# Page 2 | Trakstar Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Trakstar Hire the right Human Resources solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111908/Recruiterbox/reviews

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Trakstar Hire

4.6 (186)

[View alternatives](https://www.capterra.com/p/111908/Recruiterbox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Trakstar Hire

## Showing most helpful reviews

Showing 26-50 of 186 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NJ

Nick J.  
Recruiter  
Hospital & Health Care  
Used the software for: 1-2 years

### "Punches above it's weight. Manual workflows but good customer service. "

April 9, 2025

3.0

Trakstar is a good bang for buck ATS product. It's considerably cheaper than ATS competitors and while it does lack some of the features that something like Gem or Greenhouse provide, they have good customer service and the product works as intended.

Pros

Very user friendly. Not a lot of features but the product is easy to use.

Cons

No automated workflows, no knockout questions, no automatic tags. Everything was manual.

Review Source

Bree W.  
IT Staffing Consultant  
Staffing and Recruiting  
Used the software for: 6-12 months

### "How did we ever survive before Recruiterbox!"

September 23, 2016

5.0

I was hired on to provide recruiting backup, and when I covered for our recruiter one holiday last fall, I was shocked and horrified at the chaos of trying to manage everything via email. I started shopping around for the right ATS immediately. I tried out probably 8 or so systems, going round in circles with other vendors about walk throughs and limited trials and so forth. Recruiterbox had none of this...which was an amazing thing! No annoying calls from sales people. No limitations on the trial, which was an incredibly smart tactic on their part, because we ended up selecting the "Ferrari" of subscriptions and never looked back. It's like they trust that their product can stand on its own merits, and they don't need a sales team to harass you every few days. We really wonder sometimes how we could accomplish what we do now without the aid of Recruiterbox. A coworker recently asked me if I was in RB so I could look up a candidate. My response: "I LIVE in Recruiterbox." All day, every day, wouldn't have it any other way.

Pros

Hugely, endlessly adaptable to your specific processes. We're a temporary staffing company, and with some creative thinking and detailed questions to the support folks, we have created an exquisite database and invaluable tool. The technical support team is unlike anything our office has ever experienced from a vendor. We wish every support team could be even half as good as them. Immediately responsive, genuinely want to help solve whatever weird problem you're having. Their follow up if an issue that is not resolved to their satisfaction is astounding. I've received two and three follow up emails, them double and triple checking that everything is working fine now. They are always striving to grow and improve their product (we love being "pioneers"!!). Best part? Cost wise, even with the "Ferrari" subscription, their prices beat almost every other competitor. For those needing old-school peace of mind, this package also offers monthly, downloadable data backups. We feel totally safe in their hands. Love the job board syndication. Such a great added value. Also easy to customize and add the job feed to your own website via a quick piece of code.

Cons

Wish there was an option to quickly insert a signature line when writing an email to a candidate. One of our teammates requests a way to overlay a markup/highlight resumes in the viewer. Also wish we could view and/or manage the email subscribers for job posting updates, and give subscribers an option for frequency of job notifications (and maybe by job type they're interested in, like sorted by team?). We're being super picky here! :-)

Review Source

Igor R.  
CTO  
  
Used the software for: 2+ years

### "A great tool for managing applicants, interviews"

November 28, 2017

4.0

We were able to completely streamline our recruitment process.

Pros

I use Recruiterbox for many years, almost since their very first version. This software came a long way and became a very powerful ATS. - Recruiterbox can parse attached CVs and extract information about applicant, skills experience etc. This makes CVs searchable by these texts. - You can configure custom workflow for every opening and define steps of your hiring process, outcomes. There are special steps for interviews and reviews, you can setup coordinator and actual interviewers. - Recruiterbox can sync with Google Calendar and create appointments for interviews. - You can communicate with candidates right from RB, configure templates to send responses like rejection letters etc. - Many other features... frankly I think it has just about everything recruiting / HR team may want.

