Who Uses This Software?

Over 30,000 non-profits and churches of all sizes use Servant Keeper to manage donors and contributions.


Average Ratings

431 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $250.00/one-time
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Servant PC Resources
  • www.servantpc.com
  • Founded 1994
  • United States

About Servant Keeper

Servant Keeper will help you quickly and easily manage and communicate with your donors. Entering and managing many donors giving to multiple funds is a breeze and you will love how easy it is to email or mail end of year giving statements. You can even let your donors download their own statements. Split contributions, recurring giving, pledging, online giving, text to give - do it all! We can convert your current donors and transactions! Get your free demo and watch the donor overview video!


Servant Keeper Features

  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

Servant Keeper Reviews Recently Reviewed!


Excellent what more can I say about this program

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to use and if you have any problems and/or questions some one at Servan Keeper si always willing to help you.

Cons: There is nothing I do not like about this program; however, I do not use the contribution part of Servant Keeper

Vendor Response

by Servant PC Resources on April 18, 2018

Hi Hazel, thank you for using Servant Keeper to manage your ministry and thanks for recommending it to others! I recommend having your finance team check out the videos on posting contributions and emailing/mailing statements. They will love that! - the Servant Keeper Team

Capterra-loader

Good program for financials, but limited

Apr 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Great accounting features, as well as a great tool for creating a church database. It does help streamline your operation in these areas.

Cons: Lack of ability to properly handle scheduling, calendaring, etc.,, in a user-friendly format. To do so, the use of other tools might be required, which can often confuse and frustrate users.

Vendor Response

by Servant PC Resources on April 13, 2018

Hi John, thanks for using Servant Keeper! I can't find a customer record for you, but you are correct in that Servant Keeper was not designed for schools but for churches. Thanks! - the Servant Keeper Team

We have just started digging into the SK8 software. So far it is great!

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is pretty intuitive. I have handled the expense side of finances at our church and it has been a smooth transition to learning and using SK8. I especially like the guidebooks that are easy to read, offer suggestions for things I didn't know could be done and FAQs sprinkled throughout the guidebooks.

Cons: I'm not sure I've used it enough, but there is some reporting capabilities I would like to have that I don't have so far. Could be just a matter of spending more time with the data.

Vendor Response

by Servant PC Resources on April 13, 2018

Hi Pam, thanks for using Servant Keeper and for recommending it to others! I know you'll love the hundreds of new features in the latest version. - the Servant Keeper Team

Well thought out. You can tell the developer was familiar with church ministry.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have the cloud so we appreciate the accessibility of our records. We are not limited or tied to just one computer.

Cons: Because there are so many features, there is a bit of a learning curve. The more you get familiar with the program the easier it gets to move around within the software.

Vendor Response

by Servant PC Resources on April 02, 2018

Hi Steve, thanks so much for recommending Servant Keeper. It's a joy to serve your ministry and I know as you grow you'll get a lot out of all the features. thanks for using Servant Keeper! - the Servant Keeper Team

Great CMS

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We used this product for about 7 years and if you are starting out it is great and it is very simple to use.

Cons: One thing that I didn't like is they raise the price as you grow. So there are levels, if you have a membership of 1-100 it is one price for the license, 101-200 another price. That is the only limitation I did not like.

Vendor Response

by Servant PC Resources on March 29, 2018

Servant Keeper pricing is not based on the number of records or members. Even a church of 10,000 active members can be on Level 1 with just three administrative users.

I am only reviewing the check-in software.

Mar 25, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: It. Is. The. Worst.

Cons: Everything. Program rarely works correctly, and when it does, it's slow. Updates wipe all old information and everything need a reentered. No help desk available on Sunday mornings. Kids' names are very tiny on nametags. It has causes nothing but endless headaches.

Vendor Response

by Servant PC Resources on March 29, 2018

We're unable to locate your record, It sounds like you¿re on an older version, please contact us so we can get you on the latest version of Check-In at no charge (which includes mobile check-in) and give you a free training to make sure you're getting the most value.

Very good program for our church camp

Mar 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The different reports that you have at your fingertips. Also we have found all of the representatives from Servant Keeper that we have dealt with have been very helpful

Cons: I cannot give you an area of the program that we have found to be problematic. Our use is limited in comparison to many churches, but it meets our needs

Vendor Response

by Servant PC Resources on March 27, 2018

Hi Debbie, thanks so much for taking the time to recommend Servant Keeper! It's an honor to serve your camp and we are so happy to hear about your positive experience. Thanks for using Servant Keeper! - the Servant Keeper Team

Capterra-loader

Servant Keeper is a great way to organize and manage volunteers

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is really cost effective; when researching, it is one of the less costly options. It also is great for keeping volunteers organized as well as communicate among the groups that are working together in teams. It is definitely worth the cost

Cons: It can take a little bit of time to organize groups of volunteers and all of the contact information and specific specs for each person. This initial time spent getting the program situated will be saved in the long run though! It is worth taking the time to do it right!

Overall: Great software for a great price! Keeps volunteers organized!

Vendor Response

by Servant PC Resources on March 20, 2018

Hi Rachel - thanks for using Servant Keeper and for doing the ministry that you do! We are honored to be a part of your work and excited that Servant Keeper is helping you! - the Servant Keeper Team

Good-Cost Effective Ministry Software

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Servant Keeper is a valuable software program for churches and leaders with limited budgets. We used the trial version and were impressed. It is easy to use and as effective as many other programs on the market.

Cons: The only negative is that it is not as broad and diverse as other programs but for smaller churches, well worth the investment.

Vendor Response

by Servant PC Resources on March 19, 2018

Hi Robert, thanks for using Servant Keeper. We're glad you are finding it valuable for your ministry and a good fit for your budget. I'm sure as you grow you will use the many features Servant Keeper has to offer like mobile attendance, child check-in, online giving, etc. Thanks for posting a review! - the Servant Keeper Team

Good program and cost effective

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a good cost effective all around program for ministry and churches. It seems to do the job and offer a balanced connection with those in one's ministry.

Cons: While there are other software programs that are more detailed and broader based, Servant Keeper is more cost effective for your own congregation, yet sufficient enough to do what you need.

Vendor Response

by Servant PC Resources on March 20, 2018

Hi Ronald, thanks for recommending Servant Keeper. It's a joy to serve your ministry! - the Servant Keeper Team

Great Product

Mar 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a great option for churches who are looking to grow ministries and manage that growth.

Cons: There is a bit of a learning curve with Servant Keeper. We had to train our staff and volunteers on navigating it.

Vendor Response

by Servant PC Resources on March 19, 2018

Hi Kirsten, thanks for posting a review and we are so glad Servant Keeper is helping you grow! - the Servant Keeper Team

An organizational tool for all churches. Easy to use for beginners when taking attendance.

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Very easy to pick up and start using right off the bat. Inputing people's names or families is a breeze. The menu is easy to navigate especially for people just starting off. Works for all areas of ministry (from students to adults)

Vendor Response

by Servant PC Resources on March 19, 2018

Hi Benjamin, thank you for using Servant Keeper and for your ministry to youth! We're glad you are finding Servant Keeper so easy to use and we also appreciate you taking the time to give us a review! - the Servant Keeper Team

Editing Reports to suit your needs

Mar 05, 2018
1/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: If Servant Keeper is going to offer the Edit Report feature, they should provide support for that feature--which at this time they do not. A person must be knowledgeable of how to do the editing or the church has to find some one.

