# Comarch SQM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Comarch SQM Software - reviews, pricing plans, popular comparisons to other Quality Management products and more.

Source: https://www.capterra.com/p/111735/Comarch-SQM

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# 

 Comarch SQM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Comarch SQM

## What is Comarch SQM?

Comarch SQM is a software system that helps telecommunications companies monitor and manage the quality of their services with a customer-centric approach. The software enables providers to gain insight into customer perceptions of service quality. Key capabilities include defining service models to monitor dependencies, efficiently monitoring 5G and IoT services, using predictive maintenance through machine learning for proactive service management, and integrating quality indicators with intelligent event processing. This allows telecoms to take a proactive, customer-focused approach to ensuring excellent service quality.

## What is Comarch SQM used for?

[Quality Management](https://www.capterra.com/quality-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

PLN10000

Per User, One Time

Free trial  
not available

Free version not included

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Do you work for Comarch SQM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.comarch.com&name=Comarch SQM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Comarch SQM

0.0

VS.

[4.5 (535)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

PLN10000

Per User, One Time

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.1 (534)

Value For Money

0.0 (0)

Value For Money

4.2 (435)

Customer Service

0.0 (0)

Customer Service

4.5 (499)

## Comarch SQM alternatives

[4.5 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (354)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (61)](https://www.capterra.com/p/147317/PropelPLM/reviews/)

Starting price

$73.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Comarch SQM

Overview

### What company size and specific industries is Comarch SQM built for?

Comarch SQM is designed for telecom operators and service providers, especially 5G and IoT businesses, along with network monitoring professionals, service assurance teams, customer experience managers, and VIP customer support staff in organizations that manage complex communications services.

Features and Usability

### What are the key features of Comarch SQM?

Comarch SQM offers audit management, complaint management, compliance management, defect tracking, and document coding & control for quality and regulatory workflows. It also includes ISO standards management and maintenance management to support documentation control, issue handling, standard alignment, and equipment-related processes across operations.

Getting Started and Support

### What customer support options does Comarch SQM offer?

Comarch SQM provides 24/7 live rep support. Support is available at all times through a live representative, giving users direct assistance whenever issues arise. No reviewer feedback is available to describe response speed, helpfulness, or common frustrations with the support experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Complaint Management

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Defect Tracking

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Document Coding & Control

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

ISO Standards Management

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Comarch SQM 7 features

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Manage, maintain and track the performance of assets and equipment

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## Pricing

Basic

PLN10,000

Per User,One Time

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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