--- title: "FieldEdge Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FieldEdge Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/111740/FieldEdge/" page_type: "product" language: "en" --- # FieldEdge Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldEdge ## What is FieldEdge? The field service management software to run your entire business is the one that the owner, office staff and technicians actually find helpful! Save 20+ hours/week with a seamless QuickBooks integration - no more double entry! Our mobile app gives technicians all the information they need to provide great customer service and be more efficient on-site. Less hassle and more control, FieldEdge is the ultimate field service software to connect your team in the office and field. ## What is FieldEdge used for? [HVAC](https://www.capterra.com/hvac-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Top alternative Featured Overall rating Based on 313 user reviews Reviews sentiment Positive 79% Neutral 10% Negative 11% Pros & cons Efficient and intuitive dispatch tools Responsive and knowledgeable support team Frequent software bugs and glitches Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FieldEdge?[Manage this product listing](https://www.g2.com/products/fieldedge/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FieldEdge 4.1 (313) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (313) Ease Of Use 4.5 (498) Value For Money 3.9 (187) Value For Money 4.5 (491) Customer Service 4.4 (307) Customer Service 4.7 (494) ## FieldEdge alternatives [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/111740/FieldEdge/alternatives/) ## FAQs about FieldEdge Overview ### What problems does FieldEdge solve? FieldEdge solves paper-based dispatching, slow invoicing, manual QuickBooks entry, and poor visibility into technician status by centralizing scheduling, work orders, customer history, billing, and payments in one system. HVAC, plumbing, locksmith, and other field service teams benefit most, especially dispatchers, office managers, technicians, and owners tracking productivity and collections. Answer based on 168 reviews Overview ### Which roles and teams benefit most from FieldEdge? FieldEdge is most used by office managers, service managers, dispatchers, and business owners in field service companies. Administrative teams rely on it for scheduling, invoicing, and customer records, while operations leaders manage technician workflows and service delivery. Executives and finance staff use it to monitor performance, cash flow, and overall business efficiency. Answer based on 293 reviews Overview ### What company size and industries is FieldEdge built for? FieldEdge is designed for small service businesses, with 98% of reviewers from small businesses and top usage in Consumer Services and Construction at 36% each. It serves HVAC, plumbing, electrician, locksmith, and appliance repair companies, with limited midsize adoption at 2% and enterprise use at 1%. Answer based on 312 reviews Features and Usability ### What are the key features of FieldEdge? FieldEdge includes core field service tools like dispatch management, drag-and-drop scheduling, work order creation, and invoice management. Differentiating features include QuickBooks integration, a mobile app for technicians, customer history and service history access, plus payment collection in the field and real-time status updates from the dispatch board. Answer based on 137 reviews Integrations ### Which third-party tools and platforms does FieldEdge integrate with? FieldEdge connects natively to QuickBooks Online, QuickBooks Online Advanced, QuickBooks Desktop, QuickBooks Enterprise, Xplor Pay, Podium, and Profit Rhino. Its catalog also includes Customer Lobby, DocuSign, Sage Intacct, Twilio, ReviewBuzz, and pulseM, giving FieldEdge 10 third-party integrations across accounting, payments, messaging, and customer reviews. Answer based on 38 reviews Getting Started and Support ### How easy is it to onboard and train a team on FieldEdge? FieldEdge offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say basic tasks are easy for office staff, dispatchers, and new hires to learn quickly, sometimes in a day. Admins and teams setting up accounting, reporting, or broader workflows usually need more time, hands-on support, and follow-up training. Answer based on 66 reviews Getting Started and Support ### What customer support options does FieldEdge offer, and how do users rate the experience? FieldEdge offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, knowledgeable, and patient, with quick help during setup and daily use. Some reviewers report inconsistent answers, callback delays, weaker help after onboarding, and occasional frustration when urgent issues take longer to resolve. Answer based on 137 reviews Features and Usability ### Is FieldEdge easy to use for office staff and technicians? FieldEdge works well for many service businesses that want faster scheduling, dispatching, and field invoicing with limited training. Office staff often find the dispatch board and QuickBooks connection straightforward, while some technicians and less technical teams find certain workflows, reports, and setup steps less intuitive than expected. Answer based on 68 reviews Features and Usability ### How well does FieldEdge handle invoicing and payments? FieldEdge handles field invoicing, payment collection, and QuickBooks syncing well for many HVAC, plumbing, and service teams. Mobile invoicing, email delivery, and customizable