Who Uses This Software?

ERPLY serves industries across the board with a concentration on retail. Customers including names such as Disney, Elizabeth Arden Retail, The Athletes Foot, Garmin, Journelle and Carat London.


Average Ratings

18 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Pricing Details
    All users are included.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Erply
  • www.erply.com
  • Founded 2009
  • United States

About ERPLY

Erply is a cloud POS system for retailers of any size. We offer comprehensive inventory management, a suite of detailed reports, and multi-store functionality. Erply is fast and flexible, making us a long time partner of several highly successful brands like Sony, Disney, Garmin GPS, Elizabeth Arden, Athlete's Foot, Carat, Rapid Refill, Viasat, UNICEF, United Nations and United States Olympic Committee.


ERPLY Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

ERPLY Reviews Recently Reviewed!


Erply customer service is second to none. It's nice to get a familiar person every time we call.

May 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I most enjoy the report functions and all the preset reports that are one click away. The layout and design is also very user friendly.

Cons: I wish the custom report generator were more user friendly, and I wish we were able to hard code some of what appears on our invoices and documents beyond what the templates in Erply allow. We are not all the way satisfied with how our invoices and documents look. It is also difficult to distinguish between what Erply considers an invoice, receipt, waybill, invoice-waybill, etc. I also wish we were able to go back after the fact and edit the warehouse location for a given transaction which is currently permanent once completed. Also we wish that it were easier when working on data entry to enter one line, hit tab or the down arrow, and be directed to the next blank. Currently it only takes you across the same line instead of being able to press down and create a new line on whatever form you're working on such as an invoice or inventory registration.

Overall: We have benefited from inventory control, labor hour tracking, and many report functions.

Erply offers a feature packed solution that grows along with the business.

May 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are an incredible amount of features and ways to customize Erply. Other software always had limitations however with Erply, there are none. It does everything and more.

Cons: The back-end interface is not a simple as some other programs, however, due to how much more powerful Erply is, it is completely expected.

Overall: Erply allowed me to shape my point of sale and inventory management to the unique needs of my business. The service and support is sincere, effective, and appreciated.

Very functional cloud product

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible, great api, offline windows pos client available, awesome team, great support.

Cons: Its not cheapest but ROI is great.

Overall: ERPLY is our provider of cloud-based, iPad-oriented Point of Sale and Inventory Management software, enables our complex 250 multi-store operations.

We needed fully integrated front-end and back-office functionality for our stores, warehouses, and HQ into a single software suite.

Our goal was to focus more on business growth and less on IT, by using a solution that is easy to use, cost effective, and technologically advanced.

Erply's uniquely flexible, scalable retail management suite that runs in the cloud, and comes equipped with a powerful API - we were able to build our own app on top to manage customers from our phones - awesome. This turnkey tool gave us the freedom to integrate our old systems too.

Recommendations to other buyers: If you need customized business workflows, they might be able to add.

Vendor Response

by Erply on November 01, 2016

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Erply has made running my business easier than I could have ever imagined before using it!

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is on the cloud and that offers me the freedom to work anywhere in the world! I love the reporting functionality and the ability to have so much customer information.

Cons: I wish that our ideas/suggestions were implemented more regularly, there are small things that could be edited that would make a HUGE impact for our workflow.

Overall: It changed my work life!!

The Party Corner

Nov 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, reliability, web based

Cons: The only issue i have seen now is the search ability using product numbers. The system does not allow to have items have the same product # and the ERPLY created product numbers are not really searchable.

Overall: We switched to ERPLY around 6 months ago after using another provider for about 5 years. ERPLY has been a great add for us. The ease of use and back office tools really fit what we do. The tech support also, has been fast and productive. We have not experienced any down time on the POS side, and this was a huge issue for us in the past with our former provider. Being web based, it has also been a huge advantage being able to access the system via our phones and tablets while on the road and make changes as needed and to keep up with our daily volume.

Love Erply. They are the only POS system that has the ability to use weighted and scan barcodes.

May 11, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Weighted bar code reader is great. POS is easy to use. Love the ability to save pending orders. Product management is also easy to use like changing prices etc.

Cons: the inventory process is a pain with the different windows. Wish that mobile stock taking allowed us to just scan everything

Overall: We run our whole cheese store with Erply!

Easy set up wen't live 30 days early

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based, ease of operation. Access from anywhere, bulk file upload is very useful. Stability, promotions settings.

