Who Uses This Software?

Public Safety agencies Corporate Security organizations U. S. Military base security


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month/user
  • Pricing Details
    Software is available as an onsite system or as SaaS.
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Valor Systems
  • www.valorsystems.com
  • Founded 1994
  • United States

About Valor IMS

A suite of Incident Management System tools, incorporating computer aided dispatch, records management, and mobile data modules in a unique cross-platform environment.


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Valor IMS Features

  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling

Valor IMS Reviews Recently Reviewed!


Great vendor. Easy to work with. Great customer service

Feb 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease of use. Very flexible and the report ability is fantastic. Its a windows based product. its very compatible with NG 911 systems and NG 911 mapping software. You use command line or drop down boxes. Its layout is very configurable. It has proven to be very user friendly even with personnel who may not be comfortable with a computer.

Cons: There are not many things wrong with this product. It would be nice to have localized mapping component or an ability to do a call back from a previous know location or event.

Overall: Ease of operation. Logistics are easy to account for and manage. its an excellent data base that allows for everyone to use and monitor.

We are constantly expanding the system to fit our needs and we have never been told no.

Feb 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Customer Service is always available and they immediately respond to our questions and needs. Any time we need to change or add a feature, support immediately attends to our needs and takes care of our issue.

Cons: Search engines are confusing to set up and Customer Service is needed to set up the filters for us.

Overall: Flexibility to add and adjust as we need.

No Complaints - efficient staff

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Software is geared to meet the needs of my agency. Have not had any major complaints or issues with the software. It is designed with a purpose and meets the needs of that.

We have used this product for many years with little issues

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use and ablity to custom configure several areas of the program. Ability to create reports and print

Overall: Computer Aided dispatch, managment of units and data

A great way to organize you process.

Mar 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is a one stop shop to compile all your processes. The calls can be generated and changed over to reports with little effort.

Cons: Data entry can be cumbersome. Take your time and go through the tutorial and make sure you are well trained.

Valor IMS not well received

Feb 01, 2017
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money

Comments: Was not impressed with the program, had it for a year, support was great, but functionality was not good