--- title: "TicketPeak Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketPeak Software - reviews, pricing plans, popular comparisons to other Event Booking products and more." source_url: "https://www.capterra.com/p/112015/TicketPeak/" page_type: "product" language: "en" --- # TicketPeak Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketPeak ## What is TicketPeak? Avoid all ticketing fees for a year. Enter today for your chance to win a full year of FREE ticketing from TicketPeak. Second prize is half-price ticketing for a year. Contest ends Midnight, Oct 5. Enjoy streamlined ticketing and registration software for event producers, performing arts, venues, bars, and more. Manage ticket sales, class registrations, auditions, and subscriptions in one system. Key features include assigned seating, mobile check-in app, and built-in credit card processing. Set your own service fees, save money and keep more revenue. Best suited for organizations producing frequent events and selling 2,000+ tickets annually. Backed by responsive support and white-glove onboarding to get you up and running fast. Check out our reviews! ## What is TicketPeak used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Registration](https://www.capterra.com/registration-software/)[Event Management](https://www.capterra.com/event-management-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Event Booking / 2026 - Event Check In / 2026 - Event Management / 2026 - Festival Management / 2026 - Registration / 2026 - Ticketing / 2026 - Venue Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Event Check In / 2026 - Event Management / 2026 - Festival Management / 2026 - Registration / 2026 - Ticketing / 2026 - Venue Management / 2026 Do you work for TicketPeak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ticketpeak.com&name=TicketPeak) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketPeak 4.7 (50) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (50) Ease Of Use 4.8 (5,801) Value For Money 4.7 (43) Value For Money 4.9 (3,577) Customer Service 4.9 (50) Customer Service 4.9 (3,305) ## TicketPeak alternatives Highest Rated [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/112015/TicketPeak/alternatives/) ## FAQs about TicketPeak Overview ### Which roles and teams benefit most from TicketPeak? TicketPeak is most used by executive leaders, directors, owners, and box office teams at arts, events, and venue organizations. They rely on it to manage ticket sales, oversee performances and admissions, streamline front-of-house operations, support administrative coordination, and track revenue, attendance, and patron activity across daily events. Answer based on 50 reviews Overview ### What company size and industries is TicketPeak built for? TicketPeak is built for small businesses, with 100% of reviewers coming from that segment, especially in Entertainment at 26%. It serves theater organizations, schools, sports and performing arts venues, bars, music venues, racetracks, roller derbies, and rodeos, with strong reviewer representation in Performing Arts at 23% and Education Management at 20%. Answer based on 50 reviews Features and Usability ### What are the key features of TicketPeak? TicketPeak offers event management, online registration, and ticketing features including online, mobile, and onsite ticketing with barcode scanning and reserved seating. It also includes attendee tracking, payment processing, concessions management, email reminders, reporting and analytics, customizable forms, and third-party integrations for multi-location operations. Integrations ### Which third-party tools and platforms does TicketPeak integrate with? TicketPeak integrates with 5 third-party tools, including Mailchimp, Constant Contact, PayPal, authorize.net, and Constant Contact 1. Its integration mix covers email marketing and payment processing platforms, with Mailchimp confirmed by reviewer mention and the catalog extending the available connections. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does TicketPeak offer? TicketPeak provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and Q&A, documentation offers written reference material for step-by-step use, and videos provide self-paced walkthroughs for reviewing features and processes. Answer based on 5 reviews Getting Started and Support ### What customer support options does TicketPeak offer, and how do users rate the experience? TicketPeak offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as quick, helpful, and attentive, especially during setup and when resolving issues or custom requests. Some users mention occasional confusion with reporting or sales settings, but say the team worked through those problems with them. Answer based on 11 reviews Features and Usability ### How well does TicketPeak handle online ticket sales? TicketPeak makes online ticket sales easy for small venues, schools, nonprofits, and volunteer-run groups. Many users find event setup quick, payments easier to manage, and assigned seating helpful for reducing lines. Some teams want more visual customization, simpler setup for occasional use, and better support for promotions or repeat event details. Answer based on 28 reviews Features and Usability ### How good are TicketPeak's reporting options? TicketPeak provides practical sales and customer reports that work well for basic event tracking and pre-show checks. Schools, theaters, and small organizations often find exports and purchase summaries useful, but some users find reports clunky, hard to locate, or limited when they need custom reporting, cleaner filtering, or simpler per-event views. Answer based on 13 reviews Features and Usability ### How well does TicketPeak handle assigned seating? TicketPeak makes assigned seating simple for theaters, schools, and event teams that need clear seat selection and faster entry. Many users like building custom seating charts, managing different venue layouts, and reducing box office work. Some teams still want larger chart views, better mobile purchasing, and