Pros: I like that Servent Keeper offers different report templates to choose from. SK makes it easy to use the program. As in entering information of a person when one creates a profile. Attendance can be changed if needed and saved for any given day and save that change.

Cons: Ability to have a larger variety of Attendance reports to choose from is lacking. There is no support on on editing a report to suit the individual church needs.

I love Servant Keeper Church Software. We use it in our church office for contributions we receive.

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really, really love how easy Servant Keeper is to learn and use. It makes my work much easier than it was before we started using it.

Cons: What I like least about Servant Keeper is how it times out when you have to switch to another program or app to check something.

Vendor Response

by Servant PC Resources on March 06, 2018

Hi Marie, we're so glad you love Servant Keeper and it's a joy to serve your ministry! I'm happy you find it easy to learn and that it's making your job easier. For security purposes your session will time out after a period of inactivity, so that's why you are noticing that. - thanks for the 5 star review! - the Servant Keeper Team

Our church has used Servant Keeper for years to track family/individual data and contributions.

Mar 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The reports feature is really helpful allowing you to customize data for mailings, stats for the church staff, and lots more.

Cons: The upgrades sometimes cause issues if all computers are not updated simultaneously - allowing only one user access at a time until all users update.

Overall: It helps us organize our member's information.

Vendor Response

by Servant PC Resources on March 07, 2018

Hi Jessie, thanks for using Servant Keeper. I'm glad you like the reporting, we are always adding new reports and now, with the online report center, you can even download reports made by other Servant Keeper users. Thanks for recommending us! - the Servant Keeper Team

Very easy to use.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A great way to keep files up to date. It has a variety of information that can be collected and stored on each person in a family.

Cons: It offers so much, and I have not even come close to using everything that is provided. I would like to have more time to try all that the program can do.

Overall: It is organized and a great way to keep information.

Vendor Response

by Servant PC Resources on February 28, 2018

Hi Kris, thanks so much for using Servant Keeper and for giving us five stars! We're glad to serve your ministry. - the Servant Keeper Team

Product is great until you need support, then you are toast.

Feb 15, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Fairly easy to use - again - unless you run into trouble and then need support. After having difficulties with the support issue - the cons outweigh any pros.

Cons: SUPPORT! Non-existent unless you expend tons on support package or price PER phone call - unacceptable. Because of the lack of support I honestly cannot recommend this product to anyone.

Overall: Frustration with no support without spending tons of money.

Vendor Response

by Servant PC Resources on February 28, 2018

Hi Sheree, first, thank you for using Servant Keeper and for sharing your thoughts. I'm glad you rate Servant Keeper easy to use. Regarding support: Many companies, including most of our competitors, out-source their support to disconnected call centers so they can provide "free support". The problem is, when you call those help centers you feel like you know more than the person you're calling or you're stuck waiting weeks for an email response. We elect to provide high quality live support starting at just $99/year. In this way we can provide dedicated professionals who offer the highest level of support. (Every one of our agents works in the same building as the rest of us.) As reviews on Capterra attest, our support team is well loved by our customers. I know that's not exactly what you want to hear but wanted to take time to explain that for you. As always we also offer free trouble shooting support if you run into any technical issues.- thanks again for using Servant Keeper.

Quick satisfaction, extremely knowledgeable, so patient and courteous.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use! The presentation of the information. The huge array of reports and reporting options available. The integration with email is fabulous. The merge feature is so easy. Love how you can perform a quick sort on so many of the reports--the information is always right on hand with just a few keystrokes! Our clergy cannot say enough good things about the mobile app--they use it practically daily. Everyone in the office loves using this program!

Overall: There are so many reports and options, and some of our staff (myself included) sometimes cannot see the forest for the trees. We try to make a task or getting a report harder than it has to be. A call to the help desk and we quickly get an answer.

Vendor Response

by Servant PC Resources on February 16, 2018

Hi Jeanne! It's a joy to serve your ministry and we are so thrilled to see your review! So glad to hear how you are using Servant Keeper and that the mobile apps are being used by your clergy. Thanks for taking time to post a review! - the Servant Keeper Team

I am so thrilled with this software.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has streamlined our ministry across the board. The ability to change an address or phone number in every category in one fell swoop is fabulous!

Cons: That it will not run with TeamViewer. Team Viewer is a program that I use often. It is time consuming and frustrating to have to continually turn these programs off and on. I would like for them to play together nicely.

Vendor Response

by Servant PC Resources on February 15, 2018

Hi Dawn, We're so glad Servant Keeper is serving your ministry well! We've reached out to Team Viewer and at this time we're not sure why their application won't run while Servant Keeper (and many other apps) are running. Thanks for using Servant Keeper and thanks for the five star review! - the Servant Keeper Team

Fantastic customer service

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like all of the services it provides. It is easy to use and when I don't know something I love being able to call the Help Desk. They are very knowledgeable. The software has so much capabilities. I am hopeful it will continue to grow!

Overall: It keeps track of all of our data entries. SK is our database for everything so we benefit from it daily! I don't think we could properly run our office without Servant Keeper.

Vendor Response

by Servant PC Resources on February 14, 2018

Hi Sara! thanks so much for your kind words and for using Servant Keeper. It's a joy to serve your ministry and we love to hear from you! - the Servant Keeper Team

Investing in the Helpdesk saved me as a customer with Servant Keeper

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how much time it saves me. Highly proficient. Love the Help Desk department!. They are quickly becoming my 2nd family.

Cons: Cannot purchase without Helpdesk. I was a little taken back at first by the fact that the we invested into servant keeper and when we needed training on the program we were told that we needed to pay more money to learn how to use the software.

Vendor Response

by Servant PC Resources on February 14, 2018

Hi Scott! Thanks for using Servant Keeper and we're glad you're taking advantage of the HelpDesk. Many companies outsource their HelpDesk so that they can offer "free" support. Many times when you call for help with one of those companies you feel like you know more than their support department. That's the nature of "free" support, unfortunately. At ServantPC we don't outsource our support. Our HelpDesk agents work in the same building as the rest of us. Then there are some other companies simply raise their monthly prices to build in the cost of support. In order to keep our prices down (starting at 9.99/mo!) a HelpDesk subscription with Servant Keeper is always optional. Also, there is help built into the system and lots of ways to get free assistance, but we have worked hard to develop a pricing model that makes high quality support available. thank you and it's an honor to serve your ministry! - the Servant Keeper Team

Outstanding Customer Service

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Customer Service is so helpful and friendly. I have always had a very good experience when using Servant Keeper help desk.

Overall: Better understanding of the set up and the many functions that can be utilized with this software.

Vendor Response

by Servant PC Resources on January 19, 2018

Hi Patricia, thank you for posting a review thank you for using Servant Keeper! It's always a joy to help you. - the Servant Keeper Team

Keeps our records updated and easily reported on

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a one-stop-shop for all church related records and data. We utilize this for all financial records and it can be used to generate tax forms and report on attendance among other features.

Cons: Reporting is robust, but to the point that it becomes confusing. We have had our secretary heavily trained on the software so she is our resident expert.

