Raptor Visitor Management Ratings

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

About Raptor Visitor Management

Visitors management platform that enables individual K-12 schools & districts to manage visitors' records, sign-in history & more. Learn more about Raptor Visitor Management

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Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Regina R.
FES
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 19, 2019

“keeps our students safe”

OverallI use Raptor VSoft in an elementary school. We use this software to to scan visitors to check the sex offenders database. It is very user friendly and quick.
ProsI like that we can scan a visitors drivers license and all information transfers over. Even their picture
ConsThere is nothing not to like about this program.
Reviewer Source 
Source: Capterra
March 19, 2019
Nicole L.
Administrative Coordinator
Education Management, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
January 29, 2019

“Great if it didn't have so many issues!!!!!!”

OverallThe product is not worth the headache of the constant calls to customer service you need to get it up and running daily.
ProsThis would be a great resource for any company.
ConsToo many calls to customer service for refreshing/restarting/repairing. Too difficult to maintain!!!!!!
Reviewer Source 
Source: Capterra
January 29, 2019
Jon V.
Information Technology Field Technician
Education Management, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 11, 2019

“Raptor vSoft- Excellent”

ProsThe thing I like most about vSoft is the fact that information can be broadcasted throughout an entire school district with ease. It's very much like how to news displays stock information or "trending" or emergency information at the bottom of a tv. This feature helps pass information with ease and precision.
ConsThere really isn't anything bad I can say about the software once the newest update came out that allowed for Real-ID's to be scanned and uploaded.
Reviewer Source 
Source: Capterra
July 11, 2019
Shelly C.
Philanthropy Database Administrator and Membership
Hospitality, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 2, 2019

“Raptor - Sex Offender Check”

OverallPositive.
ProsEasy to use and very fast; there is a Batch version and a single entry version
ConsThere is no unique identifier to compare previous batch checks with; but this may be the National system versus Raptor itself. But if you regularly check a batch of your constituents against the system, there is no way to quickly eliminate the match that already previously checked out.
Reviewer Source 
Source: Capterra
April 2, 2019
Gregg L.
Helpdesk support
Education Management, 501-1000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
September 4, 2018

“Security checks”

OverallCan print security badges quickly
ProsIt is easy to use, scan license, input name then print badge
ConsOccasionally the software freezes and doesn't print badge.
Reviewer Source 
Source: Capterra
September 4, 2018
Brandi H.
Member Services Director
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 16, 2018

“Easy, convenient and fast.”

ProsIt works perfectly with my operating software to import a batch of names in one simple step. Results are instant.
ConsQuick turnaround response can be unreliable. Reported that Raptor only updates information every 30-35 days, but I do not know that for a fact.
Reviewer Source 
Source: Capterra
January 16, 2018