CozyRoc

CozyRoc SSIS+ 1.7 Library

3.5 / 5 3 reviews

Who Uses This Software?

Business, Health insurance, Insurance, Retails, Finance


Average Ratings

3 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $399.00/year/user
  • Free Version
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • CozyRoc
  • www.cozyroc.com/
  • Founded 2006
  • United States

About CozyRoc SSIS+ 1.7 Library

COZYROC is the leading provider of advanced, reliable, DBA friendly components for rapid development of ETL and Data Integration solutions with Microsoft's SQL Server Integration Services. COZYROC's SSIS+ 1.7 library release of 88 components and tasks includes support for SQLServer 2016 and new versatile REST components to expand your connectivity to popular CLOUD services like Dropbox, OneDrive, Hubspot, Marketo, Parature, Pardot, ServiceNow, SimplyDigi, Shopify, Square, Xero, ZohoCRM and more


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CozyRoc SSIS+ 1.7 Library Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

CozyRoc SSIS+ 1.7 Library Reviews Recently Reviewed!

Expanded SSIS to do everything I could ever want to do.

Nov 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It extends SSIS (SQL Server Integration Services) by adding tasks Microsoft hasn't, such as PGP encryption, SFTP, etc. It allows me to complete tasks in ETL that I previously relied on a programmer to write. When I've gotten stuck and Google was no help, I just emailed them and they provided great assistance.

Cons: There is not a lot of detailed documentation of errors or specific examples of how to use each task.

Overall: Cozyroc allowed me to perform tasks I needed to do without needing a programmer. Any ETL designer can now do so much more than with the basic tasks provided by Microsoft. I've been able to automate so many more tedious tasks that were previously performed by human beings.

Useful software, Horrible support with an attitude

Jan 19, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Does what we need and seems to work well.

Cons: They need a serious makeover with their customer support. Doing business with a company should be a good experience, not an exercise in futility and belittlement.

Overall: Software works as advertised. However, if you have to contact them ('they' might be just one guy, Ivan), be prepared for very limited help and a condescending attitude. I ran into the same problem on two separate occasions, about 1 year apart, so don't think it's isolated. Most recently, a simple request for help to renew licensing was met with this answer:
I would recommend you ask your question regarding the licenses you have to the person responsible for maintaining your licenses.

When I replied that I am that person and needed help, this was his reply:
How is possible you are the person responsible and you are not aware ?

Seriously? This is how you treat your customers when they are trying to pay for a renewal? Unbelievable.

Vendor Response

by CozyRoc on July 09, 2017

I would like to acknowledge and accept responsibility for the described exchange between me and the customer. I'm sorry if my response appeared harsher than expected. I will strife to do better in my next customer support call and I'm looking forward working again with you in the future.

Useful producet Poorly supported and documented.

Aug 04, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: I have used this product to accomplish tasks not offered by the stand SSIS tools and if you can work out how to use them they are good. However the documentation is very limited and gives few examples of how to use the features. When I contacted support for help on using some of the more advanced features this is the response I got after struggling to get much help from them:

Andrew,

I have already provided you enough tips. It is now time to get down and dirty ;)

Vendor Response

by CozyRoc on July 09, 2017

Hi Andrew, Just encountered your review on Capterra. I'm sorry to see my comment sent to you in private now shown in public. This was certainly unexpected for me, especially after I have provided quick answers to your questions in earnest and I had expectations you will commit the extra effort to understand how COZYROC components function. I would like to acknowledge and accept my responsibility for your frustration and failed efforts. I certainly could have handled this support request better and I hope I will be able to improve my support skills in the future. Regards. Ivan