# salonMonster Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about salonMonster Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/111928/salonMonster

---

# 

 salonMonster Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

salonMonster

## What is salonMonster?

Tired of salon management software? So were we. Meet salonMonster. An app made for beauty professionals by beauty professionals with a familiar appointment book look. We'll help you spend less time running your business and more time celebrating it! Easy online booking for your appointments and clients. Accessible anytime, anywhere on your computer/iPhone. No software to install. Email + Text reminders, POS, double booking/bookbacks, recurring appointments, bulk email and incredible support.

## What is salonMonster used for?

[Salon](https://www.capterra.com/salon-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Per User, Per Month

Free trial  
available

Includes Free Version

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Do you work for salonMonster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salonmonster.com&name=salonMonster)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### salonMonster

4.9 (18)

VS.

[4.9 (329)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting Price

$19

Per User, Per Month

Starting Price

$165

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (18)

Ease Of Use

4.9 (329)

Value For Money

4.9 (18)

Value For Money

4.8 (316)

Customer Service

5.0 (17)

Customer Service

5.0 (322)

## salonMonster alternatives

[4.6 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$176.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (1,165)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3,640)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/111928/salonMonster/alternatives/)

## FAQs about salonMonster

Overview

### Which roles and teams benefit most from salonMonster?

salonMonster is most used by salon owners, owner-stylists, and independent beauty professionals who need to run daily operations and client services in one system. Front desk and salon managers benefit from handling appointments, checkout, and scheduling, while stylists use it to manage client records, bookings, and repeat business efficiently.

Answer based on 17 reviews

Overview

### What company size and specific industries is salonMonster built for?

salonMonster is designed for solo stylists, chair renters, booth renters, and salons, making it a fit for small beauty and personal care businesses. It targets individual service providers as well as salon operations that need help managing business tasks and want to focus more time on client services.

Features and Usability

### What are the key features of salonMonster?

salonMonster offers client management, online booking, and appointment scheduling for handling bookings and customer records. It also includes credit card processing, point of sale (POS), payroll management, and commission management. Additional features cover reminders, SMS messaging, email marketing, reporting & statistics, and website integration.

Integrations

### Which third-party tools and platforms does salonMonster integrate with?

salonMonster connects natively to Meta for Business.

Getting Started and Support

### What training and onboarding options does salonMonster offer?

salonMonster provides live online sessions, webinars, and documentation for team training. Live online sessions and webinars support guided instruction, while documentation offers written reference material for self-paced review and feature lookup as needed.

Getting Started and Support

### What customer support options does salonMonster offer?

salonMonster provides email/help desk, phone support, and chat. No reviewer feedback is available about support quality, response times, or helpfulness, so customer experience details cannot be assessed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Credit Card Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Email Marketing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Online Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Reporting & Statistics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Appointment Scheduling

Schedule appointments via a calendar

Booth Rental Management

Offer to rent a booth to freelance professionals

salonMonster 14 features

Schedule appointments via a calendar

Offer to rent a booth to freelance professionals

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Get Advice

We can help you find the software with the features you need.

Features

4.5 (18)

4.5

Based on 18 reviews

## Pricing

Value for money

4.9 (18)

Free Trial

Free Version

Basic

$19.00

Per User,Per Month

Value for money

4.9 (18)

4.9

Based on 18 reviews

## Integrations

[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (17)

5.0

Based on 17 reviews

## User reviews

Overall rating

4.9

Based on 18 reviews

Filter by rating

5(16)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DM

Douglas M.

Hairdresser

Entertainment

### "Booking software that actually works. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 3, 2026

Does exactly what I need it to do. When I’ve needed help you all are right there, having hairdressers involved in the app means talking to people who get the job and actually care about your business.

Pros

How easy it is to use, dedicated staff for assistance, constant updates, online booking eases, no to much fluff as in things I would never use. Price for what you get.

Cons

Haven’t found anything as of yet but if I do I will let you know. I might start with being able to move an appointment even if it’s in the 48hr window without having to cancel it and make a new one. Emergency’s happen.

Switched from

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Too expensive, too much of what I didn’t need. Compacted

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Karley H.

Independent Business Owner

### "In my short time using this software it seemed to do what all other CRMs do."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 13, 2018

Pros

I found it was easy to use and overall would be easy enough for one to switch over their current CRM to this one. I believe it comes with a free trial.

Cons

What I like the leastt about this software is that it's doing what every other CRM offers but doesn't bring anything new to the table.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EG

Erik G.

