# FieldEdge Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FieldEdge Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/111740/FieldEdge

---

# 

 FieldEdge Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FieldEdge

## What is FieldEdge?

The field service management software to run your entire business is the one that the owner, office staff and technicians actually find helpful! Save 20+ hours/week with a seamless QuickBooks integration - no more double entry! Our mobile app gives technicians all the information they need to provide great customer service and be more efficient on-site. Less hassle and more control, FieldEdge is the ultimate field service software to connect your team in the office and field.

## What is FieldEdge used for?

[HVAC](https://www.capterra.com/hvac-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)

Top alternative

Featured

Overall rating

Based on 306 user reviews

Reviews sentiment

Positive

79%

Neutral

10%

Negative

11%

Pros & cons

Efficient dispatch and scheduling tools

Responsive and knowledgeable support team

Persistent software bugs and glitches

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FieldEdge?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xplortechnologies.com/&name=FieldEdge)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FieldEdge

4.2 (306)

VS.

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (306)

Ease Of Use

4.1 (425)

Value For Money

3.9 (182)

Value For Money

3.9 (418)

Customer Service

4.4 (301)

Customer Service

4.0 (421)

## FieldEdge alternatives

[4.4 (174)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (1,435)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/111740/FieldEdge/alternatives/)

## Pros and Cons

Efficient dispatch and scheduling tools

88% positive reviews out of 33

Most reviewers find dispatch management streamlines scheduling, enables real-time updates, and reduces paperwork for teams.

Persistent software bugs and glitches

55% negative reviews out of 58

Some users report bugs and issues disrupt workflow, cause confusion, and often remain unresolved for extended periods.

Chris M

Lead Service Technician, 2 - 10 employees.

"What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed"

Responsive and knowledgeable support team

89% positive reviews out of 27

Most reviewers indicate staff support is quick, helpful, and proactive in resolving questions and providing guidance.

Extensive customizable feature set

92% positive reviews out of 26

Most reviewers describe features as highly customizable, easy to use, and continually updated to support growth.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.0 (26)

61.54% of 26 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Billing & Invoicing

3.4 (21)

52.38% of 21 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Mobile Access

4.0 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Work Order Management

3.5 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Dispatch Management

3.9 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Quotes/Estimates

3.6 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

FieldEdge 108 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

Communicate using direct chat or messages within the system

An itemized to do list that can be edited as tasks are completed

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Collection of data related to the costs associated with various items, products, services, or activities

Forecast the cost and resources required to complete a project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Manage relationships with customers and address customer concerns

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Electronically collect payments for goods or services

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Store and access documents, forms, and photos in one centralized place

Primarily serving commercial or industrial locations needing electrical work

Intended to be used by general contractors

Software designed specifically for HVAC companies

Software is designed specifically for use of locksmith companies

Serving plumbing industry professionals

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track interaction history by documenting conversations for contacts

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Track, manage, and standardize customer rates for services performed by technicians

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Calculate rule-based prices for a product/service

Arrange tasks based on the level of priority or urgency

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.9 (206)

3.9

Based on 206 reviews

## Pricing

Value for money

3.9 (182)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.9 (182)

3.9

Based on 182 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Podium](https://www.capterra.com/p/164285/Podium/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (301)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (301)

4.4

Based on 301 reviews

## User reviews

Overall rating

4.2

Based on 306 reviews

Filter by rating

5(165)

4(76)

3(32)

2(9)

1(24)

Mentioned topic

Sorted by most recent

JM

Joshua M.

OWNER

Construction

### "The truth about Field Edge."

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

April 1, 2026

My experience is not good with them. I will not recommend them to any other business owner. All I want is to get out of the two year contract at a fair price and they just want to collect full price for it. The system does not do what was promised. DO NOT GET SUCKERED IN. THEY WON'T WORK WITH YOU.

Pros

The system is not hard to navigate. Customer service is quick to respond but you get different answers depending on who you talk to.

