Who Uses This Software?

Zoho Reports primarily targets small and medium businesses. However, some large enterprises use it too.


Average Ratings

94 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/reports
  • Founded 1996
  • United States

About Zoho Reports

An online business intelligence and analytics platform that helps you get new insights from your diverse business data. It allows you to easily create and share powerful, ad hoc reports and dashboards in minutes, with no IT help. Data can be imported from files, web feeds, popular business applications, cloud and on-premises databases, cloud storages etc. Free for 2 users. Pricing starts at $25 per month.


Zoho Reports Features

  • Ad Hoc Reports
  • Collaboration
  • Dashboard Creation
  • Data Source Connectors
  • Data Visualization
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Marketing Reports
  • OLAP
  • Projections
  • Sales Reports
  • Scheduled / Automated Reports

Zoho Reports Reviews Recently Reviewed!

Super-friendly to beginners. Automated report generation. Superior user supportZoho Reports is a hidden gem among self-service business intelligence (BI) apps. Springing from small to midsize business (SMB) roots and keeping its base "overworked, low-budg

Nov 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Regardless of the edition you choose, the learning curve is a short, relatively gentle slope that nearly any user can quickly masterThe system also prompts the use of two-factor authentication (2FA) to increase security.

Pros: Zoho Reports is one app of many in an entire software suite of productivity tools and business apps. However, like most of the other apps in Zoho's portfolio, Zoho Reports is not dependent on the suite or any single element thereof; it works well as a standalone app.

Cons: Automated reports can easily become users' default. More advanced and complex queries can confuse beginners.

Great tool for Reporting

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: We have recently started to use Zoho reports and are using free trial for evaluation. I should mention that it is very useful tool to generate custom reports as per the requirement.

Powerful Custom Reporting

Oct 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability for the software to pickup our custom fields - it has replaced the need for a full ERP system and is saving us tens of thousands of dollars annually. The company also keeps updating smaller items, even without me raising a feature request ticket, that makes it easier to use the software. My example: the embed report function was a little buggy and giving restricted access to a report I hosted on a zoho.sites.com site, but I wanted it to be unrestricted. They added a new edit table functions tab that allowed me to not only change this, but also gave me additional control options on how the information is reviewed, displayed, and exported.

Cons: There's an initial learning curve on how to build a report before you can jump in and see live numbers. Also, it would have been nice if I had done an initial demo or assisted launch. I just jumped right in and it took a few reports to get it right, but if you're savvy with software this should be a breeze.

Deep software but hard to understand and access

Oct 25, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Lots of functionality and in-depth analysis. Perfectly met the business need to combine multiple data sources with ZohoCRM. Good support network online to help understand the software

Cons: The UI is not very intuitive, and very clustered which makes it hard to use. Hard to understand why things were not working the way they were expected to

pretty easy to learn and put to use

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Overall, an excellent value for the price.

Pros: ease of use, friendly interface, excellent customer support. Customer support via chat is always pretty efficient and complete. I rarely feel like my issues was not addressed in its entirety.

Cons: occasional lack of intuitive solution - not every solution can be found with just a few minutes of googling or experimentation., they require a chat with customer service. This is not unusual, but can be frustrating when working on a deadline.

Zen Zoho

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: An additional thing i would like is if they found me new clients so i could afford the pro version :-)

Pros: Very easy to use, provides free portal till one can generate sufficient flow of clients to purchase. Excellent templates

Cons: I keep losing drafts.

Zoho Reports helps my team visualize and understand the KPIs that I want them to stay focused on.

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My next goal is to set up direct API connectivity to my ERP software so I don't have to manually update my data.

Pros: Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.

Cons: There is a bit of a learning curve to working with the spreadsheets, charts and graphs to get them to present the data. But that is to be expected with such a powerful set of tools.

Zoho Reports is Excellent and the Support is Second to None

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I am now trying out other products in the Zoho portfolio

Pros: Zoho Reports is very useful for our business. The support offered (from Titus Andrews) over the phone and with screensharing to get us started up was exceptional and really made a difference.

We use it daily!

Oct 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We can track everything we need to run our business with Zoho reports. It's easily updated and shared with our entire staff in multiple locations.

Cons: Sometimes our dollar signs turn into a weird latin symbol in our reports. It's sporadic. Not all reports and not on all computers. We just live with it.

Positive Experience Largely, Slightly Cumbersom

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and of making reports. It's easy to channel and funnel data into reports. Overall great UI.

Cons: I don't like that it is rather slow in responding during certain operations. High ping times sometimes, but largely OK.

I use the software to report on weekly sales and review trends.

Oct 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great product

Pros: I like that the data is stored and accessible by my whole team on-line. It's also very easy to import and append new data sets.

Cons: It can take a little time to get used to creating your own reports. But once you have it down there are many different options available.