invoice forms help reduce office work, but some businesses report limits around invoice edits, shared record conflicts, tax setup, and visibility into detailed invoice history. Answer based on 58 reviews ## Pros and Cons Efficient and intuitive dispatch tools 88% positive reviews out of 34 Most users report dispatch management simplifies scheduling, real-time tracking, and work order assignment, boosting operational efficiency. Frequent software bugs and glitches 55% negative reviews out of 58 Most reviewers find bugs and technical issues disrupt tasks, causing frustration and requiring repeated troubleshooting efforts. Chris M. Lead Service Technician, 2 - 10 employees. "What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed" Responsive and knowledgeable support team 89% positive reviews out of 28 Most reviewers describe staff support as quick, helpful, and attentive, consistently resolving questions and issues efficiently. Extensive customizable feature set 89% positive reviews out of 27 Most reviewers indicate features are highly customizable, regularly updated, and support a wide range of business needs. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) FieldEdge supports all three features that reviewers identify as most important: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work on schedule, monitor job progress in real time, and give field staff access to key information from anywhere, allowing teams to respond faster and manage daily operations more efficiently. Job Tracking 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Scheduling 4.1 (29) 65.52% of 29 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.1 (22) 68.18% of 22 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Creation 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create a new work order Billing & Invoicing 3.6 (25) 60.00% of 25 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dispatch Management 4.0 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed FieldEdge 108 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Database: Collection of data related to the costs associated with various items, products, services, or activities - Cost Estimating: Forecast the cost and resources required to complete a project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For General Contractors: Intended to be used by general contractors - For HVAC Companies: Software designed specifically for HVAC companies - For Locksmiths: Software is designed specifically for use of locksmith companies - For Plumbing Industry: Serving plumbing industry professionals - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price and Cost Calculations: Calculate rule-based prices for a product/service - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (213) 3.9 Based on 213 reviews ## Pricing Value for money 3.9 (187) Select Custom Quote Available It includes: - Dispatching - Booking - Scheduling - Digital agreements - Quote - Customer Management - Pricebook Premier Custom Quote Available It includes: - Advanced Dispatching - Custom Quotes - Service agreements - 10 Reports - Mobile App Elite Custom Quote Available It includes: - Create Unlimited Reports - Call Recording - 2-Way Texting - Customer Portal - Field Services Academy Value for money 3.9 (187) 3.9 Based on 187 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Podium](https://www.capterra.com/p/164285/Podium/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[ HVACBizPro](https://www.capterra.com/p/195648/HVACbizPro/)[ pulseM](https://www.capterra.com/p/235266/pulseM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (307) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (307) 4.4 Based on 307 reviews ## User reviews Overall rating 4.1 Based on 313 reviews Filter by rating 5(165) 4(82) 3(33) 2(9) 1(24) Mentioned topic Sorted by most recent KV Kylee V. Controller Financial Services ### "FieldEdge Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 18, 2026 Overall, Fieldedge is a good option for small, start up service companies that need a quick solution. Pros Fieldedge is a good option for a quick start up/implementation if you do not want to spend a lot of time getting up and running. Good, basic options. Cons The reporting is not good and the cost does not seem worthwhile for the experience. It has a lack of controls which makes it challenging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Cathy D. Owner Accounting ### "FieldEdge is not your average CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 11, 2026 FieldEdge is ecellent for sending invoices, keeping customer history and service agreements. FieldEdge was built with multi-truck HVAC operations in mind rather than being just a CRM tool Pros I liked the reporting in FieldEdge. FieldEdge is a great scheduling tool and way for my clients to keep in contact with their customers. Cons I honestly don't have a complaint about FieldEdge at this time. I have heard the field employees complain about the app. This is one I'd take seriously for an HVAC company. Some technicians report the mobile experience as slow or frustrating. There are also reports of invoices or information not appearing correctly after being entered in the field. