---
title: "TicketPeak Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TicketPeak Software - reviews, pricing plans, popular comparisons to other Event Booking products and more."
source_url: "https://www.capterra.com/p/112015/TicketPeak/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 TicketPeak Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TicketPeak

## What is TicketPeak?

Avoid all ticketing fees for a year. Enter today for your chance to win a full year of FREE ticketing from TicketPeak. Second prize is half-price ticketing for a year. Contest ends Midnight, Oct 5. Enjoy streamlined ticketing and registration software for event producers, performing arts, venues, bars, and more. Manage ticket sales, class registrations, auditions, and subscriptions in one system. Key features include assigned seating, mobile check-in app, and built-in credit card processing. Set your own service fees, save money and keep more revenue. Best suited for organizations producing frequent events and selling 2,000+ tickets annually. Backed by responsive support and white-glove onboarding to get you up and running fast. Check out our reviews!

## What is TicketPeak used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Event Booking / 2026
-   Event Check In / 2026
-   Event Management / 2026
-   Festival Management / 2026
-   Registration / 2026
-   Ticketing / 2026
-   Venue Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Event Check In / 2026
-   Event Management / 2026
-   Festival Management / 2026
-   Registration / 2026
-   Ticketing / 2026
-   Venue Management / 2026

Do you work for TicketPeak?[Manage this product listing](https://www.g2.com/products/ticketpeak-ticketpeak/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TicketPeak

4.7 (51)

VS.

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (51)

Ease Of Use

4.8 (5,833)

Value For Money

4.8 (44)

Value For Money

4.9 (3,607)

Customer Service

4.9 (51)

Customer Service

4.9 (3,335)

## TicketPeak alternatives

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

[4.6 (5,839)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/114949/Eventbrite/)

Highest Rated

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)

[4.9 (597)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/112510/Ticket-Tailor/)

[Fienta](https://www.capterra.com/p/171132/Fienta/)

[4.8 (205)](https://www.capterra.com/p/171132/Fienta/reviews/)

Starting price

$0.40

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/171132/Fienta/)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)

[4.8 (553)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134828/TicketSource/)

[View all alternatives](https://www.capterra.com/p/112015/TicketPeak/alternatives/)

## FAQs about TicketPeak

Overview

### What problems does TicketPeak solve?

TicketPeak solves the administrative burden of selling tickets in person or by phone by supporting online sales, assigned seating, event and class registration, payment processing, capacity tracking, and sales reports. School event organizers, nonprofit arts groups, small theaters, and volunteer-run venues benefit from shorter entry lines, fewer manual transactions, and clearer attendance records.

Answer based on 28 reviews

Overview

### Which roles and teams benefit most from TicketPeak?

TicketPeak is most used by theater and arts organization leaders, including executive, artistic, and music directors, who oversee event sales and audience operations. Box office managers and administrative staff manage ticket orders, patron communications, and reporting, while owners, board members, and promotions teams track revenue, support fundraising, and coordinate event marketing.

Answer based on 51 reviews

Overview

### What company size and industries is TicketPeak built for?

TicketPeak serves small businesses in entertainment, representing 25% of reviewers, and is used by 100% small-business respondents. It is built for theater organizations, schools, sports and performing arts venues, bars, music venues, racetracks, roller derbies, and rodeos. Performing Arts accounts for 22% and Education Management for 19% of reviewers.

Answer based on 51 reviews

Features and Usability

### What are the key features of TicketPeak?

TicketPeak offers event management, event scheduling, and event ticketing, along with online registration, online ticketing, and onsite ticketing. It also includes reserved seating, seating map, barcode/ticket scanning, mobile check-in, credit card processing, electronic payments, reporting/analytics, and customizable forms and reports.

Integrations

### Which third-party tools and platforms does TicketPeak integrate with?

TicketPeak integrates with Constant Contact and Mailchimp for email marketing, plus PayPal and Authorize.net for payment processing. These four catalog integrations cover core event communication and payment workflows, giving TicketPeak users connections to widely used third-party tools without extra third-party plugins.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does TicketPeak offer?

TicketPeak provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference for key steps and features, and videos provide visual walkthroughs for self-paced learning and review.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does TicketPeak offer, and how do users rate the experience?

TicketPeak offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as helpful, available, and quick to respond, particularly during implementation and issue resolution. Several report that staff accommodate specific needs, while some note that clearer guidance can help resolve confusing settings or reporting tasks.