Cons

\- Price is a bit on a high side. - No integration with Zapier, we can't easily bind it to our other tools (to onboard hired candidates for example). - Too simple integration with Slack - basically just notifications, no actions. - Doesn't feel like you have candidates database, it feels like after many years of using it we have just a bunch of CVs, not people. If the same person will submit CV three times - you will have three entries in RB, there's no way to combine them, it is not shown as 1 candidate -> 3 applications. I think this is the biggest minus of this software, it is not people-centric but more like "applications-centric".

Review Source

SJ

Sreekumar J.  
Designated Partner  
Information Services  
Used the software for: 1-2 years

### "A lightweight and effective ATS for small businesses"

July 23, 2018

5.0

Pros

Recruiting became a key responsibility area in mid-2016 with the emergence of expansion plans of my previous company. So far, recruitment was a once in a while activity as we were having a record employee retention rate. During 2015-17, I have received a special assignment, i.e recruitment efforts to fill many positions in the product management team on a war foot basis. Earlier we used to manage the recruitment cycle mostly around emails and tracing a particular transaction was so horrible. However, the recruiter box helped us to streamline the ATS without parking huge amount towards servers, deployment and licenses. I liked the usability portion. Recruiterbox deserves a huge applause for creating such a lightweight solution and great UX. The questions feature has helped to eliminate hundreds of job hoppers (Thanks Recruiterbox, otherwise we would have ended up in interviewing a lot of disinterested candidates) Another interesting observation is the amount of time the entire hiring team saved by focusing on a single tool. All activities including reviews, comments, scoring, recommendations inside Recruiterbox and no offline correspondence. We have made a practice of going to an interview room with a laptop to record observations and reviews, immediately. A newcomer to software services can also use this tool without any formal training. The feature to track referrals from internal employees is also a plus. Recruiterbox made the interview from home, hasslefree.

Cons

Not finding serious dislikes with my experience with recruiterbox. A few observations are here. Maybe, the reporting and intelligence portion require a bit more focus. Pricing is not so high but at the same time is not that affordable for smaller teams, I think.

Review Source

VR

Verified Reviewer  
Director of Human Resources  
Religious Institutions  
Used the software for: 2+ years

### "I LOVE RecruiterBox"

May 2, 2019

5.0

Very positive!

Pros

As an HR Director this software changed the way we accept and process resumes. The software links directly to our company website and allows us great flexibility in the application process. Email communication with applicants is made easy through a template function and even provides an automatic email function when resumes are received. The software is very logical and easy to use. They have even helped in simplifying our hiring flow by making suggestions on how we have set up the process. RB customer service is excellent, they often ask how they can make the product better. I have seen my own suggestions implemented after one of their follow up calls.

Cons

One area that needs some improvement is the ability to look at archived applicants. We have work around when trying to refer a prior applicant to a hiring supervisor, but this is not an easy process. Additionally, if we have an applicant that is not eligible for hire, there is no way to flag this across the system. Applicants who apply for multiple jobs are linked, but there is not a way to share information between the linked occurrences, it must be done individually, which can be time consuming.

Review Source

Ashley R.  
Human Resources Manager  
  
Used the software for: 1-2 years

### "Easy to use and intuitive -- definitely an asset!"

March 21, 2018

4.0

Ease of recruiting, more accurate and efficient filing, ease of listing job opportunities.

Pros

The software is very intuitive. I rarely ever have trouble locating a feature or a setting. Everything is where you think it would be, and that is not always easy to achieve. If by chance you do need to reach out to their customer support team, you're in luck -- they are incredibly responsive and personable! This, too, is difficult to achieve. With this software we are able to pre-screen, sort, comment on, review, and set up interviews with candidates. You can communicate with candidates directly through RB, as well. I have found this to be a great filing tool. Now all communications, resumes, and interviews are filed within this database. Even if candidates do not apply directly through Recruiterbox (which links to your company's Careers page), it is easy to import a candidate from other sources. It is also relatively easy to reject candidates in large quantities by using a rejection template. Very cool features!

Cons

Desktop notifications would be incredibly helpful, because with all of the candidates/applicants we receive it is often difficult to navigate through tasks and responses from these candidates. I have also noticed that selecting a large amount of candidates at once for any task can result in a frozen screen or incredibly long delay.