Vendor Response

by Servant PC Resources on January 18, 2018

HI Tim, thank you for using Servant Keeper and for posting a review. Contact us if you need help with reports, there are a lot of reports and options in Servant Keeper. It's a joy to serve your ministry. - the Servant Keeper Team.

My experience since the very beginning has been awesome

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to track pledges, print statements in five minutes or less, user friendly, great help desk, professional, and simply the best.

Overall: Time

Vendor Response

by Servant PC Resources on January 18, 2018

Hi Bonnie, we are so thrilled that Servant Keeper is meeting your needs and helping you easily produce contributor statements! - the Servant Keeper Team

Great support from the help desk yesterday!!!

Jan 16, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the clean appearance of the reports, especially the statements that parishioners and other contributors receive on a quarterly and annual basis.

Cons: It's a little unwieldy to navigate. It feels like a Windows program that's been built on a DOS chasis.

Overall: I value the fact that all church information (not just the accounting, for which I am responsible) can be tracked in one place.

Vendor Response

by Servant PC Resources on January 19, 2018

Hi Patricia, thanks for using Servant Keeper! glad we were able to assist you. Remember you can use the web and mobile apps in addition to the desktop application. Thanks for letting us serve your ministry! - the Servant Keeper Team

Capterra-loader

Servant Keeper gets across the board. Their salesman,

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We formed a committee to review electronic giving in early November. In this process we learned that our church had purchased SK, but had not implemented it.

After reviewing the benefits of SK we decided we should first implement SK before moving into electronic giving. We tested SK live for over a month to confirm that it work for us. Prior to SK we used PowerChurch Plus for membership records and manually recorded all of contribution records by hand on paper ledgers.

The conversion from PCP went very well using the SK provided tool for data conversion. In this process we moved 525 families with 1149 members to SK from PCP in a manner of minutes.

The SK salesman met with us almost daily over the phone to answer our questions when we were in the month long evaluation. He answered both functional and technical questions as we tested the functionality.

At this point we have implemented the membership and contributions modules from SK. We are planning to implement the Directory next and then get into email ' text communication in the Church membership.

The guys entering the contributions especially enjoyed doing the "Ka-Ching" feature that sounded every time they entered a contribution. Overall at this time we are very happy with SK and the service they have provided as we implemented the software. We decided to implement the "cloud" version of the software and it works as fast as the local version which we used in testing.

Cons: We wish that all of the features were rolled up in the cost for the cloud version.

Other than that there everything has worked as advertised.

Overall: Online directory for church membership.
Saved many man days of work recording and tabulating contribution statements to the membership.
Opens door to online communication to church membership.'
Allows membership to review their giving statements at any time online.

Vendor Response

by Servant PC Resources on January 26, 2018

Hi Albert, very kind of you to leave a very detailed and glowing review of Servant Keeper. It's an honor to serve your ministry and we are so glad that SK is a blessing for you! - the Servant Keeper Team

Servant Keeper Rocks!

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! This system is so user friendly and intuitive. You can tell that people who actually are familiar with the ins & outs of church data usage had some input into the development of this software package. Being a systems design/development person, I can tell immediately if a package was designed mostly developers w/very little (if any) end user input or knowledge or if actual knowledgeable users were involved, as it makes a WORLD of difference.

Overall: Ease of use; very flexible; highly functional for all users

Vendor Response

by Servant PC Resources on January 26, 2018

Hi Tanya! Thanks for your kind words and we are very excited to serve you and your ministry. So glad Servant Keeper is working well for you! - the Servant Keeper Team

Have been with them 3 years. Easy to use and CS is always helpful.

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of management and navigation within the software. Easy database to compile information about our parishioners and easy to retrieve necessary information for reports.

Vendor Response

by Servant PC Resources on December 27, 2017

Hi Leah, we're so glad Servant Keeper is helping you manage your ministry! It's an honor to serve you! - the Servant Keeper Team

Very knowledgeable and helpful

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Tracking of info and producing reports of homebound, attendance patterns, reports for about any scenerio

Overall: Tracking our congregation on spiritual gifts, ministries

Vendor Response

by Servant PC Resources on December 21, 2017

Debra thank you for using Servant Keeper and for posting a review. It's an honor to serve you and your ministry. God Bless! - The Servant Keeper Team

Great customer service!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly!! Very helpful in managing all our churches needs--both financial and relational.

Vendor Response

by Servant PC Resources on December 21, 2017

Hi Kathleen, thanks so much for taking the time to post a review and recommend Servant Keeper. It's a joy to serve your ministry! - the Servant Keeper Team

All of the staff members I've had contact with have been very pleasant and helpful.

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We are a non-profit mission organization so we only use the membership part to enter our donors and the contribution part to enter donations. We love being able to edit and design reports for our specific needs. The ease of entering donations.

Cons: That we cannot purchase the modules that we need. Since we are a small mission organization we are using SK to track our donations.

Vendor Response

by Servant PC Resources on December 07, 2017

Hi Cozene, we appreciate you taking the time to post a good word for Servant Keeper and we are honored to serve your ministry. Concerning the modules, with Servant Keeper you get all parts of the program for one low price. thanks for using Servant Keeper! - the Servant Keeper Team

The best of the best

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Fun, easy!

Pros: This software makes life easy, quick, and affordable. I have to say that there is something great!!!!

Very good system overall

Dec 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: good variety of reports. Interactive with database, emails, and other functions. Complete profile info for each person.

Cons: not compatible with email system for global emails. Have to manipulate a bit. changing group report search info a bit involved.

Vendor Response

by Servant PC Resources on December 07, 2017

Hi Debbe, thanks for using Servant Keeper. You should be able to use the built in Servant Keeper email tools with any email address/account. Please call us so we can help you set that up. - the Servant Keeper Team

Always helpful!

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is compatible for any size church. I am new to the mobile version but think we are going to love the flexibility. I am also excited that our members may update their own profile information.

Vendor Response

by Servant PC Resources on December 07, 2017

Hi Debbie! I'm excited for you also as you deploy more of the cloud features like mobile apps and online member profiles! Thanks for using Servant Keeper and for posting a review! - the Servant Keeper Team

I can't say enough about this program, OUTSTANDING

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am new to using the software, and although I was nervous, the program and customer service made it easy to navigate. The software is easy to move in. Changing accounts or errors made are easy to fix. Customer support is amazing. Although the church has used this software for years I am new and the support given by the Servant Keeper call desk is amazing. They have made it easy to ask questions and never treated me like a number. Great , just great persons to work with.

Overall: It helps us keep track of records in a more pointed tracking system, unlike any other program.

Vendor Response

by Servant PC Resources on November 28, 2017

Hi Lin, thank you so much for posting a review of Servant Keeper. It's a joy to serve your ministry and we love helping you! :) We are so happy that you are getting so much out of Servant Keeper! - the Servant Keeper Team

Servant Keepers support has been very good. Staff has been patient and helpful.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's at my fingertips for the information I need regarding our membership, it's updated for us - easy to use.

Cons: I'm not familiar with every aspect of the program. Setting up groups is more difficult . "Head of Household" for each grouping when it's only children who attend church - that's somewhat confusing.

Overall: Complete information regarding status of attendees.