Easy to use but the reporting section is cumbersome

Oct 17, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: Zoho is easy to use and has a short learning curve. The staff in our office learned to use it in a very short time and the functions that we use it for is quite complicated. It has various features that make it easy to use and understand.

Cons: It quite often runs slowly. One day you will be doing one of the functions and the next day it won't work correctly, then the next day it might be working again. The reporting in the system doesn't seem to work correctly so we had to program a work around it which is somewhat cumbersome. We do our billing from this program and it is very awkward to print because you have to go into each invoice separately and print them individually. We have had to create other reports but Zoho limits it to 300 records so we had to divide the report up into three sections and print each section separately. I would say that the reporting is the worst feature. Also, occasionally Zoho will update something without informing us, this will often effect the functionality of the program.

easy to access and create reports

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very user friendly. the best part about this application is that it has a very short implementation plan. You can set it up and implement in no time at all. also an extra point is that this is a web based solution.

Great and easy to use system.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho reports give us many opportunities to have plenty selfexplanatory reports important for our daily business.

Cons: I would still recommed to have more functionalities is basic unpaid version of zoho reports. In general I have no major objections.

Very easy to use and intuitive to create complex reports

Oct 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The big plus here is that is easy to use, simple web-based reporting/dashboarding/charting.It's so simple to setup and get started. Zoho Reports allows for really nice data visualizations with a lot of flexibility

Cons: Customer support needs to be improved. Any question or request via email takes several days to get a reply, since the company is based in India, getting someone to respond is a trial.

Good

Oct 17, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Wish you could import all sections of online quickbooks not just a few. I am on the fence about keeping zoho because very few people use it because of the functionality and ease of use being poor.

Pros: Visuals are good, it is a good way to visualize your data. You can make whatever report you want which is a nice feature.

Cons: Very hard to use for people that are not data-savvy, the UX/UI is not the best, not pretty on the eyes. If it was a similar experience the quickbooks online has for their report building, it would be easier for my whole team to use.

Fabulous Product

Oct 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Love Zoho Reports- not giving it up anytime soon!

Pros: When our company was selecting a new PM software one of the reason I chose Zoho Projects was because Zoho Reports integrated with seamlessly. Reports offered the info I wanted from Projects that other PM softwares couldn't offer. Other products had costly and complicated plugins- reports is cost effective and flexible

Cons: It took some time to learn how to customize my reports and get the data that I needed. Now that I know how Reports functions I can get any of the data I need. I love that I can make reports for our clients and they update automatically everyday. If I can't accomplish what I want the customer support is great! I would love to see chat support offered in the future. Just like with Zoho Projects, often I know Zoho Reports can do what I want it to, I just need help finding the function within the software. Chat makes it super simple in Projects- please add it to Reports!!

Good product for the value but interface takes some practice navigating

Oct 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: n/a

Pros: Affordable option for manipulating data/reports, very quick and seamless setup and integrates into Zendesk quite easily.

Cons: Hard to use interface, Support team is helpful but it takes a few attempts in outreach before they are responsive

Well Featured, Right Price CRM Software

Oct 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I like ZOHO compared to most CRMs out there, but a few tweaks and improvements, mainly to the look and layout could go a long way.

Pros: Lots of features and abilities, integrates well with other apps, logically and appropriately priced, easy to train new hires on.

Cons: Some organization and process could be improved, some screens/pages could look cleaner and more modern.

Hard to get set up and started, limitations to data aggregation

Oct 17, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: In theory, this product could be useful and do great things, but in execution, it's cumbersome, difficult to access and use, and doesn't provide as much possibility and flexibility as we'd like.

Pros: You can really manipulate the data and inputs in a lot of ways, which is great for tracking or seeing specific sets of data.

Cons: It is nearly impossible to set up with a team. If you have a company or team of people in Books and CRM, and one person initiates the Reports, everyone else is basically locked out, and it's very frustrating and difficult to reset the account and/or expand access, even with Customer Service help. Additionally, you can only look at and report on one input at a time (e.g. only Books or only CRM). You cannot combine the data from the two sources to cross reference fields which only exist in one and not the other (like margin), and custom fields aren't always available.

Use Zoho for Sales and CRM puposes

Oct 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using Zoho CRM for about a year now and have enjoyed it thoroughly. I have used a few other CRM tools over the years but I believe that Zoho is the easiest to use and the most organized. It may not be perfect (nothing is) but I would highly recommend.

Cons: There are technical issues every once in a while with updates to Zoho but usually fixed quickly and effectively

Overall, very reasonably priced and does what we need

Oct 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use, allows customization, and works well for our needs. Customer service is much more responsive than before, which is a plus.

Cons: sometimes it takes a while for fixes if there are issues, but c/s is much more responsive than before, which is good

Great BI tool.