Review Source

Kenneth W.  
Vice President Human Resources (L&D)  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Ease of use!"

December 13, 2019

5.0

RB has severed as well with our core expectation of making our recruiters jobs easy, fun and time saving. The ability to set up proactive communication with the candidates has ensured a seamless alignment with candidates which has improved our connect and engagement significantly. The data analytics has helped us improve on better defining our recruitment strategy to get agile with our Talent Acquisition. The overall well defined process flow has ensured we do not miss on any candidates and always find ourselves on top of our game. The ability to use it as a tool to help bring greater visibility to our employees and the referrals they upload is another great win as it sets up confidence in the referral system and employees have awareness of their referrals output without chasing the TA team. It has been a great win for us in more ways than one!

Pros

The structured approach built with care to ensure process flows are meaningful, seamless and easy to comprehend and execute. The data analytics and reporting is another important piece of RB that brings great value add touch overall.

Cons

The UI/UX experience and richness is still very outdated and less appealing.

Reason for choosing Trakstar Hire

Brand acceptance, ease of use and defined process flows.

Switched from

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Unmatched expectations

Review Source

NS

Nancy S.  
CEO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "No refund"

June 27, 2019

4.0

We have spent two months trying to get it to work, invested a huge amount of time and money into it and couldn't get it to work for our process. There is a simple software change we need, however, they prioritise software updates on a numbers basis. As no one else needs it, this update is not a priority for them. This great for all the other users, but very bad and expensive for us.

Pros

It is attractive and relatively easy to use, you can adjust it to fit your hiring process.

Cons

We were given the impression they would create a particular customisation for us, or that it would work for our process. This turned out not to be the case. As a result we paid for an entire year up front, and now can't use the system at all. Their customer service person said: "I'm not indicating fault here. I am simply reiterating our policy that we do not offer refunds in instances such as this. " He also said: "we are more than willing to work with you to show you how you might maximize the feature at your disposal to help you make advancements in your hiring process. " However, when we implemented their suggestions on our process, we found applications were duplicated (sometime 4 of the same application). This caused all kinds of extra work for us and it was just a very small campaign. Sadly it meant the system was unusable for further campaigns as it would have created far more work than it would have saved. I'm sure for others it is great value for money, but for us, as a result of this, it has only resulted in costs - the original cost and the cost to us of trying to get it to work.

Alternatives considered

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

Reason for choosing Trakstar Hire

Because we thought it would meet our needs. Sadly, we were wrong. I know this works well for many other users and just wish they had a more reasonable policy on refunds - I would be giving a much happier review if they did.

Switched from

[Podio](https://www.capterra.com/p/128631/Podio/)

We thought it would make our process easier to run and save lots of time.

Review Source

Mike L.  
Director Global Talent  
Computer Software  
Used the software for: 2+ years

### "Recruiterbox has been great!"

July 27, 2016

5.0

Without question Recruiterbox has been a great tool for me at Linaro. Prior to Recruiterbox all out managers would interview and send me emails and we had no system. Thanks for Recruiterbox several years later we have notes on every person that has interviewed with us. Have used many different ATS systems over the years and Recruiterbox is by far my favorite.

Pros

Collaborative and I use it for everyone of our hiring manager and hiring team. Our costs are not increased just by wanting to add a new user. Just about every competitor to Recruiterbox charges per adding a new user license. That is not how they work and I love that. Considering using this but not positive feel free to reach out to me.

Cons

They have not flown me to California yet to meet the people that created this great software!

Review Source

BD

Brittney D.  
Talent Acquisition Specialist  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Simply the best there is out there!"