Vendor Response

by Servant PC Resources on November 22, 2017

Hi there Ruth! Thanks for taking the time to recommend Servant Keeper. It's a joy to serve your ministry! I wanted to let you know that you can have kids with in a family record even if you don't have the parents information yet, that's not a problem. Give us a call if we can help. thanks! - the Servant Keeper Team

Conversion was easier than anticipated with the help of a Servant Keeper staff member.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allows an enormous number of reports of various types with various searches. It allows much more detailed information to be stored than our previous software allowed.

Cons: Because of the availability of so very many details, it is taking a large block of time to teach myself the software.

Overall: More detailed information, the ability to sort information into many categories.

Vendor Response

by Servant PC Resources on November 22, 2017

Hi Hilma, it's so great to hear how much you like using Servant Keeper and it's an honor serve your ministry. I'm glad you love the reports, we love them too! Did you know that every single report can be completed customized? Give us a call if we can help with that too. thanks for using Servant Keeper! - the Servant Keeper Team

It's great software that I've used for 10 years.

Nov 20, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Pros: I can do all my church's offering records along with helpful info. about members. Making a great directory is wonderful. tech support was very accommodating and helpful after I upgraded to 8.

Vendor Response

by Servant PC Resources on November 21, 2017

Hi Gary, thank you for using Servant Keeper so long and thanks for your five star overall rating! I'm glad Servant Keeper is a blessing to your ministry and it's always a joy to serve you! - the Servant Keeper Team

Always great support. I recommend to other churches when they ask.

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: User friendly!!!! And if I get in a bind I call support. They are always quick to help me figure out what is wrong. Usually it's the space between the chair and the keyboard (lol).

Overall: Quick ways to create reports. I like the opening screen of birthday, anniversaries, etc. It's great to be able give a member a quick call and give them a greeting. People appreciate the thought and it's so easy because the program gives me the info in one quick screen shot.

Vendor Response

by Servant PC Resources on November 21, 2017

HI Lori! Thanks for using Servant Keeper and for posting a nice review. It's a joy to serve you. I love the reminder tool also, it keeps people from "falling through the cracks" as we like to say! :) - the Servant Keeper Team

I use this software every time there is a need to enter all our members contributions. It's easy.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its very easy. Also, if there is a question about any part of the software the help desk is available.

Cons: I need more training on the different features within the software. So I am determined to sign to the online teaching to learn all I can and also attend the on-site training class.

It has helped me tremendously

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and I don't worry about losing my data. The help desk and representatives are great and walked me through every part of the download and install. All of my information is in one program and I can generate reports individually or in groups. It is also great for making phone books with individual information for our leadership teams. There are more things I like about this program and plan to learn much more as I go.

Cons: The only thing that frustrated me with the program was in the older version if I left the computer with program up and running after about five to ten minutes the program would freeze and I would have to exit out of the program completely and restart it.

Vendor Response

by Servant PC Resources on November 17, 2017

Hi Rhonda, thanks for using Servant Keeper! It's an honor so serve your ministry and we're so glad it is a help to you. I'm glad you like the printed directories, and don't forget to take advantage of the free online directory that comes with your subscription! - the Servant Keeper Team

Very professional - kind and patient!!!!!

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to work with and love the Directory that we can print out for our congregation. Helps me with locating the information about current and past members.

Overall: Effectiveness of how easy it is to locate the information that I need on the membership.

Vendor Response

by Servant PC Resources on November 16, 2017

Hi Marilyn, it's very kind of you to post a 5 star review. Thank you for using Servant Keeper and for letting us serve your ministry! I'm glad you like the directories and having the data at your fingertips. thank you! - the Servant Keeper Team

Easy of keying information in. And, the support desk has always answered my questions and have been

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Polite, professional and patient help from support desk. Layout is simple. Adding accounts and printing contribution statements easy.

Cons: When adding a batch I have to reenter the date on the calendar.
The program will stop if don't use it continuously during a session.

Vendor Response

by Servant PC Resources on November 16, 2017

Hi Christine, thanks for using Servant Keeper. We're glad we are able to serve your ministry and happy to see you using the contribution statements. Aren't they great! :) I'm not sure what you mean by "stopping" so please call us so we can help you. - the Servant Keeper Team

Awesome, easy to use

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its so user friendly. Even when you don't know how to do something, it is easy to find help and figure it out.

Cons: Having the Cloud version is great to be able to access from anywhere, but when our internet is down so is our program. Wish I had access to a downloaded copy as well as Cloud, but still prefer this program to any other

Overall: Easy access to members, both from work and from home.

Vendor Response

by Servant PC Resources on November 16, 2017

Hi there Pat! Thank you for using Servant Keeper and for taking the time to share a review. We're glad you find SK easy to use as that's extremely important to us. -the Servant Keeper Team

Servant Keeper is very easy to use . . .and, should there be an issue, the Help Desk is always there

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Because of I have used this software since 2004, I am so used to the software that I appreciate all of the features

Vendor Response

by Servant PC Resources on November 16, 2017

Hi Laura, thank you so much for posting a review. It's a joy to be serving your ministry for so many years, and the HelpDesk is encouraged by your "shout-out"! :) - the Servant Keeper Team

Very pleasant. The staff was efficient and knowledgeable. Willing to go the"extra mile" to help

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User Friendly. If there is any issue that we encounter while doing our work we know your staff is accesible and knowledgeable enough to assist us.

Vendor Response

by Servant PC Resources on November 14, 2017

HI Teresa, thanks for posting a review. It's always a joy to serve your ministry, and we're so glad Servant Keeper is helping you. - the Servant Keeper Team

Servant Keeper is easy to learn and works for our church.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The support is wonderful. The reports function is easy to run and customizable. We love the mobile apps that are available.

Vendor Response

by Servant PC Resources on November 14, 2017

Hi Lynette, thanks for using Servant Keeper, we're glad you're finding the mobile apps helpful. We are continuously adding new features to those so stay tuned! Thanks! - The Servant Keeper Team

Professional, knowledgeable help

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, good technical help, price is great, easy to learn. Not too long of a wait time to get help

Cons: Searching for individuals/families sometimes difficult if the last names are not the same. I work later that 6pm and would love to have helpdesk available after 6.

Vendor Response

by Servant PC Resources on November 14, 2017

Hi Yolanda, thank you for using Servant Keeper! A quick tip, you can search by any portion of first or last name when doing a name search. You can also use the cross referencing feature in your directories to help find family members with a different last name. Thanks! - the Servant Keeper Team

Great and Excellent Software

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like its simplicity in relation to the display of members profile. Its usage is also of ease and to talk of its features, it's really great because, in comparing it to other system we've used, this is so far more better than all.

Cons: The process to mark and track members attendance is very tedious. Despite that, it's great but if the implementation of bio-metric can be integrated to make members gets recorded when their hands are being scanned. This could make it more great to use with less effort for administrators.

I am a church deacon and we use Servant Keeper - I love it!

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how servant keeper has everything about the congregation and finances integrated. The membership module is nice, and I absolutely love the idea of having it all available on the cloud - however we haven't yet migrated.