Cons

It was very over sold by their people. They will tell you it does a great job with Quick Books. We have had nothing but problems. Customer service is not helpful as two people will give you different answers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WG

Wayne G.

Owner operator

Electrical/Electronic Manufacturing

### "Good starter software "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

March 28, 2026

Good. Just not robust enough for our business great for a 3-4 man shop. I would suggest it for someone getting started with software, or someone not familiar with online record keeping.

Pros

It was simple design. I liked the photos of materials. I like how the mobile app didn’t have to many buttons to get lost in.

Cons

It didn’t offer enough systems that we need at our business size. Moved to a software that had more kpi tracking.

Switched from

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Needed more than service management. Also wanted to mange projects

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

David P.

Director of Special Projects

Construction

### "FieldEdge: A Fair Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 4, 2025

It was alright, getting data was kind of a pain, but that honestly could be the company that was entering the data. The old "Garbage In, Garbage Out" thing.

Pros

Compared to other CRMs, it's okay. It does what it is designed to do.

Cons

A lot less intuitive than say, ServiceTitan.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Reasons for choosing FieldEdge

Cost savings, and the reps were persistent

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Amy J.

Office Manager

Construction

### "Action Office Manager "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

I've had the best experience with FieldEdge. Anytime I have issues, their representatives are always quick to respond and help out.

Pros

I love how easy it is to use, and how easy it is for our technicians to use.

Cons

When they make changes, they do not train their customers on the changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

ANNE MARIE A.

OWNER

Construction

### "AVIS PLUMBING AND AC INC"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2025

EASY TO USE. GREAT SUPPORT \[sensitive content hidden\] IS THE BEST

Pros

EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS

Cons

NOTHING LOVE THE PRODUCT HAD IT FOR HHEARS

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Chris M.

Lead Service Technician

Mechanical or Industrial Engineering

### "FieldEdge review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 5, 2025

Overall my experience with FieldEdge was satisfactory. I was pleased with how it performed and it was relatively easy to use

Pros

What i liked about FieldEdge the most is the easy to use design and functionality.

Cons

What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lisa A.

Office Manager

Consumer Services

### "Fieldedge misrepresents "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 24, 2024

Misrepresented what their platform could do. Refused to give a trial demo unlike other platforms. Told that it worked even better than Housecall Pro, it does not. When asked to cancel; because sales representative lied about what platform could do; Fieldedge instead told our company it was our disconnect and we signed a contract. FYI it turns out the contract does say they will give a trial demo, but it turns out it is not offered except for a few elite customers.

Pros

Platform looks glossy and professional.

Cons

Hard to navigate for both technicians/office staff. Platform does NOT allow office staff to access jobs. Platform frequently locks out technicians and office staff. Fieldedge does NOT have a solution for this.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Told by Fieldedge it would do everything housecall does and also integrate with quickbooks.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reasons for choosing FieldEdge

We liked they could intergrate with quickbooks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EK

Ernie K.

Office Manager

Construction

### "I AM SO SORRY"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

September 19, 2024

Deception from the beginning (see example below). We were promised at signing a rate of 2.7% for each credit card transaction. The merchant service provider, Clearent, their owner, charged us 3.4% right off the bat. We were promised a $100 discount for the term of the contract. Ten months into the lease they tried to remove that discount, but I caught them. Deceptive company. The sales person said we would not be required to use QuickBooks, a canned program with no customization. Instead we are paying $70 for QuickBooks, which we never use. Lousy program. We are mainly leaving because of all of the flaws and difficulty using the program experience by our technicians in the field and everyone else. Now see the worst example below.

Pros

They offered features to help us evaluate performance and clients.

Cons

Deceptive practices. We were told we would pay 2.7% using Clearent, FieldEdge's owners, but they charged us 3.4% right off the bat. They never admit to weaknesses in the program, but blame the user for not doing it right. Without empathy for our problems, they could not help us. See below for biggest disappointment.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Jobber lacked features we needed to evaluate performance and clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 23, 2024

Hi Ernie, Thank you for taking the time to share your feedback with us. The pros and the cons were helpful to us. Please contact us at customermarketing@fieldedge.com so we can gather more information and help you in any way we can. We look forward to connecting with you soon.