March 29, 2019

5.0

I absolutely love working with Reruiterbox. I love all of the functions, having one place to review and screen all of my candidates without having to jump all over to look at resumes from different ads. The customer service here is hands down the best I have EVER experienced. They are increadibly fast at getting back to you and resolving your issue. They follow up with you to make sure your issue was resolved correctly. When I first started with this program I was thrown into it with zero training and I was able to reach out to a rep who provided me with tools to learn it along with doing a phone call with me so we could walk through some of my questions. We recently changed software programs for our HR/Payroll and the software provided a recruiting service. I check it out and could not make the change. Recruiterbox does everything I need without headache or hassle. If you are considering using Recruiterbox stop concidering and just do it. You will not be disapointed!

Pros

The ease and functionality of this software. It does everything scheduling an interview, evaluating that interview, emailing and making comments about the candidate.

Cons

I really enjoy the software. I would like to see a function where you can label a previously rejected candidate with a flag warning of some sort when they reapply, for when we passed on them for one reason or another that will be in your face so you can notice it right away. Also, another feature would be nice is a No longer with our company with reasons such as left on good terms or Terminated something along those lines.

Review Source

Chris W.  
VP, Technology & HR  
Construction  
Used the software for: 2+ years

### "Product continues to evolve and support continues to be amazing"

July 19, 2018

5.0

Streamlined our hiring processes, allowed us to reach more candidates, and reduced the time we have to devote to processing candidates by at least 50%.

Pros

Recruiterbox is easy to setup and get moving with. When I'm asked to post an opening I can be done in less than 5 minutes most times. In the 4 years I've been using Recruiterbox I've seen the product continue to evolve and the company is great about receiving customer feedback and being honest about whether a feature request is likely to see daylight. The only time I had an issue they were incredibly transparent about the reason for it and did a great job of keeping me informed on when it would be resolved. They love their customers and it shows. I can't say enough great things about them.

Cons

Since I have to put something here I'll say that it's not as customizable as Salesforce. Then again you wouldn't expect it to be. But there are times that I want to do something that is an edge case at best and I can't.

Review Source

KS

Kasey S.  
Recruitment Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Great quality software with superb customer service! "

February 3, 2020

5.0

Pros

Recruiterbox is simple to use, customize, and navigate! When I'm hiring with our hiring managers, Recruiterbox has been secret weapon to keep all aspects of the recruitment process moving. The software provides simplicity in the interviewing process - especially to those who don't hire everyday.

Cons

Recruiterbox does not integrate with our other HR software and programs. This is a minor detail for us though and we can function and perform our processes without the integration.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[isolved Talent Acquisition](https://www.capterra.com/p/119957/ApplicantPRO/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Trakstar Hire

The features Recruiterbox are similar to the alternatives we considered. However, many of the other products had more features than what were necessary for a company of our size. Recruiterbox was the "sweet spot" for great, quality software at a great price!

Review Source

Pete E.  
CEO  
Broadcast Media  
Used the software for: 2+ years

### "A Must-Have for Recruitment Quality and Time-Saving"

September 11, 2019

5.0

In case you hadn't noticed, I LOVE this software. It means I recruit NOW rather than putting it off until I have time to come up with a process.

Pros

This software revolutionised our recruitment process - it was exactly what I was looking for. We recruit maybe twice a year and, previously, I would have to find an old spreadsheet, remind myself what I'd done in the past, copy it, decide it needed changing, yadayadayada... Recruiterbox does everything I need. It makes advertising the job simple (we commonly use LinkedIn and Indeed, both of which have yielded a good crop of candidates) and quick, and I can manage the candidates through the whole process with a minimum of input. I can see a glance where people are in the process and I can pinpoint the information I need at a stroke.

Cons

What's not to like? Sure, there are some small interface tweaks that might make things slightly better, but if anything had really bothered me, I would have contacted the developer to ask for it.

Review Source

TG

Tannen G.  
Manager, Talent Acquisition  
Hospital & Health Care  
Used the software for: 6-12 months

### "RecruiterBox is cheap and the support is ONLY by email. NO real human will ever help you."

June 4, 2018

1.0

Pros

There are very few pros for this ATS. There are better options available for a lot less money. It is easy to figure out because it doesn't have many features. They made me fill this section out, or they wouldn't take my review. Other then it is simple to figure out - because it is not a very robust app, I have nothing good to say about this product.