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Zoho reports is a pretty good business intelligence tool. It is very user friendly. My favorite part about this software is that it has a very short implementation plan. You can set it up and implement in no time at all.

Cons: There needs to be a lot of training for the end user. I do though think once staff are used to this software they can either keep playing with the software to get really good at it, or stay stagnant and only do the basics.

Very helpful for making quick reports

Sep 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use, simple web-based reporting/dashboarding/charting.It's so simple to setup and get started. Zoho Reports allows for really nice data visualizations with a lot of flexibility

Easy to use, free to get started and very functional reporting tool

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's so simple to setup and get started. We use this to chart out sample charts with customer data to show how information that flows in and out of our systems can be used by C-level staff. Instead of using an expensive tool for this, we found Zoho Reports and have been delighted with how easy it to setup and chart.

Cons: I honestly can't think of a single con, because I'm using the free version of the software and therefore don't have very high expectations.

Overall: Easy to use, simple web-based reporting/dashboarding/charting.

Mostly happy with it

Sep 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Customer support is awful. The company is based in India and getting someone to respond is a trial, let alone having a chat. It typically takes us 2-3 days to schedule a call when we need in-depth support (we are in the US).

Pros: Zoho Reports allow for really nice data visualizations with a lot of flexibility in presentation, type of graphic, etc. Downloading underlying data is also easy to do.

Cons: There could be some additional features making it easier to use, such as including data in the downloads that is not included in the visualization. When downloading data, ID numbers and keyword information isn't helpful, but if additional data was provided the user could get a much better idea of what they're looking at in order to use the data externally from Zoho. There's lots more that could be done to make it more flexible and increase functionality, but it serves our purposes.

Bang for the buck

Aug 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoho Reports is quite easy to use, at least for someone who has worked with other reporting and data visualization tools. Sharing with non-technical users is quite easy and straight forward. We, mostly, use tabular reports and the performance has been quite good.

Cons: The tech support lacks the promptness and sometimes don't quite understand the need and the urgency.

Has improved visibility in my org

Jul 19, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Has preset templates. Dynamic and can drill down. Can bring in as many filter dimensions you like. Dashboard options are many.

Cons: Is not real time. There is absolutely no support given initially to train you to use. Its all on faq docs and youtube videos. If you have queries you will need to schedule appointments.

Zoho Reports Review

Jul 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Zoho Reports is used as the primary reporting tool for the projects at our consulting company. The team of more than 30 consultants use Zoho Projects to manage multiple projects for private and public sector. The interface between the two applications is seamless and stable, we also use extra Zoho Reports static tables (with non transactional data) and we plan to include connections to other data from our ERP.

Pros: We ended up to Zoho Projects and Zoho Reports, after a significant evaluation among several on-premise and cloud platforms. Cost, ease of use, licensing model, integrations with other Zoho (and external) applications, wealth of functionality and user interface, was our decision drivers. We like the distinction between standard and user filters.

Cons: A short of programmability would be great like conditional formating, hyperlinking.

Recommendations to other buyers: Definitely, Zoho Reports must be present in a reporting solution evaluation.

ZOHO Reports review

Jun 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Zoho reports in general is a great reporting tool, although it may require some optimization when it comes to relationships.

Pros: Ease of use Building reports and dashboards are easy Gives better insight to businesses compared to some reporting tools Very affordable Supports multiple file types

Cons: Linking modules without relationship can be challenging Report updates are either based on the automated sync or by updating it manually

Has some nice features

Jun 01, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: ease of navigating the system is nice, clean look, auto updating fields pre-written Workflow rules and templates

Cons: lack of custom functions, not native to CRM sync does not work support not there on a needed basis, it could take days before anyone gets back to you, and then they really cannot provide the support needed

Overall: gathered knowledge of what we really needed an ATS to do

Four stars for Zoho Reports

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Zoho reports is a very easy and user friendly system. The data and charts produced are spot on and easily exported for quick usage and adjusting in an aesthetically pleasing format. If I had one wish, it would be if the reports could be viewed as dashboards, otherwise perfect!

Nice experience with zoho report

Apr 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Nice features

Cons: Not applicable for zoho bug tracker customised features,and zoho help desk reports

Overall: Need to enter feature to create bug tracker report for customised fields good very good application otherwise.need to add zoho help desk reports as well

Recommendations to other buyers: No

Zoho Reports

Apr 19, 2017
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Cons: Lack of hands on training classes for admins.

Overall: I would prefer a hands on training class instead of having to read the admin guide which I dont believe is very user friendly. I tried to create a folder and tried to use the help menu and the first step was click the reports tab and step 2 in the reports home page click create report folder. There is NOT a create a report folder in this tab....while creating a report you have to go to the last step basic information and select a folder or create folder OR you can select a report and select move to folder drop down which has a create folder option. I had to call the support line to get this information as the guide was NOT accurate.