Cons: Cons for us are that we're on an old desktop version. I wish we had upgraded to Servant Keeper's app. It would be nice is Servant Keeper could somehow make it even easier to migrate because I think some of the less-tech inclined people have a hard time seeing the benefit to make the transfer.

Overall: This software helps us track all our membership and offerings. It integrates making it easy to use and track - especially for end of the year tax purposes.

Vendor Response

by Servant PC Resources on November 10, 2017

Thank you for your review and for using Servant Keeper! We want to let you know that we will migrate your data for you, and all cloud users are offered free one-on-one coaching. Give us a shout when you get a chance! - the Servant Keeper Team

What a blessing Servant Keeper is!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's reliability is what I like most. It has been such a faithful program. Little to no errors, crashes, etc.

Cons: Just little preferences that are different for every church is what I like the least. No big dislikes!

Overall: Information at our fingertips in order to perform our roles as ministry assistant in an efficient and timely manner for our pastors and church.

Vendor Response

by Servant PC Resources on November 07, 2017

Hi Terri, it is so kind of you to post a review of Servant Keeper. It's a complete joy to serve your ministry and we're so glad that you have found Servant Keeper to be a reliable way to manage your ministry for so many years! - the Servant Keeper Team

I called the help line for a group and as always they are very knowledgeable.

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to update. Easy to add a family and to change the family information. The system usually is just fill in the blanks.

Cons: Groups can be difficult. When you are trying to create a group and you forget something, the system doesn't tell you what you forgot. Like those disabled files that I always forget.

Vendor Response

by Servant PC Resources on November 06, 2017

Hi Lesia, thanks for calling, we love to help. We're glad you're finding Servant Keeper easy to use and that you're using the powerful Groups features. It will soon be second nature to you! :) - the Servant Keeper Team

Needed help with a query

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! Its very comprehensive. Easy to use. Works well with outside programs (Word, Excel, etc.) Highly recommended for any size church.

Cons: Queries! Because of the extensive amount of data available to search, you sometimes need help sifting thru to ask the database the right questions.

Overall: Ease of access to information. Making own directories, labels and reports.

Vendor Response

by Servant PC Resources on November 06, 2017

HI Darlene, we're glad we could help you build the group you wanted! It's a joy to serve your ministry, thanks for taking the time to share your review with others! - the Servant Keeper Team

I dont remember the first software I used at our church but I do remember it was so awkward.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of getting year end reports. The east of making corrections. All the information I want on the members is here and reports are great.

Vendor Response

by Servant PC Resources on November 06, 2017

Hi Jane, we're glad we can make things easier for you! Thanks for using Servant Keeper!

I have received immediate knowledgeable answers when ever I call for help.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the software is very user friendly. I am able to run reports from the system that provides all of the information I need.

Cons: I have some confusion sometimes about running reports or queries using individuals or families. It is difficult to make sure that everything is checked so that the contributor will appear when reports are run.

Overall: i am able to manage all contributions made to the church and create reports and correspondence when needed.

Vendor Response

by Servant PC Resources on October 26, 2017

Hi Laura, thanks for the 5 stars! We are excited to be serving your ministry and are so glad you find it user friendly. Regarding statements, we are running live online training for the next couple months to make sure you understand all of the great features and options, including letting members download their own contribution statements! Make sure you check out that live online training- you'll love it! - the Servant Keeper Team

Capterra-loader

Provides giving tracking and on-line giving portal. Both work seamlessly together.

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and the online giving option has opened up more giving opportunities for members and integrates into statements

Cons: Would like to see an accounting package integrated with the software. Right now we have to manually add to a third party software.

Overall: Easy to use and provides up to date online giving options

Vendor Response

by Servant PC Resources on October 13, 2017

Hi Bill, it's so nice of you to leave a complimentary review. I do want to acknowledge your request regarding accounting. Right now we offer direct integration with Quickbooks. So when you post your account totals go directly into your quickbooks company file. We have found that for most of our customers, this integration serves them best as their accountant uses Quickbooks. This also lets us focus on the member/donor tracking, which is what we do best. We really appreciate your feedback and kind words! Thanks for using Servant Keeper! - the Servant Keeper Team

It takes a little while to get someone on the phone but they are great!!

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and the program has a lot of features. It gets the job done. I love that I can get support from a real person and they are always so pleasant.

Vendor Response

by Servant PC Resources on October 13, 2017

Hi Dorris, thank you for using Servant Keeper and for your 5 star review! It's a joy to serve your ministry. We have grown tremendously in the last couple years (thousands of new churches) so we have added considerable staff to our HelpDesk. I'm so sorry you had to wait..! we are still working to avoid that. - God Bless! - the Servant Keeper Team

Customer service is great...always a big help!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like having the capability to create reports using various filters, whether it's by first name, ZIP Code, or whatever...such reports are really helpful.

Cons: I can't really think of anything that I dislike...the only thing that might make it more interesting is to add voice entry.

Vendor Response

by Servant PC Resources on September 25, 2017

Hi Char, thanks for taking the time to share your experience! Glad you are loving the groups capabilities with filtering, and custom reports! - Servant Keeper Team

SK 8 is by far the best database for churches of the many I've used.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is user-friendly, customizable, and readily accessible from any computer. The cloud based version of SK8 has features like the Greet and Attend for taking attendance at any event and the information goes into the database. It has an online directory that can be accessed by the church and members can update their profile changes themselves. The online directory will upload any JPEG picture such as selfie taken by the member which is great as it gives insight into each person and their family. They have a great background check program. I could go on and on. It has made my service to my church so much easier. One of the other important features is the Help Desk. These dedicated individuals are efficient, courtesy, informative, and endlessly patient. And they all speak understandable English. The company is also very responsive to suggestions for improvement. Many of the suggestions I heard at training sessions have been implemented in subsequent versions since I began using SK6. I highly recommend this software to every church staff member I talk to and those who don't use it are really missing out.

Cons: Only that it isn't free. I can't really think of any other reason. I know free isn't possible so, like Mary Poppins, it's "practically perfect."

Overall: The ability to track information about our members, attendees, and visitors. Reports that help us track a myriad of things about our congregation so we can better serve them, each other, our community, and our finances along with protecting our children with accurate and detailed background checks. The online directory helps our people to connect with each other easily, update information at their convenience and is secure with individual login. Our treasurer loves the ease of using the contribution section of this software and the reports generated. Just the ability to customize the software for my particular needs and the fact it is a true Windows program that allows you to copy, cut and paste plus update new information for a family with one click is worth its purchase. Many databases don't do that.

Vendor Response

by Servant PC Resources on October 06, 2017

Wow Vicki thank you for your many kind words and for taking the time to post this extensive review! It's a joy and honor to serve Compass Bible Church! - the Servant Keeper Team

Joe was most helpful and understanding of my computer illiteracy!!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything seems to be fine except the Sunday School rosters. We haven't implemented a lot of the features yet but look forward to what we'll be able to do.

Cons: We use monthly Sunday School rosters. The monthly rosters in SK8 are for 6 weeks instead of just the desired month.

Vendor Response

by Servant PC Resources on September 11, 2017

Hi Becky, thanks so much for giving Servant Keeper a 5 star rating, it's an honor so serve your ministry. Just a quick note, all the reports and rosters can be completely customized so if you want to make it four weeks only you can do that. Call us if you need help with that. Thanks again! - the Servant Keeper Team

We recently upgraded to SK 8 with our database on the Cloud. Technical Support was awesome!