Cons

How would you like to get the same 10,000 emails in on day? RecuiterBox sends me 10K of the same email in one day. Then when I asked for supports help, I received an EMAIL, not a CALL saying - Yea we noted his happened. Won't happen again. I hate this product and the nonexistence service. They raised their rates and hadn't upgraded the product. I have complained, begged, asked nicely, screamed, and nothing has changed. There are better options for ATS - I highly suggest you look at anyone other than this one. They have lost notes on candidates, canceled interviews for no reason, and lock hiring managers out of seeing the candidates notes, so you ALWAYS need to double your work to cover your butt. We are moving to ADP and I couldn't be happier. Maybe as my parting gift, they decided to make my life more miserable than they already have - and sent me 10,000 emails as my parting gift. I wouldn't put it past them. Of course, NO ONE will CALL me even after reading this review - I bet you 10,000 emails they won't even bother. You have been warned - do not buy this ATS

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 1-2 years

### "Most intuitive hiring software"

May 3, 2016

5.0

Recruiterbox delivers all the best features any modern ATS provides but doesn't require your whole company to be trained on ATS software - this is huge! Your interviewers and hiring managers don't need to remember a username/password because Recruiterbox delivers all the information necessary for them to conduct an interview securely over email. HR coordinators can get to work quickly thanks to the intuitive design & layout. Everything is where my brain naturally expects it to be; I can't think of any better compliment to the interface than that! According to Recruiterbox one unexpected consequence of this is that they can offer 24x7 technical support free of charge. I didn't find another ATS company that offers the same so I figure it's worth mentioning.

Pros

best careers widget of all ATS providers (none of their branding on your site & blends in perfectly with the look and feel of my own site), excellent support (24 hours a day 7 days a week, and yes they respond on weekends - I tested), easy to use, structured hiring workflows + auto email templates are a life saver!

Cons

they support most popular job boards but i'd like to see them add monster as well (outside of the custom posting option they currently support)

Review Source

SS

Stacey S.  
Hiring Manager  
Security and Investigations  
Used the software for: 1-2 years

### "No competition"

June 28, 2016

5.0

The #1 reason I have recommended Recruiterbox in the past and will continue to do so in the future is the unprecedented support they provide. Any time we have had an issue or a question or concern, their team has been lighting fast to provide the needed support. The staff at Recruiterbox make us feel as if we are their only client, and in today's marketplace, that is rare, indeed!

Pros

It sounds simple, but it this platform just makes sense. We all know how fast-paced recruiting is, and the ability to learn the software without losing momentum was a huge benefit. The time invested setting everything up on the front end was quickly recovered with all of the time saving features from resume parsing, candidate tracking, email templates, and more. And as our staff has grown, training new users on the software is a breeze.

Cons

The only thing that comes to mind is more of a preference from a previous version than a con. (Old habits) The recent upgrades with the hiring workflow are outstanding; however, it would also be helpful to bring back the drop-down menu that used to be anchored to the static header. It was much more streamlined to be able to change the stage after logging activity or sending an email without having to scroll back up to the top to change the stage each time.

Review Source

BK

Bertold K.  
Product Quality Manager  
Information Technology and Services  
Used the software for: 2+ years

### "This Tool Makes Hiring w/ Many Candidates A Breeze"

August 3, 2016

4.0

Hiring for intern positions require us to sift through dozens of resumes. Bulk upload feature is a blessing as the tool can parse PDFs and populate profiles automatically. We love the integration capabilities and it was a breeze to add the job listings to our website. It is great that we do not have to request the website team to update the list of openings manually anymore. Receiving applications directly into the tool reduces the manual effort put into processing the applications. Configurable workflows are helpful. E-mail templates make communication with candidates super easy. Customer support is fantastic - majority of the time the resolution of an issue takes only a few hours.

Pros

Easy integration into your website Applications go directly into RecruiterBox Bulk upload of PDF resumes Managing hiring process using custom workflows E-mail templates are time-savers

Cons

Calendar integration in Google Apps is not working very well, but this is a minor annoyance only Sometimes the app has problem scanning the PDFs - s they are either not displayed properly inline or have some garbled text. The original resume can still be downloaded and viewed using a standalone PDF viewer application.