Zoho Reports is super easy to use

Apr 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price, ease of use, integrations

Overall: I needed to find a solution for a client dashboard to share metrics in a graphical format. Zoho was very easy to use and I was able to engage and create reports and dashboards within minutes. A huge time saver and helped me accomplish exactly what I needed.

Great Support Overcomes Difficulty in Creating Custom Reports for a Small Firm

Apr 13, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: That it works with Zoho projects. The support is outstanding

Cons: So difficult to get what you want in the reports and schedule running them.

Overall: No matter what I did, I could not generate the reports I needed. I am a small firm with many projects I need to manage. The shareholders need to frequent reports on progress and the reports are just too complex!

Recommendations to other buyers: Take your time to study it and take advantage of the trial

Great products

Apr 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Zoho reports replace 7 reports done with excel. We saved about 15 hours each week in employees time, not counting all the errors that were introduced in the old reports.

Great Tool

Apr 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great Tool to get some better insights! Especially the connection with other Zoho services is pretty easy and the default templates are easy to use.

Zoho Review

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My experience using Zoho is that it is simple to use and easy to understand. It is a very well crafted feature that organizes data in many ways. I have had no problems up to date.

Zoho report for startup

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to import data from other online sources using API calls

Cons: Since it offers a lot of options to combine and present data, the interface is not very intuitive at first

Overall: We are a small startup who needs to analyze the data of our emailing campaigns. Zoho reports provide a good platform to create charts and analyze data and recombine them in an interesting way.

Zoho Reports enable deep dives into data to assist in making informed decisions

Mar 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It integrates well with Zoho suite. The customer support for Zoho Reports is above average. Pricing for SMEs is in the affordable range for the functionality it provides

Cons: Customer support can improve. Also, the support teams between Zoho Books and Reports need to get used to each others' features since many a time we get bounced between the two teams before a workable solution to certain queries are found.

Great tool to manage your business

Mar 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to get familiar with it, even if there're some issues it can be reported and fixed right away!

Cons: Sometimes tasks are getting messy, filters aren't that efficient, sometimes filters list is too long and you can't catch the end of the filter's list!!!!

High Value Product

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Zoho Reports provides access to detailed information at a fraction of the price their competitors charge. It's very useful to use for reports from their other products - CRM, Projects, etc.

Great report writing and dashboard tool

Mar 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: We use this app for our internal process dashboards. The flexibility has allowed us to emulate our process flow for 14 major milestones on ever project. Projects move from dashboard to dashboard, with different staff members handling different milestones. The only real complaints are a lag time in updating data of up to 3 hours, and some lack of flexibility. Customer service is amazing - excellent! They really want this to be a great product!

Pros: Customer service is the best! Overall, a fairly easy app to use.

Cons: Some flexibility is not available. Data updates delayed by up to 3 hours.

Recommendations to other buyers: Zoho should consider allowing data updates on a more frequent schedule during working hours. Right now, it updates at best every 3 hours. If we could update it 5 times during working hours, we could set a better schedule for us to use, and the total number of updates per day would not change. We do not need updates after 6:00 PM or before 6:00 AM.

Vendor Response

by Zoho on July 18, 2017

Joseph: Thanks for your nice review of Zoho Reports. About the 3 hours lag time in data syncing, you can use the 'Sync Now' option, which would get the data synced till then.

A lot more limitations than I'd hoped for

Jan 23, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I was hoping to see some specific data from the CRM with regard to the progression of leads in my sales process. I hired an expert programmer to help me customize it but it was too limited to see that data I'd hoped for. I was able to see pretty basic information pretty easily so if that's what you're looking for it will work well.

Pros: Integrates with Zoho CRM pretty flawlessly.

Cons: Limited on the data it can pull from CRM so limited in how specific of data you can see.

Recommendations to other buyers: Great if you're looking to pull basic information from your CRM.

Productivity taken to a new level

Jan 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using Zoho Projects and Zoho Reports for over a year now and our experience has been nothing less than amazing. After searching around for a month, we decided on Zoho due to the great reviews, unbelievable features, and low cost. All I can say is, wow. The synergy between the various apps places them way ahead of the competition. You can waste your money on more costly solutions that deliver half the features that Zoho has, or you can give them a shot. There's not much to lose with a free trial. I can brag about Reports all day but it's best experienced.

Pros: Intuitive Design App Synergy Scale-ability Support Fast Rollout Cost

Cons: Would like to see a little more customization in Projects. Would like to see more tables integrated from Projects to Reports.

Recommendations to other buyers: Give it a shot, you have nothing to lose, and you just may come in under budget.