Answer based on 11 reviews

Features and Usability

### How well does TicketPeak handle online ticket sales?

TicketPeak makes online ticket sales easy for venues, schools, nonprofits, and event organizers. It supports assigned seating, ticket limits, categories, promo codes, mobile-friendly purchasing, and ticket customization. Some administrators find event setup fields and visual page customization limited, while customer support helps resolve setup questions quickly.

Answer based on 28 reviews

Features and Usability

### How good are TicketPeak reporting options?

TicketPeak provides sales, customer, purchase, and seating reports that meet many small venue and school needs. Teams can print and export event information for door lists and sales tracking. However, some administrators find report navigation, downloads, filtering, and custom report options confusing, especially when managing many past events.

Answer based on 13 reviews

## Features

AI summary

Based on 1,360 Event Booking reviews

Capterra data shows that buyers of event booking software rank the following features as their top priorities:

-   **Online Registration** (**60%** of reviewers rated this feature as critical)
-   **Event Management** (**50%**)
-   **Event Scheduling** (**50%**)

TicketPeak supports all three of the features reviewers rate most important: **Online Registration**, **Event Management**, and **Event Scheduling**. Together, these capabilities help businesses handle sign-ups online, coordinate event details more efficiently, and keep schedules organized, allowing teams to manage events with less manual work and provide a better attendee experience.

Online Registration

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Real-time registration over the web

Event Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Event Scheduling

4.5 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Registration Management

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Mobile Access

4.4 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

TicketPeak 57 features

### All Features
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Tracking: A list of registered participants
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Class Registration: Online registration for classes
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- Customer Data Management: Searchable repository of information about clients
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Mobile Access: Access software remotely via mobile devices
- Mobile Check-in: Allow attendees to check in via their mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi-Facility: Designed to facilitate operations for more than one facility.
- Multi-Location: Manage and support multiple locations
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Season Tickets: Grants the users access to all events for one season
- Seating Map: For selection of seat at booking or check-in
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Brokering: The resale of tickets based on demand and availability
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets
- Volunteer Management: Manage volunteer information and direct volunteer resources

---

Features

4.4 (44)

4.4

Based on 44 reviews

## Pricing

Value for money

4.8 (44)

[View pricing plan details](https://www.capterra.com/p/112015/TicketPeak/pricing/)

Not for Profit Organizations

0.50 + 1.5%

Commercial Venues

0.75 + 1.5%

Large Venues

Custom Quote Available

Value for money

4.8 (44)

4.8

Based on 44 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

## Support, customer service and training options

Customer Service

4.9 (51)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (51)

4.9

Based on 51 reviews

## User reviews

Overall rating

4.7

Based on 51 reviews

Filter by rating

5(37)

4(14)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DW

Donovan W.

Promotions Manager

Events Services

### "TicketPeak Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2026

My overall experience with TicketPeak was good. Everything was easy to use and get started. I’m glad I used it.

Pros

It was very easy to use and very easy to get things setup for my event. Allowed me to track sales and receive payment.

Cons

There is not anything that I can say I like least about TicketPeak. Even the fees associated are worth it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Chelsea K.

Secretary of the Board

Music

### "Still Great Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2026

Pros

It continues to provide great service, and I love that we get new updates throughout the year which continue to enhance our experience.

Cons

I think that the UI can still be improved to look more modern, but it doesn't change our usage or override other positives.

Alternatives considered

[Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)

Reasons for choosing TicketPeak

Price was better for our scale and number of events.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 20, 2026

Thank you for the review, Chelsea!

AH

Andrew H.

Teacher and Director

Education Management

### "Best supported ticketing site"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2026

The best support, making changes for my specific needs is simple, and I am able to have one-on-one conversations with the people making things happen. This program is competitively priced, and simple to use.

Pros

The interface is SO MUCH EASIER for my box office. Simple, clean, and efficient. My customers even think it's easier.

Cons

Finding reports, and utilizing the program to it's full potential is a challenge at first. Lots of re-learning.

Switched from

[Darwix AI](https://www.capterra.com/p/10029957/Transform/)

Ease of use for my box office and patrons.

Alternatives considered

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)

Reasons for choosing TicketPeak

customer service was instantly evident. I liked having a consult with a human.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 9, 2026

Thank you very much for your review!

ML

Melanie L.

Artistic Director

Entertainment

### "Positive Review for TicketPeak"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 22, 2025

Pros

We've had a fantastic experience using Ticketpeak! One of our favorite features is the free audition registration—it's made organizing and managing auditions incredibly simple and efficient. After exploring several platforms, we’ve found Ticketpeak to be the best all-in-one solution for our needs, including ticketing, class registration, and audition scheduling. Highly recommend!