Review Source

KR

Kim R.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Functional free version "

July 12, 2022

4.0

Overall my experience was okay however when we need to hire again I will choose a different product. It did effectively serve as an ATS. If you don't need to hire very often the free version will likely suit your needs, however if you have a high turnaround you will likely need the paid version.

Pros

This product offers a free trial and a free version. It is relatively easy to use. It is useful for hiring and job posting. I did like the career page and the ability to customize it. It was nice that the applications were customizable and had the questionnaire add on. Everyone who's involved in the hiring process can share feedback and communicate. This product can be integrated with social media and allows you to reach a large number of candidates.

Cons

There is no mobile app and at times that can be very frustrating and inconvenient. The customer service wasn't satisfactory and I did not enjoy my experience with them. The duplicate application prevention does not function properly. Overall it could just be more polished and straightforward.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Reason for choosing Trakstar Hire

Free version available, I could try it before paying anything.

Review Source

SW

Stephanie W.  
HR Manager  
  
Used the software for:

### "Recruiterbox is so simple, intuitive, and now a staple in our hiring process!"

December 9, 2014

4.0

I started using Recruiterbox about a year ago to help staff for hourly restaurant positions for new restaurants we were opening. I liked Recruiterbox because it was an additional option to learn about interested candidates in new cities, without them having to come into the restaurant during our job fair hours. It was also interesting to track the sources and see where are online candidates were coming from, so we could focus our spend on those sources. I soon transitioned into using Recruiterbox for some of our existing restaurants that were struggeling to hire hourly positions. I would set-up the restaurant and jobs, and the restaurant managers/sous chefs would login and screen candidates. It was so easy for those busy end-users to quickly navigate Recruiterbox, and reach out to those candidates for hire. When I was not on the unlimited plan, and had to manage the number of openings, my end-users did not want me to turn their jobs off!! They saw that much value in it. Support at Recruiterbox is amazing. They answer immediately, even if they're researching the answer. They're kind, and honestly the best help-desk I've ever dealt with!! Cons of recruiterbox: 1. They don't provide physical training materials, and they keep updating their website, (not a bad thing, but my training materials are already outdated) 2. I'm not technical enough to understand how to arrange my positions on the website by city or state. My jobs are currently listed in a random order 3. I can't brand the hosted website with our fonts, I have to use their standard font templates. It's very clean though 4. Doesn't post on Craigslist Pros of Recruiterbox: 1. Easy, simple to use, intuitive to teach to end-users 2. Excellent support team 3. Recruiterbox listens to your needs, and develops new features to meet the needs of their clients 4. Free hosted website 5. Posts to 5 websites organically With our unique restaurant brands, Recruiterbox designed a platform that worked for me to introduce all our restaurant brands on the website to help not only new restaurant openings, but existing restaurants staff. That tailored customer service is genuine, and they really came through for me. I've seen a lot of progress and growth with Recruiterbox in just 1 year's time, I'm looking forward to the many features and updates in 2015. Thank you Recruiterbox!

Review Source

VR

Verified Reviewer  
Sr. Manager, Corporate Marketing  
Computer Software  
Used the software for: 1-2 years

### "Recruiterbox makes global recruiting easy"

October 6, 2016

5.0

On any given day, I may be interviewing for roles in the UK, Australia and the US. The features in Recruiterbox make it easy to handle the many tasks involved in recruiting. I especially appreciate the ability to create templates for repetitive tasks. It's also easy to add other users to the platform in order to share information about a candidate. A great, time-saving tool. You guys have thought of everything!

Pros

Sharing with a global team is really easy with Hubspot. It's also very easy to contact candidates and keep track of activities.

Cons

Really can't think of anything negative to say about this product.

Review Source

MH

Michelle H.  
Analytics Engineer  
Computer Software  
Used the software for: 1-2 years

### "Good tool for applicant tracking but could use some improvements"

September 10, 2020

4.0

Good experience overall. There are definitely a few things they can improve but this is leaps and bounds better than systems I have used in the past.

