Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
"Great software"
Mark S. - Owner/Operator January 19, 2023
STARTING PRICE
Not provided by software provider
Completely scalable digital signage solution from both the number of screens per location and the number of locations perspectives.
Provider
Corum Digital
Located In
Canada
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Content Source: firmCHANNEL
Green rating bars show the winning product based on the average rating and number of reviews.
firmCHANNEL Reviews
"Great software"
Overall: The experience is and always has been great.
Pros: I like the ease of use, and the customer support
Cons: I like everything about it. To say what I like least is really not easy.
"Firm Channel is the best user friendly content sharing software around "
Overall: 100% great user experience
Pros: I like the ease of uploading content and setting all the timing without any extra fluff or confusion. Straight forward.
Cons: Only thing I don't like is that it doesn't play all certain media files and that I have to use Filezilla in order to change some media.
Vendor Response
"Knowledge?"
Overall: overall its been good.
Pros: Easy to use and build content. Needs more templates.
Cons: Pricing is an issue. Putting multiple screens in for a digital menu system makes the price point to high. It seems competitors are more flexible. FC seems to be unflexable.
Vendor Response
"Great service and a great team to work with"
Pros: The software is relatively easy to use, the support team are great to work with if you have questions or issues when setting up or integrating anything. And everything just seems to work. Once our systems are setup and running, we never seem to have any issues at all.
Cons: The web interface for managing everything seemed a little clunky and outdated, bit that has all been resolved with the new version that was released in September. I do however wish it worked a little better with browsers other than Chrome. I really don't like Chrome, I just keep it on my stems so that I can manage our FirmChannel systems.
Vendor Response
"Long term user of FirmChannel"
Overall: Very positive.
Pros: Features available of how to layout the display.
Cons: Need a relatively high knowledge to support.
Vendor Response
"firmChannel"
Pros: Very easy back end to use and manage - we were happy with the interactions.
Cons: No, it all went well. Nothing to complain about.
Vendor Response