Zoho Reports Review

Nov 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Zoho Reports is used as the primary reporting tool for the projects at our consulting company. The team of more than 30 consultants use Zoho Projects to manage multiple projects for private and public sector. The interface between the two applications is seamless and stable, we also use extra Zoho Reports static tables (with non transactional data) and we plan to include connections to other data from our ERP.

Pros: We ended up to Zoho Projects and Zoho Reports, after a significant evaluation among several on-premise and cloud platforms. Cost, ease of use, licensing model, integrations with other Zoho (and external) applications, wealth of functionality and user interface, was our decision drivers. We like the distinction between standard and user filters.

Cons: A short of programmability would be great like conditional formating, hyperlinking.

Recommendations to other buyers: Definitely, Zoho Reports must be present in a reporting solution evaluation.

Zoho Reports App

Nov 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I work for a Creative Agency and Production House in London. We use Zoho reports to analyse the performance of our pipeline across our divisions. The interface allows easy customisation of data and has been useful for predicting future work we expect to come in to the business.

Pros: The ease with which different data sets can be combined and manipulated through a combination of aggregate formulas and drag and drop design. The connectivity with other data apps is also useful.

Cons: It is disappointing that the Campaigns and Forecasting modules within Zoho CRM are not available in the Reports tool. It seems like these could be easily integrated to provide a bigger picture of sales performance.

Recommendations to other buyers: It takes a little bit of perseverance to find the right reports for your business but the effort is worth it.

Best Reporting as per your choice !

Nov 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to use, simple clicks for reporting

Cons: Weekly entered data for reference during new addition is missing which will be helpful as it will reduce the entry efforts

Overall: As we need a focused and task wise reporting on demand, Zoho offered this on simple clicks and filters. Very easy to use.

Recommendations to other buyers: -

Zoho Reports better way to get your reports

Oct 24, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Collects all the needed data
Timesheets project wise
Customized Reports

Cons: Manual synchronization of added projects needed not major though

Overall: I am using Zoho Reports plugin since past several months. It is good add-on to get additional required details for Zoho Projects. The project wise filters, user wise reports, milestone based data and so on are really good features. Time sheet data feature is the most popular and is found more useful for use. The filters can be customized as per needs and modified with desired options when needed is good feature. Exporting report in desired format is good and easy to use feature. The improvements needed are in-terms of auto synching of new added projects data capture. Users creation should have field to hold employee id.
Overall it is great experience using Zoho Projects and it is must to have along with Zoho Projects.

Zoho Reports

Oct 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I work for a large healthcare organization and was tasked with developing a database that would track non-clinical work unit for faculty members within Pathology. I used Zoho Creator to develop the database and intended to use its report functionality but it came up short of what I needed it to do. So, I, along with a developer, turned to Zoho reports. Zoho reports solved my issue and I was able to create a dashboard that would update all metrics based on filters selected.

Pros: Dashboarding Ease of Use Linking to other Zoho Application i.e. Zoho Creator Automation - Scheduling of imports

Cons: Dashboard Layout - I wish there was more flexibility in designing the layout Help documents aren't as robust as I would like, but I guess that's why the forums are there.

Recommendations to other buyers: It is easier to use if you have some data analytics knowledge and coding. I had to learn on the fly, but once you get it, it's easy to use.

One of the most cost effective dashboards I've tested

Oct 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Zoho Reports is a very cost effective and complete dashboard. It is friendly and has good cloud connectivity. It still needs some improvements on some kind of reports or charts, It would be great if it can connect with Zoho Surveys (for example). But overall is recommended. Support responses are slow. At the beginning , in our trial we asked for lots of things but it took more than expected to get responses.

Zoho Reports Review- 6 Months In

Oct 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Zoho reports is an easy to use business intelligence tool. There are many integration options; we integrate Google Analytics, Zoho CRM, Zoho Projects as well as our custom ERP system. The recommend tables are often useful. Creating custom charts and tables, then organizing them into dashboards is where this software shines. For more advanced table creation it has a built in sql editor. The ability to publish links that are dynamically updated let's us view any report in Zoho CRM and our custo ERP.

Zoho Reports

Aug 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: For my business (real estate company), we use Zoho CRM on a daily basis and the following three Zoho Reports are critical to our monthly sales meetings: 1) Sales written for the month 2) sales becoming real for the month, 3) Sales paying out for the month With Zoho Reports, i can display this data in stunning graph format which shows an immediate picture of what our cash-flow situation is for all role players.

Pros: Access anywhere, great graphs, great support, nicely integrates with Zoho CRM

Cons: With the ZAR weakening against the Dollar, the cost of subcription has increased by 25% over the last few months. It would be great to get charged in ZAR which will then keep the price stable!

Simple BI tool

Aug 24, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and start out of the box.
Google docs Integration.
Data transfer scheduler.
Zoho apps integration.