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have used the SK Contributions module for many years and it has worked extremely well. I especially like, that if we make the occasional data entry error, it is a straightforward process to make corrections. Three of our volunteers attended a SK training session last spring and we were impressed with the membership module. We could immediately see how we could use membership features to support many of our ministries. The ease of customizing our database with our own names for various fields is great. The Groups Keeper is an awesome tool and we foresee using it extensively. Although we are still learning the SK Writer functions, we can already see that in conjunction with the Groups Keeper, we will be able to personalize letters, emails, campaigns, etc. Perhaps the most appreciated feature of SK8 is that it resides on the Cloud. This enables all of us to work from home, which is a huge plus for our organization, which is 100% volunteers, except for our minister. Also, we appreciate that our data is backed up daily automatically.

Cons: There is so much functionality it is easy to "use it or lose it". This says more about us than the software!

Vendor Response

by Servant PC Resources on September 11, 2017

Hi Susan, thank you so much for your kind words and your thorough 5-star review! It's a joy and privilege to serve your ministry! - the Servant Keeper Team

Servant Keeper features are helpful and easy to us.

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: quick and easy, lots of helpful features

Cons: Building a filter takes a little time to figure out. The guidebook and online support are very helpful in figuring that out. Help Desk costs seem a little high to us.

Vendor Response

by Servant PC Resources on September 11, 2017

Hi Karen, Thanks for giving Servant Keeper FIVE STARS! We're glad you find the program easy and helpful to your ministry. We have recently reduced the cost of most of our support plans. Unlike most companies, we do not outsource our support staff. We're confident the level of support is far superior as a result. thanks again for taking the time to post a review! - the Servant Keeper Team

It solves the problem of listing and controlling the offerings received by our church.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The Customer Support that is available all the time. They take the time and patients to work with people that are not that familiar with computers.

Vendor Response

by Servant PC Resources on September 11, 2017

Thank you Buddy. We're so glad Servant Keeper is helping you manage donations and that the HelpDesk has been a help to you! - the Servant Keeper Team

The support staff was a great help and saved me a lot of time!

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. It does what I need it to do. That is my only comment. I really do not know what else to say. See cons below.

Cons: I would like to get prepared for my finance meeting now.

Vendor Response

by Servant PC Resources on September 11, 2017

Ann thank you so much for taking time from your busy day to review Servant Keeper. It's a joy to serve your ministry! - the Servant Keeper Team

Fascinating

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What we like the most of this software is that it is reliable and accessible from anywhere. We love that our users are able to add visitors immediately. We also love all the categories and information we can add to all our members.

Cons: The least thing we like is the way contributions is laid out, compared to our previous program, however, we will get used to that over time.

Overall: We are now able to create a better directory and have our members access it in a much simpler matter.

Vendor Response

by Servant PC Resources on August 28, 2017

Hi Esmeralda, being able to access Servant Keeper anywhere is a very popular feature. We're glad that you are getting so much use out of the system. Thanks for choosing Servant Keeper! - the Servant Keeper Team

Needed to understand a feature I was not familiar with

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's all good. No specific comments at this time. I like the reports most of all. I can pull up data in almost any form.

Cons: Online help in the software could be a bit stronger. Recommend adding answers to questions you receive on the calls or with online support.

Overall: Well, if I didn't have this software, it would be quite difficult to provide reports that are asked for or to keep track of information from year to year

Vendor Response

by Servant PC Resources on August 28, 2017

Hi Gaynel, thank you for taking the time to post a review for Servant Keeper. We are so glad to serve your ministry and it was a pleasure to help you! - the Servant Keeper Team

Five Stars! We love Servant Keeper!

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use and minimal amount of work required to stay on top of record keeping has been a huge blessing. Time is a valuable commodity and Servant Keeper helps save loads of time record keeping and staying organized. Whenever I've needed to call for assistance with a task there has always been a knowledgable and courteous voice to coach me through to completion.

Vendor Response

by Servant PC Resources on August 28, 2017

Thank you Tanya for taking the time to share your experience with Servant Keeper with others! It's an honor to serve your ministry. - the Servant Keeper Team

Great customer service

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's tell you what you need to know about the parishioners, all the information
from family history to how many kids , how much they contributed no matter
how old the family history is .Thank you for the HelpDesk and really I like everything about it, Servant Keeper manage our ministry. It's our joy to have it.

Overall: to be organized with our parishioners history.

Vendor Response

by Servant PC Resources on August 28, 2017

Hello Iris and thank you so much for your review and kind words. It's a pleasure to serve you and your ministry - the Servant Keeper Team

As always, courteous, knowledgeable, fast.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: fairly easy to use, flexible, unlimited fields. Support team is always willing to help!! Constant updating and availability and smoothness of the updating.

Cons: eventually change the 'phone' field to just phone instead of 'home' or 'cell'. Rather just phone then 2nd phone and so on.

Vendor Response

by Servant PC Resources on August 28, 2017

Hi Cindy, we are thrilled that Servant Keeper is helping you manage your ministry. Just a quick note, you can certainly change the phone number labels. Just right click and hit "change field name". Thanks again! - the Servant Keeper Team

Excellent. Smooth transition from previous software.

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That fact that everything you need to do can be executed from one place. Lack of redundancy eliminates repeated entry that saves a lot of time.

Cons: As the program is upgraded more options become available. There are some limitations. One issue is when we place a scanned signature into a database letter, often the signature graphic disappear after a number of letters are printed.

Overall: Help consolidate all of our information and data and keeps it in one place.

Vendor Response

by Servant PC Resources on August 28, 2017

HI Jesse, thanks for taking the time to share your review. We're glad we are helping to save time at your ministry. Please note that when you create a template in V8 it is saved in the database. It could be that another user on your ministry team is modifying your template? The signature should not just disappear. Call us so we can troubleshoot. Thanks again! - the Servant Keeper Team

Very Good and Helpful

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to work with and understand! I have used other software products and this is much easier. I like the group keepers section.

Cons: Waiting for the Help Desk!

Vendor Response

by Servant PC Resources on August 28, 2017

Hi there Carolyn! Thank you for using Servant Keeper and for posting a review. We are so glad to be a help to you. So sorry if you had to wait on hold! It's a result of tremendous growth but we are doing everything we can to avoid that happening to you. - the Servant Keeper Team

Past versions of the program has proven to be of great benefit in our accounting

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has many failsafe provisions to help minimize mistakes in contributions and filing. The "end of year" reports to contributors saves time and effort because they are kept updated at the close of each input session. Plus, it allows us to keep families together, or print their Contribution Summary individually, as desired.

Cons: With the newest version I'm still having problems printing the contribution reports in "Portrait Mode". The default is "Landscape" and I have not been able to change it to "Portrait" which suits our filing better.

Vendor Response

by Servant PC Resources on August 28, 2017

Hi Arthur, thank you for posting a review and for using Servant Keeper to manage your ministry. I want to note that all reports can be completely customized, and please call us so we can show you how to do that and to switch between portrait and landscape. Thank you so much for using Servant Keeper! - the Servant Keeper Team

All of the Help Desk Staff are excellent, very personable and do not make your feel rushed.

