a comprehensive set of features, some users may find that customization options are limited, making it difficult to fully tailor the platform to their specific needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.