--- title: "salonMonster Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about salonMonster Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/111928/salonMonster/" page_type: "product" language: "en" --- # salonMonster Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) salonMonster ## What is salonMonster? Tired of salon management software? So were we. Meet salonMonster. An app made for beauty professionals by beauty professionals with a familiar appointment book look. We'll help you spend less time running your business and more time celebrating it! Easy online booking for your appointments and clients. Accessible anytime, anywhere on your computer/iPhone. No software to install. Email + Text reminders, POS, double booking/bookbacks, recurring appointments, bulk email and incredible support. ## What is salonMonster used for? [Salon](https://www.capterra.com/salon-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for salonMonster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salonmonster.com&name=salonMonster) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### salonMonster 4.9 (18) VS. [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $19 Per User, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (18) Ease Of Use 4.6 (84) Value For Money 4.9 (18) Value For Money 4.6 (82) Customer Service 5.0 (17) Customer Service 4.6 (82) ## salonMonster alternatives Highest Rated [4.9 (338)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/111928/salonMonster/alternatives/) ## FAQs about salonMonster Overview ### Which roles and teams benefit most from salonMonster? salonMonster is most used by salon owners, owner-stylists, and independent beauty professionals who need to manage appointments, client records, and day-to-day operations in one place. Front-desk and salon management roles benefit from smoother scheduling and checkout workflows, while stylists use it to track clients, reduce no-shows, and keep service calendars organized. Answer based on 18 reviews Overview ### What company size and specific industries is salonMonster built for? salonMonster is designed for solo stylists, chair renters, booth renters, and salons in the beauty and personal care industry. It fits very small businesses and independent professionals, as well as salon owners who need support with day-to-day business management. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of salonMonster? salonMonster offers client management, client and customer databases, and customer history for storing client records. It also includes online booking, appointment scheduling, booking management, recurring appointments, and reminders. For operations, salonMonster provides point of sale (POS), credit card processing, payroll management, commission management, reporting & statistics, SMS messaging, and website integration. Integrations ### Which third-party tools and platforms does salonMonster integrate with? salonMonster connects natively to Meta for Business. Getting Started and Support ### What training and onboarding options does salonMonster offer? salonMonster provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and questions in real time, webinars offer scheduled training on product features, and documentation gives written material for self-paced reference and step-by-step guidance. Getting Started and Support ### What customer support options does salonMonster offer? salonMonster provides email/help desk, phone support, and chat. These channels give users direct ways to get assistance with setup, account issues, and day-to-day questions. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,154 Salon reviews Capterra reviewers highlight these as the features buyers care about most when choosing Salon software: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) salonMonster supports **Appointment Scheduling**, which covers one of the most important needs for salon businesses. However, it does not include **Calendar Management** or **Confirmations/Reminders**. Instead, it offers other highly valued features such as **Online Booking** (**57%**), **Point of Sale (POS)** (**55%**), and **Client Database** (**52%**). These features help salons manage bookings from more channels, handle payments at checkout, and keep client records organized, helping businesses save time and deliver a better customer experience. Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Appointment Scheduling Schedule appointments via a calendar Booth Rental Management Offer to rent a booth to freelance professionals salonMonster 14 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Booth Rental Management: Offer to rent a booth to freelance professionals - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- Get Advice We can help you find the software with the features you need. Features 4.5 (18) 4.5 Based on 18 reviews ## Pricing Value for money 4.9 (18) Free Trial Free Version Basic $19.00 Per User,Per Month Value for money 4.9 (18) 4.9 Based on 18 reviews ## Integrations [ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (17) 5.0 Based on 17 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(16) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Douglas M. Hairdresser Entertainment ### "Booking software that actually works. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 3, 2026 Does exactly what I need it to do. When I’ve needed help you all are right there, having hairdressers involved in the app means talking to people who get the job and actually care about your business. Pros How easy it is to use, dedicated staff for assistance, constant updates, online booking eases, no to much fluff as in things I would never use. Price for what you get. Cons Haven’t found anything as of yet but if I do I will let you know. I might start with being able to move an appointment even if it’s in the 48hr window without having to cancel it and make a new one. Emergency’s happen. Switched from [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Too expensive, too much of what I didn’t need. Compacted Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Karley H. Independent Business Owner ### "In my short time using this software it seemed to do what all other CRMs do." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 13, 2018 Pros I found it was easy to use and overall would be easy enough for one to switch over their current CRM to this one. I believe it comes with a free trial. Cons What I like the leastt about this software is that it's doing what every other CRM offers but doesn't bring anything new to the table. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Erik G. Front End Manager ### "these guys are GREAT! support like no other. same day, usually within the hour, callback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2018 it just simplifies our business.....like autopilot. what more is there to say? support is fantastic, and we dont have to worry about anything at all but keeping clients in the chair! Pros it is SO easy to use, and quite intuitive. everything just makes sense. no higher-level quagmires to wallow thru to accomplish what you need to do. Cons quite literally, the only shortcoming we see for our use is the lack of a formal waitlist, and some client management features could be easier to use, mainly filters, for figuring out future client appointments. but, as mentioned earlier, these guys are the BEST.....always adding features and tweaking things to improve, so im sure that very soon these issues will not be an issue. i am overly impressed with the staff and support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kelli C. Owner Apparel & Fashion ### "I enjoy supporting local small business, and the SalonMonster system is user friendly & convenient." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2017 I am able to build a growing clientele, and to capture client information with minimal work. My clients love the convenience and ease of use also. Pros I like the convenience and ease of use. Customer/tech support is always fast, and very helpful. It's super helpful to have the smart phone app for this booking site also! Cons From client feedback, I have heard of clients experiencing difficulty booking in during some periods of time. Perhaps the site was down, or being repaired?? This has only happened a handful of times in the last 4 years that I've been using SalonMonster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Stephanie G. Owner/Stylist Health, Wellness and Fitness ### "Overall a great product to use! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2017 It is the first scheduling program I've ever used, I used to only use a scheduling book and pencil! So it has vastly changed the ease of booking clients in for me. I find it much easier to be able to book clients in from my phone on the go, and it sends a reminder email which is brilliant! Way less forgotten appointments. Pros Easy end of year at tax time, and having it on my phone allows for easy scheduling on the go. It easily stores all my client information and allows me to send out group emails to everybody at one time which is very helpful! Cons The mobile version isn't as user friendly, I usually use the desktop version even on my phone. And I work days one week and evenings the next, it would be really great if here was a way to set hours to accommodate that instead of having to have the same hours set each week. Looking forward to an app coming out one day! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ray P. Owner Consumer Services ### "A pleasure to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2017 I get easy to use software from nice people that works! Pros This software is developed by people who understand our business and the unique issues we face. Customer service usually responds and fixes problems in hours not days or weeks like the big companies. Cons If the software integrated in with Square I would be the happiest man on earth. But I can work around that to have such easy software for my clients to schedule with. The UI seems to be very intuitive even for my older clientele. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Anita F. Owner/operater Cosmetics ### "I absolutely love this program! The customer service is the best I've ever experienced anywhere! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2017 It has allowed me to run my business smoothly on a budget with more features than I could eve imagine! Pros Easy to use. Text and email reminder feature is amazing. Easy navigation. Online booking!! Customer service is over the top Cons It can be a little glitchy. The app needs a week view option rather than just daily. I would love it if it linked to square reader!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jeness M. Salon Owner Consumer Services ### "I love the ease and convenience of Salon Monster, The tech Support is so great too!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2017 Less no shows, I love that I can keep track of my sales as well. Pros It is so easy to use and set up, I love the notifications and email reminders, The waiting list is fantastic. It is so easy for clients to book and cancel on line, Cons I would like to be able to customize the text and email notifications. I would also love to be able to see what we sold to each client so we can keep track of what to up sell next time. Also add Photos in the clients profiles, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brandon C. independent Senior Stylist Hospitality ### "The team at Salon Monster are just straight up amazing . Best customer support ever !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2017 The web design is beautiful . The software has literally NEVER malfunctioned unlike most salon software programs . Every salon I have worked in constantly has malfunctions with their software and the sites are always crashing, Even where I work as an independent stylist the owner of the business space uses a different software that is ALWAYS crashing . WHile mine has NEVER crashed . Its so easy to use as well as administrate that a 4 year old child could use it . Also from the customer stand point, using this site is easier than saying I want an appointment . So clients also love using the SalonMonster software / site . Pros What I love about this software is that its so functional and sleek, meets all my needs, yet easy enough for a toddler to use . Also the Salonmonster app is seriously life changing . My life is so much easier as I am able to see and control my day while at work from my phone within seconds . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shannon S. Owner Consumer Services ### "Great app..love that I can coordinate with my phone and tablet..My customers love the text reminder " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 28, 2017 Pros Text reminders for apts..love the way the apts block turns colour once the client has received their notification..simple to use.. Cons Not being able to book double services for one client..otjer than that I have no issues whatsoever with this app.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/111928/salonMonster/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.