Cons: The offline mode NEVER worked when there was a loss of internet connection. 3 or 4 times last year.

Purchase Order module does not add new item easily within in the module. Should develop a feature to excell file up load POs adding new items as well. We do not use the PO module.

Overall: We see what we sell and don't sell. Security control at the cashier stations and users.

Capterra loader

Great POS for a great price

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very friendly and responsive customer service. Great price.

Cons: Wish there was more customization, such as native buy in process

Overall: Great POS overall

Great experience with ERPLY!

Mar 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Support, UI

Cons: I don't have anything bad to say about ERPLY

Overall: I've been using Erply for about 6 months now and it has been a great experience for our retail store. In my opinion it is easy to use and the user interface is really clear and responsive. Whats more, Customer Support is usually very quick and always helpful - They never judge you when you are struggling with the simplest thing.

I actually dont have anything bad to say about ERPLY, keep up the good work! Would highly recommend, especially for small retail stores!

Very useful software, strong support staff, easy implementation--Erply grew my sales

Jul 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the wide variety of functions the most. In particular, the POS features were very easy to use and learn.

Cons: Transitioning from the retail software we previously used was difficult for a few members of my staff.

Great Product, Great Features, Great Staff, Great Value!

Oct 11, 2013
5/5
Overall

Comments: After a serious comparison of a dozen different options to support our brick and mortar retail, our tent retail, and our traditional backoffice business we decided on ERPLY and we couldn't be happier. The great experience begins with a complete set of functions that support each of the various way we sell including a full-function POS, an offline mode for our tent sales, and a backoffice mode that supports customer invoicing and monthly statements. Combine this with strong inventory management capabilities that include integrated multi-location support. The system is integrated and real-time. You can monitor your business real-time over the internet. The staff is amazing and will help you solve your business problems by applying the features of the system. Excellent!

Pros: Great support for a variety of selling modes, including iPad, Offline, Browser Based, Strong inventory management. Great response time!

Cons: ad-hoc reporting is a little weak.

Apr 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Awesome product for full scale retailer

Feb 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Erply make cloud-based low-cost electronic point of sales software for shops. Has nice API for webshop integration, tons of configuring options and nice support. We chose Erply after Microsoft Retail POS was ended and cant be more happier.

There is no shortage of very large retail software providers, many times the size of Erply, so why anyone chose them? Cost- they are much cheaper. As it is software as a service, there is nothing to download or install, it is all browser based. This makes it a very flexible solution. There is also not a great deal of investment for the shop -we could keep all current hardware, it was running nicely.

Erply is the best POS and Inventory software out there

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Comprehensive, seamless, real-time and it even has franchise management module

Pros: Seamless, real-time, centralized, franchise-ready, easy integration with Shopify, Magento and others

Cons: Should also be in Asia Pacific as I have stores there, nearest office is in Sydney so it is a bit far

Solid Software

Jun 09, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Pros: - the POS is the nicest looking I've had the chance of using

- very easy to train staff with

- love the clocking in and out feature

Cons: - sometimes all the features can get a bit overwhelming..there are enough to run an entire retail chain but I guess it's motivation for me grow my business to that size..

Overall super happy with my choice after trying out at least seven products. Last six months I noticed a big improvement in operations from a stock management perspective. I can manage my levels to a T and order new count when I really need it.

Great Point of Sale Software

Mar 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We choose Erply for our inventory/point of sale software and couldn't be happier. There is alot to learn about the program and after almost a year, we are still learning everyday what things will make our application better. The customer service is great - very willing to work with you in getting any issues resolved.

I am a small business owner, and love how the program has brought cost saving productivity to our operation.

Thank you Erply!

Looked at 14 different demo

Feb 03, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I was given the task of helping our company move into the next generation or retail management systems. It can get hectic with all the options out there. the most complete out there are Bright pearl, Cin7 and Erply. Erply is by far the most complete and easy to use SaaS system out there. save your self the time and head ache. try Erply first.

Capterra loader

Overall a good user experience. A solid platform with lots of options.

Nov 16, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: It's a solid platform for a small to medium-sized business. It has all the bells and whistles that you'll need and is fairly easy to configure and use.

Cons: It lacks a few features of some of the larger platforms but for a small to medium-sized business that has everything that you would need. The learning curve is mid to short in length.