# Valor IMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Valor IMS Software - reviews, pricing plans, popular comparisons to other Law Enforcement products and more.

Source: https://www.capterra.com/p/112210/Valor-IMS

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# 

 Valor IMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Valor IMS

## What is Valor IMS?

A suite of Incident Management System tools, incorporating computer aided dispatch, records management, and mobile data modules in a unique cross-platform environment.

## What is Valor IMS used for?

[Physical Security](https://www.capterra.com/physical-security-software/)[Law Enforcement](https://www.capterra.com/law-enforcement-software/)[Incident Management](https://www.capterra.com/incident-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$59

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Valor IMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.valorsystems.com&name=Valor IMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Valor IMS

4.3 (6)

VS.

[4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/)

Starting Price

$59

Flat Rate, Per Month

Starting Price

$1200

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (6)

Ease Of Use

4.6 (77)

Value For Money

4.2 (6)

Value For Money

4.8 (65)

Customer Service

4.8 (6)

Customer Service

4.8 (77)

## Valor IMS alternatives

Highest Rated

[5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[InTime](https://www.capterra.com/p/103832/InTime-Solutions/)

[4.8 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/103832/InTime-Solutions/)

[Aladtec](https://www.capterra.com/p/248403/Aladtec/)

[4.6 (17)](https://www.capterra.com/p/248403/Aladtec/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/248403/Aladtec/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Criminal Database

Database of criminal records

Dispatch Management

Manage sending personnel and resources to a site as needed

Evidence Management

Administration and control of evidence related to investigations/cases

Field Reporting

Formal report compiled by onsite personnel

Incident Mapping

Track and visualize the location of incidents

Valor IMS 8 features

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Database of criminal records

Manage sending personnel and resources to a site as needed

Administration and control of evidence related to investigations/cases

Formal report compiled by onsite personnel

Track and visualize the location of incidents

Oversee people and resources to carry out an investigation

Ability to record, store, update, and retrieve information

Get Advice

We can help you find the software with the features you need.

Features

3.8 (6)

3.8

Based on 6 reviews

## Pricing

Value for money

4.2 (6)

Basic

$59.00

Flat Rate,Per Month

Value for money

4.2 (6)

4.2

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(3)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DK

David K.

POlicy and Complaince Manager

### "A great way to organize you process."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2018

Pros

I like that it is a one stop shop to compile all your processes. The calls can be generated and changed over to reports with little effort.

Cons

Data entry can be cumbersome. Take your time and go through the tutorial and make sure you are well trained.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Staff Sergeant

Law Enforcement

### "Great vendor. Easy to work with. Great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2018

Ease of operation. Logistics are easy to account for and manage. its an excellent data base that allows for everyone to use and monitor.

Pros

Its ease of use. Very flexible and the report ability is fantastic. Its a windows based product. its very compatible with NG 911 systems and NG 911 mapping software. You use command line or drop down boxes. Its layout is very configurable. It has proven to be very user friendly even with personnel who may not be comfortable with a computer.

Cons

There are not many things wrong with this product. It would be nice to have localized mapping component or an ability to do a call back from a previous know location or event.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bryan M.

Police Commander

Law Enforcement

### "We are constantly expanding the system to fit our needs and we have never been told no."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 9, 2018

Flexibility to add and adjust as we need.

Pros

Customer Service is always available and they immediately respond to our questions and needs. Any time we need to change or add a feature, support immediately attends to our needs and takes care of our issue.

Cons

Search engines are confusing to set up and Customer Service is needed to set up the filters for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Michael K.

Commander

### "No Complaints - efficient staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 2, 2018

Pros

Software is geared to meet the needs of my agency. Have not had any major complaints or issues with the software. It is designed with a purpose and meets the needs of that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Michael K.

Director

Government Administration

### "We have used this product for many years with little issues"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 1, 2018

Computer Aided dispatch, managment of units and data

Pros

Ease of use and ablity to custom configure several areas of the program. Ability to create reports and print

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CO

Chris O.

### "Valor IMS not well received "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 1, 2017

Was not impressed with the program, had it for a year, support was great, but functionality was not good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)