Cons: 3 levels of sql requests only.
Execution time limits.
Not all tables of Zoho.CRM exported to Zoho.Report. Why? Support team answer: "The function is not supported" But WHY? (Comments and Price Line Items for example) I need to use api to transfer the data.
Query Builder is absent.

Overall: We use Zoho.Report integrated to Zoho.CRM, Google.Docs and other apps by API.
But not all tables of Zoho.CRM transferred to Zoho.Report. Support team can not explain the reason, just "not supported".
Good usability but a query builder is absent. And no in-line helper for SQL editor.

Recommendations to other buyers: look at cons )))

Zoho is great for small businesses

Aug 23, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use Zoho for HR administration, tracking leave and training which is so much better than using spreadsheets! Zoho Projects in conjunction with Reports has been a great way to track time and look at resource allocation which is very important for a small business. It's an easy product to use and the benefits are big.

Pros: Ease of use Cost effective You put in the data and get the kinds of reports that are useful to you

Cons: A more clear guide for use, I often have to google questions I have. I find the right answer but finding answers through the help modules can be onerous.

Recommendations to other buyers: Go for it! Really look at what you want to be able to drill down and see the data for and then build your reports however you wish.

My ZOHO Review

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Keeps everything very organized.

Cons: Sometimes if I copy some text, the software freezes and I have to exit and come back.

Overall: ZOHO CRM has helped me to stay organized with all of my leads. It has been great. I love how I can tasks and keep track of all the people I need to call.

Perfect Reports

Aug 18, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I needed of a solution to generate my reports of various solutions that my company uses, and Zoho Reports helped me. Too easy and fast, and the support team is very effective.

Pros: Easy of use Support team is very effective

Zoho Reports

Aug 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I utilize Zoho Reports to provide dashboard reporting for our recruiting team that works out of Zoho recruit. I loved the fact that it automatically syncs with Zoho Recruit every 3 hours so management always has up to date information. You can create advanced queries, charts and graphs and display an array of data. You can also link to other data sources and integrate all the data into one report. I would defiantly recommend this product to small business looking for live dashboard functionality.

Pros: Dashboard Reporting Automated Subscriptions Data Sync with other Zoho Apps

Cons: It would be nice to be able to directly sync data with a sql server. You currently have to download an application to your computer and use that to send data to Zoho Reports. A web service integration would be great.

Recommendations to other buyers: Great to get dashboards and reports up and running quickly.

Zoho Reports has transformed how we approach business intelligence and make data-driven decisions.

Aug 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is incredibly easy to use as the graphical interface provides drag and drop charting capabilities. I have been able to get non-technical individuals in our organization involved in our business intelligence, which is a huge plus. Additionally, the dashboards are a great way for us to keep ourselves, our customers, partners, and investors informed as to our growth.

Cons: The upload tool is buggy at times, but your support team is very reliable when this is the case.

I have also found loading times to be rather slow when generating reports and opening the popup modal windows when choosing to share views.

It is unfortunate that mobile support for dashboards is limited. I like the iPad app that you have for viewing dashboards, but it would be helpful to have something similar for iPhone and Android since we are a very mobile focused company.

Lastly, it would be very helpful to have a "dynamic" feature. By that I mean it would be helpful to have a dynamic dashboard, query tables, and charts that can be embedded. For example, when embedding a dashboard, query table, or chart for one of our customers it would be easier to add a query string variable to the embed URL rather than having to create a separate dashboard, query table, or chart for each of our customers.

Overall: My experience has been great with Zoho Reports. I started as a free trial customer with extensive SQL experience but very little business intelligence / data analytics background. As a small company we quickly outgrew the free trial and the pricing tiers were perfect...good job setting it up to get us to convert to a paid subscription!

We have a non-traditional setup (we use MongoDB) as we do not have a SQL database but your upload tool was a great way for us to sync our database with Zoho. This upload tool is a feature that many of your competitors do not offer - a great selling point.

I now feel very, very comfortable handling requests for data insights from our customers and investors with the combined drag and drop and SQL-style queries provided by Zoho.

Recommendations to other buyers: Your support team (shout outs to Titus and Akram!) is incredible. It is great to have a team that is very knowledgable to rely on when something goes wrong and to seek out the advice of when we face a data challenge that we do not have experience tackling. I appreciate all of their help.

Not very user friendly

Aug 16, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: We tried using Zoho reports to get better insights into our project resources. We found it to be incredibly frustrating to use, nearly impossible to get help from tech support, and in general, the way the pricing is presented is very misleading regarding how the setup would be managed. Overall I would never recommend Zoho reports as an add on to Projects. We are using Projects just fine without all of those extras.

Pros: Didn't really see any - way too hard to use and tech support only give you links to their self-help center, they refuse to actually write out a thought out response to your question, so overall we couldn't even really use it enough to establish any pros.