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bhawna D. Recruiter Computer Software ### "Receiving field edge" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 9, 2026 Overall, my experience with FieldEdge was positive. It is a useful platform for managing field service operations, improving scheduling and organization, and keeping customer and job information in one place. Pros FieldEdge is easy to use and provides helpful tools for scheduling, dispatching, invoicing, and managing customer information. It helps streamline daily field service operations and keeps important information organized. Cons Some features can take time to learn, and the interface could be more modern and customizable. Managing larger amounts of information can also feel a little overwhelming at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ron C. Engineering and Maintenance Leader Industrial Automation ### "Highly focused on trades, sometimes rigid for industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2026 Good software for basic billing and field service, but the tool quickly reaches its limits when managing complex industrial maintenance and engineering workflows. Pros FieldEdge shines in connecting field service maintenance directly with real-time accounting, especially thanks to its smooth synchronization with QuickBooks. Cons The application was clearly built for residential service trades (HVAC, plumbing) and lacks flexibility for heavy industrial maintenance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ricky S. VP World Class Maintenance Maintenance and Reliability Facilities Services ### "The dedicated operational tool for tracking our field service jobs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 21, 2026 Pros FieldEdge is tailored specifically for technical maintenance operations. Scheduling technicians for renovation projects or emergency repairs is remarkably smooth. Cons The desktop interface feels dated and could use a modern refresh. Synchronization delays sometimes occur when technicians work in areas with poor mobile reception (basements, isolated mechanical rooms). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sebastien T. Développeur Web Higher Education ### "Mon avis sur FieldEdge63" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 14, 2026 Pros fieldedge aide beaucoup dans la gestion des interventions et le suivi des activités terrain Tout est centralisé. Cons je n’ai pas utiliser longtemp ce logiciel pour decouvrir plus de probleme mais je pense que ses fontionnnalite sont pas facile a comprendre Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sai Akshith L. Assistantship Education Management ### "Robust and Reliable Field Service Management Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 17, 2026 FieldEdge is a robust and reliable field service management platform that significantly improves dispatch efficiency and streamlines invoicing. It has been a valuable asset for our team. Pros FieldEdge provides a robust solution for scheduling and dispatching, which has greatly improved our operations. The seamless integration with QuickBooks is a major plus, ensuring that our financial data remains accurate and up-to-date without manual double-entry. Cons While highly effective, the mobile app occasionally experiences minor synchronization delays. There is also a slight learning curve for technicians who may not be as comfortable with new technology, requiring some initial training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joshua M. OWNER Construction ### "The truth about Field Edge." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 1, 2026 My experience is not good with them. I will not recommend them to any other business owner. All I want is to get out of the two year contract at a fair price and they just want to collect full price for it. The system does not do what was promised. DO NOT GET SUCKERED IN. THEY WON'T WORK WITH YOU. Pros The system is not hard to navigate. Customer service is quick to respond but you get different answers depending on who you talk to. Cons It was very over sold by their people. They will tell you it does a great job with Quick Books. We have had nothing but problems. Customer service is not helpful as two people will give you different answers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WG Wayne G. Owner operator Electrical/Electronic Manufacturing ### "Good starter software " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 March 28, 2026 Good. Just not robust enough for our business great for a 3-4 man shop. I would suggest it for someone getting started with software, or someone not familiar with online record keeping. Pros It was simple design. I liked the photos of materials. I like how the mobile app didn’t have to many buttons to get lost in. Cons It didn’t offer enough systems that we need at our business size. Moved to a software that had more kpi tracking. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Needed more than service management. Also wanted to mange projects Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP David P. Director of Special Projects Construction ### "FieldEdge: A Fair Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 4, 2025 It was alright, getting data was kind of a pain, but that honestly could be the company that was entering the data. The old "Garbage In, Garbage Out" thing. Pros Compared to other CRMs, it's okay. It does what it is designed to do. Cons A lot less intuitive than say, ServiceTitan. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reasons for choosing FieldEdge Cost savings, and the reps were persistent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/111740/FieldEdge/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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