seat-view previews for patrons. Answer based on 12 reviews ## Features AI summary Based on 1,341 Event Booking reviews Capterra data shows that buyers of event booking software rank the following features as their top priorities: - **Online Registration** (**60%** of reviewers rated this feature as critical) - **Event Management** (**50%**) - **Event Scheduling** (**50%**) TicketPeak supports all three features that reviewers value most: **Online Registration**, **Event Management**, and **Event Scheduling**. Together, these capabilities help businesses handle sign-ups more efficiently, coordinate event details in one place, and keep schedules organized, allowing teams to deliver smoother attendee experiences and manage events with greater consistency. Online Registration 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Real-time registration over the web Event Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 4.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Registration Management 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Mobile Access 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices TicketPeak 53 features ### All Features - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Facility: Designed to facilitate operations for more than one facility. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Support Ticket Management: Allow customers/users to submit support queries and service requests - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Volunteer Management: Manage volunteer information and direct volunteer resources --- Features 4.4 (43) 4.4 Based on 43 reviews ## Pricing Value for money 4.7 (43) [View pricing plan details](https://www.capterra.com/p/112015/TicketPeak/pricing/) Not for Profit Organizations 0.50 + 1.5% Commercial Venues 0.75 + 1.5% Large Venues Custom Quote Available Value for money 4.7 (43) 4.7 Based on 43 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) ## Support, customer service and training options Customer Service 4.9 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (50) 4.9 Based on 50 reviews ## User reviews Overall rating 4.7 Based on 50 reviews Filter by rating 5(36) 4(14) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AH Andrew H. Teacher and Director Education Management ### "Best supported ticketing site" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2026 The best support, making changes for my specific needs is simple, and I am able to have one-on-one conversations with the people making things happen. This program is competitively priced, and simple to use. Pros The interface is SO MUCH EASIER for my box office. Simple, clean, and efficient. My customers even think it's easier. Cons Finding reports, and utilizing the program to it's full potential is a challenge at first. Lots of re-learning. Switched from [Darwix AI](https://www.capterra.com/p/10029957/Transform/) Ease of use for my box office and patrons. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reasons for choosing TicketPeak customer service was instantly evident. I liked having a consult with a human. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 9, 2026 Thank you very much for your review! ML Melanie L. Artistic Director Entertainment ### "Positive Review for TicketPeak" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2025 Pros We've had a fantastic experience using Ticketpeak! One of our favorite features is the free audition registration—it's made organizing and managing auditions incredibly simple and efficient. After exploring several platforms, we’ve found Ticketpeak to be the best all-in-one solution for our needs, including ticketing, class registration, and audition scheduling. Highly recommend! Cons Whenever there is an issue they are super quick to respond and always want to satisfy every customer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 23, 2025 Thank you so much for the review, Melanie! Sue A. Box Office Chairperson Entertainment ### "Auditions through Ticket Peak" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2025 Ticket Peak is very easy to learn and understand. It is very user friendly, both in the initial set-up, as well as in customer usage. Pros We started using the Auditions feature in Ticket Peak earlier this year. This feature has allowed potential actors to more easily schedule times for auditions. This feature also allows actors to indicate roles they would like to audition for . Cons Some of the features in Ticket Peak's Audition link did not match our requirements. Ticket Peak worked with us to adjust the link to fit our needs more easily. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 23, 2025 Thank you so much for the review, Sue! JH Julianna H. Executive Director Non-Profit Organization Management ### "Best Ticketing Site!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2025 Pros User-friendly and their team is very quick about getting back to me. They are also very willing to add new features that make the experiences for our patrons better. Cons I really like TicketPeak, I just want them to keep getting better and adding more things to make it user-friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 29, 2025 Thank you very much for your review!  TK Thomas K. Director Education Management ### "Freeport Area Performing Arts " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2025 It’s been great so far! I’ve recommended it to as many fellow teachers as I can. It is well worth the minimal cost. Pros It is so easy to use and customize for our needs! We have been able to present a variety of productions and classes, from musicals to summer camps and cabarets and even a haunted house! Cons I would like it to be a bit more customizable visually. When the use logs in, it would be great to be able to see a more colorful page. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2025 Thank you for your review! SC Sharon C. Theater Manager, Member Board of Directors Entertainment ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2025 Excellent. Appreciate the initial assistance and support from \[sensitive content hidden\], as well as all of my dealings with \[sensitive content hidden\] and others with TicketPeak. Responsive, professional, and very accommodating to work with! Pros Ticketpeak's platform provides our small nonprofit arts organization the tools we need to sell tickets and list classes and events. It has more features than apply to our operation at this time, but it is easy to work with in comparison to other platforms. We are very pleased with the great customer service whenever there have been questions or any issues. They are very responsive to customer input and suggestions, and prompt in responding to calls or emails. Cons While some of my experience may be related to my own user skills at times, I wish the display and print/font size for reports could be improved upon or easier to manipulate. Also would find limitations on image sizes that can be uploaded to be a bit more flexible. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) This is a long story. Brown Paper Tickets was our ticket platform for many years. They had a major financial downfall and some lawsuits. It took almost a year for us to be compensated for monies owed. Customer service which had been outstanding was reduced to nonexistent. Though they recovered from the situation, there is nothing they could offer or do to persuade us to re-establish a business relationship with this company. Even if there were zero fees, we would not return to Brown Paper Tickets. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketPeak We do not need all of the bells, whistles, and special features that many platforms offer. Many were also cost prohibitive for our 501(c)(3) nonprofit organization. We're a small venue and needed a product that met the basic needs and provided for some potential additional features depending on our future needs. It needed to have reasonable fees and be affordable. TicketPeak was the best option for us at the time, and I appreciated the reviews and comments I found while researching. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2025 Thank you for your review! BK Bob K. Owner Entertainment ### "Flexible ticketing solution, reasonable price, and awesome customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2025 Top notch. A young company that has created a solution that is reasonably priced and works well. The owner is even involved and willing to help. Pros The product is very flexible allowing us to create ticketing solutions for our unique venue. As important, price is reasonable and customer service is fabulous. Cons Limited functionality for our unique business involving reserved camping. We effectively have to set it up like another "section" for seats but it works. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 1, 2025 Thank you very much for your review, Bob! RE Rita E. Sales Representative Cosmetics ### "My TicketPeak Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2025 My overall experience was great, I would like to see this company expand, I believe it has a lot of potential. Pros What I like most about TicketPeak is that I can sell tickets for upcoming workshops through the app. I find this software easy to use. Cons The only thing that I can think of is that this App is not as expanded like Eventbrite, everything else is good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2025 Thank you for the review! BH Brad H. Box Office Manager Performing Arts ### "TicketPeak makes it so easy! Get ready to grow!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 Overshadowed has been thrilled with the service and functionality of the TicketPeak platform. TicketPeak's staff was very helpful when we were first implementing the Box Office system, and have made several changes in their system to accommodate some of our specific needs. The TicketPeak system has allowed Overshadowed Theater to continue to grow our customer base, to the point where we have had to expand our seating area to accommodate larger audiences because we kept selling out all of our performances! Pros The cost. Compared to other Box Office/Ticketing software on the market, the features and functionality offered by TicketPeak, far outweigh the fees charged by TicketPeak for the use of the system. The Support. TicketPeak is always quick to respond to any of my questions for assistance or issue resolution. The Ease of Use. TicketPeak is quick and easy to get new events up and available online. Once the foundation of Seating Charts and Locations has been setup, new events can be up and running online by filling out 1 page of data, then clicking the "Hidden/Public" link and I'm done! Cons Ticket Reminder Communication. The Communication Feature is nice to remind purchasers of upcoming events they have purchased. Still, the Email Body does not allow Dynamic information (or I haven't noticed this ability), so I have to create a new Communication for each Event, and the Email Body is not personalized with the Buyer's Name or which Event Date/Time they purchased. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 28, 2025 Thank you for your review. We're delighted to see the growth at Overshadowed and to play a small role in it! CK Chelsea K. Secretary of the Board Music ### "Great Simple Software for A Non-Profit Arts Group" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 It has been great to use as a small non-profit organization! Pros Easy to set up, good and responsive customer service, reasonable pricing for my use Cons Not as complex as other ticketing softwares that allow for more special conditions. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reasons for choosing TicketPeak Price was better for our scale and number of events. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 26, 2025 Thank you for the review! [View all Reviews](https://www.capterra.com/p/112015/TicketPeak/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs TicketPeak](https://www.capterra.com/compare/112015-114949/TicketPeak-vs-Eventbrite)