Cons: Every single aspect of it, from pricing to the features to setup and ease of use. Nothing about Reports was helpful. Technical support is really killing my satisfaction with your products. Any time I run into an issue, I contact tech support and get a link to the self help knowledge base back. I realize you would like to automate as much of your technical inquiries as possible, but this is really poor customer service and has led to great dissatisfaction overall with Zoho.

Recommendations to other buyers: Save your money

Zoho Reports

Aug 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, accuracy and details of reports

Cons: Learning curve for us was difficult at first, but with some help is simpler to understand and we continue to evolve with it

Overall: We had a bad experience with our previous CRM company, Zoho is rather new to us but we find it very functional and can adjust it to meet our needs. Zoho reports brings us a quality snapshot of our efforts

Recommendations to other buyers: None at this time

Good choice for flexibility

Jul 22, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: You get all the information ready to analyze every day

Cons: Not all the information from Zoho modules are in reports.

Examples:
- in books, reporting tags are not related to items
- in CRM, you need to elaborate relationships between potentials and activities to have a perfect relation, otherwise you cant really report all activities related to potentials
- THERE IS NO RELATIONSHIP BETWEEN MODULES IN REPORTS

Overall: I use reports to generate detailed information about my Zoho CRM, Projects and Books, in general its a very good tool, but there are some limitations that don't make my job easy.

Recommendations to other buyers: I believe that it its all Zoho, you should offer ALL the same info in reports that you get on the module. I would like you to work in the interaction between modules like, Books with Projects and CRM is very limited

Easy to use!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Drag and Drop feature for report building

Cons: When live chatting with support sometimes I do not receive the answer to my question. I then start a new live chat with a different individual and they are able to provide the answer right away.

Overall: I love how easy to use Zoho reports is for creating dashboards within our CRM. When I first started with Zoho reports I loved the introductory video! By watching the video a few times I was able to teach myself on the product and implement new dashboards into our CRM.

Zoho Reports

Jul 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very Easy to use and configurable. You can create reports very quickly and summarise complex data into much simpler and readable format in minutes.

SQL syntax to manipulate your data is very useful and powerful and means you don't need to make changes to your existing data structure.

Cons: Some UI components e.g graphs feel a bit dated and don't look quite as clean as other BI tools.

Can slow down if you are using a large data set, not sure what the recommended maximum data set size is.

Overall: Good value for money tool, generally very flexible and easy to use. UI is intuitive and you can start making progress very quickly.

Has a good range of data input/ import options that allow you to summarise data from many sources.

I use this to generate a number of different reports from this, once you have everything setup it's very easy to generate/ export everything I need.

Great for a user tracking dashboard

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast, reliable, User friendly

Cons: None

Overall: We use the report system to track our users performance. The end-users enjoy the interface and feel that it loaded consistent and quickly, Providing them quick access to the scorecard data.

Flexible, easy to use.

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The additional reporting provides us the ability to get in-depth information specific to our sales process. Canned reports rarely do the job and in this case the Reports add-on is perfect.

Good but could be better

Jul 15, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I use Zoho to create development reporting metrics. It does a good job in allowing me to create relational data in ways that I can't using a spreadsheet. The product still feels immature in many ways. While it's not necessarily buggy, the user interface still leaves room for improvement.

Pros: The WYSIWYG editor for creating reports is powerful and allows for creating new report quickly. Also, importing data is straightforward and there are many useful options

Cons: Updating data in the browser does not provide for real-time updates, meaning that you have to remember to hit save prior to navigating elsewhere. This has resulted in lost data and lost time on several occasions. Also, relational data feels very static. For example, if you create a report on a view, columns cannot be changed without deleting the associated report. In my case, this makes views very inflexible.

Zoho reports

Jun 30, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: We use Zoho CRM, Recruit, Support, and Reports to help us manage sales and client service. Reports is a very robust and comprehensive tool. I'm sure a lot can be done with it. I usually need to have my reseller help me as I find the learning curve is quite steep. If I could learn how to use it better I would get more use out of it. This type of software I feel is crucial for any business. Tutor Doctor is a leading in-home tutoring franchise in 15 countries. We are constantly analyzing data to stay ahead of the curve.

Pros: Very robust and powerful

Cons: User interface is clunky and could be more slick.

Recommendations to other buyers: You'll need some help in learning how to use it.

