# Comarch CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Comarch CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/111688/Comarch-CRM-for-Telecoms

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# 

 Comarch CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Comarch CRM

## What is Comarch CRM?

CRM for Telecoms is a user-friendly system for service providers who believe that Customer

## What is Comarch CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

PLN1000

Per User, One Time

Free trial  
not available

Free version not included

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Do you work for Comarch CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.comarch.com&name=Comarch CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Comarch CRM

4.0 (1)

VS.

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

PLN1000

Per User, One Time

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.0 (1,302)

Value For Money

4.0 (1)

Value For Money

4.1 (1,178)

Customer Service

3.0 (1)

Customer Service

3.9 (1,167)

## Comarch CRM alternatives

[4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about Comarch CRM

Overview

### What company size and specific industries is Comarch CRM built for?

Comarch CRM is designed for telecom companies of all sizes, from small providers to large enterprises. It is built specifically for the telecommunications sector, making it suitable for organizations that need CRM capabilities tailored to telecom operations and customer management.

Features and Usability

### What are the key features of Comarch CRM?

Comarch CRM offers contact management, lead management, and interaction tracking for organizing customer records and sales activity. It also includes email marketing, segmentation, and territory management for targeted outreach, plus quotes and estimates, referral tracking, and internal chat integration to support sales follow-up and team communication.

Getting Started and Support

### What customer support options does Comarch CRM offer?

Comarch CRM provides 24/7 live rep support for users needing direct assistance at any time. Support is available through an always-on live representative channel, giving customers continuous access to help when issues arise.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Email Marketing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Interaction Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Lead Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Quotes/Estimates

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Referral Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

Comarch CRM 8 features

Manage, organize, and store contact information

Create and send email blasts/campaigns

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Generate quotes or estimates for customers

Log and store the source of contacts/leads

Group leads or contacts based on their specific characteristics

Organize customer data and accounts by user or geography

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We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

PLN1,000

Per User,One Time

Value for money

4.0 (1)

4.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Product Manager

Telecommunications

### "Excellent CRM for Telecommunications use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 12, 2023

My organization has been using Comarch CRM for our customer relationship management efforts and I have to say, we have been thoroughly impressed with its capabilities. Being in the telecommunications industry, we needed a platform that could handle the specific needs of our customers and Comarch CRM has exceeded our expectations.

Pros

Comarch CRM has an user-friendly interface, making it easy for users to navigate and access the information they need. This can help improve adoption rates among employees and lead to faster, more efficient processes. Comarch CRM integrates seamlessly with existing business processes and systems, making it easy for businesses to implement the platform and start reaping the benefits right away. Whether it's integrating with existing CRM, ERP, or other business systems, the platform is designed to fit into existing workflows and help businesses streamline their processes.

Cons

Some users may find the platform challenging to learn and navigate, leading to a slower adoption process among employees. While Comarch CRM offers a comprehensive set of features, some users may find that customization options are limited, making it difficult to fully tailor the platform to their specific needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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