Aug 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and ability to move around into different apps. The staff have all been a lot of help on the phone and online.

Cons: There isn't anything that I don't like. I really appreciate the staff, the time spent when needed and the ability to make sense of how it all works.

Overall: time saving, accuracy and assistance.

Vendor Response

by Servant PC Resources on August 28, 2017

Hi Nancy! It was so nice of you to share your experience with Servant Keeper and the HelpDesk. It's always a joy to serve you. thanks for using Servant Keeper! - the Servant Keeper Team

Decent product but functionality is limited

Aug 11, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Cost effective effective, easy to use, great interface, great training material, excellent support team

Cons: Not flexible enough, group management and reporting very limited , no custom reporting separate contribution and membership modules

Dave at Help Desk was cordinal, proffessional and solved my issue within a few minutes.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - I have recommended to other churches. Requires little maintenance, always dependable and makes the tracking of congregation easy.

Overall: Everything organized.

Vendor Response

by Servant PC Resources on August 11, 2017

Thank you Sue for your kind review. It's a joy to serve your ministry! Thank you for recommending us to other churches. Thanks - the Servant Keeper Team

Fully Functional Contribution Manager

Aug 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Helps us keep compliant contribution records. Multiple tracking categories aid in departmental record keeping. Ability to print detailed reports

Cons: some of the user interface is a little clunky. we used at accountants recommendation with no real complaints

Very customizable! Flexible enough to meet needs of churches large and small

Aug 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: user-defined fields, integration with other software like QB and payment systems like Vanco. Also like the increasing "ecosystem" like secure child check-in and cloud-based data

Cons: No app! I would love a directory app for phones (ie: Instant Church directory) Also, I would love to be able to export the notes fields in to a csv file like the older versions of SK

Overall: Super ability to organize.

Vendor Response

by Servant PC Resources on August 11, 2017

Thank you Robby for taking the time to complete a review. YES there is an app and an instant online church directory that connects to your database. Call us so we can help you turn that on! thanks - Servant Keeper Team

Church giving record keeping

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend this product for church giving accounting.

Pros: How easy it is to enter our weekly giving and keeping track for weekly/year end reports along with individual statements.

Cons: A little tricky running the report as its not completely intuitive, but once you do it a couple of times it becomes easier.

Very user friendly.

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very helpful to have so many pre-programmed scenarios when making lists for our church. This product comes with very patient tech support if there is a difficulty, which is rare.

Vendor Response

by Servant PC Resources on August 04, 2017

Hi Jane, it's a joy to serve your ministry and thank you for giving Servant Keeper a Five Star rating! God bless your ministry! - the Servant Keeper Team

WONDERFUL!!! Learned alot with the help of the staff!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One I became familiar with it, the ease of entering data, doing reports was very easy! The workshop really helped in terms of training.

Vendor Response

by Servant PC Resources on August 04, 2017

Hi Joanne, thanks for taking the time to share your experience. we are so glad to have the opportunity to serve your ministry! Thanks for using Servant Keeper - the Servant Keeper Team

Great product, great service. support. Customer Service employees go overboard to help you.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and reports are very beneficial. The total number of members involved in each report is very nice to have.

Cons: The different parts of the software needs to be updated separtly (membership, finance). This is a pain for each update.

Vendor Response

by Servant PC Resources on August 04, 2017

Hi Don, thanks for your review and thank you for letting us serve your ministry! BTW, all the apps are updated at once, give us a call so we can clarify that for you. - the Servant Keeper Team

Customer service today with Stacy was exceptional.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciate the fact that they finally coordinated check in with servant keeper eight. Servant keeper provides us with a tremendous amount of information we use to serve our membership better.

Cons: It can be a little complicated in certain areas, but the frustration is minimal compared to how great the product is.

Vendor Response

by Servant PC Resources on July 28, 2017

Hi Julie, thank you for your kind words. We are so glad you are using the Check-In with Servant Keeper! thanks for using Servant Keeper - the Servant Keeper Team

We had great customer service from Joe. Made upgrading easy.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find it easy to run reports at month end and year end. Also, it's easy to correct if I found I made an error.

Cons: I would like it if it ran a report that didn't include non tax exempt items on statements ( like payments for VBS/retreats, etc.

Overall: It helps me keep track of giving at year end.

Vendor Response

by Servant PC Resources on July 28, 2017

Thank you Charlotte. We are glad to serve your ministry. BTW, you can exclude non tax-exempt items from reports and statements. Give us a call so we can show you where that check box is. thanks! - the Servant Keeper Team

All I am in for is the upgrade from V6 to V8. It was seemless and the upgrade seems flawless.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pictures in directory, more sort fields, automatic responses to members, ... We will see when the rubber hits the road. Modern schemes for communication and and tracking.

Cons: Do not know yet. Looks great on paper. We need to get hands on experience to give a fair evaluation. We are engaged in the experience acquisition of said knowledge

Overall: Up to date knowledge of our congregation. Timely communication and feedback. This is only the start from experience from version 6.

Vendor Response

by Servant PC Resources on July 28, 2017

Hi Allen, it's nice to see a review from a long-time user of Servant Keeper! You're going to love the latest update. Keep in touch and God bless your ministry. - the Servant Keeper Team

User friendly

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease to use the different features. Can't wait to see what all it can do. Would like all my programs to be this easy even though I have had to call the help desk a lot, but everyone has been so helpful through this whole process.

Cons: I don't know how to use all the features yet. Can't wait to see what all it can do. Would like all my programs to be this easy even though I have had to call the help desk a lot, but everyone has been so helpful through this whole process.

Overall: We are needing to update our data base for new directories for the church and this was awesome, because the whole parish could help by updating their information and I didn't have to do it all.

Vendor Response

by Servant PC Resources on July 28, 2017

Hi Linda, thanks for taking the time to share your thoughts. Yes, I also love the fact that the church members can update their own records and take a huge burden off the church admin team! Thanks for using Servant Keeper! - the Servant Keeper Team

Great customer service experience

Jul 19, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its very useful for mistakes that may take place right away. I love how its easy to maneuver around the software.

Cons: I think the service is really good to have. I don't see anything being wrong. Very supportive to the tasks that have to be completed.

Overall: The great assistance of being able to complete our tasks at hand in a timely effective manner.

Vendor Response

by Servant PC Resources on July 28, 2017

HI Angel, we're so glad Servant Keeper is saving you time. thank you for letting us serve your ministry! - the Servant Keeper Team

Servant Keeper has been tremendously helpful for our church.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've used Servant Keeper for many years now mostly for finances. However, it has been a huge success in sending urgent messages to our congregation.

Cons: Haven't found much I don't like about Servant Keeper. I do wish they offered more training to our local area. Most trainings are done an hour or so away from us, but understandably so since we live in a small community.

Overall: Contribution/financial
SK notify
Child Check-In

Vendor Response

by Servant PC Resources on July 28, 2017

HI Kelly, it's great to see a review from a long time user! While we do trainings in 60 cities around the country, you may be interested in online trainings as well, found at the HelpDesk center. thanks for using Servant Keeper! - the Servant Keeper Team

VERY HAPPY WITH THE SERVICE

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: USER-FRIENDLY, love being able to get necessary reports for certain times of the year for example Statistics and Annual Conference.