How great of a reporting tool Zoho Reports is

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Having used many database solutions before i have encounter many issues with collecting data and reporting, not only doe Zoho Reports stride past the rest as it easily groups my data into tables and allows me to cross report on them via the easy to use drag and drop report creator or via the more experience SQL functions. We didn't just use it to house of small data we released Zoho Reports across our whole company from sales trackers to issue maintenance data, with the additional CRM Reporting allowing the reports module to give a deeper insight to what data our crm hold, customer journeys, rate customers change, products held by the customer ect, we create detailed and advanced reports using piviots, charts and Zoho Reports haddles it with ease.. If we do ever hit a barrier which is very very rare the great support from the developers is on hand they can create what you need for you or walk you through step by step

Pros: think i have mentioned lots in the above comment

Cons: Very rare you hit an obstacle but may have to be getting in touch with the support team usually have to leave a voice mail then wait an hour or so to get a response

Overall a very good tool

Jun 17, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Its a very good app, easy to integrate with MySQL & simple logical steps to create views & charts. APIs works very smoothly. Charts have most of the basic features covered as well as have filters. Dashboards are great with user level filters.

Pros: - Easy Integration with all APIs available - UI is very intuitive - Cost Effective - Charts have filters both configuration & as well as run-time (user filters) - Entire Dashboard can have User Filters - Many other handy features

Cons: - Cannot add formulae based columns to tables - Looking-Up values from other tables not available

Zoho reports

Jun 15, 2016
4/5
Overall

Comments: I locked into zoho reports as an overlay to zoho creator. Creator is a system that allows non-programmers to step into programming mainly at the data collection and manipulation level. Zoho reports is an integrated visualization layer.

Pros: Reports ties in pretty neatly to creator. A user can stand-up a report and present into a web page with refresh automatically and drill down.

Cons: Connecting multiple tables is not intuitive and help desk struggled to understand my requirements and get them solved. Different types of manipulation I thought should be easy were not and when I put out suggestions..I got very little feedback. The number of of visualizations should increase substantially. I think this platform could be great but a user group is needed and zoho needs to publish its roadmap (at some level). You don't want users riding the learning curve and jumping ship for absence of visibility.

ZOHO is Awesome!

Jul 14, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: the software is cheap and competitively priced. You get a good mix of features for the price.

Cons: The email program is the weakest part of this system.

Recommendations to other buyers: Great choice when looking to redefine how you do business

Zoho Reports

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: There are no upfront costs and no hardware/software to maintain. The best is it's easy to set up and use.

Recommendations to other buyers: Use this product the most you can, after all, it is accessible from anywhere!

Affordable, easy to use - good mix of features

Jul 06, 2015
3/5
Overall
3.5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Has lots of options and features. Ability to customize for company's needs. I like how you can keep all e-mails and task management all in one place. Plus the price point is fantastic for a product like this.

Cons: Features are kind of buggy frequently - macros. In addition, customer support is hard to deal with. One main frustration point for me was the way e-mails are handled, kind of slow and clunky.

Recommendations to other buyers: Budget is one thing but performance and needs based approach is much more important. But is a great option for the price

It's a really inexpensive product but the UI isn't the best.

Jun 30, 2015
2/5
Overall
2.5 / 5
Ease of Use
1 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Pros: You can't beat the price and for a sole proprietor who was starting a new business, I wasn't ready to invest in a pricey platform.

Cons: Its functionality. While the platform is certainly "usable", it's not the ideal design.

Recommendations to other buyers: Better customer support would have been a lot more helpful.

Zoho CRM Reports

Jun 30, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a total business management package. The integration and automation is forever going and very affordable for small businesses.

Cons: There is so many features that aren't being used or not quite sure how to use - could use more how-to videos to get to know this stuff better.

Recommendations to other buyers: Try to incorporate some of these features with Salesforce and vise versa.

Does not integrate well with Zoho CRM

Jun 10, 2014
1/5
Overall

Comments: The integration with Zoho CRM is a little misleading. It is not a full integration. So if you are making the investment into the integration, keep in mind it is limited currently. There is no integration with the Quotes, Orders or Invoice Modules. These are essential with regards to sales. So it is a little disappointing. I will update this review when they have added something here.

Pros: Very nice chart forms, many customization options

Cons: pricey currently poor integration with Zoho CRM need app sometimes a little buggy depending on browser

Cost-effective and powerful application

Dec 11, 2013
5/5
Overall

Comments: Zoho Reports successfully fills the gap in the market between general-purpose software, used by SMBs for reporting and data analysis, and enterprise-level business intelligence tools. Being just one out of a suite of SMB-focussed Zoho applications, Zoho Reports is a cost-effective and powerful application that provides unparalleled inbuilt integration, meaning there¿s no need for an ineffectual patchwork system cobbled together from multiple vendors. Zoho Reports is built for the job and it shows it

Pros: Intuitive user interface Built-in Integration Designed to scale

Nov 07, 2017
5/5
Overall

Sep 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Jul 03, 2017
4/5
Overall
Likelihood to Recommend: 9.0/10 Not
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May 15, 2017
5/5
Overall

Mar 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Aug 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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May 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Apr 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Feb 08, 2016
5/5
Overall

Jan 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Oct 08, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money