Cons

Whenever there is an issue they are super quick to respond and always want to satisfy every customer.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 23, 2025

Thank you so much for the review, Melanie!

Sue A.

Box Office Chairperson

Entertainment

### "Auditions through Ticket Peak"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2025

Ticket Peak is very easy to learn and understand. It is very user friendly, both in the initial set-up, as well as in customer usage.

Pros

We started using the Auditions feature in Ticket Peak earlier this year. This feature has allowed potential actors to more easily schedule times for auditions. This feature also allows actors to indicate roles they would like to audition for .

Cons

Some of the features in Ticket Peak's Audition link did not match our requirements. Ticket Peak worked with us to adjust the link to fit our needs more easily.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 23, 2025

Thank you so much for the review, Sue!

JH

Julianna H.

Executive Director

Non-Profit Organization Management

### "Best Ticketing Site!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2025

Pros

User-friendly and their team is very quick about getting back to me. They are also very willing to add new features that make the experiences for our patrons better.

Cons

I really like TicketPeak, I just want them to keep getting better and adding more things to make it user-friendly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 29, 2025

Thank you very much for your review! 

TK

Thomas K.

Director

Education Management

### "Freeport Area Performing Arts "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

It’s been great so far! I’ve recommended it to as many fellow teachers as I can. It is well worth the minimal cost.

Pros

It is so easy to use and customize for our needs! We have been able to present a variety of productions and classes, from musicals to summer camps and cabarets and even a haunted house!

Cons

I would like it to be a bit more customizable visually. When the use logs in, it would be great to be able to see a more colorful page.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 21, 2025

Thank you for your review!

SC

Sharon C.

Theater Manager, Member Board of Directors

Entertainment

### "Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

Excellent. Appreciate the initial assistance and support from \[sensitive content hidden\], as well as all of my dealings with \[sensitive content hidden\] and others with TicketPeak. Responsive, professional, and very accommodating to work with!

Pros

Ticketpeak's platform provides our small nonprofit arts organization the tools we need to sell tickets and list classes and events. It has more features than apply to our operation at this time, but it is easy to work with in comparison to other platforms. We are very pleased with the great customer service whenever there have been questions or any issues. They are very responsive to customer input and suggestions, and prompt in responding to calls or emails.

Cons

While some of my experience may be related to my own user skills at times, I wish the display and print/font size for reports could be improved upon or easier to manipulate. Also would find limitations on image sizes that can be uploaded to be a bit more flexible.

Switched from

[Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)

This is a long story. Brown Paper Tickets was our ticket platform for many years. They had a major financial downfall and some lawsuits. It took almost a year for us to be compensated for monies owed. Customer service which had been outstanding was reduced to nonexistent. Though they recovered from the situation, there is nothing they could offer or do to persuade us to re-establish a business relationship with this company. Even if there were zero fees, we would not return to Brown Paper Tickets.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing TicketPeak

We do not need all of the bells, whistles, and special features that many platforms offer. Many were also cost prohibitive for our 501(c)(3) nonprofit organization. We're a small venue and needed a product that met the basic needs and provided for some potential additional features depending on our future needs. It needed to have reasonable fees and be affordable. TicketPeak was the best option for us at the time, and I appreciated the reviews and comments I found while researching.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 21, 2025

Thank you for your review!

BK

Bob K.

Owner

Entertainment

### "Flexible ticketing solution, reasonable price, and awesome customer service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

Top notch. A young company that has created a solution that is reasonably priced and works well. The owner is even involved and willing to help.

Pros

The product is very flexible allowing us to create ticketing solutions for our unique venue. As important, price is reasonable and customer service is fabulous.

Cons

Limited functionality for our unique business involving reserved camping. We effectively have to set it up like another "section" for seats but it works.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 1, 2025

Thank you very much for your review, Bob!

RE

Rita E.

Sales Representative

Cosmetics

### "My TicketPeak Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 12, 2025

My overall experience was great, I would like to see this company expand, I believe it has a lot of potential.

Pros

What I like most about TicketPeak is that I can sell tickets for upcoming workshops through the app. I find this software easy to use.

Cons

The only thing that I can think of is that this App is not as expanded like Eventbrite, everything else is good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2025

Thank you for the review!

[View all Reviews](https://www.capterra.com/p/112015/TicketPeak/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Eventbrite vs TicketPeak](https://www.capterra.com/compare/112015-114949/TicketPeak-vs-Eventbrite)