LW

Leon W.

Service Manager

Construction

### "FieldEdge is okay at a lot of things"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

May 6, 2024

A lot of our issues honestly probably came from the initial setup. Things weren't done properly then we could never seem to get it set up correctly afterward due to poor customer support. We left FieldEdge for ServiceTitan a few years later and never looked back.

Pros

Ease of use for technicians in the field and office staff.

Cons

Support. We got almost no support from field edge while using their software. We were often left to figure things out on our own.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Reasons for choosing FieldEdge

FieldEdge was more affordable at the time. As it turns out, you get what you pay for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 23, 2024

Hi Leon, Thank you for taking the time to share your feedback with us. Please contact us at customermarketing@fieldedge.com so we can gather more information and help you in any way we can. We look forward to connecting with you soon.

RS

Rodney S.

Service Manager

Construction

### "FieldEdge Save Your Time"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 19, 2024

Once again save your time because they can't perform to provide you what you were presented. They obviously put all their time and effort into the presentation to trap you and once you terminated your previous software you would have to move forward with them. Lot's of misleading cost structure and several different companies to deal with for signatures, payments, etc. Just a complete fraud

Pros

Great sales presentation, however it can't perform to the standards of what they are selling.

Cons

The Sales presentation would be great if when implemented it would actually work. It doesn't and they oversell what and how they can perform. Upon launch after 5 months of implementation we couldn't process a customer payment which is fundamental and elementary.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 23, 2024

Hi Rodney, Thank you for taking the time to share your feedback with us. Please contact us at customermarketing@fieldedge.com so we can gather more information and help you in any way we can. We look forward to connecting with you soon.

[View all Reviews](https://www.capterra.com/p/111740/FieldEdge/reviews/)

Popular comparisons

[FieldPulse vs FieldEdge](https://www.capterra.com/compare/111740-153475/FieldEdge-vs-FieldPulse)[ServiceTitan vs FieldEdge](https://www.capterra.com/compare/111740-150053/FieldEdge-vs-ServiceTitan)[BuildOps vs FieldEdge](https://www.capterra.com/compare/111740-194155/FieldEdge-vs-BuildOps)[Jobber vs FieldEdge](https://www.capterra.com/compare/111740-127994/FieldEdge-vs-Jobber)[Service Fusion vs FieldEdge](https://www.capterra.com/compare/111740-135788/FieldEdge-vs-Service-Fusion)[Housecall Pro vs FieldEdge](https://www.capterra.com/compare/111740-140363/FieldEdge-vs-HouseCall-Pro)[ServiceBox vs FieldEdge](https://www.capterra.com/compare/111740-136363/FieldEdge-vs-ServiceBox)[Limble vs FieldEdge](https://www.capterra.com/compare/111740-162600/FieldEdge-vs-Limble-CMMS)

[ServiceTrade vs FieldEdge](https://www.capterra.com/compare/111740-132690/FieldEdge-vs-ServiceTrade-Commercial)[ServiceWorks vs FieldEdge](https://www.capterra.com/compare/111740-183679/FieldEdge-vs-ServiceWorks)[Commusoft vs FieldEdge](https://www.capterra.com/compare/111740-149651/FieldEdge-vs-Commusoft)[BigChange vs FieldEdge](https://www.capterra.com/compare/111740-149479/FieldEdge-vs-JobWatch-powered-by-BigChange)[Smart Service vs FieldEdge](https://www.capterra.com/compare/111740-149343/FieldEdge-vs-Smart-Service)[Workiz vs FieldEdge](https://www.capterra.com/compare/111740-147525/FieldEdge-vs-Workiz)[Simpro vs FieldEdge](https://www.capterra.com/compare/10529-111740/Simpro-Enterprise-vs-FieldEdge) 

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