Front End Manager

### "these guys are GREAT! support like no other. same day, usually within the hour, callback "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2018

it just simplifies our business.....like autopilot. what more is there to say? support is fantastic, and we dont have to worry about anything at all but keeping clients in the chair!

Pros

it is SO easy to use, and quite intuitive. everything just makes sense. no higher-level quagmires to wallow thru to accomplish what you need to do.

Cons

quite literally, the only shortcoming we see for our use is the lack of a formal waitlist, and some client management features could be easier to use, mainly filters, for figuring out future client appointments. but, as mentioned earlier, these guys are the BEST.....always adding features and tweaking things to improve, so im sure that very soon these issues will not be an issue. i am overly impressed with the staff and support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kelli C.

Owner

Apparel & Fashion

### "I enjoy supporting local small business, and the SalonMonster system is user friendly & convenient."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2017

I am able to build a growing clientele, and to capture client information with minimal work. My clients love the convenience and ease of use also.

Pros

I like the convenience and ease of use. Customer/tech support is always fast, and very helpful. It's super helpful to have the smart phone app for this booking site also!

Cons

From client feedback, I have heard of clients experiencing difficulty booking in during some periods of time. Perhaps the site was down, or being repaired?? This has only happened a handful of times in the last 4 years that I've been using SalonMonster.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Stephanie G.

Owner/Stylist

Health, Wellness and Fitness

### "Overall a great product to use! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 31, 2017

It is the first scheduling program I've ever used, I used to only use a scheduling book and pencil! So it has vastly changed the ease of booking clients in for me. I find it much easier to be able to book clients in from my phone on the go, and it sends a reminder email which is brilliant! Way less forgotten appointments.

Pros

Easy end of year at tax time, and having it on my phone allows for easy scheduling on the go. It easily stores all my client information and allows me to send out group emails to everybody at one time which is very helpful!

Cons

The mobile version isn't as user friendly, I usually use the desktop version even on my phone. And I work days one week and evenings the next, it would be really great if here was a way to set hours to accommodate that instead of having to have the same hours set each week. Looking forward to an app coming out one day!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Ray P.

Owner

Consumer Services

### "A pleasure to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2017

I get easy to use software from nice people that works!

Pros

This software is developed by people who understand our business and the unique issues we face. Customer service usually responds and fixes problems in hours not days or weeks like the big companies.

Cons

If the software integrated in with Square I would be the happiest man on earth. But I can work around that to have such easy software for my clients to schedule with. The UI seems to be very intuitive even for my older clientele.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Anita F.

Owner/operater

Cosmetics

### "I absolutely love this program! The customer service is the best I've ever experienced anywhere! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2017

It has allowed me to run my business smoothly on a budget with more features than I could eve imagine!

Pros

Easy to use. Text and email reminder feature is amazing. Easy navigation. Online booking!! Customer service is over the top

Cons

It can be a little glitchy. The app needs a week view option rather than just daily. I would love it if it linked to square reader!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jeness M.

Salon Owner

Consumer Services

### "I love the ease and convenience of Salon Monster, The tech Support is so great too!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2017

Less no shows, I love that I can keep track of my sales as well.

Pros

It is so easy to use and set up, I love the notifications and email reminders, The waiting list is fantastic. It is so easy for clients to book and cancel on line,

Cons

I would like to be able to customize the text and email notifications. I would also love to be able to see what we sold to each client so we can keep track of what to up sell next time. Also add Photos in the clients profiles,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Brandon C.

independent Senior Stylist

Hospitality

### "The team at Salon Monster are just straight up amazing . Best customer support ever !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2017

The web design is beautiful . The software has literally NEVER malfunctioned unlike most salon software programs . Every salon I have worked in constantly has malfunctions with their software and the sites are always crashing, Even where I work as an independent stylist the owner of the business space uses a different software that is ALWAYS crashing . WHile mine has NEVER crashed . Its so easy to use as well as administrate that a 4 year old child could use it . Also from the customer stand point, using this site is easier than saying I want an appointment . So clients also love using the SalonMonster software / site .

Pros

What I love about this software is that its so functional and sleek, meets all my needs, yet easy enough for a toddler to use . Also the Salonmonster app is seriously life changing . My life is so much easier as I am able to see and control my day while at work from my phone within seconds .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Shannon S.

Owner

Consumer Services

### "Great app..love that I can coordinate with my phone and tablet..My customers love the text reminder "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 28, 2017

Pros

Text reminders for apts..love the way the apts block turns colour once the client has received their notification..simple to use..

Cons

Not being able to book double services for one client..otjer than that I have no issues whatsoever with this app..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/111928/salonMonster/reviews/)

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