Pros

\-easy to look at applicants and share them with colleagues -easy to schedule interviews and see what interviews others have scheduled with the candidate -nice that everything is in one place -transparency of reviews and ratings

Cons

\-The review process is a bit confusing. There is a quick review which is apparently different than a regular review. If you do one instead of the other you keep getting the email reminders to complete your review. On the bright side when I eventually decided to email customer service about this they got back to me very quickly to help me figure this out -I wish you could choose to hide other people's reviews and ratings until after you complete your so that colleagues' opinions don't have any effect

Review Source

Response from Mitratech

September 14, 2020

Thanks for taking the time to share your feedback Michelle. Glad you're enjoying Recruiterbox overall! We'll take note of improving the quick vs. regular reviews process. Have you heard about unbiased interviews by chance? It's relatively new and could help solve exactly what you're looking for (hiding other reviews until you've written your own). We'll reach out to see if we can help. And of course, you can always get in touch with us at support@recruiterbox.com.

PT

Parul T.  
Technical recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### " Extremely affordable for smaller and mid-sized companies"

February 16, 2018

5.0

If your recruiting team is not very familiar with technology, this software as a service is one of the best choices, since with the customer support team that they have, your team will be able to be auto sufficient in troubleshooting.

Pros

Very easy to manage and track. It has made our recruiter process much more fluid and transparent.. Keep track of candidates and help one to track the hiring process. While the program has been fine tuned since we have been using it, and some of the changes have needed more changes, we are overall very happy with the product. They have been responsive to my feedback and that is important. Response time is good. The program organizes the hiring process very well.the free version is excellent. It contains all the core functionality for applicant tracking, it's only limited to a number of users (5) and applicants (200).Ability to allow multiple users have access to the same application in order to keep track of where they are in our process

Cons

you had a great visual of which stages seemed to have a lot of apps built up and instantly knew where your attention was needed. They took that feature away and although you are still able to filter by stage, it is a pain and adds much less value.The search function works very poorly and inconsistently. If the stages you create in each opening aren't typed exactly the same, they won't stack and will act as completely separate stages

Review Source

VR

Verified Reviewer  
Software Engineer  
Hospitality  
Used the software for: Less than 6 months

### "Recruiterbox"

December 15, 2018

4.0

The most important business problem Recruiterbox solves for me is to get the right candidate that can support our applications issues, and not having to terminate that person. Recruiterbox has given us and me the starting point for us to grow within our company.

Pros

Recruiterbox gives me the best possible candidates out of all the resume submitted in their portal website; I just started using Recruiterbox my company went ahead and purchased the Pro version to get all the features; What i like about Recruiterbox is a few main features of the more than 30 of them; First, Customer Service its one of the first support for any questions and concerns i have with using Recruiterbox, all questions are answered in timely manner. Secondly, Sharing the candidates Resume with my team members to properly select ones that stands out the most with experience. Third, Managing user roles and Permissions, as the manager of my department, i have choose what parts of the application my colleagues can view, but cannot edit. Lastly; Referrals are the main feature, I can ask for a referral within Recruiterbox of the candidate.

Cons

With only less than 6 months of use, i do not have any negative points for Recruiterbox , so far i am liking it.

Review Source

VR

Verified Reviewer  
Recruitment Practitioner  
Staffing and Recruiting  
Used the software for: 2+ years

### "ATS for all staffing needs"

July 21, 2019

5.0

Good

Pros

We used this ATS and found it easy to use because of the features they offer

Cons

Nothing much as it serves the purpose in the recruitment

Review Source

Riya S.  
Human Resources  
Marketing and Advertising  
Used the software for: 1-2 years

### "Positive"

July 29, 2016

5.0

Using this software for helping us in the hiring. Well equipped software and extremely user friendly. No training required. Extremely happy with the support team. They never fail to amaze us and deliver on time. Looking forward to have many years of even healthier relationship. Keep rocking team!

Review Source

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## Related categories

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)

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