Cons: I don't have any dislikes regarding this software. I don't like having a list of the error messages so I can just look them up and know what to do.

Vendor Response

by Servant PC Resources on July 28, 2017

Hi Debra, thanks for posting a review. it's an honor to serve your ministry. thanks for using Servant Keeper! - the Servant Keeper Team

great

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The man options that allow pastors, staff to access parts of the data base. It also allows members to view online directory and keep their profile updated.

Overall: allow access from anywhere

Vendor Response

by Servant PC Resources on July 28, 2017

Hi John, we're glad to see your getting great use out of the cloud and granting controlled access to more staff. Engaging members through the online directory and letting them manage their own records will hopefully also be a blessing. thanks for using Servant Keeper! - the Servant Keeper Team

Even

Jul 17, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Contributions reports are easy to use. Software Servant Keeper eight is better than seven. This software is not easy to use.

Cons: Servant Keeper is not a user friendly computer software. The instruction manual is not quite the book I would send out. It needs to be more directional on the different screens to use.

Overall: Keeping up with the contribution on a daily basis.

Vendor Response

by Servant PC Resources on July 28, 2017

HI Lisa, thanks for taking time to give Servant Keeper five stars. We'll keep trying to make it even easier to use! thanks for using Servant Keeper! - the Servant Keeper Team

Great and very easy to use

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love everything about SKPR. It's that easies system I have ever used. I don't have to keep paper trail. All though some things I do just because I like to. I love it and learning it on a daily basis.

Overall: The benefits is that I can now use the Cloud from Home and also at church. I have freedom to work anyplace I choose. There is an option to use my android but have not yet tried it. But I will.

Vendor Response

by Servant PC Resources on July 14, 2017

Thank you Miriam, for taking the time to recommend Servant Keeper to others. It's been an honor to serve your ministry over the years! - the Servant Keeper Team

I use it weekly

Jul 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: You can add many information about members. For administration, members and contributions. It gives good report on contributions.

Cons: Very difficult to correct mistakes. It does not include church financial transactions. So you have to look for another software to handle financial business. You can't easily merge duplicate members names like you do it in QuickBooks.

Vendor Response

by Servant PC Resources on July 14, 2017

Thank you Yonas for using Servant Keeper. please call us so we can show you how to manage donors, contributions and pledges, as well as how to merge duplicate records. Thanks again! - the Servant Keeper Team

Excellent Software - I Love the database

Jul 14, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is in one place. I love that the software is cloud based. I love the customer support too.

Cons: Need a mobile app to register people; need a mobile app for SK Giving, and need skgiving information to import all information to the database not just the money.

Overall: track organization records

Vendor Response

by Servant PC Resources on July 14, 2017

Thank you Nia! It's a pleasure to serve your ministry. Good news: we do have mobile apps for registration, attendance, etc as well as a mobile app for giving. Please call us so we can help answer any more questions you might have about those things. Thanks again - The Servant Keeper Team

It is a rather limited database in the way you can filter info for reports or directory

Jul 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It is simple...and affordable.

Cons: Inflexibility....there should be a way to cross reference couples with different last names....to run a directory...archaic..

Overall: The ability to combine membership and contribution into one database...will find out at the end of the year if it really helps with end of year tax letters...

Vendor Response

by Servant PC Resources on July 12, 2017

Hi Lin, thank you for using Servant Keeper. We must have dropped the ball when we talked with you. You can filter on anything you can dream up withe reports and directories. Please call us as you can also certainly do cross referencing in the directory for different last names in a family/couple etc. There are also many directories and reports to choose from all with options and all directories are completely customizable. You also have the online directory. Regarding the survey, we don't make or host this review site, it is managed by Gartner, a third party website. Thanks for using Servant Keeper! - the Servant Keeper Team

We have used SK for more than 20 years. Wouldn't be without it.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so user friendly and has many functions. I like the fact that it has a module for the data base and another for contributions.

Cons: My only complaint is the pricing arrangement for the Cloud version. I would request a mid-range price for customers who need more than 3 users but less than 10.

Overall: It serves the needs of our church for a data base and contributions system.

Vendor Response

by Servant PC Resources on July 12, 2017

thank you Terrell for using Servant Keeper for so long and for your review! Thanks also for your feedback on cloud pricing. Actually for version 8 you get 30 users with level two. level 1 works out to about $10/user. A theoretical 5 user plan would be $50 but we decided to give customers an extra 25 users because it's best if they can give volunteers and teachers their own login. I hope that explains our logic. thanks again! - the Servant Keeper Team

Our experience with Servant Keeper has been positive. The learning curve is rather steep, however.

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the variety of email lists that I can create, the ease of creating groups and setting up their criteria. I appreciate the amount of and variety of information that can be listed under each member.

Cons: Most of our trouble has been connecting our word documents to the various emails that we send out. We have had difficulty establishing usable interfaces.

Overall: It enables us to stay in contact with our members and guests. It also helps us integrate contribution information with our membership records.

Vendor Response

by Servant PC Resources on July 12, 2017

Thanks for sharing your thoughts Keven. We're happy to be serving your ministry. Please check out the tutorials and trainings in the online HelpDesk for some of the more advanced features. Attachments are often governed by email services. Some services see Word Documents as potential threats. If you save the attachements as PDF (SK can save any report as a PDF) you may have better luck. You can integrate any email address with Servant Keeper, for sending emails to groups. thanks again for using Servant Keeper! - the Servant Keeper Team

The customer service today was superb thanks to Joe.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: The software is easy to use and flexible. It has made our membership record keeping much easier and more complete.

Overall: Membership record keeping and management and easy contribution record keeping and reports.

Vendor Response

by Servant PC Resources on July 12, 2017

thanks for posting your review Doris! it's a joy to serve your ministry and we're glad we were able to assist you today. Thanks for recommending Servant Keeper - the Servant Keeper Team

I am thoroughly pleased with the simplicity of SK software!

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The SK Church management software has proven to be one of the most user friendly and easy maneuvered programs we have used.

Vendor Response

by Servant PC Resources on June 30, 2017

Thank you Sue for sharing your experience! It's our joy to serve your ministry! - the Servant Keeper Team.

Excellent. Exactly what I have been looking for.

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is expansive, yet easy to use. Very impressed with it speed and its ability merge effortlessly. It avoids redundancy. Also I like is ability link quickly with background checks and donations.

Cons: It could be a little bit more intuitive. It would be better if the software show a path way to the possible implementation of AI.

Overall: It has the ability to make my work load a lot less labor intensive. It will shortened the amount of time I use in front of the computer.

Vendor Response

by Servant PC Resources on July 12, 2017

thank you Michael! we appreciate your humor! :) It's an honor to serve your ministry. Thanks for posting a review. - the Servant Keeper Team

Lots of features and convenience

Jun 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: I like all the options that are available in Servant Keeper. Groups Keeper is vital for our ministry and allows us to keep track of and maintain many different groups and categories. I was mostly self taught on the software and found it fairly easy to navigate having no prior training. I have since taken a proper training class and am excited to utilize all the other features it has.

Cons: With the recent upgrade we did to SK 8, I have had some glitches but I expect those to be found and worked out in due time.